1.

JOB INFORMATION
JOB TITLE:
BAND:
DEPARTMENT:
REPORTS TO:
RELIEF:
LOCATION:

Operations Team Lead

5
Operations
Production Manager / Shift Leader
Shift Leaders / Other Section Leaders
Craigavon

2. JOB PURPOSE
As a member of the operations team the Operations Team Lead will have
full responsibility for managing production operations and staff within the
area of responsibility to meet the Company objectives and key performance
targets as set by the Shift Leader. The OTL will be the key point of contact
in their Department/Unit in the absence of the Shift Leader.
3. RESPONSIBILITIES
3.1 FINANCIAL
As part of the management team the Operations Team Lead is responsible
for achieving or bettering the agreed budgeted cost for the specific line.
3.2 STAFF
Operatives
3.3 ORGANISATIONAL STRUCTURE / REPORTING LINE

Production Manager / Shift Leader

Operations Team Lead

DUTIES/ RESPONSIBILITIES
Health & Safety.
1. Understand the Moy Park Health & Safety Policy, Company Safety
Rules and Statutory requirements applying to all operations within
the specified line of responsibility.
2. Deliver on agreed H&S KPIs for your area. Ensure that all near
misses and accidents are reported and investigated within
appropriate time frames.
4.

Technical.

1. Ensure that all products meet or exceed the agreed customer

specification and quality standards and that new products are
carefully communicated to the line.
2. Assist in the co-ordination of external customer visits and internal
audits.
3. Full accountability for technical KPIs ensuring that the company
targets are achieved and appropriate actions to resolve.
Production performance and KPIs.
1. Deliver on-going and improved production efficiencies, namely
output, quality, yield, labour utilisation, packaging and utilities and
ensure factory variances are achieved within the specific area.
2. Assist in the implementation of a process that ensures full
optimisation of labour utilisation, including break management, and
ensures the reduction of non-attendance, labour turnover and that
holiday planning is controlled within the specific area.
3. Monitor that all equipment is fully functional and interact with
maintenance.
4. Assist in developing appropriate plans to deliver peak production
activity.
People.
1. Develop, train, coach and motive operatives, ensuring that all
departmental training and the associated training matrix for your area
is up to date and accurate at all times.
2. Lead and direct team members with clear objectives/accountabilities
so as to achieve operational and business plan targets.
3. Complete Team members appraisals and provide feedback on their
performance on a regular basis.
4. Help create a culture were employee engagement and
communication are promoted within your area, achieved through
ensuring sufficient representation from your area at the daily
huddles, weekly meetings and ensure that weekly team briefs are in
place and communicated regularly.
Continuous Improvement.
1. Assist in evaluating, utilising, deployment and embedment of a range
of continuous improvement and lean techniques to deliver best in
class operational excellence.
Environment.
1. Optimise energy usage, looking at opportunities for energy reduction
and carbon footprint reduction.
2. To work in a manner that actively seeks to reduce any negative

environmental impact in relation to the processes and procedures

operating within their area and across the wider business e.g.
reduction of waste, recycling etc.
5.

MEASURABLE OUTPUTS
Health & Safety in assigned Department/Unit.
Delivering Key Performance Indicators (KPIs), including PPK, yield,
quality and productivity.
Service Level 99.5% and greater.
Hygiene and Technical Standards in assigned Department/Unit.
Customer Satisfaction (Internal and External).
Continuous Improvement involvement.
Audit Results (Internal and preparation for External).

6.

HEALTH AND SAFETY RESPONSIBILITIES

Take reasonable care the Health and Safety of yourself and others who
may be affected by your actions.
To be responsible for driving Health and Safety in your area of
responsibility including (not exhaustive) compliance, reporting,
investigation, improvement, training etc.
Work in a safe manner and observe the Company Health and Safety
Rules and Procedures.
Cooperate with Managers and other personnel of the Company to
achieve a healthy and safe workplace environment.
Not to interfere with or misuse anything provided in the interests of
health, safety and welfare or yourselves or your work colleagues.
To comply with safe systems of work at all times.

7. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Essential
Desirable

Strong Interpersonal Skills:

Proven leadership and
Excellent Communication skills;
management experience within
with the ability to develop
a FMCG manufacturing
relationships with the operations
environment.
team and cross-functionally, and Food processing knowledge.
at varying levels across the
HACCAP experience and or
business.
qualification.

Self-motivated and proactive

IOSH qualification.
with the ability to be assertive
Previous experience of
and tenacious.
achievement in continuous

Problem solving skills.

Organisational skills and the
ability to multi-task.
GCSE Maths and English Grade
C or above or equivalent.
Computer Literate.

improvement.
Change agent; ability to
demonstrate a previous
experience of delivering
sustainable change initiatives
and results.

3rd Level qualification.

DATE:
JOB HOLDER:
MANAGER:
HR REPRESENTITIVE:

Note:
This description is intended to be a guide of what duties are most likely, but should not be
taken as a definitive list. Moy Park reserves the right to vary duties and add duties as they
see necessary.