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What is Strategy?

Dr. Raymond Levitt

2010 Raymond E. Levitt and SAPM. All rights reserved.

Outline
What is strategy and why does your
organization need one?

Two frameworks for understanding strategy


Porter: Five Forces that make industries more
competitive
Geoffrey Moore: Dealing With Darwin innovating
over the technology/category lifecycle
Technology & Category maturity life cycle
The four Strategic Value Disciplines

Dealing with Darwin: Different strategic value disciplines


for each phase of the technology/category life cycle

2010 Raymond E. Levitt and SAPM. All rights reserved.

What is strategy?
Strategy is about adding value through
a mix of resources, capabilities and activities
different from those used by competitors
in your industry.

2010 Raymond E. Levitt and SAPM. All rights reserved.

Why have a strategy?

A well-designed and
well-executed strategy
allows a firm to earn
above-average profits
in its industry
over the long term

2010 Raymond E. Levitt and SAPM. All rights reserved.

The two elements of strategy:


1. First, pick the right industry to compete in

2. Then pick the right strategy for that industry

2010 Raymond E. Levitt and SAPM. All rights reserved.

Two complementary strategic frameworks


Michael Porters Five Forces framework
Lays out five forces that make markets more competitive
Lays out two generic strategies to address competitive forces
Asserts that an organization must choose one of these two strategies to defend
against changing competitive forces
Use Porters Five Forces framework to evaluate the attractiveness of your
industry vs. other industries in which you could potentially compete

Geoff Moores Dealing with Darwin framework


Identifies four stages in the technology and category life cycle
Emphasizes four distinct kinds of strategic innovation
for each stage of the technology/category life cycle
Use Moores Dealing with Darwin framework to pick the appropriate
strategy for earning above average profits in a selected industry,
based on industrys current technology/category maturity level

Michael Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors, Simon & Schuster, Inc., N.Y., 1980.
Geoffrey A. Moore, Dealing with Darwin: How Great Companies Innovate at Every Phase of Their Evolution. NY: Penguin Books, 2004.
2010 Raymond E. Levitt and SAPM. All rights reserved.

Michael Porters strategic framework


An industry is a group of firms producing
products that are close substitutes for each
other.
The level of competition in an industry
and, hence, its long-run profitability, depends
on the strength of five strategic forces.

Source: Porter, Michael. Competitive Strategy: Techniques for Analyzing Industries and Competitors. New York:
Free Press, 1998.
2010 Raymond E. Levitt and SAPM. All rights reserved.

Porters five forces


Industry
dynamics
2. Threat of
new entrants

1. Rivalry among
existing firms

3.Threat of substitute
products/services

2010 Raymond E. Levitt and SAPM. All rights reserved.

Porters five forces


Industry
dynamics
2. Threat of
new entrants

Supply
chain
power

4. Bargaining
power of
suppliers

1. Rivalry among
existing firms

3.Threat of substitute
products/services

2010 Raymond E. Levitt and SAPM. All rights reserved.

5. Bargaining
power of
buyers

Porters five forces


Industry
dynamics
Buyer at each stage can
force sellers to engage
in a reverse auction!

Supply
chain
power

4. Bargaining
power of
suppliers

Global sourcing and


economic recession
further depress prices

2. Threat of
new entrants

1. Rivalry among
existing firms

5. Bargaining
power of
buyers

3.Threat of substitute
products/services

Strategy of bundling customized, high-value services for global clients,


based on own & others products, becomes attractive for many firms!
2010 Raymond E. Levitt and SAPM. All rights reserved.

Choose the right industry to compete in


Agile companies change industries when
the industry they are in becomes hyper-competitive
and, hence, no longer very profitable!

+
2010 Raymond E. Levitt and SAPM. All rights reserved.

Strategy Lab 1

1. What industry is your program, business unit,


or company in?

2. How strong is each of the five forces for your


organizations industry, and are they getting
stronger or weaker over time?

3. If the forces are already strong, or are getting


stronger, can you think of a way to migrate
your organizations resources, capabilities
and activities to another industry?

