2012 ISSUE 1-8

NGN Information Gateway

Helping you better understand and use NGN product documentation

HUAWEI TECHNOLOGIES CO., LTD.

Contents
Issue 1 NGN CPI

01

Issue 2 NGN Delta Documentation

09

Issue 3 NGN Patch Documentation

14

Issue 4 NGN Feature Documentation

18

Issue 5 NGN Routine Maintenance

23

Issue 6 NGN Signaling Analysis

28

Issue 7 NGN Number Analysis

35

Issue 8 UMG8900 Hardware

42

NGN Information

Ways to Obtain Huawei

Documentation
Huawei NGN CPI
Ways to Provide Feedback
01

Ways to
Obtain

Huawei Documentation
Huawei Documentation System
Marketing and Sales Document
Marketing Document
Sales Document

Sales engineer
Technical Service Document

Technical support
engineer

Network Design Document

Release Document
Testing Document
Patch Document
Maintenance Cases

CPI Document

Customer

CPI

Support website

Huawei customer product information (CPI) is

managed by using the HedEx Lite and can be
obtained from http://support.huawei.com/support.

Training Document
Training Document

MainTenance cases of product

solutions are out of the scope of the
CPI and can be obtained from
http://support.huawei.com/support.
You can obtain other documents
such as patch document from
Huawei engineers.

Training center

02

HUAWEI
NGN CPI

SoftX3000

UMG8900

...

CPI

IGWB

03

Architecture of Product CPI

Product CPI
Equipment
Safety

Safty

Health and
Safety

Networking
Description

Product
Description

License
Description

Product
Version Delta
Description

Installation and
Commissioning

Hardware
Installation

Software
Installation

Operation and
Maintenance

Configuration
Management

Prevent
Failures

Fault
Management

Alarms
Handing

Hardware
Description

Software
Description

Feature
Description

Initial
Configuration

Commissioning

Feature
Commissioning

Descriptions

Commands

User Manual

References

Troubleshooting

Counters

1 Huawei NGN products include the SoftX3000, UMG8900, and IGWB Each product has its own product
CPI with the same architecture.

2 Huawei CS product CPI consists of description documents, operation documents, and references and
provides theme documents in user manuals.

3 Delta documents are added to the description documents of the V300R010C09 product CPI.
4 The user manuals consists of number analysis document, AGCF document, Signaling Analysis document,
and BAM document.

04

http://support.huawei.com

Huawei Support Website

Browse
documents and
cases by product

Submit your
feedback on the
website

Download HedEx Lite

Product CPI

05

Ways to Obtain Huawei CPI and Provide Feedback

Download a CPI

Download a HedEx Lite

Submit feedback on
a document

1 You can download the HedEx Lite from the homepage of http://support.huawei.com/support or the
web page for downloading Huawei CPI.

2 You can open Huawei CPI package downloaded from http://support.huawei.com/support only after
Huawei CPI package is loaded to the HedEx Lite.

3 If you have any doubts when using Huawei CPI, provide your feedback at http://support.huawei.com/
support. Huawei NGN engineers will handle you feedback as soon as possible.

06

Introduction Of Huawei HedEx Lite Tool

Free installation
Automatic library Upgrade
Submission of feedback on documentation
Centralized documentation management
Features of
Huawei HedEx Lite

Quick search
Addition of reading notes

Feedback

07

Automatic Upgrade Libraries

1 Check that upgrade parameters are configured
2 HedEx Lite detects for new libraries available on http://support.huawei.com
3 Download the new libraries to your local HedEx Lite if new libraries are detected

File Mangement Libraries by Type

1 Create folders based on document type and drag documents to different folders
2 Search for documents by type

08

NGN Information

09

Questions After Upgrade

How to learn the difference
between source version and
target version and how to use
the new version?

Source
version

Upgrade

Target
version

Source
version

Target
version

The following information is required after the upgrade:

1

Changes in hardware, performance, capacity, license, fault management, configuration

management, charging, performance management, and security management.

Impact of changes in performance, alarms, configuration, and CDRs.

Changes in alarms, commands, software parameters, times, license control items, and CDRs
and whether new O&M tools are required.

