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Solution
To bypass the cartridge alignment, do the following:
1. Press and hold the Setup button.
2. Press the Options button. The printer should be ready to print.
If the print quality is unacceptable after bypassing alignment, follow the steps below until the error is corrected.
1. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
2. Press down lightly on the top of the ink cartridge latch and pull the lower section of the latch out to release the cartridge.
Figure 1: Removing the cartridge
6. Hold the hinged flap of the latch out while lowering the latch.
7. When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration below.
Figure 3: Closing the cartridge latch
4. If ink levels are low, replace the cartridge to get the best print quality. If one of the colors has been fully consumed, you must replace the
cartridge.
4. Compare the alignment page produced by the printer to the illustration below.
Figure 6: Alignment page
5. If any of the colors are missing, run the "clean print cartridges" utility.
1. Gather the following items to clean the cartridges and print carriage:
Clean distilled water. Use bottled or filtered water if distilled water is not available.
Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
2. Remove the problem cartridge.
3. Place the cartridge on a piece of paper with the nozzle plate facing up.
4. Unplug the unit power cord.
5. Lightly moisten the lint-free cleaning material with clean water.
6. Clean the cartridge contacts. Avoid touching the nozzles. Replace the cleaning material if it gets dirty.
Figure 7: Cleaning contacts (avoid nozzles)
7. Clean the carriage contacts. Use new cleaning material if the material used on the cartridge contacts is no longer clean.
8. Let the parts dry for five minutes before reinserting the cartridges.
Figure 8: Cleaning carriage contacts
1. Proper position
2. Improper position - press down
3. Location of white paper path absorbers
5. Remove the rear access door and check it for damage. Remove any paper or paper scraps.
Figure 11: Remove the back door
6. Make sure the rollers inside of the back door rotate freely.
7. Reinstall the back door and make sure it is securely fastened. Close the print access door, plug in the power cord, and turn on the all-in-one
power. The LCD panel should read Insert right cartridge.
8. Install the cartridges, reload the paper tray, and follow the directions on the LCD to align the cartridges.
3. Allow the rollers to dry completely, then close the rear door.
4. Open the print carriage access door.
Figure 13: Access door to print carriage
5. Use a soft cotton swab dampened with water to clean the four small metal paper rollers. Avoid touching the encoder strip. The illustration
1. Encoder strip
2. Carriage rod
3. Metal rollers
6. Use a clean, dry cotton cloth to wipe the carriage rod. Move the carriage as needed to clean the full length of the rod. Do not lubricate the rod.
7. Close the all-in-one, plug the power cord in, and turn on the all-in-one power.
No
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