2010 Raymond E. Levitt and SAPM. All rights reserved.

Choose the right innovation strategy


Remember your vector math!

= 0
Multiple, uncoordinated innovation initiatives = bubble-up strategy
Zero net impact!
Source: Moore, Geoffrey A. Dealing with Darwin: How Great Companies Innovate at Every Phase of Their Evolution. New York:
Penguin Books, 2004.
Diagrams downloaded from www.dealingwithdarwin.com

2010 Raymond E. Levitt and SAPM. All rights reserved.

Two complementary strategic frameworks


Michael Porters Five Forces framework
Lays out five forces that make markets more competitive
Lays out two generic strategies to address competitive forces
Asserts that an organization must choose one of these two strategies to defend
against changing competitive forces
Use Porters Five Forces framework to evaluate the attractiveness of your
industry vs. other industries in which you could potentially compete

Geoff Moores Dealing with Darwin framework


Identifies four stages in the technology and category life cycle
Emphasizes four distinct kinds of strategic innovation
for each stage of the technology/category life cycle
Use Moores Dealing with Darwin framework to pick the appropriate
strategy for earning above average profits in a selected industry,
based on industrys current technology/category maturity level

Michael Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors, Simon & Schuster, Inc., N.Y., 1980.
Geoffrey A. Moore, Dealing with Darwin: How Great Companies Innovate at Every Phase of Their Evolution. NY: Penguin Books, 2004.
2010 Raymond E. Levitt and SAPM. All rights reserved.

Outline
What is strategy and why does your
organization need one?

Two frameworks for understanding strategy


Porter: Five Forces that make industries more
competitive
Geoffrey Moore: Dealing With Darwin innovating
over the technology/category lifecycle
Technology & Category maturity life cycle
The four Strategic Value Disciplines

Dealing with Darwin: Different strategic value disciplines


for each phase of the technology/category life cycle

2010 Raymond E. Levitt and SAPM. All rights reserved.

Different kinds of buyers in the marketplace

Pragmatists:
Stick with the herd!
Visionaries:
Get ahead of the herd!

Techies:
Just try it!

2010 Raymond E. Levitt and SAPM. All rights reserved.

Conservatives:
Stick with whats proven!

Skeptics:
Just say No!

Moores technology adoption life cycle

Main Street

Tornado
Early
market

Chasm
Bowling alley
Technology adoption life cycle

2010 Raymond E. Levitt and SAPM. All rights reserved.

The category maturity life cycle

Market size

Indefinitely elastic
middle period

C
Growth
market

Mature
market

D
Declining
market

E
End of
life

Technology adoption life cycle


Category life cycle

Time
2010 Raymond E. Levitt and SAPM. All rights reserved.

Fault
line!

Outline
What is strategy and why does your
organization need one?

Two frameworks for understanding strategy


Porter: Five Forces that make industries more
competitive
Geoffrey Moore: Dealing With Darwin innovating
over the technology/category lifecycle
Technology & Category maturity life cycle
The four Strategic Value Disciplines

Dealing with Darwin: Different strategic value disciplines


for each phase of the technology/category life cycle

2010 Raymond E. Levitt and SAPM. All rights reserved.

Geoffrey Moores four value disciplines


Think outside the box; imagineer; create new paradigms,
categories, standards
price;

profit

Product leadership
Differentiate through superior design and engineering
yielding higher performance price;

profit

Customer intimacy
Differentiate through superior matching of customer
expectation with offer fulfillment price;

profit

Operational excellence
Superior execution, as measured by higher productivity,

cost;
~= price
profit
Source: Moore, Geoffrey A. Living on the Fault Line: Managing for Shareholder Value in Any Economy. Rev. ed.,
New York: HarperBusiness, 2002.
2010 Raymond E. Levitt and SAPM. All rights reserved.

Differentiation C.L.

