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Network Planning and

Optimization Service Proposal


for LTE New-build

LTE New-build RF Service Proposal

Contents
1 Radio Network Design and Initial Tuning Overview........................................................... 3
1.1 Abstract ............................................................................................................................................................ 3

2 Service Description ....................................................................................................................... 5


2.1 Overview .......................................................................................................................................................... 5
2.2 Deliverables...................................................................................................................................................... 5
2.2.1 RF Survey and Site Selection .................................................................................................................. 5
2.2.2 LTE New-build Network Design ............................................................................................................ 8
2.2.3 LTE Network Initial Tuning .................................................................................................................. 11

3 Delivery Description .................................................................................................................. 16


1.1 Resources ....................................................................................................................................................... 16
3.2 Responsibility Matrix ..................................................................................................................................... 17

4 Completion Criteria .................................................................................................................... 19


4.1 Acceptance Criteria ........................................................................................................................................ 19
4.2 General Terms and Conditions ....................................................................................................................... 19
4.3 Acceptance Process ........................................................................................................................................ 20

5 Liability & Limitations .............................................................................................................. 22


5.1 Liability .......................................................................................................................................................... 22
5.1.1 Huawei's Liability ................................................................................................................................. 22
5.1.2 CLARO 's Liability ................................................................................................................................ 22
5.1.3 Limitation .............................................................................................................................................. 22
5.2 Assumptions ................................................................................................................................................... 23

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LTE New-build RF Service Proposal

Radio Network Design and Initial Tuning


Overview

1.1 Abstract
In this document, Huawei would like to propose its RND services which are aimed to translate
Claros business objective into technical targets and results and then to achieve them. In particular,
this proposal takes into account the deployment of the LTE Network to introduce Huaweis RND
services to illustrate how Huawei will be able to work with CLARO team to design a winning LTE
The delivery of the Radio Network Design service is described in the Figure 1-1
Network
Performance
Improvement

Dimensioning
External Interference
Test and Analysis

Acceptanc

Radio
Network
Tuning

ontract
Agreeme

nt

Initial Tuning

Propagation
Model Tuning

Radio ND

Site
Agre
ment

Single Site
Verification
(Optional)
Equipment Installation
Commissioning & Implementation

Site Selection

Radio Network Detail Design

Figure 1-1 Overview of RND services


The Radio network design is one part of the whole network design process. This service creates an optimal design
for a LTE radio network, or for a network expansion based on the unique requirements and environment of each
CLARO. This means that every design for a new network or for a network expansion is a unique delivery.
The service comprises the dimensioning, site selection and detailed design configuration of a LTE network (traffic
analysis, site location, antenna configuration, cell and network parameters), supporting both circuit and packet
data service. In the Claros case, the dimensioning and Site selection tasks will be skipped. CLARO has delivered
the quantity and site locations to be used for implementation of the network. Totally 64 sites will be integrated.

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Achieve the target of Radio Network Design (RND) after tuning is the key factor for commercial launch, the
initial tuning of radio network is one of the most important procedures during the network deployment by
CLARO to ensure business successful.
LTE Initial Tuning
In this document, Huawei would like to introduce its Radio Network Initial Tuning services which are to verify
and tune the network. It should be provided with Huawei wireless equipments, the purpose of this activity is in
order to ensure that the coverage performance of radio network is satisfactory prior to commercial launch, which
mean is to ensure good quality for the end-users.
Perform a drive test to collect field measurements that include pilot scanning, PS measurements. Analyze drive
test data and identify problems, propose recommend changes to improve coverage quality of radio network. When
changes have been correctly implemented, perform verification drive test to ensure improvement is achieved with
change proposals. Finally, produce the cluster report at the end of this phase.

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LTE New-build RF Service Proposal

Service Description

2.1 Overview
The LTE new-build service is to provide an end to end solution when the CLARO build a new or/and
expand the existing network, and get the new-build network into the steady operation in a short period. The
LTE new-build service includes the following service modules: LTE new-build network design and LTE
network initial tuning. Each service module has several important service steps also. The LTE new-build
network design module includes two sub-modules: LTE new-build solution design and new-build cell
parameter design. Before the network design start, How to get the LTE new-build network quickly go to
market with steady performance is the key factor of network new-build service. The network solution design,
parameter design, and the network initial tuning are the most important procedures to guarantee the new-build
service quality.