10

Composition
of NGN Delta
Document
1 Network Impact Report
Network Impact Report can be found
here.

General Impact provides general information

about version changes and impacts.

Impact of Features describes changes in

features.

2 Change History
Changes in system alarms, MML commands, software parameters, timers, license control items, and CDRs are recorded in separate .xls
files. Change impacts are also descried.

11

SoftX3000
Delta
Document
SoftX3000 Version Upgrade with Delta Documents Available
R010C09
R010C08
R010C06
V300R010C05
V300R010C03
V300R601C05
V300R6C06
The delta documents for SoftX3000 V300R010C09 and later
versions are released with the product documentation. You can
download the delta documents on the HedEx.

The delta documents for SoftX3000 V300R010C08 and earlier

versions are available as .doc files. You can contact Huawei
technical support to obtain the delta documents.

03

12

UMG8900
Delta
Document
UMG8900 Version Upgrade with Delta Documents Available
V2R9C5

V2R9C2

V2R9C0

V2R8C2

V1R7C1
You can download the delta documents on the HedEx.The Delta documents for the UMG8900 are released with the product
documentations. You can download the delta documents on the HedEx.

Select the UMG8900 product

documentation ended with NGN.

Position of the delta documents

in the product documentation:
Descriptions->Product Version
Delta Description

13

NGN Information

Documentation for NGN Patches

What documentation is available with NGN patches?
When is the documentation used?

14

In what process does Huawei release patches?

What are the issues that

NGN patches resolve?

Issues found during

internal testing

Issues found during O&M

Issues found during

commissioning

Issues found at test beds

Plan patches.

Develop patches.
Patches are developed accumulatively. Accumulative
development means that a patch fixes not only the latest issues
but also those fixed in earlier patches. For example,
SPH002 fixes both the latest issues and those fixed in SPH001.
SPH003 fixes both the latest issues and those fixed in SPH002.
...
SPH00x fixes both the latest issues and those fixed in the
previous patch.

Patches are planned based on the criticality

of the issues, the scope of impact, and
Huaweis discussion with customers.

In what process does

Huawei release patches?

VxxRxxCxxSPH00x
VxxRxxCxxSPH003
VxxRxxCxxSPH002
VxxRxxCxxSPH001

Install patches.
Installing the latest SPH00x patch fixes all issues recorded till date.

15

What are the contents

of NGN patch
documentation?
The Patch Notes document contains information about resolved issues.
The Patch Update Guide document provides instructions to install patches.

Document
Name

Contents
Patch Overview

This part provides basic information about the patch, including:

Product version for which this patch can be installed
Impact of the patch
Compatibility among patches

Resolved Issues

This part describes the issues resolved in this patch from the
following aspects:
Symptom
Impact
Solution
Verification of patch installation

What's New

This part describes the updates made in this patch, including

updates to MML commands, alarms, measurement entities,
and CDRs.

Patch
Installation

This part describes the patch installation process including the

preparations to be made, installation of the patch, and the
verification of patch installation.

Patch Rollback

This part describes how to roll back the system for a patching
failure.

Common
Operation Guide

This part describes common operations that help engineers

efficiently complete patch installation. This part is especially
helpful to engineers who are performing patch installation for
the first time.

Troubleshooting

This part describes how to handle exceptions during patch

installation.

Patch Notes

Patch Update
Guide

Usage of Contents

16

When is patch
documentation
used?
The Patch Notes and Patch Update Guide documents
are used in different stages of the patching process.

Start

Patch Notes
Understand the issues resolved.
Decide
whether to
install the
patch

Understand the impact of the issues.

Understand the impact of patching process.

Install the patch?

No

Yes
Prepare for installation.
Install the patch.

Exceptions occur
during installation?
Perform
patching
operations

No

Patch Update Guide

Yes
Handle exceptions.
Verify patch installation.

Verification is successful?

Yes

No
Roll back the patch.

End

17

NGN Information

Insight into the Features

of Huawei's NGN
Products
18

NGN Feature
Documentation
SoftX3000 Feature
Documentation

Feature
Documentation

UMG8900 Feature
Documentation

1 Feature documentation includes the feature description and the feature guide.
2 The feature description helps you understand information such as how a feature is implemented,
when a feature is applied, and what specifications a feature has.