Disruptive innovation

Defining differences among the four value disciplines


Disruptive
innovation

Product
leadership

Customer
intimacy

Operational
excellence

Focus

Categorical
differentiation

Offer quality

Customer
experience

Process
efficiency

Orientation
to time

Time to adoption

Competitive
response time

Customer
response time

Internal timing
(rhythm)

Key metric

10X advantage
to user

Product
specifications

Customer
loyalty

Number of
misses

Culture fit

Cultivation
culture

Competence
culture

Collaboration
culture

Control
culture

R&D

Sales,
engineering

Marketing,
customer
support

Operations,
finance

Organizational
leadership from:

Source: Moore, Geoffrey A. Living on the Fault Line: Managing for Shareholder Value in Any Economy,
Rev. ed. New York: HarperBusiness, 2002.
2010 Raymond E. Levitt and SAPM. All rights reserved.

Translating strategy to the project level


A company can simultaneously be pursuing
different strategies in different business units,
functional groups, or even projects.
What are some examples of programs or
projects in your organization that are pursuing
strategies of:
Disruptive innovation?
Product leadership?
Customer intimacy?
Operational excellence?

2010 Raymond E. Levitt and SAPM. All rights reserved.

Outline
What is strategy and why does your
organization need one?

Two frameworks for understanding strategy


Porter: Five Forces that make industries more
competitive
Geoffrey Moore: Dealing With Darwin innovating
over the technology/category lifecycle
Technology & Category maturity life cycle
The four Strategic Value Disciplines

Dealing with Darwin: Different strategic value disciplines


for each phase of the technology/category life cycle

2010 Raymond E. Levitt and SAPM. All rights reserved.

Four innovation zones

Line extension
Innovation

Enhancement
Innovation

Marketing
Innovation

Experiential
Innovation

Platform
Innovation

Product
leadership
zone

Product
Innovation

Disruptive
Innovation

Application
Innovation

Renewal innovation
Harvest
& Exit

Value engineering
Innovation

2010 Raymond E. Levitt and SAPM. All rights reserved.

Integration
Innovation

Process
Innovation

Business model
Innovation

Innovation types for growth markets


The product leadership zone
Platform
innovation

Product
innovation

Disruptive
innovation

Application
innovation

2010 Raymond E. Levitt and SAPM. All rights reserved.

Industry Maturation
Technologies and categories mature rapidly
Platforms emerge and system architecture becomes
formalized
Buying decisions begin to emphasize low cost and
vendor responsiveness over product features

Results
Ongoing production, supply and refinement of components
gets outsourced by system integrator
Individual components become faster, better, cheaper
Major product innovation becomes increasingly difficult

Can you think of recently introduced products


that were initially feature-driven, and are now
maturing?

2010 Raymond E. Levitt and SAPM. All rights reserved.

Four innovation zones

Line extension
Innovation

Enhancement
Innovation

Marketing
Innovation

Customer
intimacy
zone

Platform
Innovation

Experiential
Innovation

Product
Innovation

Renewal innovation
Harvest
& Exit

Operational
excellence
zone
Disruptive
Innovation

Application
Innovation

Value engineering
Innovation

2010 Raymond E. Levitt and SAPM. All rights reserved.

Integration
Innovation

Process
Innovation

Business model
Innovation

Innovation types for mature markets

Line extension
innovation

Enhancement
innovation

Marketing
innovation

Customer intimacy zone

2010 Raymond E. Levitt and SAPM. All rights reserved.

Experiential
innovation

Innovation types for mature markets

Operational excellence zone

Value engineering
innovation

2010 Raymond E. Levitt and SAPM. All rights reserved.

Integration
innovation

Process
innovation

Value migration
innovation

Customer Intimacy: niche markets, fractal products

2010 Raymond E. Levitt and SAPM. All rights reserved.

Example of fractal products for niche markets


The example of telephones
VoIP
phone
Fax

Video
phone

Broadband
line
Office
phone

Speaker
phone

Security
system

Bedroom
phone

Babycam

Kitchen
phone
Cell
phone

Email
device

Cordless
phone
Car
phone

WiFi
phone

PDA
Emergency
phone
2010 Raymond E. Levitt and SAPM. All rights reserved.

Game
phone

Intercom

Operational excellence: cut costs out of platform

PC

4
2010 Raymond E. Levitt and SAPM. All rights reserved.

