Procuring HardwareSoftware Infrastructure Required To Support The Provision of Iddleware and DRM Other Software For IPTV OTT Services VAS Delivery Over The AP Fibergrid Network

Government of Andhra Pradesh
Andhra Pradesh State FiberNet Limited (APSFL)
Tender
For
Procuring Hardware/Software Infrastructure required to support
the provision of
Middleware and DRM& other software for IPTV, OTT Services & VAS
Delivery over the AP Fibergrid Network
Tender No: APSFL/Middleware & DRM Software/63/2016 Dt: 1/09/2016
Andhra Pradesh State FiberNet Limited,

PlotNo.5,6,15&16,1stFloor, KKR Square, Kavuri Hills, Phase-I,
JubileeHills, Hyderabad500033,Telangana, India
Tel: +91 040 2339 1162 / 63 / 65; Fax: +91 040 2339 1164
Email: apsfl@ap.gov.in; Web: www.apsfl.in
Tender for Procuring Hardware/Software Infrastructure required to support the provision of Middleware and
DRM& other software for IPTV, OTT Services & VAS Delivery
Table of Contents
A.
Time schedule of various tender related Events & Dates ............................................................................. 4
B.
Eligibility Criteria ......................................................................................................................................... 5
c.
Introduction: ................................................................................................................................................. 6
D.
Scope of Work .............................................................................................................................................. 8
E.
Bid Documents, EMD and Security Deposit. ............................................................................................. 16
E.1. Tender document Fee: ............................................................................................................. 16

E.2. Earnest Money Deposit: ........................................................................................................... 16
E.3. Security Deposit:....................................................................................................................... 16
F.
Procedure for Bid Submission .................................................................................................................... 16
F.1. Tender Document: .................................................................................................................... 17

F.2. Clarifications in the Tender....................................................................................................... 17
F.3. Bidding Procedure .................................................................................................................... 17
F.4. Bid Closing Date and Time ........................................................................................................ 19
F.5. Modification and withdrawal of Bids ....................................................................................... 19
F.6. Eligibility criteria Opening......................................................................................................... 19
F.7. Tender Validity.......................................................................................................................... 19
F.8. Initial Scrutiny ........................................................................................................................... 19
G.
Brief Description of Selection Process ....................................................................................................... 19
G.1.Language of the Bid .................................................................................................................. 20

G.2.General Eligibility ...................................................................................................................... 20
G.3. Bid forms .................................................................................................................................. 21
G.4.Amendment of bidding documents .......................................................................................... 21
H. Award of Contract ........................................................................................................................................... 21
I.Termination ........................................................................................................ Error! Bookmark not defined.
J. Conflict of Interest ............................................................................................................................................ 22
K. Confidentiality................................................................................................................................................. 22
L. Arbitration and Jurisdiction ............................................................................................................................. 22
M. Corrupt, Fraudulent and Unethical Practices .................................................................................................. 22
N. Force Majeure ................................................................................................................................................. 22
O. Miscellaneous .................................................................................................................................................. 23
P. Deliverables: .................................................................................................................................................... 23
Q. Payment Terms................................................................................................................................................ 24
R.
Performance Bank Guarantee: .................................................................................................................... 24
S.
Signing of contract ..................................................................................................................................... 24
Page 2 of 39
Forms of Tender ................................................................................................................................................... 24

Annexure 1 - Bid Letter Form .............................................................................................................................. 24
Annexure 2 - Declaration of the Bidder ............................................................................................................... 26
Annexure 3 - Form of Bank Guarantee for Earnest Money Deposit .................................................................... 27
Annexure 4 - Form of Bank Guarantee for Security Deposit ............................................................................... 29
Annexure-5 Financial Capacity of the Bidder ...................................................................................................... 31
Annexure 6 - General Information of the Bidder& Pre-qualification check list .................................................. 32
Annexure 7 Technical Criteria Checklist ........................................................................................................... 33
Annexure 8 - Declaration Regarding Clean Track Record................................................................................... 34
Annexure 9 - Technical Compliance .................................................................................................................... 35
Annexure-10- Form of Bank Guarantee for Performance Bank guarantee .......................................................... 36
Annexure-11 Manufacturers Authorization Form .............................................................................................. 38
Annexure 12 Price Bid Form ............................................................................................................................ 39
Page 3 of 39
Tender Call Notice for

Procuring Hardware/Software Infrastructure required to support the provision of
Middleware and DRM& other software for IPTV, OTT Services & VAS Delivery
A. Time schedule of various tender related Events & Dates:
Publication of Tender Documents
02-09-2016
Pre-bid meeting
Last date to send in requests for clarifications on the tender
09-09-2016 @
3.00PM in APSFL
Office
10-09-2016
Bid Closing Date & Time
16-09-2016 & 3.00PM
Eligibility criteria Bid Opening
16-09-2016 & 4.00PM
Financial Bid Opening
Will be communicated
Tender document Fee
Rs.5,000/-
EMD
Rs.5,00,000/-
Security Deposit
Rs.25,00,000/-
Warranty & maintenance
3 years
Andhra Pradesh State FiberNet Limited invites bids from the prospective bidders for Procuring
Requisite Hardware/Software to provide Middleware and DRM& other software for IPTV, OTT
Services & VAS Delivery. The requisite Hardware / software shall be installed at AP Fiber Grid
Network Operations Center, Visakhapatnam and shall be integrated with Envivio IPTV Headend
available at NOC. The selected agency has to provide end-to-end Hardware/ software for smooth
delivery of IPTV/OTT/VAS services, its management, support and maintenance with a warranty
period of three years.
For any enquiries and clarifications, please contact:

ED/Commercial,
PlotNo.5,6,15&16,1stFloor,
KKRSquare, Kavuri Hills, Phase-I,
JubileeHills, Hyderabad500033,
Telangana, India.
Tel: +91 040 2339 1162 / 63 / 65
Email: edc.apsfl@ap.gov.in
Page 4 of 39
B. Eligibility Criteria
The prospective bidder must satisfy the following eligibility criteria for submission of their
bids and provide supporting documents as proof of eligibility.
*Note: Consortium is not allowed
S.No
Criterion
.
A. General Eligibility
1)
The bidder* must be a company / legal entity
registered in India, under the relevant statutes for the
last 3 years as on 31.03.2016
2)
The bidder should be ISO 9001certified
3)
The bidder must be registered with Service Tax and
Sales Tax (VAT) authorities concerned
4)
The bidder should not have been blacklisted by any
Govt. department or any PSU in India as on the last
date of bid submission
B. Financial Eligibility
5)
The bidder should have an average annual turnover
of Rs.10 Crs for the last 2 financial years as on
31.03.2016
6)
Documentary Proof to be submitted
Certificate of Registration / Incorporation
Copy of certificate
Copies of certificates with registration number
Self-declaration by the bidder duly signed by
the authorized signatory
Certificate from Statutory Auditor and

Audited Balance sheets and Profit & Loss
statements for the last 3 financial years as on
31.03.2016.
Provisional statements certified by statutory

auditor for the FY 2015-16 may be submitted
incase audited statements are not available.
The bidder should have a positive net worth as on Certificate from the statutory auditor for
31.03.2016
having positive net worth as on 31.03.2016.
C.
Technical Eligibility
1)
The technical compliance for the Hardware

requirement (Clause No. D - Is to be met.)
2)
The bidder/OEM partner shall have work orders for a

value of minimum of INR 5 crores for supply of
Hardware/Software as mentioned in Scope of workclause D.
3)
Existing service centers of OEM/authorized

distributors or dealers.
Page 5 of 39
The bidder shall submit all the technical

leaflets/technical literature/product
certifications etc. to confirm the technical
compliance.
The OEM should submit the compliance
confirmation for each parameter in their
letterhead and also Manufacturers
authorization form.
If there is any deviation, the deviation with
justification should be spelt out by the bidder
in the OEM letter head.
Copy of Purchase Orders/client certificate
should be submitted
Self-certified declaration and also address