2.2 Deliverables
2.2.1 RF Survey and Site Selection
Description
Site selection module will help CLARO select valuable sites location to maximize its investment. It has
two approaches: new-build and over-build. The new-build is applicable to the scenario that a complete new site
is selection and the site location do not come from the existing network site list, and the over-build is
applicable to the scenario that the site selection candidates are based on the existing sites list. Site survey will
invest the RF environment and rooftop environment and determine the project parameter.

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START

New-build

Yes

New-build or
Over-build?

Over-build

No
Need to do Site
survey?

001

003

Site Survey

Over-build Site
Selection

002
New-build Site Selection

END

Figure 2-2 Site Survey and Site Selection Flow-chart

Deliverables
Table 2-1 Site Survey and Site Selection Deliverables
Item

Description

Content

new-build site
selection

New-build site list

Over-build site
selection

Over-build site list


Candidate location suggestion
for new-build site

Overall Shot of the Site


Measuring Latitude and
Longitude of Site
Propagation Environment for
Site

Site Survey:
environment

Site Survey:

Remark

Height Survey

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rooftop

Azimuth Survey
Requirements for Antenna
Isolation

2.2.1.1 New Build Site Selection


Input
Approved nominal planning report
Nominal site lists with site configuration
Search ring specifications

Description
New build site selection could be facilitated with candidate site locations proposed during nominal
planning in the area where the navigation map with building information is available.
Candidate sites shall be evaluated using coverage predication (simulation). Site ranking shall be generated
according to the performance and interference. If no suitable candidate site is available, Huawei shall propose a
solution to CLARO for further discussion.
With updated site information from site survey, the overall network performance will be assured for the
design targets. Azimuth or tilts shall be adjusted for few sites. The site lists/database would accordingly be
updated as well as site survey report. Otherwise the site information should be updated during site
implementation.

2.2.1.2 Over-build Site Selection


Input

Current project parameter

Target area

Traffic prediction or historical traffic data

Penetration rate for the MS with new access technology

VIP BTS

Description
Over-build site selection is applicable to the scenario that the site selection candidates are based on the
existing sites list. For the over-build site selection, the target area of site selection should be determined first,
then the following activities are included:

Review current network project parameter

Predict traffic trend basing historical data

Check the penetration rate for MS type with new access technology

Reserve VIP sites

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The over-build sites are selected based on the above activities. The site can be changed by coverage or
capacity requirement. If coverage or capacity cant meet the target requirement, new-build site will be
suggested.

2.2.1.3 Site Survey


Input

Site Name/Site ID

Site Type

Site location and contact person

Type of the building where the site is located, such as government agencies, private residence, and
commercial buildings

Type of Cluster that the site belongs to, such as Dense urban and urban

Latitude and longitude of the site

Type of the tower or the holding pole

Height of the tower or the holding pole

Height of the building where the site is located

Sector Information:
Sector Name
Installation mode of the antenna (on the tower or the holding pole)
Height of the antenna, equal to the height of the building plus the height of the holding pole
Azimuth
Down tilt

Description
In radio network construction, RF site survey is the most key task. Its result is basis of antenna-feeder
system installation and affects engineering quality and progress. The site survey mainly contains the survey on
radio propagation environment and the survey on engineering installation conditions. Environment Survey
includes the following three parts: Overall Shot of the Site Measuring Latitude and Longitude of Site and
Propagation Environment for Site. Rooftop Survey also includes three parts: Height Survey, Azimuth Survey
and Requirements for Antenna Isolation.

2.2.2 LTE New-build Network Design


Description
The LTE new-build network design aims to provide a complete radio design solution under a new LTE
radio network and/or expansion scenario. It includes two sub-modules: LTE new-build solution design and
LTE new-build cell parameter design.

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The solution design function will focus on the LTE interoperability strategy design, LTE multi carrier
strategy design, the new-build plan, and the final acceptance criteria confirmation.
The cell parameter design function will focus on the numbering and naming for the sites and cells, TA/SA
border design, intra-frequency, inter-frequency, and inter RAT neighbor list design, PCI design, logical root
sequence design, and the baseline of system parameters which include access related parameters, handover
related parameters, timers , and etc.

