Professional Documents
Culture Documents
PLEASE DO NOT TAKE THESE NOTES WITH YOU INTO NORTH KOREA
We are looking forward to meeting you in Beijing. Before you depart please take the time to read the following.
Please note you will need to print and fill in the journalist and insurance contract at the end of the notes and
bring it with you to the pre-tour briefing which will be held at our office in Beijing the day before the trip departs.
Best wishes,
Koryo Tours
CHINA VISA
Most tourists will require a double-entry visa for China. In emergency cases it is possible to obtain a re-entry visa at
the Chinese Embassy in Pyongyang, however this takes at least 1 week and is therefore only an option for tourists
on longer tours. Also, the embassy is closed for weekends, both DPRK and Chinese holidays, and the visa can be
quite expensive (EUR 60-160 depending on your nationality, urgency, etc.). This should absolutely be a last resort;
please do your very best to obtain a double entry Chinese visa for the trip and inform us if you have not been able
to do so. If you are finding it hard to get a double entry visa then there is another solution: If you arrive and depart
directly from and to international destinations from Beijing airport you can visit Beijing without a visa as long as
your stay is less than 72 hours. If this applies to you then we can send you a scan of the plane ticket to Pyongyang
and the DPRK visa which will enable you to board a plane to China. There is no possibility of transiting in China if
you exit the DPRK by train. If visiting China in transit you simply pass through the transit channel at immigration
(you are permitted to leave the airport). This waiver scheme does not work if you then fly to another airport in
China before arriving/departing you have to fly directly into/out of Beijing airport. You cannot fly, for example,
from Beijing to Guangzhou and then abroad, this is not considered to be in transit and would require a Chinese
visa. You can find more information here http://en.bcia.com.cn/server/notice/72visafree/
DPRK VISA
At this point you will have already applied for this visa through us by sending us a copy of your passport and recent
passport photo; we dont require your actual passport for the visa at any time. The visas are issued separate to the
passports and passports are not stamped at any time.
MONEY IN CHINA
You can change money on arrival at the machines at baggage collection and exchange them to Chinese RMB - there
are also ATMs at Beijing airport but only one of them airside (after customs) in Terminal 2, which is where Air
Koryo flights depart from.
TRANSPORTATION
Flights to and from the DPRK are on the national airline, Air Koryo, or Air China. When in the DPRK you will travel
by bus or minibus depending on the size of the group. Some itineraries include an internal flight and those taking
the train out of the country will of course experience train travel!
The airline may charge passengers for overweight luggage. If you have more than 20kg of luggage, or have items
you dont wish to carry with you into the DPRK, luggage storage is available at Beijing Airport for a small fee.
Alternatively, you can store small items and valuables at our office in Beijing; however, we cant take responsibility
for any loss/damage.
INSURANCE
Medical, Accident and Emergency Evacuation Insurance
Before traveling with Koryo Tours you must take out travel insurance to cover medical and evacuation costs.
Koryo Tours cannot be held liable for any medical costs whatsoever. Koryo Tours can sell insurance coverage for
the tour - please contact us or see website for details. This can be booked as late as the pre-tour briefing but
cannot be done on day of departure. http://www.koryogroup.com/travel_terms.php
Trip cancellation
If the tour is cancelled by Koryo Tours or the DPRK authorities we refund all money received minus the bank
transfer fee. If the tour is cancelled by the tourist then our cancellation charges apply. For our full cancellation
policy, please see our website. http://www.koryogroup.com/travel_terms.php
WHAT TO BRING
ESSENTIAL ITEMS
torch/flashlight areas outside Pyongyang are quite susceptible to power cuts
Imodium or charcoal tablets some people have a bad reaction to food they are not used to
digital camera memory it is not possible to buy more in DPRK if you run out, and you will take more
pictures than you expect. A spare camera battery is also advisable.
a good supply of any prescription medicines you need these will not be available in DPRK
spending money it isnt shoppers paradise but there is no way of getting more money; so we suggest
that EUR 400-500 would be adequate for a week-long trip. However we always suggest you take more
than you expect to require, just in case! Remember, you can use USD and Chinese RMB, or EUR.
