E-Ticket

Customer Name
Fathin Ulfah Karimah

Booking Code:

AXCBRQ

Booking Date
Thursday, 12 May 2016

DEPARTURE
FLIGHT

IN 9221
Class X
1 Transit

06:10

10:00

ARRIVAL

Friday, 20 May 2016

Friday, 20 May 2016

Semarang (SRG) Achmad

Yani International Airport

Bengkulu (BKS) Fatmawati

Soekarno Airport

Flight details are on page 2

PASSENGER DETAIL
No. Title

Passenger Name

Ticket Type

Baggage

Ticket Number

1. Ms

Fathin Ulfah Karimah

Adult

20 kg

9771040137918C1, C2

2. Mr

Fakhrul Alfarisy

Adult

20 kg

9771040137919C1, C2

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

Flight Detail
Flight Number

Departure City

Arrival City

Departure Time*

Arrival Time*

Duration

IN 9221

Semarang (SRG)

Jakarta (CGK)

20 May 2016 06:10

20 May 2016 07:10

1h

IN 9090

Jakarta (CGK)

Bengkulu (BKS)

20 May 2016 08:50

20 May 2016 10:00

1h 10m

*Local time

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

Flight Terms & Condition

IMPORTANT INFORMATION
Important Notes :
Please arrive at the terminal at least 90 minutes before departure time for domestic flight or 2 hours for international
flight.
Check-in counter will be closed 45 minutes before departure time.
Please arrive at the boarding area at least 30 minutes before boarding time.
For all departures terminal information can contact the concerned airline call center when an error information is not
the responsibility tiket.com
Passenger is allowed to check-in a baggage with maximum weight of 20 kg and bring a carry-on baggage with
maximum weight of 5 kg.
For more information, please refer to NAM Air terms & conditions. Passenger/ticket holder is accountable (must
follow) to terms & conditions that are stated by NAM Air.
Refund Policy and Itinerary Changes Policy :
For cancellation, customer can call Tiket.com customer service at 021-2963 3600 or email to cs@tiket.com. Customer
can also contact NAM Air Call Center at 021-292 79777.
If customer is cancelling from NAM Call Center, customer has to reconfirm the cancellation details to Tiket.com
customer service by stating:
- Passenger name.
- Order ID / Booking Code.
- Refund percentage that is received by NAM Air.
- Bank account information to be refunded and the name of the bank account holder.
- For credit card transaction, please state the last 4 digits of the card number and the credit card type (VISA /
MASTERCARD).
Refund process will take approximately 1-2 months, starting when the cancellation application is received by
Tiket.com customer service.
Terms and condition for cancellation and refund policy of NAM Air:
- Cancellation for a refund that is applied more than 48 hours before departure will be charged a refund fee of 50%
from basic fare publish/pax.
- Cancellation for a refund that is applied 40 minutes before departure will be charged a refund fee of 75% from
basic fare publish/pax for T,Q,N,M,L,K,H,B,S,W dan Y class.
- Cancellation for a refund that is applied 40 minutes before departure time or no show will be charged a refund fee
of 90% from basic fare publish/pax for V,U,X,E,G,dan V class.
- Infant cancellation will be charged a refund fee of Rp. 20.000.
To make changes on the itinerary or passenger information, customer can directly contact Nam Air Call Center Center
at 021-292 79777 and will be charged an administration fee stated by NAM Air.

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

2016/05/0110824/02/15/02

Invoice
PAYMENT DETAIL
FLIGHT
Sub Total

1.403.000 IDR

SERVICES & FEES

Baggage Fee

Company Name

PT. Global Tiket Network

Address

Jl. Kawi No. 45, Setiabudi,

Jakarta Selatan, DKI Jakarta,

0 IDR

Indonesia 12980.

Total Amount

1.403.000 IDR

Total Amount (Rp.)

1.403.000 IDR

Transaction Number

#28214435-28749065

Payment Timestamp

12 May 2016, 18:01:19

Payment Method

ATM TRANSFER

Telephone

+62 21 8378 2121

NPWP

31.371.281.2.018.000

Payment Breakdown
Total Payment

1.403.000 IDR

Service Charges
Total

0 IDR

*Prices include VAT

For further assistance, please contact Tiket.com at

1.403.000 IDR

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com