START

001

002

LTE new-build
&expansion solution
design

LTE new-build
&expansion cell
parameter design

003

LTE new-build
&expansion network
design

END

Figure 2-3 Workflow of LTE new-build network design

Deliverables
Table 2-2 LTE new-build network design Deliverables
Item

Description

Content

Network Solution
Design

LTE interworking operation strategy design


LTE multi-carrier strategy design
Cluster design

Site name
Site ID
Cell name
Cell id
TA/SA design allocation
Neighbour lists(including intra frequency,
inter frequency, and inter RAT

Network Cell
Parameter Design

Remark

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neighbour)design
PCI planning design
Logical root sequence design
Cell parameters design such as handoff,
access and system timers etc.

2.2.2.1 LTE New-build solution design


Input

Engineering Parameter

Description
The LTE new-build solution design module is a very important function to get the new-buildnetwork into
the steady operation in a short period. It will design the general strategy of the network and the entire plan for
the total new-build network design project. It includes:

Design the LTE interoperability strategy.

Design the LTE multi carrier balancing strategy.

Divide the clusters and draw up the timeline.

Define the final acceptance criteria which include test equipment selection, test route definition, test
method definition, statistics and drive test KPI acceptance criteria definition.
LTE interworking strategy is a very important design module and it includes idle mode and connected mode
design.
Idle Mode
The GL/LTE/UL multi-mode MS will stay on LTE network when LTE RF signal is above the absolute
threshold since LTE network has the high priority. But in the LTE coverage boundary, the MS can be down
to GSM network to guarantee the service.
Connected Mode
The GL/LTE/UL multi-mode MS always sets up RF link for PS call on LTE network when LTE RF signal is
above the absolutely threshold. It can be handed down to UMTS network by DRD or Redirection when LTE
in high load or poor coverage. It can also re-setup RF link on GSM network by CCO or Reselection when
LTE in high load or poor coverage.
When the GL/LTE/UL multi-mode MS camps on LTE network, the voice call should be set up on GSM or
UMTS network by CSFB. When voice call is finished, the MS will return to LTE network.
LTE multi carrier balancing strategy is another important design module and has close relationship with
interoperability strategy design. Firstly, the number of carriers for the LTE network should be decided by the
future data traffic requirement .Secondly, the different LTE carriers may have big gaps on spectrum and have
very different radio propagation performance. So the lower spectrum should be designed as coverage layer and
higher spectrum should be designed as capacity layer. Finally, to realize the layer function design and carriers
balance, the LTE interworking strategy for both idle mode and connected mode should be considered.

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2.2.2.2 LTE New-build cell parameter design


Input

Engineering Parameter

Traffic model

Description
The LTE new-build cell parameter module will detailed design the cell parameters which includes the
numbering and naming for the sites and cells, TA/SA design, intra-frequency, inter-frequency, and inter RAT
neighbor list design, PCI design, Logical root sequence design, and the baseline of system parameters which
include access related parameters, handover related parameters, timers , and etc.

Numbering and naming design:


The Numbering and naming design is to plan the number and name for the eNodeBs and cells.

TA/SA Design:
Tracking Area is similar with LA of GSM and UMTS network, but there is a new concept
named TA list which includes one or more TAs. It is the real paging area, the paging messages
from the network to the UE are sent in all the cells of TA list.

Neighbor Relation Design:


Define the neighbor relations, including intra-RAT and inter-RAT neighbors. Huawei
professional planning tool can out put all of those neighbors automatically, to simply the
planning process and minimize the possible mistakes.

System Parameter Design:


The system parameters design includes the access related parameters design, handover related
parameters design, timers design, and etc.

PCI design:
PCI is a very important parameter using to identify a cell. It is similar with PSC in UMTS
network. Huawei recommend U-NET V3R6 is used to do the PCI planning.

Logical root sequence design:


Logical root sequence is an important parameter which will affect the performance of access
phase.

2.2.3 LTE Network Initial Tuning


Description
Network cluster initial tuning is necessary for new build service. It includes three sub-modules: radio
network audit, single site verification, RF cluster tuning.