Toilet paper/hand sanitizing liquid/wet wipes on occasion there may be no soap available
button up shirt and tie - for men, if your tour includes a visit to the mausoleum
OPTIONAL ITEMS
photos of home and family the guides and other Koreans like to see what the lives of their tourists are
like, this makes a good ice-breaker
gifts for guides and driver makes a good impression and shows an appreciation for their work, anything
from cigarettes to face cream to something typical to where you live is good, remember this is a gift not
aid so bring quality rather than quantity (dont present it on the first day, and do it somewhat privately)
DO NOT BRING
books about DPRK or the Korean situation (from Sep 2014 this includes guide books to DPRK such as the
Lonely Planet/Bradt Guide)
American or South Korean flags or clothes prominently showing these
radios
books or magazines/newspapers from South Korea or in the Korean language
clothes with political or obscene slogans (they will ask us to translate for them)
bibles (please see section religious material for more info)
THINGS YOU CAN TAKE WHICH YOU MIGHT THINK YOU CANT TAKE
mobile phone (although you wont get a signal unless you buy a local SIM card), laptop, iPad, iPod/MP3
notebook and pen
food/snacks/alcohol
tape recorder
jeans, shorts and T-shirts
E-Readers (such as Kindle)
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GPS-enabled Devices Specific GPS devices are forbidden and may be confiscated on entry. Computers, cameras,
etc. with GPS function are technically not allowed but this injunction has not been strictly enforced for some time.
RELIGIOUS MATERIAL
Proselytising in the DPRK is an extremely serious offence and we do not want to compromise the safety of our
tourists or our local Korean guides. Do not take a Bible with you. The DPRK Authorities are very sensitive about the
potential for tourists to leave Bibles behind in the country, if you carry one with you this could cause huge
problems for the guide and for yourself. This also applies to any other religious material, incl. religious messages on
notes, crosses etc.
ELECTRICITY
Electric current is both 220 and 110 volts AC, 60 Herz. The
two-round-pronged plug (European style) is the most common but you do
also get the two-flat-pin plugs (American style) and three angled flat blade
sockets. We suggest that you bring a voltage adaptor or a dual-voltage
appliance, and bring a replacement set of batteries. Although there is a shortage of electricity in the DPRK, hotels
have their own generators and, therefore, generally reliable power.
GIFTS
Personal gifts are very much appreciated. Some good ideas are fruits that will last the journey, as well as cookies,
etc. Gifts for children such as crayons and picture books are a great ice-breaker but handing them out at random is
not encouraged. You may visit a school or kindergarten where you can distribute them, and if you haven't found an
opportunity to do so by the end of the trip we work with several charities who will gratefully receive them.
CLOTHING
Dress in the DPRK is modest and Koreans always try to dress their best and will very rarely look scruffy. Generally,
there is no dress code for tourists, but it would be polite to make an effort to look presentable. The only place
where there is a dress code on this trip is at the Kumsusan Palace of the Sun, the Mausoleum of Kim Il Sung & Kim
Jong Il. Here, men will need a collared shirt and tie and women should wear more formal clothing. Open-toed
shoes should not be worn by either sex, neither should trainers/sports shoes. No denim is allowed. It is a site of
great importance to the Korean people and you may be refused admittance if you dont adhere to the dress code.
MONEY MATTERS
Tourists to the DPRK are not allowed to use local currency (won). Tourists may use EUR, USD and Chinese RMB
Bring enough money for your trip, in cash, with plenty of small denominations as there is a shortage of
change, large notes may cause problems. EUR coins and USD 1 bills are ideal
Credit cards and travelers cheques are not accepted
There are no ATMs
Do try and bring 'clean' notes as they will not accept any that are torn, heavily creased, have writing on
etc (this is not such an issue with RMB as it is with EUR and USD)
Korean won may be obtained for souvenir purposes only
Tour DVD sometimes a cameraman from KITC accompanies the group to film what you are doing and
make a 90 min DVD of your tour which can be acquired for approx. EUR 50 depending on length of tour.
