Professional Documents
Culture Documents
by
Bala Aditya Kummari (pgpb05.18@misbbocconi.com)
Deepthi Bathula (pgpb05.18@misbbocconi.com)
Sneha Singh (pgpb05.18@misbbocconi.com)
MISB Bocconi
9th floor, Hiranandani Knowledge Park
Powai, Mumbai- 400076 India
Tel. +91 (022) 4086 7016
www.misbbocconi.com
Proper Service Delivery comes when all the business operations are
interlinked
So, proper internal communication channels depicting the flow of goods
and decisions of organization should be implemented
Improving Supplier Relationship Management:
Annual Relations Meeting with Suppliers before quoting and inviting
tenders
To present the increased costs Y-o-Y by Market Intelligence Team
To discuss the advantages of categorization and ask for
suggestions/concerns
Reward the Best Suppliers, and provide points for others to improve
their supplier efficiency
Inviting Suppliers to become a partner and get involved into the
business processes of the organization
Explain the Order-Shipment-Acknowledge protocols (and software) to all
the Suppliers
Conduct a session for mutual suggestions, scopes for improvements and
expectations
Share the Forecast metrics with all Suppliers to get an idea of the further
years demand
Improving Delivery on Innovation:
Implement an ERP in the organisation to makes everything interconnected
and enable proper communication protocols
Leverage onto latest communication technologies to track the delivery and
Supplier-Plant Communications through the Procurement Officer
This may provide a better view about proceedings of the organization in
accordance to the supplies
Using Analytics tools to analyse the trends of the market, forecast the
future demand, proceed with procuring materials, and take better
decisions
Same forecasts should be distributed to all the key stakeholders in the
organization
Research and develop innovative techniques to find variability that exists
within the species to increase the productivity or to increase the yield
Improving Transaction Productivity:
Proper Management and Employees to implement the Supplier
Relationship and achieving Service Delivery can increase Transaction
Productivity
Setting up a separate kiosk at the collection center for efficient collection
operations
Schemes to partner with farmers which involving communicating-channels
can grow the network and gain loyalty at the same time