proof of the service centers shall be
submitted.
c.
Introduction:
Andhra Pradesh State FiberNet Limited (APSFL) has been incorporated under the Companies
Act, 2013 in October 2015, to undertake the works of AP Fiber Grid, its operations & maintenance
and its business activities. It is a fully owned entity of the Government of AP under the control
of Energy, infrastructure & Investment (E, I&I) department. APSFL aims to provide the high
quality & affordable digital services to households, Government and Business.
Fiber Grid is one of the 5 Grids identified by the Government of Andhra Pradesh to accelerate
socio-economic growth of the State. Fiber Grid is primarily aimed at harnessing the power of
information resource and enabling provision of qualitative and cost-effective IT, Communication
(data, voice & video) related services to the citizens of A.P.
Vision of AP Fiber Grid is as follows:
To establish a highly scalable network infrastructure, accessible on a non-discriminatory basis,
to provide on demand, affordable and end-to-end broadband connectivity of 10 Mbps for ALL
households and 1 to 10 Gbps for ALL institutions & Multi-Dwelling Units by 2018, to enable
realization of the Vision of Digital Andhra Pradesh, in partnership with the Government of India
and the private sector
In line with the vision, a dual phased approach has been undertaken to deliver the project mandate
in AP.
Phase I Aerial Fiber Grid Network will create an aerial fiber network up-to Mandal Level by
leveraging assets of Electricity companies.
Phase II - Underground Fiber Network is envisioned to create an underground fiber network
covering the entire State upto Gram Panchayats level.
The diagram below depicts the proposed architecture for aerial and underground fiber networks:
Phase-I of the Project (Aerial fiber grid project), which is presently under implementation is
creating an overhead fiber network across AP State. The fiber is being laid overhead using the
network of electricity poles across the State. Approximate length of fiber to be laid as part of this
project is 22,400 Kms.
Phase-I project components include laying aerial optical fiber across the State upto Mandal level,
so that the State, District, Zonal and Mandals are connected with each other using ring topology
as much as possible. In addition, the last mile connectivity is to be made available through a
network of Local Cable Operators that have the capability to provide bandwidth.
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Points of Presence (PoPs) are to be created at the State, District and Mandal level. The objectives
of the PoPs are to enable the customers / ecosystem partners like Local Cable Operators etc. to
have easy access to the network. A total of approx. 2449 PoPs are created across the state.
Phase 1 AP Aerial Fiber project implementation works are under active progress and
commercial services are scheduled to commence shortly.
The specifications and open standards for Customer Premises Equipment (CPE) under this
network, which can deliver all the three services i.e. Triple play Cable TV, high-speed
broadband and Telecom, have already been released.
Online enrolment of MSOs/LCOs for business association with APSFL have been opened on 14th
March 2016 and received enthusiastic response from MSOs/LCOs so far.
The APSFL has obtained the required licenses to carry on its business activities Internet Service
Provider (ISP-B), National Long Distance and Unified Service Access License from the Dept. of
Telecom, Govt. of India on 8th March 2016.
In the context of this project, APSFL wants to procure Hardware/Software Infrastructure required to
support the provision of Middleware and DRM& other software for IPTV, OTT Services & VAS Delivery.
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D. Scope of Work:
APSFL is deploying Fiber to the home across Andhra Pradesh to deliver Triple play services
including IPTV, Broadband Internet and Fixed Telephony services. As part of this project it has
chosen Middleware and DRM & other software for IPTV, OTT Services & VAS Delivery to
deliver secured Television services (Live Channels, Value Added Services including Video on
Demand, Catchup TV, Government and Education related application) in the existing APSFLs
IP network. The DRM (Digital Rights Management) solutions will secure the channels and ensure
delivery to subscribed users connected to IP Set top boxes.
APSFL intends to deliver these Television services across one million households (connected
with IP Set top boxes) of Andhra Pradesh in the first phase. In this regards APSFL needs
Hardware infrastructure for installation of Middleware & DRM & other software as detailed
below
1. Server computing requirement for Corpus middleware application, DRM, Maria
Database in cluster
Item
Processors
Storage
Memory
Network
Feature description
16 Blades and each blade shall have a minimum of two (2) Intel E5 CPUs , 3 Ghz or
more, 10 Cores or more, 20 MB cache each and should supports all Intel CPUs ,
including the highest performance Intel E5 20 Core or more, 3 Ghz or more CPUs
The server should support SAS, SATA and SSD hard disk drives. Server should be
configured with 2 Nos of 600 GB , 12 Gbps 10K RPM SAS HDDs in Raid 0,1
Must supports booting hypervisors
The Blade should have support for Boot from SAN
Should have at least 24 DIMM slots per blade and up to 1.5 TB of DDR4 memory
(With the use of 64 GB DIMMs or more) with all CPU configurations including the
highest performance CPUs the Intel E5, 20 core or more 2.2 Ghz CPUs. The Blade
Server should be configured with 64 GB of DDR4 Memory from day one
The Blade server should support both Ethernet and FC connectivity
FC Connectivity should be 8 Gbps or more
It should have 20 GB or more connectivity per server with a minimum of 2 ports ,
which is expandable to 40 GB or more connectivity per server
It should have two adapters per server to support above for card level redundancy
Should include support for virtualized adapter with up to 40 Gb connectivity and
which can be partitioned into more than 32 NICs or HBAs , in virtualized
environment
In a virtualized environment , the virtualized adapter should support by passing the
hypervisor
Should be able to support VM Direct Path I/O with Vmotion on VMware vSphere
Adapter and QoS policies can be set and defined for each of the vNICs or vHBAs
created in the virtualized adapter
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Management
It should support remote KVM capability from an external keyboard, video monitor
and mouse to all blades installed in the chassis through the management controllers
Others
Remote KVM should support up to 4 active sessions

The Blade should be hot pluggable
The chassis density should be better than those offered by the typical 1 U rack server
Environmental
Power &
Cooling
Warranty
Operating
System
Database
Software
Monitoring
Software
Remote
System
Monitoring
I/O
Operating Temperature support from 50 to 95F (10 to 35C) and Nonoperating

Temperature from -40 to 149F (-40 to 65C)
Operating Humidity from 5% to 93% noncondensing and Nonoperating Humidity
from 5% to 93% noncondensing
Operating Altitude from 0 to 10,000 ft (0 to 3000m) and Nonoperating Altitude upto
40,000 ft (12,000m)
N+1 redundant fans
N+N Power Supply Redundancy Support in Chassis
3 years 24x7 Onsite Support and support has to be provided
directly by OEM during the warranty period
Server should be offered with Redhat Enterprise Linux 7.x operating System with all
required licenses
Server should be offered with Maria DB enterprise cluster license and support for 3
years.
System should be provided with a monitoring software to
enable CPU, Memory, IO, Interrupts, IPC queues, processes all
OS features.
Proposed system should be provided with Remote Support
process that deliver 24x7monitoring, pre-failure alerts,
automatic call logging, and automatic parts dispatch.
50 GB/ps
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2. Storage requirements for Middleware, DRM, Database and 5000 Hours Video On
Demand:
a. 20 TB SSD.
Sl No
Feature
Description
Proposed storage system should be configured with
minimum 20 TB Usable space using SSD Drives in RAID
1
Storage Capacity
DDP with minimum 2 hotspare. The proposed storage
system should be scalable to at least 40 TB.
Dual I/O controller, with minimum of four 16Gbps FC
SFP per controller & two 12Gbps SAS ports per
2
Controller
controller. GUI/CLI management S/W for controller under
Linux/Windows
64GB usable cache across dual controller. Cache should
be mirrored between the controllers. Must support either
Cache battery backup for a minimum of 72 hours during
3
Cache
power failure to prevent possible data loss or cache de
staging to disk/Flash. The storage should have the facility
to use SSD drives/Flash as extended cache upto 5TB, if
required.
4
Hard disk specs
SSD 10Krpm
RAID DDP or equivalent with appropriate number of hot
5
RAID Level
Spares should be configured
6
RAID level support
0, 1, 5, 10, 6 and DDP
The proposed storage shall support Encryption & Anti7
Disk Support
virus
Proposed storage should be capable of handling 12GB/Sec
8
Performance
throughput and scalable upto 48GB/Sec
The Proposed Storage systems with No single point of
9
Architecture
failure in entire storage solution
Firmware should be upgradeable for functionality
Controller software and
10
improvement and enhancements. Must support nonNon-Disruptive Upgrade
disruptive upgrade.
The storage system must have auto-negotiating 16/8Gbps
11
Protocol Support
FC
It must support heterogeneous client operating systems,
which include all popular flavors of Windows, Linux and
12
OS Support
hypervisors like VMWare, Hyper-V (Windows Server
2008 & 2012 , Linux, Vmware, Hyper-V etc.
Storage Array should be configured with thin
13
SAN Features
provisioning, snapshot, cloning, Sync and Async
replication features.
Should support Dynamic RAID level migration & segment
14
size migration
Page 10 of 39
15
16
17
18
Management
19
Warranty
Should support minimum 64 host