3 The feature guide helps you understand how to enable and configure a feature in various application
scenarios.

19

How to Obtain
Feature Documentation
Download CPI Using HedEx (This Operation Is Not Required If the CPI Has
Been Downloaded)
Enter the
product version.

Select the SoftX3000

product documentation.

View Feature Documentation (SoftX3000&UMG8900)

20

Feature - Overview

Introduction of
Feature Description
Sorts features by
category

Describes features in terms of

definition, benefits,
requirements, application
limitation, interaction with
other features, application
scenarios, charging, and etc.
Supplements feature
specifications, application
limitations, and standard
compliance.

Illustrates the implementation

principle of features with
chart and texts.

21

Introduction of
Feature Guide
Each feature guide
corresponds with a feature
description.

Provides detailed information

about the application
scenarios of a feature.

Provides guidance for

configuring a feature step
by step.

22

NGN Information

Huawei NGN Documentation Helps

You Perform Routine Maintenance
Obtaining spare parts BOM
Replacing parts
Performing preventive maintenance
Troubleshooting common faults
Collecting fault information

23

Maintenance FAQs
1

Hi, Im a new
maintenance
engineer working
on NGN devices.

My day starts from

a race with the
performance
statistics.

A board is faulty.
How do I apply for
spare parts and how
do I replace faulty
parts

How can I
perform routine
check faster?

AM0900

PM1500

PM1800

AM800

What do I do if a
service failure occurs
during the nights that
Im not on duty?

24

NGN Documentation
helps you deal with all
these problems and
makes maintenance so
much easier.

Obtaining Spare Parts BOM

& Parts Replacement
Basic Concepts
A spare part is an item in inventory that can be used to replace a faulty part. A spare part can be a board or a
module and has a unique BOM code. Spare parts are categorized into the following types:

Recommended parts (labeled "R"): These are important parts that must always be kept in stock.

Available parts (labeled "A"): Available parts are intended to replace parts in use that usually do not get
damaged in normal circumstances. These spare parts are generally not kept in stock. They can be
ordered, but it may take long for them to be delivered.

Note: It is important that you always maintain a healthy inventory of recommended parts.
1

Alert! Hardware faulty!

Refer to the Spare Part User Manual

for the name of the faulty part.

Refer to the Spare Part User

Manual to find the
corresponding Spart BOM.

Nice and easy !

25

Refer to the Parts Replacement section

for the procedure on how to replace the
faulty part.

Routine Maintenance

I'm a rookie.
Where do I start?

Dont worry.
Answers are all
here.

CPI>Routine
Maintenance
Each task includes
procedural information,
expected results for each
step, and a link to the
troubleshooting information.

I have maintenance
experience. Is there
a simple document
with just guidelines?

Simplified routine
maintenance manual

By day

By week

By month

By
quarter

By year

26

Simplified routine maintenance manual provides

information about routine check items, standards, and
abnormal symptoms. It can be used as a checklist
and is intended for engineers who already have
experience in routine maintenance.

Handling Faults
Collecting Fault Information
PM: 2200 -- Outgoing call failure

Solved!
AM: 300 Massive connection failure

No matching symptom found?

AM: 8:00 A long night ends.

Tip:
If you find symptoms that are
not in the NGN manuals, please
collect fault information and send
it to Huawei technical support.

27

NGN

Signaling Analysis
--Providing message interpretation used during
the troubleshooting
--Providing call release reasons contained in
messages
--Providing detailed call processing flow

Signaling analysis documentation

provides you the details...

28

Problems Encountered
During Troubleshooting
Why cannot the
called party hear
the calling party
after the call is
connected?

This is why.

2
It's easy to
determine if the
media negotiation
is correct.

I have found it!

29

Versions and Documentation Architecture

The signaling analysis
documentation is released with
V300R010C03, V300R010C05,
V300R010C06, V300R010C08,
and V300R010C09. For other
versions, Huawei provides
customized signaling analysis
documentations based on your
requirements.

Does the SoftX3000

V300R010C05 have
signaling analysis
documentation?