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START

001
Radio Network Routine
Audit

002

Single Site Verification

005

RF Optimization

END

Figure 2-4 LTE Network Initial Tuning Flow-chart

Deliverables
Table 2-3 LTE Network Initial Tuning Deliverables
Item

Description

Content

Alarm check result


Neighbor cell/PCI/PRACH
check result
Parameter baseline comparison

Single Site
Verification Report

DT check result
CQT check Result
Coverage Plot
Quality Plot

RF cluster
Optimization Report

Cluster definition
Drive Test routes definition
Drive Test KPIs result
Coverage plots

Radio Network
Routine Audit Report

Remark

Just for new sites

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Throughput plots
Final Cluster RF database
Failure identification and
analysis
Track of change proposal and
implementation
Change Request (CR)

2.2.3.1 LTE Radio Network Audit


Input

LTE engineering table

eNodeB configuration file

Traffic statistic file

Description
Radio network routine audit helps to find and exclude network performance fluctuation caused by
hardware fault and basic configuration problems, such as alarm, missing & redundancy neighbor, PCI/PRACH
and parameter configuration error etc. It will ensure the status health of radio network. It mainly includes the
following contents:

Alarm checking refers to outputting classified alarm lists according to the impact eNodeB alarms on
services (call drop, access, throughput ) and the impact extent.

Neighbor cell/PCI/PRACH check: missing neighbor cell check and redundancy neighbor cell check,
special for the cell without any neighbor or missing co-site neighbor. Inconsistency check for neighbor
cell information should be included also. Frequency should be checked for consistency with planning.

Parameter baseline comparison: compare the global and cell parameters of the network with the baseline
parameters, mark the parameters with obviously improper values and those with large differences,
explain possible causes and impacts, and make suggestions on the parameters that need to be optimized.

Huawei suggests performing the routine audit action periodically, the principle of the audit should be
agreed with CLARO at the beginning of the project.

2.2.3.2 LTE Single Site Verification


Input
Integrated site list
Cell planning report and site database

Description
This service is an activity of evaluation and verification for new eNodeB after site integration, through
detailed service item verification, the problems caused by hardware faulty or installation mistake can be found
out, special for transmission potential problems, it also can improve the efficiency of network tuning.

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During single site verification, do the following:


A checklist shall be filled
Cell configuration shall be audited both in field
Cross-cabling shall be checked and corrected
Function and coverage verified with design results
Change proposal may be submitted for verification or implementation.
At the end of single site verification, a report will be produced; Troubleshooting history of hardware faulty
and sites status will be recorded.

2.2.3.3 LTE RF Tuning


Input
Integrated site list
Project parameter table
Cell planning report and site database

Description
After LTE integration, we need ensure that the coverage performance of radio network is satisfied with the
required target and ready for commercial launch, so RF tuning service should be imperative in Huawei service
package.
According to the both agreed cluster division with customer, make detailed test schedule, design test route,
and update sites information. Using DT tool to record radio air interface data, and save the log file, then
analyse the network problem such as coverage, handover and call drop, etc.
RF tuning is just for new sites, considering the efficiency of work, Huawei suggest it begins when site
integration finishes 80% of the entire cluster in one cluster and thus goes on in parallel with site integration,
exceptional or single new sites initial tuning will be considered as site level, Any problems related to missing
sites (coverage problem) will be justified by Huawei and the acceptance will be granted by CLARO.
The most important items of LTE RF tuning are as below:
Pilot coverage analysis
Pilot coverage analysis is very important to LTE radio network performance. Weak coverage, over shooting
problems are the main considerations of RF optimization. The coverage can be improved by RF Parameter
tuning and optimization such as azimuth, tilt and height.
neighbor relations optimization
Neighboring cell optimization involves adding and deleting neighboring cells. The influence of missing
neighboring cells is that the user cannot switch to a cell with strong signal in time, resulting in increased
interference, reduced throughput, and even call drop. In this case, it is required to add a necessary
neighboring cell. The influence of a redundant neighboring cell is generation of an excessive amount of
neighboring cell messages, increase of unnecessary signaling overhead, and failure to add a required
neighboring cell when neighboring cells are all configured. In this case, it is required to delete redundant
neighboring cells.

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DT KPI Optimization
The target of RF tuning is to guarantee the service, so the accessibility, mobility, retainability and latency
KPI for PS services should match the design target after the optimization. We can modify RF parameters and
other wireless parameters to improve the DT KPI.