Should support minimum 512 luns.
Should support VAAI, VASA API for vmware to integrate
within virtual environment.
Management Comprehensive storage resource
management software(GUI,
Web GUI ) for fully configuring, managing and
administering block storage and associated functionalities
including deployment, provisioning, protection and
performance monitoring.
The proposed storage should be provided with 3 years
comprehensive warranty with 4 hours of failed parts onsite
replacement.
b. 120 TB SAS
Sl No
Feature
Storage Capacity
Controller
Cache
Disk Speed
RAID Level
RAID level support
Disk Support
Performance
Architecture
Description
Proposed storage system should be configured with
minimum 120 TB Usable space with minimum 2
hotspare. The proposed storage system should be
scalable to 500 TB.
Dual I/O controller, with minimum of four 16Gbps FC
SFP per controller & two 12Gbps SAS ports per
controller. GUI/CLI management S/W for controller
under Linux/Windows
32GB usable cache across dual controller. Cache
should be mirrored between the controllers. Must
support either Cache battery backup for a minimum of
72 hours during power failure to prevent possible data
loss or cache de staging to disk/Flash. The storage
should have the facility to use DRAM/SSD
drives/Flash minimum of 128GB and as extended
cache upto 5TB, if required.
Minimum 7.2 Krpm
RAID DDP or equivalent with appropriate number of
hot Spares should be configured
0, 1, 5, 10, 6
The proposed storage shall support Encrypting of the
Drives
Proposed storage should be capable of handling
12GB/Sec throughput and scalable upto 48GB/Sec
The Proposed Storage systems with No single point of
failure in entire storage solution
Page 11 of 39
10
Controller software and NonDisruptive Upgrade
11
Protocol Support
12
OS Support
13
SAN Features
14
15
16
17
18
19
Management
Warranty
Firmware should be upgradeable for functionality

improvement and enhancements. Must support nondisruptive upgrade.
The storage system must have auto-negotiating
16/8Gbps FC
It must support heterogeneous client operating
systems, which include all popular flavors of
Windows, Linux and hypervisors like VMWare,
Hyper-V Windows Server 2008 & 2012 , Linux,
Vmware, Hyper-V etc.
Storage Array should be configured with thin & thick
provisioning, snapshot, cloning, Sync and Async
replication features.
Should support Dynamic RAID level migration &
segment size migration
Should support minimum 64 host
Should support minimum 512 luns.
Should support VAAI, VASA API for vmware to
integrate within virtual environment.
Management Comprehensive storage resource
management software(GUI,
Web GUI ) for fully configuring, managing and
administering block storage and associated
functionalities including deployment, provisioning,
protection and performance monitoring.
The proposed storage should be provided with 3 years
comprehensive warranty with 4 hours of failed parts
onsite replacement.
3. Hardware Load balancer:

Index
1
1.1
1.2
1.3
1.4
1.5
2
Feature
Hardware
The proposed solution should be purpose build ASIC based hardware appliance
The hardware should have minimum of 6 numbers of 10/100/100 interfaces.
The hardware should have minimum 2 number of 10G interfaces
The solution should have atleast 16GB of memory (RAM) to support multiple load
balancing functions and scalable up to 32GB RAM
hardware should have dual power supply with 80+ Gold certification
Architecture
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2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10`
3
3.1
3.2
3.3
3.4
4
4.1
4.2
4.3
4.4
Solution should be virtualization ready with OEM's own hypervisor with minimum 2
virtual instances from day 1 and scalable to 15 virtual ADC instances
Virtualization: Ability to divide single box in to multiple virtualized load balancers &
operate as independently so single device can be used to load balance application
servers located across multiple DMZ / LAN without compromising network security.
Solution should provide Complete fault isolation between virtual load balancer
instances failure of one of the instances does NOT affect other instances. Even restart
and shutdown of one virtual load balancer should not effect to neighbor instance.
System should supports multiple software images for virtual load balancer each can
run different software version.
Physical resources like memory, CPU must not be shared between virtual load balancer
instance, resulting in predictable performance of each virtual load balancer instance
On Demand addition & removal of compute & networking resources, virtual load
balancer & advanced services from virtual load balancer instances with no effect on
other instances
Proposed Solution should be capable to provide Link Load balancing if required in
future on the same appliance
Proposed solution should be capable to provide Global Server Load Balancing if
required in future on the same appliance
Proposed solution should have the support for ICSA Lab Certified WAF if required in
future on same device
Fault Isolation between virtual ADC instances should be tested by 3rd party
organization
Performance
System should support 5 Gbps L7 throughput and should be scalable to 15 Gbps L7
throughput
System should support minimum 550K Layer 4 Connection Per second
System Should support minimum 800K Layer 7 Request Per second
System should support minimum of 500 SSL CPS with 2K bit key
Load balancing features
System supports performing load balancing for Layers 4 through 7 of the Open Systems
Interface (OSI) reference model with support to the IP, TCP and UDP protocols.
System Should support DNSSEC.
System provides predefined Layer 7, application level health checks (HTTP, HTTPS,
LDAP, SMTP, and so on) and customized Layer 7 health checks for any binary and text
based protocols
System supports advanced health checks with the ability to decide on the server status
based on parsing the data received by the health check
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4.5
4.6
4.7
4.8
4.9
4.10
4.11
5
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
6
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
6.9
7
System supports performing load balancing for Layers 4 through 7 based on

source/destination IP
System supports performing load balancing for Layers 4 through 7 based on application
content
System should support load balancing metric such as least connection, round robin,
weighted, HASH, response time
System should support user configurable stickiness timeout values
System should support content switching functionality that is able to route requests to
different server groups based on Layer 7 content
System should support content switching functionality that is able to route requests to
different server groups based on a user-defined group of destination server ports.
System should support returning an error page in case the resources/application servers
are not available. The error page and message must be customizable, including
graphical objects.
Persistency
System should support session persistency based on Layer 3 and 4
System should support session persistency based on Source IP
System should support session persistency based on Cookie. Capable of utilizing
different methods for cookie persistence: passive, insert, rewrite.
System should support session persistency based on SSL session ID
System should support session persistency based on IP Hashing
System should support session persistency based on any HTTP header value
System should support session persistency based on XML tag
System should be able to make persistency decisions based on static or dynamic cookies
Modification
System Should support cookie injection in relation to session persistence
System should support header data injection/modification/ deletion in HTTP/S in both
request and response
System should support the ability to inject the Client Source IP address into the Layer 7
header
System should support modification of URLs in the HTTP body valid in request and
response
System should support bi-directional automatic URL modification in HTTP body
System should support HTTP content modification to obscure server identity and
structure with no scripting required.
System should support HTTP content modification to allow easy content management
with no scripting required
Systems should support HTTP content changes with no scripting required
System should support scripting capabilities for HTTP and non-HTTP traffic
Application Acceleration
Page 14 of 39
7.2
System should support SSL offload - the ability to manage client side SSL traffic by
terminating incoming SSL connections and sending the request to the server in clear
text
System should support backend SSL encryption terminate the SSL clients on the
front-end, and open a set of SSL sessions to the back-end
7.3
System should support passing client IP addresses through Secure Socket Layers (SSL)
7.4
System should support SSL certificates import/export in the PEM and PKCS#12 format
System should support the ability to handle all SSL client authentication tasks (request
or require client certificates) normally handled by the target server.
System should support passing the client certificate information to the destination Web
server
System should support hardware based SSL acceleration
System should support client certificate authentication along with OCSP validation
System will be able to define the allowed signing algorithms for OCSP responses
without the need for scripting solutions
System should support SHA1 and SHA2 (Secured Hashing Algorithm)
System should support managing Server certificates at the Virtual Service level
System should support TLS1.2
System should support secure renegotiation (RFC 5746)
System should support Certificate Validation Policies (validation of certificate
parameters values)
System should support TCP Multiplexing
System should support clients using HTTP pipelining
System should support HTTP connection pooling
System should support HTTP compression
Selective compression to avoid know compression problems in commonly used
browsers
System should support Web caching in compliance with RFC 2616 of HTTP 1.1 or with
ability to override RFC behavior.
System should support Browser Cache optimization techniques such as rewriting
attributes
caching solution should optimize client browser caching time by changing objects
headers
System should allow automatic invalidation of cache content by user interaction with
web application
System should support TCP optimization
System Should support Http 2.0 Gateway to accelerate web applications over
internet/WAN
DoS protection integrated in Server load balancer from Day 1
Should be able to configure security ACL on the system
7.1
7.5
7.6
7.7
7.8
7.9
7.10
7.11
7.12
7.13
7.14
7.15
7.16
7.17
7.18
7.19
7.20
7.21
7.22
7.23
7.24
7.25
b
b.1
Page 15 of 39
b.2
b.3
b.4
b.5
b.6
b.7
8
8.1
System should provide protection against Scans such as NullScan, XMASscan, Finscan,
SYNFIN Scan
System should provide protection against attacks such as LAN Attack, Fragmentation
flag incorrect, Smurf, SNMPNull, ICMP data
System should provide prevention from ARPspoof, ARP non unicast, incorrect ARP
length
Should be able to support protocol based rated limiting for TCP, UDP, ICMP
Should provide protection against UDP blast attack
System Should provide TCP or UDP pattern matching to block the attack
Warranty
3 years comprehensive warranty with 4 hours of failed parts onsite replacement.
E. Bid Documents, EMD and Security Deposit.