How to obtain the

signaling analysis
documentation? What
protocols are contained in
this documentation?

Find it in the
SoftX3000 Product
Documentation.

30

In-Depth Interpretation

1 Service flow->Message interpretation->IE interpretation

2 Description about important parameters contained in a specific IE

31

Feature - Overview

Principles Illustrated
with Data Configuration

Service flow with

data configuration
provided

32

Message Description
with Related Services

33

Describing a
message as well as
definitions of related
services. For details
about the mentioned
service, click the
hyperlink.

FAQ: Is the Signaling Analysis Based on

Standard Protocols?
Only protocols supported by the SoftX3000 and related application scenarios are
described. For basic concepts, see descriptions in related protocols.

Listing related protocols and standards for reference.

34

NGN Information

Are you still puzzled

with NGN number
analysis? Here comes
your assistant!

35

Problems
Encountered During
Number Analysis
How do I quickly
understand
complicated
number analysis?

How do I
understand the
overall procedure
of number
analysis?

Number analysis
documentation can solve
your problems!

How do I
perform number
analysis for
typical
services?

How do I
solve data
configuration
problems
during number
analysis?

36

Feature - Overview

Number Analysis
Documentation Architecture
I am a junior maintenance engineer. How do I solve problems encountered
during number analysis?
Dont worry about it!
Number analysis documentation will really help!

Describing the number analysis

process and giving you an overall
understanding about the number
analysis.

Using typical services as

examples to illustrate number
analysis and data configuration.

37

Step-Based Description
How do I easily understand the complicated number analysis process?

The documentation describes the number analysis process using a work

flow and provides detailed descriptions for each step.

Mapping

38

Systematic
Process Flows

I am a new comer, where can I obtain key tables and parameters involved
in the number analysis in each step?
The documentation provides you detailed work flow, table query flow, and
descriptions about key parameters, helping you understand each step.

39

Combining Work Flow

and Configuration

I have already understand the basic principles. How can I configure data
for each typical service if?
This documentation provides both principles and configuration examples
for typical services.

Each number analysis step is

provided with a data configuration
example.

Providing scripts for

different phases of a task.

40

Number Analysis for

Different Call Models
What is the relationship between the service application and signaling
processing? When does the number analysis starts?
This documentation provides number analysis process including table
analysis flow and signaling flow for different call models.

41

NGN Information

Getting to Know
Devices Around You
Starting with Hardware

All about boards

All about hardware installation
All about cascading and expansion

42

Whats this board for?

And these ports?
Why the yellow indicator flashes?
Need a specialist?
No. This guide will do.
CPI>Hardware Description

Frames, internal components

including boards...Everything
you see on UMG8900!
Ports, indicators,
subboards...Everything about
boards!
Just consult
this guide!

Hardware description,
knowing devices better than you do!
43

CPI>Hardware Installation

Installing using documentation?

Too much of it!
Is there a thinner doc?
YES!
Quick Installation Guide

SUPPORT>Quick Installation Guide

Technical
demo

Pictures

Guidance illustrated with pictures

The real quick and thin

installation bible you need!
44

How to cascade frames?

How to add more of them?
How to add boards?

Take a look at the user manual

CPI>User Manual on Cascading

Scenario-based instruction,
easy to follow

Frames connected with lines

for easy understanding

This is it!
45

SUPPORT>UMG8900 Guide_to_Capacity_Expansion

pb
e
t
S

p
e
t
S

Expansion using the guide,

So easy

p
Ste

tep
S
y

46

Support Website

Log in to http://support.huawei.com/support and click Website Feedback.

You can also submit your comments in the Feedback box on the page for downloading the NGN CPI package.

Fill your comments in here

on the NGN CPI page
Click here on the website

HedEx Lite

Click Feedback on the home page of the HedEx Lite.

Click here
to submit
feedback.

Email

If you have any suggestions or questions regarding documents of NGN products (such as SoftX3000,
UMG8900, and N2000), send an email to Support@huawei.com. We will contact you within two days.
Improvement suggestions are welcome and will be evaluated. We will reply to feasible suggestions with
an implementation plan.

47