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Delivery Description

1.1 Resources
Huawei will provide qualified personnel needed to perform the services described in this proposal. The term
qualified, means that Huawei personnel will have the skills to perform the services contracted from day one.
Huawei will use its own qualification/certification procedures, to ensure that personnel provided possess the
minimum skills required for the project. During Huaweis performance of the work, Huawei shall make its best
effort to maintain continuity of personnel assigned to the task and to perform the work as agreed.
A project team is in charge of delivering this service. In the project team, a project manager and an expert are
appointed. A team member can work as both project manager and an expert. If the project scale is large, the
project team must be divided into several groups according to job responsibilities. The group leader must be an
engineer having thorough technical knowledge and good at coordination.

RF Manager

Document Controller

RF Manager Assistant

Technical Support

Initial Tuning /Optimization Team

RF Design
Team

Drive Test
Team

Traffic Statistics

Trouble Shooting
Team

Hardware change
Team

Figure 3-1 Organizational Structure of LTE new service

The project requires the participation of teams of various functions. There are RF design team, drive test team,
trouble-shooting and RF optimization team, and hardware change team in a typical project. A brief description of
these teams are provided as follows:

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RF design team consists of individuals who work in this area or working remotely with the sole responsibility of
RF network design by analyzing CW data to deriving newer propagation models and simulating these models to
accurately design a radio network to meet both coverage and capacity requirements.
Drive test team consists of individuals (i.e. a dedicated Driver and a Drive Test Technician) who perform network
monitoring and data collection through drive tests on planned routes.
Trouble-shooting team consists of individuals who assess the radio network performance through data analysis
and other means to develop proposals to improve the performance of the problem area.
Hardware change team consists of individuals who implement the corrective measures such as hardware change
according to improvement proposal from RF optimization team.

3.2 Responsibility Matrix


The following tables show the responsibility matrix for LTE new-build service:
Table 3-1 Responsibility Matrix of LTE new-build solution
LTE new-build network design
Task
No.

Task

Huawei

Customer

RND Preparation and nominal Plan Review

The RF Frequency Management of Design Area

Eliminate Background Interference

Permission of Radio Transmission

Site(test points) Survey

Acquisition of Site for Transmitter Installation

Site Searching

Candidate Sites Ranking

RF Survey

10

Site Evaluation

11

Site Acquisition

12

Review of Site RF Survey Report

13

Approval of Network Design Report

14

Radio Network Solution Design

15

Network Cell Parameters Design

16

Network Design Report

17

Approval of Network Design Report

R
R

R
R

R
R

S
R

Common Responsibility

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LTE New-build RF Service Proposal

Task
No.

Task

Huawei

Customer

Provision of Design Software(U-Net)

Provision of Site Survey Tools (GPS, Rules, Digital camera)

Cars

SIM Card for Testing

Site Access Permission

Digital Map for Simulation

LTE new-build Network Initial Tuning


Task
No.

Task

Huawei

Customer

Provide RND report and site database

R
R

Preparation (Team arrangement by geographical location,


re-check tools, system parameters gathering, site
implementation plan .etc )

Review KPIs criteria

Plan route & define cluster

Drive test specification

Change implementation

Permit access network management system

Provide tuning tool ( Laptop, Probe, Assistant, Car, etc)

Map data

10

Collect configuration script

11

Drive test in field

12

Post-process and analyze measurement data

13

Change proposal

14

Approve CR

15

Change implementation for engineering parameter at site

16

Change implementation for system parameter at RNC

17

Verify change proposal

18

Provide report of radio network initial tuning

19

Provide drive test data

R
R
R

Note: S: Support,

R: Responsible

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Completion Criteria

4.1 Acceptance Criteria


The acceptance criteria of RF service will be per cluster level for all the new sites of LTE technology, In case new
site built around existing sites will be considered the drive test KPI acceptance by site level only. The KPI for
acceptance are listed in following tables.
Table 5-1 Acceptance KPI Items
Network

Classes

Indicator
RRC Connection

LTE
Accessability
LTE

Success Rate
E-RAB Establishment
Success Rate

LTE

Retainability

LTE

Mobility

Call Drop Rate


Handover Success
Rate(Intra-Frequency)