SHOPPING
The DPRK is not a consumer culture so there is little to buy besides souvenirs such as postcards, books, stamps,
DVDs, ginseng, t-shirts, embroidery and traditional-style paintings.. Shops frequented by tourists have fixed prices
there is no bargaining unless a lot of purchases are being made. Guides do not receive commissions so they will
not take the group shopping just to make money.
TIPPING GUIDELINES
DPRK is not a tipping culture, however it is customary to tip the tour guides and driver, there is no need to tip
anyone else such as bellhops, waiters, etc. On group tours the tour leader will collect a group tip at the end of the
tour and divide it between the guides and driver. The recommended and international standard daily rate is EUR
10 per tour participant for group tours and EUR 10-20 per day, per tourist for independent tours - this
recommendation is a minimum amount and if you wish to and can give more then it will be greatly appreciated!
BATHROOMS
All of the hotels that we use in the DPRK have en suite bathrooms and these all have western-style toilets.
However, outside the hotel rooms, the most common style of toilet is a squat/Asian-style. Often, there is no
running water to flush these but a bucket of water with a scoop is provided to clean it afterwards.
MOBILE PHONES
You are allowed to take your phone into the country but will not have any network coverage with your own SIM
card. It is possible to purchase local SIM cards from a booth in Pyongyang airport. With these you can make and
receive international phone calls and call any other foreigner in Pyongyang who has a mobile phone. However, you
wont be able to call the guides (there are essentially 2 networks which are mutually exclusive - one for foreigners
and one for Koreans). The SIM cards are pay-as-you-go which means you need to buy top-up cards in order to add
credit. Please note that calls are not cheap, you also pay to receive calls and there is no international texting. 3G
phones do exist but these are generally not available for tourists.
International Call rates:
- China & South East Asia- EUR 1.43/min
- Russia- EUR 0.68/min
- France & Switzerland- EUR 0.38/min
- UK & Germany - EUR 1.58/min
- USA - EUR 5/min
MAIL
You can buy postcards and stamps at your hotels and postcards are available at most tourist sites. Mail usually
takes over two weeks to reach the U.S. or Europe. In the DPRK, be aware when writing home that your letters and
postcards may be read. Mail sent to addresses in South Korea will not be delivered.
PHOTOGRAPHY
Bring plenty of memory for your camera as you will take more photos than you expect! Lenses over 150mm are
officially not permitted in DPRK, but theres almost never a problem taking them in. Be very careful what you
photograph the golden rule is to always ask your guide or leader; you will be under close scrutiny and so will
what you photograph. Additionally:
Dont photograph anything or anyone military or strategic this includes soldiers
Dont take photographs of people without asking many Koreans dont want to be photographed
Be extra cautious when taking photos at particularly venerated monuments so as not to cause offence. At
the statues of Kim Il Sung & Kim Jong Il, dont photograph behind the statue, its feet, or just a part of it,
make sure the entire body is in the frame. If you are posing in front, do so respectfully.
Taking photos of soldiers, poverty, shops, or housing, as well as sneaking photos and/or taking close-ups of people
without their express permission can cause serious problems - even day to day scenes may cause problems for
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you, your group, and particularly your guide. Shots that seem innocent or interesting to you to others may be
suspicious or threatening to North Koreans. These are likely to be reported and could either result in the trip being
curtailed or your guides being made responsible for your actions. Turn to your tour leader for guidance on this as
you travel around. In the end, it pays to conform to the restrictions - if the group earns the confidence of the
guides there will be considerable opportunities for photography, and you are less likely to miss anything.
JOURNALISM
The laws of DPRK prohibit journalists and photographers (full or part-time) from traveling on tourist visas. We do
not make the laws in the DPRK but our work is subject to them, if a journalist/photographer poses as a tourist and
manages to join one of our tours then we will be put out of business (as happened for 9 months in 1997 when an
undercover journalist joined a tour). More importantly, our partners in DPRK are responsible for tourist behaviour
and could face serious consequences. Since 1993 we have worked on filmmaking, art, sports, education and
cultural exchanges as well as tourism and are working to help open the DPRK to the outside world. It is important
we continue this business. We ask journalists/photographers to please respect our position and DO NOT APPLY
for a visa with Koryo Tours.