E.1. Tender document Fee:
Tender document Fee for an amount of Rs.5,000/- shall be submitted in the form of Demand
Draft drawn in favor of Andhra Pradesh State FiberNet Ltd, Hyderabad. The physical
Demand Draft shall be submitted at office of APSFL, Hyderabad before the bid submission
date and time. The tender document fee is non-refundable.
a)
b)
c)
d)
E.2. Earnest Money Deposit:

EMD for an amount of Rs.5,00,000/- Shall be submitted in the form of Demand Draft / Bank
Guarantee drawn in favor of Andhra Pradesh State FiberNet Ltd, Hyderabad, and should be
valid for a minimum period of 90 days from the date of bid submission.
EMD of the unsuccessful bidders shall be refunded upon completion of the bidding process.
EMD of the successful bidder shall be refunded upon entering the agreement.
EMD shall be forfeited in case the bids are withdrawn within the bidding process period (90
days from last date of bid submission).
E.3. Security Deposit:
The Successful Bidder will be required to furnish a Security Deposit in the form of a Bank
Guarantee for an amount of Rs.25,00,000/- for a period of 12 weeks within 1 (one) week of the
issue of LoI and before entering into agreement or within such further time as APSFL may agree
to in its sole discretion.
The SD shall be refunded only after completion of installation and commissioning of the
Hardware/Software required.
The SD shall be forfeited in case the bidder fails to deliver the requirement as per the deliverables.
F.
Procedure for Bid Submission
Page 16 of 39
The Bids should be submitted strictly as specified in the Tender document. The Bids should be
reach at APSFL, on or before the due date and time.
If the Bidder prefers to submit the Bid by post, the Bidder should ensure that the Bid reaches to the
APSFL on or before the due date and time. APSFL will not be liable or responsible for any postal
delay or any other delay whatsoever.
If any Bid is received after Due Date and Time or unsealed or disorderly submitted or received by
Facsimiles (FAX), the Bid will be treated as non-responsive.
F.1. Tender Document:
The bidder is requested to download the tender document from APSFL website and read all the
terms and conditions mentioned in the tender Document and seek clarification if any from the
Tender Inviting Authority.
The bidder has to keep track of any changes by viewing the Addendum/Corrigenda issued by
the Tender Inviting Authority from time-to-time in the APSFLs website. The Department
calling for tenders shall not be responsible for any claims/issues arising out of this.
F.2. Clarifications in the Tender
A prospective Bidder requiring any clarification in the Tender may notify APSFL by letter or by
Fax or by E-mail to edc.apsfl@ap.gov.in.
The bidder shall submit any queries related to the Bid document in the following format. The
queries should necessarily be in the below given format:
S. No.
Section in Tender
Document
Page Reference in the

tender Document
Clause No. &

clause as per RFP
Clarification
Sought
1.
The responses to the clarifications will be notified in the websites by means of Corrigendum to
the Tender Document.
F.3. Bidding Procedure

Bidders should examine all Instructions, Terms and Conditions and Technical specifications given
in the Tender document. Failure to furnish information required by the Bid or submission of a Bid
not substantially responsive in every respect will be at the Bidders risk and may result in rejection
of Bids. Bidders should strictly submit the Bid as specified in the Tender, failing which the bids
will be non-responsive and will be rejected.
Eligibility Criteria (Eligibility Criteria Cover)
Page 17 of 39
The Eligibility criteria format as given in the Tender shall be filled, signed and stamped on all
pages. Errors if any shall be attested by the Bidders. The Eligibility criteria shall not contain any
indications of the Price otherwise the Bid will be summarily rejected.
The Eligibility criteria sheets shall be typed, signed and stamped in all pages by the authorized
signatory of the Bidder. Any alternations, deletions or overwriting shall be attested with full
signature of the authorized signatory.
The Eligibility criteria bid with supporting documents and the tender fee &EMD cover should then
be put in a separate cover and sealed appropriately. The Technical Bid cover should be superscribed
as Eligibility criteria for Tender No.<--------------------------------->Tender for Procuring
Hardware/Software Infrastructure required to support the provision of Middleware and
DRM& other software for IPTV,OTT Services & VAS Delivery The FROM Address and
TO Address should be clearly written in the cover otherwise the Bid is liable for rejection.
The bidders should submit the details of make and model of the items offered against the tender
requirement.
Price Bid Form (Price Bid Cover)
All the Price items as asked in the Tender should be filled in the Price Bid Format as given in the
Tender.
The price quoted by the Bidder shall include cost and expenses on all counts viz. cost of
equipment, materials, tools/ techniques/ methodologies, manpower, supervision, administration,
overheads, travel, lodging, boarding, in-station & outstation expenses, inclusive of all applicable
Government and local body taxes and any other cost involved in the supply and commissioning.
The Price Bid Form should not contain any conditional offers or variation clauses, otherwise the
Bids will be summarily rejected.
The Prices quoted shall be only in INDIAN RUPEES (INR) only. The tender is liable for
rejection if Price Bid contains conditional offers.
The Price Bid shall be typed and shall be signed by the authorized signatory in all pages. Any
alterations, deletions or overwriting shall be attested with full signature of the authorized
signatory.
The cost quoted by the Bidder shall be kept firm for a period specified in the Tender from the
date of opening of the tender. The Bidder should keep the Price firm during the period of
Contract including during the period of extension of time if any. Escalation of cost will not be
permitted during the said periods or during any period while providing services whether extended
or not. The Bidders should particularly take note of this factor before submitting the Bids.
The Price Bid shall be placed in a separate cover (Price Bid) and sealed appropriately. The Price
Bid cover shall be superscribed as Price Bid for Tender No.<------------------------------------------------> Tender for Procuring Hardware/Software Infrastructure required to support the
provision of Middleware and DRM& other software for IPTV,OTT Services & VAS
Delivery. The FROM address and TO address shall be written without fail otherwise the Price
Bid is liable for rejection.
Outer Cover
The Eligibility criteria cover including tender fee &EMD (Technical Bid cover) and Price Bid
(Price bid cover) shall then be put in a single outer cover and sealed appropriately by use of sealant.
The outer cover shall be superscribed as Tender No.<-------------------------------------------->
Tender for Procuring Hardware/Software Infrastructure required to support the provision
of Middleware and DRM& other software for IPTV,OTT Services & VAS Delivery. The
Page 18 of 39
FROM address and TO address shall be written without fail otherwise the Bid is liable for
rejection.
F.4. Bid Closing Date and Time
The Bids should be submitted not later than the date and time specified in the Tender Schedule or
Corrigendum if published.
F.5. Modification and withdrawal of Bids
The Bids once submitted cannot be modified or amended or withdrawn. No documents would be
supplemented after submission of Bids
F.6. Eligibility criteria Opening
The Eligibility criteria will be opened on the date and time as specified in the Tender schedule in
the presence of those Bidders, who choose to be present against production of an authorization
letter from the Bidding authority.
F.7. Tender Validity
The offer submitted by the Bidders should be valid for a minimum period of 180 days from the
date of opening of the Tender. The Rate Contract will be valid for 1 year from the date of signing
of the contract or agreement/date of release of the first Purchase order. However APSFL reserves
the right to extend or short close the Tender validity period if situation warrants to benefit the
Government.
F.8. Initial Scrutiny
Initial Bid scrutiny will be conducted and incomplete details as given below will be treated as
non-responsive.
If Tenders are;
1. Not submitted in two parts as specified in the Tender
2. Received without the Letter of Authorization.
3. Received without tender fee and EMD amount
4. Are found with suppression of details
5. With incomplete information, subjective, conditional offers and partial offers
6. Submitted without support documents as per the Prequalification Criteria and Evaluation
Criteria
7. Non-compliance of any of the clauses stipulated in the Tender
8. Lesser validity period
All responsive Bids will be considered for further evaluation. The decision of APSFL will be
final in this regard.
G. Brief Description of Selection Process

