MACHANDA SMITH

206.218.5646
machandasmith1@gmail.com

PROFILE
Legal professional with experience preparing legal documents and schedules and working
as a reliable, contributing member of a team. Intelligent, critical thinker and fast learner
who enjoys solving problems.
KNOWLEDGE AND SKILLS
Westlaw/Lexis
Nexus/CaseAware
Legal
processes/terminology
MS Word, Outlook, Excel,
PowerPoint
Federal court filing & docketing systems
(ECF/PACER)
Complaints, motions,
pleadings, orders
Miscellan
eous notices

Prepare trial exhibits and courtroom aids

Edit correspondence/reports/legal documents
e-Filing and hard copy filing
Distributing documents to defense attorneys and
defendants
Draft/ transcribe/proofread
Manage and coordinate hearings

EXPERIENCE
Marketing Admissions Coordinator,Aldercrest Health and Rehabilitation Center, Edmonds, WA,
4/2015-4/2016

Adhered to sales and marketing policies and compliance of marketing policies and procedures
and compliance of the marketing systems of each to ensure the consistency and effectives of the
facility/company programs and brand
Explained the following documents to the residents, Advance Directives, Voluntary Arbitration
Agreement, Bill of Rights
Complied with laws and regulations applicable to position and acted in the accordance with
Extendicare Health Services, Inc., Corporate Compliance Program
Attended and participated in in-service training, performance improvement (PI) committees and
other meetings as scheduled and directed
Served as liaison between internal staff, clients and external agencies
Worked with the Business Office Manager to ensure financial verification is accurate and
complete
Responsible for taking referral information from telephone and walk in inquires obtaining
necessary clinical and financial information

Litigation Paralegal ( Temporary), Condominium Law Group, PLLC, Seattle, WA, 10/2014-1/2015

Prepared motions, summonses, complaints, pleadings, schedules and confirmed hearings and
filed documents to the court
Maintained litigation calendar, including civil cases
Scheduled and coordinated hearings
Served as liaison between internal staff, clients and external agencies
High-level of proficiency in MS Office Suite
Assisted attorneys on litigation matters
Handled litigation for counties across the state
Organized all case files and documentation for staff attorneys; keeping all files completed and up
to date
Maintained strict confidentiality
Filed, copied, mailed, applied payments, and updated ledgers and scanned documents
Distributed documents to defense attorneys and defendants

Legal Assistant, Real Estate Foreclosure, Robinson Tait, P.S, Seattle, WA, 5/2012-10/2014

Organized client documents including complaints, answers, notices of appearance, motions,

miscellaneous notices, and orders
Conducted document searches and factual research
Scheduled and coordinated hearings
Prepared motions, summonses, complaints, pleadings and court filings
Served as liaison between internal staff, clients and external agencies
Performed high-level of proficiency with MS Office Suite
Handled Judicial Foreclosures for the States of Washington and Oregon
Trained 13 paralegals on foreclosure process
Contributed to the revenue of the firm by processing the sale of over 60 properties, which
accumulated over 1 million dollars in sales
Distributed documents to defense attorneys and defendants
Assisted on special projects
Answered telephone inquiries from clients and external agencies

Paralegal Specialist (Internship), The Office of General Counsel for the Social Security
Administration, Seattle, WA, 1/2012- 4/2012

E-filed documents using ECF/PACER docketing system for Federal Court

Prepared documents for the Ninth Circuit Court of Appeals
Handled agency litigation for the State of Washington, Oregon, Alaska, and Idaho
Assisted other Paralegal Specialists with administrative duties related to litigation matters
Organized documents for the General Litigation department
Maintained strict confidentiality

Volunteer Complaint Analyst- Consumer Protection Division(completion of ECC

internship), Washington State Office of the Attorney General ,Seattle, WA, 4/2010 - 8/2011

Answered telephone inquiries from citizens; providing information on variety of consumer

protection topics including general information and referral to additional resources
Processed and informally mediated consumer complaints including written and phone contracts
with businesses and consumers
Worked within the guidelines and policies of the Attorney Generals Office Consumer Protection
Division and the Consumer Resource Centers
Maintained strict confidentiality

Claims Associate IV, Premera Blue Cross, Seattle, WA, 8/2005 4/2010

Reviewed, researched and resolved complex claims according to contracts and policies
Acted as team technical subject matter expert, trained and audited claims prepared by new
employees, provided technical support and supervision
Established excellent relationships with customers by means of outbound and incoming calls
Consistently met cycle deadlines and corporate productivity goals

EDUCATION
Associate Arts Degree, Edmonds Community College, Lynnwood, WA, December 2016
Associate of Technical Arts Degree, Paralegal, Edmonds Community College,
Lynnwood, WA, March 2011