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2/9/2016

ServiceInformationSystem

Troubleshooting

C15andC18EnginesforCaterpillarBuiltMachines
MediaNumberSENR974808

PublicationDate01/08/2015

DateUpdated14/08/2015
i02498401

E563LowEngineCoolantFlow
SMCS1395038FW
ConditionsWhichGenerateThisCode:
TheElectronicControlModule(ECM)detectsaproblemwiththeengine'scoolantflow.Information
ondefaultsettingsandrangesforthiseventcanbefoundinTroubleshooting,"EventCodes".
SystemResponse:
TheECMlogstheeventcode.
E563(3)
Therearenoperformanceeffects.
Theremaybeaproblemwithcoolantflowintheengine.
TestStep1.PerformaCheckoftheEngine'sCoolingSystem
A. Verifythatthecoolantisfilledtotheproperlevel.Ifthecoolantlevelistoolow,airwillgetinto
thecoolingsystem.Airinthecoolingsystemwillcauseareductionincoolantflow.
B. Checkthewaterpump.Awaterpumpwithadamagedimpellerdoesnotpumpenoughcoolant.
Removethewaterpumpandcheckfordamagetotheimpeller.
C. Checktheradiatorortheheatexchangerforarestrictiontocoolantflow.Checkinternallyfor
debris,dirt,ordepositsontheradiatorcore.Debris,dirt,ordepositswillrestricttheflowof
coolantthroughtheradiator.
D. Checkthecoolingsystemhosesandclamps.Damagedhoseswithleakscannormallybeseen.
Hosesthathavenovisualleakscansoftenduringoperation.Thesoftareasofthehosecan
becomekinkedorcrushedduringoperation.Theseareasofthehosecancausearestrictioninthe
coolantflow.Hosesbecomesoftand/orgetcracksafteraperiodoftime.Theinsideofahose
candeteriorate,andthelooseparticlesofthehosecanrestrictthecoolantflow.
E. Ifthecoolingsystemforthisapplicationisequippedwithanexpansiontank,checktheshunt
linefortheexpansiontank.Theshuntlinemustbesubmergedintheexpansiontank.A
restrictionoftheshuntlinefromtheexpansiontanktotheinletofthejacketwaterpumpwill
causeareductioninwaterpumpefficiency.Areductioninwaterpumpefficiencywillresultin
lowcoolantflow.
F. Theenginemayberunninginthelugcondition.Whentheloadthatisappliedtotheengineis
toolarge,theenginewillruninthelugcondition.Whentheengineisrunninginthelug
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2/9/2016

ServiceInformationSystem

condition,enginerpmdoesnotincreasewithanincreaseoffuel.Thislowerenginerpmcausesa
reductionincoolantflowthroughthesystem.
ExpectedResult:
Athoroughinspectionofthecoolingsystemrevealedaproblem.
Results:
OKThereisaproblemwiththecoolingsystem.
Repair:Repairtheproblem.Ensurethattherepaireliminatestheproblem.
STOP
NotOKNoproblemwasfoundwiththecoolingsystem.
Repair:Theremaybeaproblemwiththecoolantflowswitch.Refertothediagnosticfunctional
testTroubleshooting,"CoolantFlowSwtichCircuitTest"inordertoverifythatthecoolant
flowswitchisoperatingcorrectly.Ensurethatanyrepairseliminatetheproblem.
STOP
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