The APSFL has adopted a two-stage selection process. The selection is to be done through an
open competitive bidding process in accordance with the procedure set out herein.
Page 19 of 39
S.No
No.
Description
Details
Stage-I: Eligibility criteria
Bids which meet all the Eligibility criteria will be

considered for financial evaluation
Stage-II: Financial
Price bids of the bidders shortlisted in the Eligibility
criteria stage shall be opened and the bidder quoting
the lowest Grand Total (i.e. L1) in price bids shall be
declared as the successful bidder.
Any bid failing to meet any one of the eligibility criteria is liable to be summarily rejected and
will not be considered for further evaluation.
APSFL may ask Bidder(s) for additional information to verify claims made in Bid documentation
from already submitted Proposals at any point of time before announcement of final results.
The Successful Bidder shall deliver the requisite Hardware/Software within six weeks from the
date of entering into contract, or such other date as may be mutually agreed. If the Successful
Bidder fails to commence the assignment, the LOI may be, cancelled /terminated.
Negotiations
Negotiations will be conducted with the Successful Bidder for improvement in the Scope of
Work, Specification, further reduction in price and advancement of delivery schedule.
No dispute can be raised by any Bidder whose Bid has been rejected and no claims will be
entertained or paid on this account.
APSFL reserves the right to
1. Negotiate with the Bidder whose offer is the lowest evaluated price for further reduction of
prices.
2. Insist on quality / specification of materials to be supplied.
3. Modify, reduce or increase the quantity requirements to an extent of the tendered quantity
4. Change the list of areas of work from time to time based upon the requirement of the
purchase.
5. If delivery performance of the Bidder is not as per the Schedule, then APSFL reserves the
right to take action against them.
6. APSFL reserves its right to withhold any amount for the deficiency in the service aspect of
the ordered items supplied.
G.1.Language of the Bid
All documents relating to the bid shall be in English Language only.
G.2.General Eligibility
1. This invitation for bids is open to all firms within India, who are eligible to do business in
India under relevant Indian laws as is in force at the time of bidding subject to meeting the
pre-qualification criterion.
Page 20 of 39
2.
3.
Bidder debarred/blacklisted by any Central or State Govt. / PSUs or any such organizations
as on last date of bid submission date for non-satisfactory past performance, corrupt,
fraudulent or any other unethical business practices shall not be eligible.
Breach of general or specific instructions for bidding, general and special conditions of
contract with APSFL or any of its user organizations may make a firm ineligible to
participate in bidding process.
G.3. Bid forms

a. Wherever a specific form is prescribed in the bid document, the bidder shall use the form
to provide relevant information.
b. For all other cases the bidder shall design a form to hold the required information.
G.4.Amendment of bidding documents
1. APSFL may modify the bidding documents by amendment any time prior to the deadline
for submission of bids, for any reason, whether at its own initiative or in response to a
clarification requested by a prospective bidder.
2. All amendments will be uploaded in the APSFL website and such modification will be
binding on all bidders.
H. Award of Contract
APSFL will notify the successful bidder in writing that its application has been accepted, and the
selection is valid for the specified period as mentioned.
After selection, a Letter of Intent (the LOI) shall be issued, in duplicate, and the Successful
Bidder shall, within 7 (seven) days of the receipt of the LOI, sign and return the duplicate copy
of the LOI in acknowledgement thereof. In the event the duplicate copy of the LOI duly signed
by the Successful Bidder is not received by the stipulated date, the APSFL may, unless it consents
to extension of time for submission thereof, the next highest ranking bidder may be considered.
I. Termination
APSFL may terminate the Contract in case of the occurrence of any of the events specified below:
i.
If the Successful Bidder becomes insolvent or goes into compulsory liquidation;
ii.
If the Successful Bidder, in the judgment of APSFL, has engaged in corrupt or fraudulent practices
in competing for or in executing this Contract;
iii.
If the Successful Bidder submits to APSFL a false statement which has a material effect on the
rights, obligations or interests of APSFL;
iv.
If the Successful Bidder places itself in position of conflict of interest or fails to disclose promptly
any conflict of interest to APSFL.
v.
If the Successful Bidder fails to provide the quality services as envisaged under this Contract.
Reasons for the same would be recorded in writing.
In such an occurrence APSFL shall give a written advance notice before terminating the Contract of
the Successful Bidder.
Page 21 of 39
J. Conflict of Interest
The APSFL requires that Bidder provide professional, objective, and impartial advice and at all
times hold the APSFLs interests paramount, strictly avoid conflicts with other Projects or their
own corporate interests and act without any consideration for future work. Without limitation on
the generality of the foregoing, Agencies, and any of their affiliates, shall be considered to have a
conflict of interest and shall not be recruited.
K. Confidentiality
The selected Bidder and its personnel shall not, either during the term or after expiration of this
proposal, disclose any proprietary or confidential information relating to the services, contract
or business or operations of the APSFL, without the prior written consent of the APSFL.
L. Arbitration and Jurisdiction

In the event of any dispute relating to the import or meaning of any terms and conditions which
could not be solved amicably by the parties, the parties may refer the matter to the Arbitrator to be
appointed by APSFL on the request of either of the parties for arbitration in consonance with the
provisions of the Arbitration and Conciliation Act, 1996, on the designated reference in dispute.
All legal proceedings shall lie to the jurisdiction of courts situated in Vijayawada.
M. Corrupt, Fraudulent and Unethical Practices