Four innovation zones

Line extension
Innovation

Enhancement
Innovation

Marketing
Innovation

Experiential
Innovation

Platform
Innovation

Product
Innovation

Renewal innovation

Disruptive
Innovation

Application
Innovation

Value engineering
Innovation

2010 Raymond E. Levitt and SAPM. All rights reserved.

Integration
Innovation

Category
renewal
zone

Process
Innovation

Harvest
& Exit

Business model
Innovation

Innovation types for declining markets


Leveraging category renewal

Organic

Acquisition

Category renewal
Harvest
& exit

2010 Raymond E. Levitt and SAPM. All rights reserved.

A broad universe of innovation types


Complex Systems

Volume Operations

Line extension
innovation

Enhancement
innovation

Marketing
innovation

Experiential
innovation

Platform
innovation
Organic
renewal
Product
innovation

Acquisition
renewal

Renewal innovation
Harvest
& exit

Disruptive
innovation

Application
innovation

Value engineering
innovation

2010 Raymond E. Levitt and SAPM. All rights reserved.

Integration
innovation

Process
innovation

Value migration
innovation

Differentiation Evolves Toward Cost Leadership


Early handmade
automobiles
Car is custom product;
unique parts made by single
firm, put together by fitters

Early PCs/Cell Phones


Custom parts, including
software, made and sold
by single vendor

Traditional pharma
Drugs developed, tested,
marketed, sold by pharma
until patent runs out

2010 Raymond E. Levitt and SAPM. All rights reserved.

Henry Fords assembly-line


process
Car is platform: Standardized
parts, manufactured by vendors,
assembled by unskilled workers

Current PCs or Mobile Phones


PC/Handset is a platform: Many
standardized parts, including
software, are outsourced,
assembled, sold through channels

Modern bio-pharma
Drugs invented by biotechs, testing
outsourced, licensed for
manufacturing & distribution to,
or acquired by, big pharma

Cycle: Complex Systems Volume Operations

Line extension
Innovation

Enhancement
Innovation

Customer
intimacy
zone

Platform
Innovation

Product
Product
Innovation
leadership
zone

Disruptive
Innovation

Application
Innovation

Marketing
Innovation

Experiential
Innovation

Category
renewal
zone

Renewal innovation

Operational
excellence
zone

Value engineering
Innovation

2010 Raymond E. Levitt and SAPM. All rights reserved.

Integration
Innovation

Harvest
& Exit

Process
Innovation

Business model
Innovation

Strategy Lab 2

1. Pick a product or service that your business unit is

2.

currently providing or developing.


What phase in the product/category life cycle is this
product or service currently in?
Growing?
Mature/fractal?
Declining?

3. What kinds of strategic innovations are currently

4.
5.

being proposed or implemented for this product or


service?
Are these strategic innovations consistent with
those suggested by the Moore framework?
If not, what different innovation strategies would you
propose in their place?

2010 Raymond E. Levitt and SAPM. All rights reserved.

Ten Tech-Enabled Business Trends to Watch*


1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Distributed co-creation
Networks as organizations
Deeper collaboration
The Internet of Things
Experimentation with big data
Wiring for a sustainable world
Anything-as-a-service
Multi-sided business models
Innovation from the bottom of the pyramid
Using technology to improve communities and
generate societal benefits by linking citizens
11. (Bonus Trend): Selling Bits, instead of Atoms
Source: Jacques Bughin, Michael Chui, and James Manyika (2010). Clouds, big data, and smart assets: Ten tech-enabled business trends to
watch McKinsey Quarterly, August 2010. McKinsey Global Institute.
2010 Raymond E. Levitt and SAPM. All rights reserved.

Recap
What is strategy and why does an organization
need one?
Two frameworks for understanding strategy
Pick the right industry & strategy for your
organization/ project
Porter: Choose your industry based on the current and
evolving strength of the Five Forces that determine the
competitiveness of industries
Geoffrey Moore: Base your strategy for the industry on
the right Strategic Value Discipline/s at each
phase of the technology/category life cycle

The only constant is change.


Adapt or die!
2010 Raymond E. Levitt and SAPM. All rights reserved.

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