Test

Value

Method
Drive test

97.0%

Drive test

97.5%

Drive test

2.5%

Drive test

97.0%

Test condition
1. RSRP-110dBm, SINR-3dB
2. No load traffic
1. RSRP-110dBm, SINR-3dB
2. No load traffic
1. RSRP-110dBm, SINR-3dB
2. No load traffic
1. RSRP-110dBm, SINR-3dB
2. No load traffic

4.2 General Terms and Conditions


The following are general conditions associated to the KPI measurements and also general limitations of KPI
scope:
1. Those KPIs proposed and committed shall only be applied when radio network design and optimization service
are included in the work package, as well as the service is in accordance to the BOQ.
2. Invalid measuring data should be discarded under the following external non-Huawei factors which affect
network performance improperly:
Force Majeure.
Facilities and services are not included in the responsibility matrix or Supply Contract.
Performance problems caused by non-Huawei design.

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Actual traffic or clutter of coverage area changes which exceed capacity or coverage planning objectives
defined in the planning phase.
Issues related to other suppliers equipments, including but not limited to Terminal, Core Network, Existing
Wireless Network, PSTN, Transmission Network, and Service Layer Equipments.
Extreme traffic impact in holidays or special events.
Radio Spectrum Interference from other surrounding systems not managed by Huawei.
Equipment failures caused by unauthorized actions other than Huawei Service Staff or Service Staff
managed by Huawei;
3. Field test shall only pass through areas covered by the planned sites and with enough coverage. Any problem
that occurs due to the other sites is excluded.
4. For stat. KPI, any data of cells from both coverage edge and isolated sites shall be eliminated.
5. The KPIs definition, measurement counters, test route, test equipment and test methodology as well as test time
for KPIs shall be negotiated and agreed upon both parties.
6. Network performance is affected by the settings of system parameters, so Huawei shall have authorization to
configure and optimize system parameters.

4.3 Acceptance Process


The LTE new-build is performed per cluster basis, so that the radio network acceptance should be performed per
cluster also, only special cases if there is, can be consider exceptional acceptance base on site, if in case no
continuous coverage and/or no neighboring sites for the same technology. Huawei can initiate the acceptance after
more than 80% sites of the testing cluster and all the VIP sites are finished with new-build, for the Final
Acceptance of the cluster or site if apply, will be performed with the 100% sites on air (cluster or site, depend of
the previous agreement by both parts). There are two methods for KPI measurements: Field test (Drive Test) and
OSS statistics. For exceptional or single new sites initial tuning service will be considered as site level and Drive
Test measurement.
The acceptance for the Initial Tuning Services will not mixed with the acceptance of another services, and also it
will be considered one acceptance for each different services.
Cluster means a group of sites (Normally 10-15 sites) which are geographically neighboring. The actual site
number of each cluster should be flexible to allow a fast rollout and acceptance. The cluster definition and drive
test route will be planned in advance and mutually agreed by both parties.
The following principles can be considered for cluster division:
Refer to customer network maintenance distribution in dividing clusters.
A cluster should cover the continuous service area.
Landform factor affects signal propagation, so it should be considered for cluster division.
A cell-like cluster is preferred rather than a strip-like cluster.
Administrative areas.
DT workload
The following principles can be considered for DT route definition:
The DT acceptance route should cover major streets, important locations and VIP/VIC area.

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The DT acceptance route should cover all cells if possible.


Perform handovers between as many cells as possible; preferably all of the most important cell-boarders
could be crossed.

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Liability & Limitations

5.1 Liability
5.1.1 Huawei's Liability

Provide the key event assurance service to CLARO according to the contract.

5.1.2 CLARO 's Liability


Provide the following helps to enable Huawei to provide the key event assurance service:

Appoint a qualified O&M person as the contact person with Huawei.

Provide necessary information for troubleshooting, including fault symptom description, configuration data,
and fault logs.

Provide Huawei engineers with spare parts or vulnerable and consumable parts required for problem
locating and troubleshooting.

Prepare correct remote access connection to enable Huawei engineers to provide remote support in case of
fault as soon as possible.

Carry out routine equipment operation and maintenance in a proper manner (including backing up and
checking log files, and operating the equipment according to Huawei's operation process).

In case of onsite service, ensure that Huawei engineers can go in/out the site easily and obtain the
operation authority of equipment, and guarantee the safety of the working environment.