Corrupt practice means the offering, giving, receiving or soliciting of anything of value to
influence the action of a public official in the process of contract execution and
Fraudulent practice means a misrepresentation of facts in order to influence a procurement
process or the execution of a contract to detriment of the purchaser, and includes collusive practice
among bidding firms (prior to or after proposal submission) designed to establish proposal at
artificial non-competitive levels and to deprive the Purchaser of the benefits of free and open
competition:
Unethical practice means any activity on the part of Consultancy firms which tries to circumvent
tender process in any way. Unsolicited offering of discounts, upward revision of quality of goods
etc. after opening of first proposal will be treated as unethical practice.
APSFL may reject a proposal at any stage and also may debar the bidding firm(s) for future
proposals in APSFL, if it determines that the bidding firm(s) has engaged in corrupt, fraudulent or
unethical practices in competing for, or in executing a contract.
N. Force Majeure
Notwithstanding the conditions of the Bid, the Bidder shall not be liable for forfeiture of its
performance guarantee, liquidated damages or termination for default, if and to the extent that, its
delay in performance or other failure to perform its obligations under the contract is the result of
an event of Force Majeure.
For purposes of this Clause, "Force Majeure" means an event beyond the control of the Bidder and
not involving the Bidder's fault or negligence and not foreseeable. Such events may include, but
Page 22 of 39
are not restricted to, wars or revolutions, fires, floods, earthquakes, epidemics, quarantine
restrictions and freight embargoes.
If a Force Majeure situation arises, the qualified Bidder shall promptly notify the APSFL in writing
of such conditions and the cause thereof. Unless otherwise directed by the APSFL in writing, the
Bidder shall continue to perform its obligations under the contract as far as reasonably practical
and shall seek all reasonable alternative means for performance not prevented by the Force Majeure
event. The APSFL may terminate this contract, by giving a written notice of minimum 30 days to
the Bidder, if as a result of Force Majeure the Bidder being unable to perform a material portion of
the services for a period of more than 60 days.
O. Miscellaneous
The Bidding Process shall be governed by, and construed in accordance with, the laws of India
and the courts in the State in which the APSFL has its headquarters shall have exclusive
jurisdiction over all disputes arising under, pursuant to and/ or in connection with the Bidding
Process.
The APSFL, in its sole discretion and without incurring any obligation or liability, reserves the
right, at any time, to;
i.
Suspend and/ or cancel the Bidding Process and/ or amend and/ or supplement the Bidding
Process or modify the dates or other terms and conditions relating thereto;
ii.
Consult with any Bidder in order to receive clarification or further information;
iii.
Pre-qualify or not to pre-qualify any Bidder and/ or to consult with any Bidder in order to
receive clarification or further information;
iv.
Retain any information and/ or evidence submitted to the APSFL by, on behalf of, and/ or
in relation to any Bidder; and/ or
v.
Independently verify, disqualify, reject and/ or accept any and all submissions or other
information and/ or evidence submitted by or on behalf of any Bidder.
vi.
It shall be deemed that by submitting the Application, the Bidder agrees and releases the
APSFL, its employees, agents and advisers, irrevocably, unconditionally, fully and finally
from any and all liability for claims, losses, damages, costs, expenses or liabilities in any
way related to or arising from the exercise of any rights and/ or performance of any
obligations hereunder and the Bidding Documents, pursuant hereto, and/ or in connection
with the Bidding Process, to the fullest extent permitted by applicable law, and waives any
and all rights and/ or claims it may have in this respect, whether actual or contingent,
whether present or in future.
P. Deliverables:
As the requirement is urgent the bidder shall give an undertaking to provide temporary solution
within 2-3 weeks and migrate it to the permanent platform within 6 weeks from the date of
entering into the agreement.
As this is the mission critical requirement, the migration from temporary to permanent solution
shall be seamless and with a minimal downtime not more than 4 to 6 hours.
Page 23 of 39
Q. Payment Terms
1.
90% of the total value will be given after successful installation & commissioning as per
the timelines.
2. 10% of the total value will be given after completion of the warranty period.
3. 100% of the payment will be given if the Bidder submits the Performance Bank Guarantee
to the APSFL for the period of 37 months.
R. Performance Bank Guarantee:
The bidder shall submit performance Bank Guarantee equals to 10% of the contract value to
the APSFL valid for the period of 37 months.
The PBG will be refunded after the completion of warranty period i.e. 3 years.
S. Signing of contract
a) APSFL notifies the successful bidder that its bid has been accepted and will send the bidder
the Contract Form provided in the bidding documents, incorporating all agreements
between the parties.
b) On receipt of the Contract Form, the successful bidder shall sign and date the contract and
return it to the APSFL.
c) The successful bidder has to sign an agreement within a period of 7 days from the date of
receipt of communication of acceptance of his tender.
d) If the selected bidder backs out at the time of agreement, penalty of forfeiture of EMD will
be imposed and business of the agency with all the Departments in A.P. will be suspended
for one year.
Forms of Tender
Annexure 1 - Bid Letter Form
(On Firms letter head)
(Date and Reference)

To,
Managing Director
Plot No.5, 6, 15&16, 1st Floor,
KKR Square (Opp: Hotel Jubilee Ridge),
Jubilee Hills, Hyderabad 500 033, India
Page 24 of 39
Sub: Selection of Branding and Communication Agency for Promoting Services of APSFL
Dear Sir,
With reference to your RFP Document dated .., I/We, having examined all relevant
documents and understood their contents, hereby submit our Proposal for Selection of Branding
and Communication Agency for Promoting Services of APSFL. The Proposal is unconditional
and unqualified.
1. All information provided in the Proposal and in the Appendices is true and correct and all
documents accompanying such Proposal are true copies of their respective originals.
2. This statement is made for the express purpose of appointment as the Agency for the aforesaid
Selection
3. I/We shall make available to the APSFL any additional information it may deem necessary or
require for supplementing or authenticating the Proposal.
4. I/We acknowledge the right of the APSFL to reject our Proposal without assigning any reason
or otherwise and hereby waive our right to challenge the same on any account whatsoever.
5. I/We to the best of our knowledge certify that in the last three years, we or any of our
Associates have neither failed to perform on any contract, as evidenced by imposition of a
penalty by an arbitral or judicial APSFL or a judicial pronouncement or arbitration award against
the Bidder, nor been expelled from any project or contract by any public APSFL nor have had
any contract terminated by any public APSFL for breach on our part.
6. I/We understand that you may cancel the Selection Process at any time and that you are neither
bound to accept any Proposal that you may receive nor to select the Agency, without incurring
any liability to the Bidders
7. I/We to the best of our knowledge certify that in regard to matters other than security and
integrity of the country, we or any of our Associates have not been convicted by a Court of Law
or indicted or adverse orders passed by a regulatory APSFL which would cast a doubt on our
ability to undertake the work for the Project or which relates to a grave offence that outrages the
moral sense of the community.
8. I/We to the best of our knowledge further certify that in regard to matters relating to security
and integrity of the country, we have not been charge-sheeted by any agency of the Government
or convicted by a Court of Law for any offence committed by us or by any of our Associates.
9. I/We agree and understand that the Proposal is subject to the provisions of the RFP document.
In no case, shall I/We have any claim or right of whatsoever nature if our Proposal is not opened
or rejected.
10. I/We agree to keep this offer valid for 180 days from the Proposal Due Date specified in the
RFP.
11. I/We agree and undertake to abide by all the terms and conditions of the RFP Document. In
witness thereof, I/We submit this Proposal under and in accordance with the terms of the RFP
Document.
Yours faithfully,
(Signature, name and designation of the authorized signatory)
(Name and seal of the firm)
Page 25 of 39
Annexure 2 - Declaration of the Bidder

(to be submitted by the bidder along with the bid)
(On Firms letter head)
1) I/WE have not been black listed in any Central / State Government department or any PSU
due to any reasons, as on the date of bid submission.
2) I/WE agree to disqualify me/us for any wrong declaration in respect of any item and to
summarily reject my/our tender.
3) I/WE certify that I/We are clearly aware of the scope of the work and the Specifications
thereof and taken into consideration all requisite technical / financial aspects related to this
project work before quoting our price.
4) I/WE am/are prepared to furnish detailed data in support of all my quoted rates, if and when
called upon to do so without any reservations.
5) I/WE hereby declare that I am/we are accepting to reject my tender in terms of conditions
mentioned in this document.
6) I/WE declare that I/WE will procure the software required for successful completion &
maintenance of the project. I/WE shall ensure smooth and un interrupted services during
the contract period.
7) I/WE declare that I/WE will execute the work as specified in this document, and if I/WE
fail to complete the work, I/WE abide by the condition to recover Liquidated Damages as
per the tender conditions.
8) I/WE declare that I/WE will abide for settlement of disputes as per the tender conditions.
9) I/WE declare that I/WE have carefully gone through this tender document and will abide
by the terms and the conditions mentioned in this document.
10) I/WE declare that I/WE submit hereby the requisite tender fee and EMD in the form of
DD/BG as stipulated in this tender document.
Bidders signature and seal
Address of the Bidder:
Phone No.: Fax No.:
Place:
Date:
Page 26 of 39
Annexure 3 - Form of Bank Guarantee for Earnest Money Deposit