TOURISTS: We cant allow the writing of articles/publishing of photographs from our trips in mainstream media
without prior permission and we would be obliged to take proceedings against anyone who breaks our trust. A
personal travel blog, pictures on Facebook etc are fine but if you plan anything more high-profile please consult us.
CROSS-CULTURAL MATTERS
Co-operation with the guides
Your relationship with your guides is crucial for the success of your trip. Being a North Korean guide provides many
benefits and certainly is a privileged position. However, the guides are held responsible for everything you do
even if they dont see it or cant stop it. Be aware that even if you unwittingly cause a problem, it is your tour
group, and especially your tour guide that are considered to be responsible. Guides can restrict a whole group they
decide cant be trusted even if only one member broke the rules. The authorities can even recommend the group
be sent home in an extreme case. The more you co-operate with the guides and show genuine interest, fairness
and cultural sensitivity, the more they will trust you and the better your experience will be.
Bowing
When visiting the Mansudae Monument you will be expected to bow to the statues of Kim Il Sung & Kim Jong Il.
This is simply about respecting other peoples customs, just as non-Buddhists/non-Muslims take off their shoes in
temples/mosques. Bowing is also expected at the bodies of Kim Il Sung & Kim Jong Il in the Mausoleum. If you are
not willing to behave at some points as expected by the local customs then we recommend that you do not visit
the DPRK, the potential for offense to be taken by the hosts which then adversely affects the tour is too great.
Names
As elsewhere in East Asia, Korean surnames precede given names. For example, Kim Ye Jin would be referred to as
Mr/Mrs Kim. North Koreans never use English names. Generally men prefer to be called Mr. Kim, Mr. Chae, etc.
while many young women like to be called by their given names.
Since 1993 Koryo Tours has been the only company running regular tours to the DPRK. We
are very concerned that we do not endanger our Korean guides who, as well as giving you an
insight into the DPRK society, are responsible for your conduct on tour. The group will be
monitored by authorities other than our guides and if there is a problem, our guides will
receive repercussions. Obvious examples are leaving the hotel unescorted, taking
photographs without the guides permission, not seen to be respecting the Korean people
and their history, spreading religious material to Koreans, and so on. We ask all tourists to
consider their behaviour remembering North Korean society is NOT in any way similar to
the West or even China. It is surprising what articles are seen by the Korean authorities and
therefore even for blogs and websites we ask you to contact us so you do not inadvertently
create problems either for us or our Korean colleagues. PLEASE PRINT AND FILL IN THE PAGES
BELOW and bring to the pre-tour briefing at our office.
I understand that should I breach any of these terms and conditions Koryo Tours may suffer significant
losses and potentially the cancellation of its license to conduct tours in the DPRK. I understand that I
shall be held liable to compensate Koryo Tours for such losses suffered and I agree to indemnify Koryo
Tours for such losses. This agreement is governed by the laws of Hong Kong, and the parties submit to
the exclusive jurisdiction of the Hong Kong legal system/courts.
PRINTED NAME (CLEARLY PLEASE) _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
SIGNED: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
(2) PROSELYTISING: Any form of religious dissemination by foreigners in the DPRK is illegal and anyone
caught doing this faces serious consequences such as detention, deportation and other potential actions.
Prohibited activities include: giving bibles/religious material to Koreans; hiding or leaving bibles/religious
material with the aim that they will be found later; conducting any form of religious meetings with the
aim of teaching Koreans about religion; showing any religious material whatsoever to the guides or any
other Koreans; or any other such activities.
In order to not put myself, the tour group or the guides at risk, I confirm that I agree to respect the
rules of the DPRK and promise not to carry out any sort of religious activities whatsoever while in
North Korea. I understand that Koryo Tours and their agents are not responsible for any consequences
that may occur should I break this agreement and engage in any form of religious proselytising or other
prohibited activities while in the DPRK.
SIGNED: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
I, the undersigned, confirm that I understand and agree with the above and that I have
arranged my own travel insurance.
TRAVEL INSURANCE COMPANY _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
INSURANCE TELEPHONE No. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
TRAVEL INSURANCE POLICY No. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
TRAVEL INSURANCE Expiry date_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
SIGNED _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
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