SWOT ANALYSIS:

Dubai Islamic Bank:

Strengths:
1. Islamic banking and finance is one of the worlds fastest-growing
economic sectors with number of institutions throughout the world
and managing assets internationally.
2. In middle east magazine Dubai Islamic bank is referred to as the
best and the leading Islamic bank
3. They have been active in developing partnerships and alliances in
international and local levels.
4. It has strong capitalization and financial stability

Weakness:
1. Dubai Islamic banks loaning profile is based on asset quality
disquiets causing high impairment charges
2. Future losses can be the result of exposure to Real Estate sector
which is facing net losses
3. Bank has restricted its operation to geographical region limiting its
revenue generation opportunities

Opportunities:
1. Bank can have new opportunities if they focus on expansion of
distribution channel
2. The bank will be able to withstand extremely competitive banking
environment by launching new financial products
3. As Islamic banking and finance is growing therefore it has
opportunities in emerging economies.

Threats:
1. Interest rate fluctuations
2. Changes in regulation in terms of global financial crisis are going to
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be stricter
3. Profit margins can be low due to intense completion between Islamic
banks and conventional banks.
Interview questions:
1. How do you schedule tellers in Dubai Islamic Bank?
Based on the branch category and the headcounts for each category
of branch the tellers are scheduled.
2. What are the responsibilities of tellers in the Dubai Islamic Bank?
DIBs

teller responsibilities:
Managing delivery time
Providing error free service for customer fulfillment
Providing friendly environment
Providing secure transaction services based on the policies
and procedures of the bank

3. What are teller tasks?

Through efficient process handling better level of customer

service for Cash/teller functions

For ensuring proper cash delivery to the customers notes and

denominations need to be checked

Ensuring proper cash balance
custodianship of securities items
execution of proper reconciliation on the cash balances

4. How long they work during the day and the salary? (hours)
The bank follows approximately 8 working hours and their salaries
are based on their qualification and teller grade.

References:

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