(To be executed in INR 100/- Stamp Paper)
To
The Managing Director
Andhra Pradesh State FiberNet Limited
Bank Guarantee No:
Amount of Guarantee:
Guarantee covers from:
Last date for lodgement of claim:
This Deed of Guarantee executed by______________(Banker's Name & Address) having our Head Office
at _______________________(address) (hereinafter referred to as the Bank) in favour of The Managing
Director, Andhra Pradesh State FiberNet Limited (APSFL), Andhra Pradesh State FiberNet Limited, Plot
No.5, 6, 15&16, 1st Floor, KKR Square (Opp: Hotel Jubilee Ridge), Jubilee Hills, Hyderabad 500 033,
India (hereinafter referred to as the Beneficiary) for an amount not exceeding INR ________/- (Rupees
______________Only) as per the request of M/s. ______ having its office address
at_______________(hereinafter referred to as Bidder) against Tender reference _____________dated
__/__/____ of M/s. Andhra Pradesh State FiberNet Limited (APSFL)This guarantee is issued subject to
the condition that the liability of the Bank under this guarantee is limited to a maximum INR
___________ /- (Rupees ________ Only) and the guarantee shall remain in full force up to ___ months
from the date of Bank Guarantee and cannot be invoked otherwise by a written demand or claim by the
beneficiary under the Guarantee served on the Bank before ___ months from the date of Bank Guarantee.
AND WHEREAS it has been stipulated by you in the said Tender that the Bidder shall furnish
you with a Bank Guarantee by a Scheduled/Nationalized Bank for the sum specified therein as security for
compliance in accordance with the tender.
AND WHEREAS we have agreed to give the Bidder a Guarantee.
THEREFORE, we (Bankers address) , hereby affirm that we are Guarantors and responsible to
you on behalf of the Bidder up to a total of INR___________/- (Rupees__________ Only) and we
undertake to pay you, upon your first written demand declaring the Bidder to be in default under the
tender and without any demur, cavil or argument, any sum or sums within the limit of INR__________/(Rupees ______________Only) as aforesaid, without your needing to prove or show grounds or reasons
for your demand or the sum specified therein. We will pay the guaranteed amount notwithstanding any
objection or dispute whatsoever raised by the Bidder.
This Guarantee is valid until ________90___ days from the date of Bank Guarantee.
Notwithstanding, anything contained herein
Our liability under this guarantee shall not be exceed INR_____________/- (Rupees __________
only). This bank guarantee shall be valid up to __ months from the date of Bank Guarantee and we are
Page 27 of 39
liable to pay the guaranteed amount or any part thereof under this Bank Guarantee only and only if you
serve upon us a written claim or demand on or before ____________
In witness whereof the Bank, through its authorized Officer, has set its, hand and stamp on this
____________at_____________.
Witness:
(Signature)
(Name in Block Letters)
Page 28 of 39
Annexure 4 - Form of Bank Guarantee for Security Deposit

(to be submitted by the successful bidder only)
(To be executed in Rs.100/- Stamp Paper)

To
Bank Guarantee No:
This Deed of Guarantee executed by______________(Banker's Name & Address) having our
Head Office at _______________________(address) (hereinafter referred to as the Bank) in
favour of The Managing Director, Andhra Pradesh State FiberNet Limited (APSFL), Andhra
Pradesh State FiberNetLimited, Plot No.5, 6, 15&16, 1st Floor, KKR Square (Opp: Hotel Jubilee
Ridge), Jubilee Hills, Hyderabad 500 033, India (hereinafter referred to as the Beneficiary)
for an amount not exceeding Rs.________/- (Rupees______________Only) as per the request of
M/s. ______ having its office address at_______________(hereinafter referred to as
Consultant) against Letter of Acceptance reference_____________dated __/__/____ of M/s.
Andhra Pradesh State FiberNet Limited (APSFL)This guarantee is issued subject to the condition
that the liability of the Bank under this guarantee is limited to a maximum Rs.___________ /(Rupees ________ Only) and the guarantee shall remain in full force up to ___ months from the
date of Bank Guarantee and cannot be invoked otherwise by a written demand or claim by the
beneficiary under the Guarantee served on the Bank before ___ months from the date of Bank
Guarantee.
AND WHEREAS it has been stipulated by you in the said ORDER that the Consultant shall
furnish you with a Bank Guarantee by a Scheduled/Nationalized Bank for the sum specified
therein as security for compliance with the Contractors performance obligations for a period in
accordance with the contract.
AND WHEREAS we have agreed to give the Consultant a Guarantee.
you on behalf of the Consultant up to a total of Rs.___________/- (Rupees__________ Only)
and we undertake to pay you, upon your first written demand declaring the Consultant to be in
default under the contract and without any demur, cavil or argument, any sum or sums within the
limit of Rs.__________/- (Rupees______________Only) as aforesaid, without your needing to
prove or show grounds or reasons for your demand or the sum specified therein. We will pay the
guaranteed amount notwithstanding any objection or dispute whatsoever raised by the
Consultant.
This Guarantee is valid until___________months from the date of Bank Guarantee.
Page 29 of 39
Our liability under this guarantee shall not be exceed Rs._____________/(Rupees______________Only). This bank guarantee shall be valid up to __ months from the date
of Bank Guarantee and we are liable to pay the guaranteed amount or any part thereof under this
Bank Guarantee only and only if you serve upon us a written claim or demand on or before
____________
____________at_____________.
Witness:
(Signature)
Page 30 of 39
Annexure-5 Financial Capacity of the Bidder

We hereby certify that the annual turnover of M/s. ____________________ (Name of the bidder) in
the last three financial years is as given below:
Financial Details for the Last 3 Financial Years in
Indian Rupees (in Crores)
Year
Year
Year
(2013-14)
(2014-15)
(2015-16)
Turnover
Net Worth
(Signature of
Statutory Auditor)
Name of Statutory Auditor:

Name of Statutory Auditor Firm:
Seal
Note:
Audited Financial Statements for the last three financial years (FY 13-14, 14-15 & 15-16)
should be submitted. Incase audited financial statements for FY15-16 are not available,
provisional statements, certified by Chartered Accountant can be submitted
Page 31 of 39
Annexure 6 - General Information of the Bidder& Pre-qualification check

list
Sl. No
Information/documentary proof submitted

for the compliance as applicable along with
the page No. reference
Particulars
Name
of the Company
1.
Year
2. of incorporation
Nature
3. of the Company (Registered Company)
4.
Registered
Office Address
5.
6.
Office Telephone Number

Fax Number
Contact Person
Name
Personal Telephone Number
Email Address
Local
5. presence at Andhra Pradesh
Telegraphic Address
Office Telephone Number
Fax Number
Contact Person
Name
Personal Telephone Number
Email Address
Registration Details
Permanent Account Number
VAT Registration Number
CST Registration Number
Service Tax Registration Number
Banker's Name, Address and Account Number
9
10.
Certificate of Incorporation
Audited financial statements for the last three successive
years.
11
Certification for positive net worth as on 31.3.2016
12
Declaration for not black listed by any State/Central

Government
Page 32 of 39
Annexure 7 Technical Criteria Checklist

Sl.
No
Particulars
The technical compliance for the

Hardware requirement (Clause
No. D - is to be met.)
The bidder/OEM partner shall have
work orders for a value of minimum
of INR 5 crores for supply of
Hardware as mentioned in Scope of
work clause D.
Existing service centres of
OEM/authorized distributors or
dealers.
3.
Information/documentary proof/supporting
documents submitted for compliance as
applicable along with the page no. reference
Page 33 of 39
Annexure 8 - Declaration Regarding Clean Track Record

To,
PlotNo.5,6,15&16,1stFloor,
KKR Square, Kavuri Hills, Phase-I,
JubileeHills,Hyderabad500033,
Telangana, India.
Subject: Request for Procuring Hardware/Software Infrastructure required to support
the provision of Middleware and DRM& other software for IPTV,OTT Services & VAS
Delivery
Sir,
I/We hereby declare that my company has not been debarred/ black listed as on Bid submission
date by any State Government, Central Government, Central & State Govt.
Undertakings/enterprises/Organizations
and
by
any
other
Quasi
Government
bodies/Organizations, and any other major Enterprise/Organizations in India for non-satisfactory
past performance, corrupt, fraudulent or any other unethical business practices.
Yours faithfully,
(Signature of the Bidder)

Printed Name
Designation
Seal
Date:
Business Address:
Page 34 of 39
Annexure 9 - Technical Compliance

(To be submitted in Bidders letterhead)
It is to certify that the tender document Tender No. dated. is carefully

read & understood and all the sections and clauses are COMPLIED UNCONDITIONALLY
AND UNEQUIVOCALLY. There is no deviation from the terms & conditions of the tender.
We hereby also confirm that the Hardware/Software proposed by us will meet the project
requirements. If any additional components / services are required to meet the project
requirements, we will provide the same without any additional cost to the authority.
Signature of Authorized Signatory of the Bidder

Company Seal
Date
Page 35 of 39
Annexure-10- Form of Bank Guarantee for Performance Bank guarantee