5.1.3 Limitation

The service described herein is applicable to only the equipment within the agreed scope and are not
provided for software and hardware of equipment out of the scope.

General vulnerable and consumable parts such as light bulbs and fuses are not within the scope of service
commitments made by Huawei.

The KPI degradation caused by the aging equipment deterioration problem, which has been advised by
Huawei but not be fixed by CLARO timely, is not within the scope of service commitments made by
Huawei.

The temporary network congestion and KPI degradation caused by the accidental social activities and/or
any public event are not within the scope of service commitments made by Huawei. Such activities include
but not limited big concerts, conferences, holidays, and etc.

The end to end KPI is only applicable to the end to end equipments which are only provided by Huawei.

The drive test route and test method should be confirmed by CLARO and Huawei together.

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CLARO have obligation to grant the total parameter modification permissions to Huawei since the network
performance has much dependence on the system parameter setting.

The damage of Huawei equipment due to the following reasons is not within the scope of service
commitments made by Huawei:

Equipment damage caused by force majeure (natural disasters, fire, and war).

Equipment damage caused by natural wear and tear.

Equipment damage directly caused by the failure in satisfying the environment requirements marked on the
equipment in terms of onsite equipment operation environment or external electric parameters.

Large-scale hardware or data damage due to CLARO's neglect, improper use, or malicious destruction.

Damage due to CLARO's failure in running Huawei equipment according to the operation manual.

System damage cause by CLARO or a third party, including system damage due to arbitrary system
swapping, installation, identification adjustment, modification, and deletion without referring to Huawei's
requirements.

System damage due to problems in CLARO's infrastructure.

5.2 Assumptions

All the external interference should be cleared before the service implementation.

All the frequencies used in the current network should be guaranteed that can also be used during the
network expansion.

Enough transmission resources should be guaranteed during the service implementation.

CLARO have obligation to take the responsibility of handling the authorities of the local government and
other CLAROs.

CLARO have obligation to inform Huawei three months before some specific sales and marketing activities
occurs which will cause the network traffic increase explosively. Such sales and marketing activities includes
but not limited local area discount activity, large number of new users putting into service, and etc. Based on
the information, Huawei can design and optimize the network reasonably and ensure the network is in steady
operation.

No design and tuning service for indoor distribution coverage system are involved in this service proposal.

Huawei GENEX Toolkits are supposed to be used for radio network initial tuning service.

CLARO have obligation to assist Huawei complete this service, that including but not limited offer necessary
data and information of Network for completing this service.

Non Disclosure Agreement should be the implementation of mutually agreement.

The acceptance shall be carried out in the defined situation. If there is no feedback or objection from CLARO
within 10 working days after the delivery of initial tuning reports, it will be believed as approved
automatically.

If the radio network by CLARO deployed has been commercial launch, it will be believed as approved with
acceptance automatically.

The obligation for Huawei of experience and knowledge transfer only valid during the initial tuning lifecycle,
begin from the initial tuning and stopped 10 days after the initial tuning report submission.

Customers can be implemented by the third party, but Huawei's point of view is regarded as the same with
customers. If customers requested Huawei for coordination, it should be positioned as a Project Management
Services.

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LTE New-build RF Service Proposal

Huawei will not be held liable for the following:


Schedule

delay due to situation uncontrolled by Huawei, such as wicked weather, natural disaster

and etc.
CLARO

s late response or approval to Huaweis proposal or submission.

Due

to abnormal behaviors caused by system malfunction or mobile terminal of the relevant


problems is not solved within the service.

Antenna
Late

& site relocation due to reLTEations, property owners or other non-Huawei reasons

delivery due to site acquisition and other non-Huawei reasons

Performance

degradation due to no candidate sites available according to design criteria even if


some site is proposed as compromise.

Faults

or non-performance of 3rd party equipment (i.e. equipment not included in vendor


design/BOQ), facility or services i.e. transmission solutions beyond the vendors control such as
satellite transmission, leased line/fiber, etc.

Faults

attributable to any person un-authorized by the Huawei or sites "taken off air" for example
due to forceful acts of community, local authorities, property owners, power suppliers, vandals,
thieves, etc.

The entire test item should be finished in one drive test time.

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