Hannah Hildebrandt

(847) 207-2606
hhildebrandt26@gmail.com

Summary of Qualification
Customer service and customer experienced professional with a drive to succeed. Confident hands-on
professional with the passion and persistence to motivate and collaborate with others while focusing on
detail. Strong written communication, leadership skills, and analytical ability with the aptitude to influence
others.

Education
DePaul University
November 2016
Bachelor of Science in Business B.S.B. with a concentration in Operations Management
Cumulative GPA: 3.29

Work Experience
Fox Associates, Inc.
Chicago, IL
2016
Client Service Group/Media Sales Intern
Conducted market research projects, and reported profitable opportunities to Executive Team.
Input, collect, and analyze quantitative and qualitative data using CRM database.
Represent publications, and facilitate client media asset sales.
Managed all mailroom and magazine distribution processes.
Created active account status reports, trend reports, and issue status reports.
Rewrote and organized CSG Training Manual.
Assisted management with the onboarding of new clients.
Collaborated with management in all office operations.
Almost in Florida Tanning & Resort Wear
Fort Sheridan, IL
2014 2015
Sales Personnel/Tanning Consultant
Managed front office operations through leadership.
Developed account relationships with customers.
Designed specialized solutions for individual tanning clients through the presentation of new products.
Integrated techniques to enhance supply chain management resulting in an increase in sales.
Collaborated with management to better manage and plan operations and logistics.
Skillfully trained and lead multiple incoming employees.
Provided exceptional customer service.
Provided clients with information regarding safety, proper operation of equipment, and logistics of
tanning.
Managed product inventory accounts through the utilization of client information and account-specific
metrics.
Formulated new promotions through collaboration with salon owner to enhance competitive edge
against other salons.
Expanded inventory and sales by bringing in new designer resort wear after researching consumers
purchasing habits.
Gorton Community Center
Lake Forest, IL
2013
Intern
Improved office organizational skills.
Employed time saving techniques by designing and organizing company calendar.
Planned events through social media, which allowed for an increase in sales.
Arranged and promoted special events and classes through social media, which increased sales.
Enhanced safety awareness through training and the design of physical town for the children.
Learned greater responsibility and patience through handling fifteen children with my team.
Identified future event opportunities through market research with my team.
Assisted in design of overall webpage.