(to be submitted by the successful bidder only)
(To be executed in Rs.100/- Stamp Paper)

To
Bank Guarantee No:
This Deed of Guarantee executed by______________(Banker's Name & Address) having our
Head Office at _______________________(address) (hereinafter referred to as the Bank) in
favour of The Managing Director, Andhra Pradesh State FiberNet Limited (APSFL), Andhra
Pradesh State FiberNetLimited, Plot No.5, 6, 15&16, 1st Floor, KKR Square (Opp: Hotel Jubilee
Ridge), Jubilee Hills, Hyderabad 500 033, India (hereinafter referred to as the Beneficiary)
for an amount not exceeding Rs.________/- (Rupees______________Only) as per the request of
M/s. ______ having its office address at_______________(hereinafter referred to as
Consultant) against Letter of Acceptance reference_____________dated __/__/____ of M/s.
Andhra Pradesh State FiberNet Limited (APSFL)This guarantee is issued subject to the condition
that the liability of the Bank under this guarantee is limited to a maximum Rs.___________ /(Rupees ________ Only) and the guarantee shall remain in full force up to ___ months from the
date of Bank Guarantee and cannot be invoked otherwise by a written demand or claim by the
beneficiary under the Guarantee served on the Bank before ___ months from the date of Bank
Guarantee.
AND WHEREAS it has been stipulated by you in the said ORDER that the Consultant shall
furnish you with a Bank Guarantee by a Scheduled/Nationalized Bank for the sum specified
therein as security for compliance with the Contractors performance obligations for a period in
accordance with the contract.
AND WHEREAS we have agreed to give the Consultant a Guarantee.
you on behalf of the Consultant up to a total of Rs.___________/- (Rupees__________ Only)
and we undertake to pay you, upon your first written demand declaring the Consultant to be in
default under the contract and without any demur, cavil or argument, any sum or sums within the
limit of Rs.__________/- (Rupees______________Only) as aforesaid, without your needing to
prove or show grounds or reasons for your demand or the sum specified therein. We will pay the
guaranteed amount notwithstanding any objection or dispute whatsoever raised by the
Consultant.
This Guarantee is valid until___________months from the date of Bank Guarantee.
Page 36 of 39

Our liability under this guarantee shall not be exceed Rs._____________/(Rupees__________Only). This bank guarantee shall be valid up to __ months from the date of
Bank Guarantee and we are liable to pay the guaranteed amount or any part thereof under this
Bank Guarantee only and only if you serve upon us a written claim or demand on or before
____________
____________at_____________.
Witness:
(Signature)
Page 37 of 39
Annexure-11 Manufacturers Authorization Form

(to be submitted in Manufacturers letterhead)
To
The Managing Director,
Sir,
We hereby authorize M/s___________to undertake to submit a Bid, and subsequently negotiate
and sign the contract with APSFL for the Tender No:
for our product -------------------------manufactured by us. We hereby extend our full warranty for the goods offered for supply by the
above firm against this tender.
We also undertake to provide timely supplies as per terms of tender and as agreed mutually and
also to provide a trouble free and continuous support either directly or through our authorized
distributors/dealers under our supervision during the said support period. We will provide the
necessary support in the event of upgradation of any of the software is necessitated while
providing the support will arrange for complete replacement of the item(s) with an equivalent /
higher version.
In case of violation of any of the conditions above, I/We understand that I/We are liable to
be blacklisted by APSFL for a period of three years.
(Signature of authorized Personnel)

Note: Competent authority of the Manufacturer should issue the letter of authority individually
for each bidder separately.
Page 38 of 39
Annexure 12 Price Bid Form

To
PlotNo.5, 6, 15&16,1stFloor,
KKR Square, Kavuri Hills, Phase-I,
Jubilee Hills, Hyderabad500033,
Telangana, India.
Date:
Subject: Procuring Hardware/Software Infrastructure required to support the provision of

Middleware and DRM& other software for IPTV, OTT Services & VAS Delivery
APSFL invites the proposals for Procuring Hardware/Software Infrastructure required to support the
provision of Middleware and DRM& other software for IPTV, OTT Services & VAS Delivery
Sr No
1
2
3
4
5
6
7
Quantity
(Nos)
Description
Unit
Price(inclusive of
all taxes) (INR)
Total Price
(INR)
2
2
2
1
1
1
1
High End Servers

Rhel license + support for 3 years
Data Base support license for 3 years
SAN Storage
Disk to Disk backup storage
Backup Software
Hardware Load Balancer
Grand Total
In Words :
Note:
1) The rates to be quoted by the bidder as mentioned above shall be inclusive of all the taxes /
duties such as VAT, Excise Duty, Service Tax & Service charges etc. to be payable at the
prevailing applicable rates by the bidder. There will not be any liability on part of APSFL to
pay any taxes / charges as part of the software procurement and services delivery as mentioned
above.
2) All the amounts should be quoted in figures and words. In case of a discrepancy in the figures
and in words, the Amount quoted in the words shall prevail.
3) The bidder quoting the lowest Grand Total (i.e. L1) in price bid form shall be declared as the
successful bidder
Bidder Signature
Name:
End of the Document
Page 39 of 39

Procuring HardwareSoftware Infrastructure Required To Support The Provision of Iddleware and DRM Other Software For IPTV OTT Services VAS Delivery Over The AP Fibergrid Network

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Procuring HardwareSoftware Infrastructure Required To Support The Provision of Iddleware and DRM Other Software For IPTV OTT Services VAS Delivery Over The AP Fibergrid Network

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Government of Andhra Pradesh

Andhra Pradesh State FiberNet Limited (APSFL)

Tender No: APSFL/Middleware & DRM Software/63/2016 Dt: 1/09/2016

Andhra Pradesh State FiberNet Limited,

Email: apsfl@ap.gov.in; Web: www.apsfl.in

Time schedule of various tender related Events & Dates ............................................................................. 4

Eligibility Criteria ......................................................................................................................................... 5

Scope of Work .............................................................................................................................................. 8

Bid Documents, EMD and Security Deposit. ............................................................................................. 16

E.1. Tender document Fee: ............................................................................................................. 16

Procedure for Bid Submission .................................................................................................................... 16

F.1. Tender Document: .................................................................................................................... 17

Brief Description of Selection Process ....................................................................................................... 19

G.1.Language of the Bid .................................................................................................................. 20

Performance Bank Guarantee: .................................................................................................................... 24

Signing of contract ..................................................................................................................................... 24

Forms of Tender ................................................................................................................................................... 24

Tender Call Notice for

Bid Closing Date & Time

16-09-2016 & 3.00PM

Eligibility criteria Bid Opening

16-09-2016 & 4.00PM

Financial Bid Opening

Tender document Fee

Warranty & maintenance

For any enquiries and clarifications, please contact:

Documentary Proof to be submitted

Certificate of Registration / Incorporation

Certificate from Statutory Auditor and

Provisional statements certified by statutory

The technical compliance for the Hardware

The bidder/OEM partner shall have work orders for a

Existing service centers of OEM/authorized

The bidder shall submit all the technical

Self-certified declaration and also address

Remote KVM should support up to 4 active sessions

Operating Temperature support from 50 to 95F (10 to 35C) and Nonoperating

Should support minimum 64 host

RAID level support

Controller software and NonDisruptive Upgrade

Firmware should be upgradeable for functionality

3. Hardware Load balancer:

System supports performing load balancing for Layers 4 through 7 based on

E. Bid Documents, EMD and Security Deposit.

E.2. Earnest Money Deposit:

Procedure for Bid Submission

Page Reference in the

Clause No. &

F.3. Bidding Procedure

G. Brief Description of Selection Process

Stage-I: Eligibility criteria

Bids which meet all the Eligibility criteria will be

G.3. Bid forms

If the Successful Bidder becomes insolvent or goes into compulsory liquidation;

L. Arbitration and Jurisdiction

M. Corrupt, Fraudulent and Unethical Practices

Consult with any Bidder in order to receive clarification or further information;

(Date and Reference)

Annexure 2 - Declaration of the Bidder

Annexure 3 - Form of Bank Guarantee for Earnest Money Deposit

(Name in Block Letters)

Annexure 4 - Form of Bank Guarantee for Security Deposit

(To be executed in Rs.100/- Stamp Paper)