Diagnostic and Battery Indicators (Latitude Notebook and Tablet) | Dell Bahamas

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Diagnostic and Battery Indicators (Latitude Notebook and Tablet)

Table of Contents :
1.
2.
3.
4.
5.

E-series Battery
E-series Diagnostic LED's
D-series Battery
D-series Diagnostic LED's
Tablets

This article details the Diagnostic LED codes for Notebook and Portable systems.

1. E-series Battery
Battery Status:

Power/battery light - Turns white or amber to indicate the power status and remaining battery charge. See
the tables below.

LED Light
Description
1

Power Light

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Diagnostic and Battery Indicators (Latitude Notebook and Tablet) | Dell Bahamas

2
3
4

Hard drive light

Battery status
light

WiFi light

If the laptop is connected to an electrical outlet, the power/battery light operates as follows:

On

Charging
status

Any (0-100%)

Standby

Any (0-100%)

Breathe white (slow increase/decrease in

illumination)

Off,
hibernate

>90% charge

Off

Off,
hibernate

=90% charge

Solid white

Power State

LED Behaviour

Solid white

If the laptop is running on a battery, the power/battery light operates as follows:

On

Remaining battery
power

=10% charge

On

<10% charge

Solid amber

Standby

=10% charge

Breathe white (slow increase/decrease in

illumination)

Standby

<10% charge

Solid amber

Off,
hibernate

Any (0-100%)

Off

Power State

LED Behaviour

Solid white

For more info on battery warranty support please see article Notebook Battery Warranty Support.
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2. E-series Diagnostic LED's

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LED Light
Description
1
2
3
4

Power Light

Hard drive light

Battery status
light

WiFi light

Here's how to read the notebook LED codes when a possible error occurs:

Diagnostic
Fault
LED
Description
Storage
Power LED
Wireless
LED
LED

Blinking

Solid

Blinking

Blinking

Solid

Blinking

Blinking

Blinking

Solid

Solid

Blinking

Solid

Blinking

Blinking

Off

Blinking

Solid

Blinking

Off

Off

Off

Blinking

Solid

Blinking

Blinking

Blinking

Blinking

Blinking

Blinking

Off

A possible processor failure has occurred.

The memory modules are detected but has encountered an error.

A system board failure has occurred.

A possible graphics card/video failure has occurred.

System failed on hard drive initialization OR System failed in Option

ROM initialization.

The USB controller encountered a problem during initialization.

No memory modules are installed/detected.

The LCD encountered a problem during initialization.

The modem is preventing the system from completing POST.

Memory failed to initialize or memory is unsupported.

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3. D-series Battery
Battery Status

If the computer is connected to an electrical outlet, the battery light operates as follows:
Solid Green The battery is charging.
Flashing Green The battery is almost fully charged.

If the computer is running on a battery, the battery light operates as follows:

Off The battery is adequately charged (or the computer is turned off)
Flashing orange The battery charge is low.
Solid orange The battery charge is critically low.

For more info on battery warranty support please see article Notebook Battery Warranty Support.
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4. D-series Diagnostic LED's

LED Error Codes

The following table shows the possible LED codes that may display in a no-POST situation.

Flash Code

Description

Next Step

1. Reseat the
processor.

The microcontroller is handing control of the system to the processor.

2. Replace the
This code persists if no processor is detected.
system board.

3. Replace the
processor.

1. Reseat the
memory module(s).

2. Replace the

The memory has encountered an error.

memory module(s).

3. Replace the
system board.

Replace the system

A system board component is faulty.

board.

1. Replace the video

card.

The video card is preventing the system from completing POST.

2. Replace the
system board.

1. Reseat the
keyboard cable.

2. Replace the

The keyboard is preventing the system from completing POST.

keyboard.

3. Replace the
system board.

1. Remove any USB

devices.

The USB controller encountered a problem during initialization.

2. Replace the
system board.

1. Install the
memory module(s).

2. Reseat the
memory module(s).

No SODIMMs are installed.

3. Replace the
memory module(s).

4. Replace the
system board.

1. Reseat the LCD

cable.

2. Replace the LCD

The LCD encountered a problem during initialization.

panel.

3. Replace the video

card.

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The modem is preventing the system from completing POST.

1. Reseat the
modem.

2. Replace the
modem.

3. Replace the
system board.

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3. Tablets

LED Error Codes:

Diagnostic LED code communicated via the Power Button LED or agreed upon alternate LED. The Power
Button LED shall blink the corresponding LED codes for the corresponding fault condition.
Example: No Memory detected, Power Button LED blinks two times followed by a pause, blinks two times,
pause, etc. This pattern continues until the system is powered off.

LED
Code

Fault Description

System Board: BIOS ROM

failure

Memory
System board failure
Chipset Error
Clock failure
Gate A20 failure
Super I/O failure
keyboard controller
failure

Memory

Real-time clock failure.

Video BIOS

CPU

LCD

Suggested Remedy

System board, covers BIOS corruption or ROM error.

No memory/RAM detected.

System board failure.

Memory/RAM failure
1. Reseat the CMOS battery connection.
2. If the problem persists, possible battery failure or system board
failure.

Video card/chip failure

Processor failure

LCD failure

Beep Codes:

The computer may emit a series of beeps during start-up if the display cannot show errors or problems.
These series of beeps, called beep codes, identify various problems.

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Beep
Code
(repetitive

Fault Description

Suggested Remedy

short
beeps)

System board failure, covers BIOS corruption or

ROM error

No memory/RAM detected

BIOS ROM checksum in progress or failure

Memory
Chipset Error (North and South bridge
error, DMA/IMR/Timer error)
Time-Of-Day Clock test failure

System board failure

Gate A20 failure
Super I/O chip failure
Keyboard controller test failure

RAM Read/Write failure

Real-time clock power fail.

Video BIOS Test Failure

CPU-cache test failure

LCD

Memory/RAM failure
1. Reseat the CMOS battery connection.
2. If the problem persists, possible CMOS battery
failure or system board failure.

Video card/chip failure

Processor failure

LCD failure

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Article ID: SLN155342
Last Date Modified: 10/13/2014 11:00 AM

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