Business

Report
OF A
Joint
Stock
Company
Dedication
0

Ms. Amina Arshad

Acknowledgements
Mr. Naeem Ahmed
Mr. Imran Gul
Mr. Shahid Masood

GROUP INFORMATION
Ms. Tuba Shehwar (BB-15154)
Ms. Arj Fatima Khan (BB-15130)
Ms. Fatima Shahid (BB-15139)
Ms. Hira Zafar (BB-15120)
Ms. Azka Tauqeer(BB-15141)
Ms. Maha Sohail (BB-15108)
Ms. Mahnoor Saeed (BB-15144)
Ms. Anoosha Anees (BB-15147)
Ms. Farah (BB-15128)
Ms. Shumaila (BB-15160)

This page has been left blank intentionally

Table of contents
4

Introduction

History

Mission statement

Vision statement

10

Principles & quality policy

11

Organizational structure

15

Departmental analysis

16

Organizational culture

40

Marketing network

42

Competitors

43

Policies

45

QMS

47

Corporate governance

51

Value initiatives

53

Customers

54

Achievements

55

New business ventures

57

SWOT

58

Product guide

60

Pictures

73

Introduction
6

Pakson was formerly partner with Toyo, this partnership broke in 1990. Pakson
International Plastic Industry was founded in 1991, and have been working to
produce high quality molded furniture, steel plastic furniture, households, with the brand
name Boss. As the demand for these products has expanded over the last few years,
Boss has successfully leveraged the opportunity by growing its capacity faster than the
industry average. Boss always insists on principles of honesty and clear cut target in
the shape of ultimate goals. Boss has the best merchandise and distribution system
overall countries in the world. Boss molded furniture is one of the fastest growing
company in the molded plastic industry in Pakistan. This company is enjoying a national
leadership position in its product line. This has been combined with a track record for
quality products and the launch of innovative designs at quick intervals which suits to
customer preference. The result boss has stood out from the competitive clutter of the
market place.It is a single member company. It is a private company. The raw material is
exported from Saudi Arabia and China. The machinery has been exported from Japan.
Though different products are made using steel, the production done in the company is
only of plastic. The dealership network is spread all around the country.

History
7

After the foundation of the company in (1989), Boss plastic company started to import
the best chair molds from various countries in (1993) with high quality. In (1995) the
company successfully established the complete network of dealers and emerged as the
most reliable and attractive brand under the name of Boss plastic furniture all over
the Pakistan. Boss plastic company became the pioneer in pure plastic molded
furniture in (2010). Besides this company has a wide range of products for domestic,
office and Institutional use with comprehensive collection of household in (2014). From
the time of its formulation to until today the company believes in satisfying the
customers and maintaining its name and success rate by nothing else than its sheer hard
work. Though the company faced challenges in the start it fought through it with great
tactics and is standing strong.

Mission statement

We are confident of achieving market leadership through

progressive initiatives directed towards our customers, consumers
and suppliers.

Vision statement

The vision of BOSS Plastics is to firmly establish industry

leadership in its markets by offering the best value for money to its
customers and consumers.

10

Principles & Quality

Policies

Managing Directors Message

(Marketing)
Mr. Azam Mughal
Observers might question why Boss is publishing an
environment report even though injection molding process is
cleaner and usually generates no effluents. We recognize
that: Co-operation is essential. Environmentalists,
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businessmen, scientists and the government must work

together to make this world a better place to live in.
Information is critical. The more it is available for analysis
and awareness, the more effective solutions are. So the
environment friendly document is essentially a testimony to
our broad conviction that business and industry must leave
the world a better place than it was before they started. This
broad commitment extends to Boss as well even though our
operations do not adversely affect the environment. We are
making a positive but indirect profound impact. Because
molded products made in the country can be recycled, the
industry has successfully put off deforestation own a long
term basis. Extending this argument, we hope to implicate
our vision demographically across the country to let green
trees help the natures ecosystem. Contrary to the prevailing
view that plastics degrade the environment, the increase
use of molded products is helping to raise our standard of
living for the foreseeable future and the health of the
environment beyond. Boss's value proposition to make this
world a better place revolves around.

Managing Directors Message

(Production)
Mr. Asif Mughal
Since the inception of Boss Molded Furniture, our goal is to bring quality
productions in plastic furniture, household items, revolving, and steel
plastic. Boss Molded Furniture owes its leading position in the plastic
12

furniture industry in Pakistan and our focus is to become world class

manufacturing unit with state of the art technology. Every stage of product
evolution design, development, manufacturing, assembly and quality
control, is carried out meticulously. After a constant research on our
performance, we have learned to satisfy client's expectations. Our Methods
are very simple We Plan, We Prepare, and We Execute and Deliver the
Commitment.

5 Basic Principles
Develop products that fulfil the need of customers.
Deliver products of unfailing consistency and high standards.
Reach material to customer however distant they may be.
Get close to customers and consumers.
Give customers and consumers the best value for their money.

Value Factors Critical For Success of

Company
Customer and consumer focus
Quality assurance
Cost control
Capacity addition
13

 Market penetration
Quick decision making and implementation
Hands-on management approach

Organizational
structure

14

Departmental
Analysis
1. H.R Department:
This department is head by Mr. Naeem Ahmed. This department is working exceedingly
well to take care of its employees. The department organizes monthly meetings for all of
the company employees. In these meetings all of the short comings, the lagging ends are
discussed and they are focused upon. The orders are always communicated through a
written network in the form of circulars or notices. They are displayed on the notice
board.
Time schedules are maintained. The whole team works as a family. When the manager
was asked to share his policies and working strategies, he gave us the following
information;

The employees that are hired are kept in a 50 mile radius surroundings of the
company so that difficulty of transport does not arise.
The hired employees are given proper training before they could subject to
proper workload.
Proper time schedules are maintained and it is made sure that they are
followed upon.
Skillful workers matter.
Employees are as essential to the organization as the customers.
15

The labor of the complete company is divided into 2 types;

Permanent labor hired on monthly salary
Temporary labor & contractors hired on daily or weekly wages

16

Certain time tables as the following are made for the seven major managers .

17

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19

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Meeting and training curriculum looks like this.

22

In case of any problem the workers can easily contact their manager.

SWOT analysis of department:

S:
1. Very friendly environment.
2. Meetings and workload scheduled
3. Not many companies have a strong H.R department in Gujranwala.

W:
1. Time is needed for development.
2. Recruitment difficulties.

O:
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1. Not many companies have a H.R department fully active in Gujranwala, so they
have numerous opportunities for starting new projects.

T:
1. Employee detainment.
2. Not many skilled professionals.

2. Production Department:
The production department handles the production of all the products. The raw material
is imported from Middle Eastern and Asian countries like China, Saudi Arabia. The type
of machinery used is injection molding machinery. It isnt manufactured in the premises
of Pakistan, thus it is imported from China and Japan. The dealership network consists of
1500 dealers. The whole country is divided into 12 different territories. Most of the
products are wholesaled. Only 0.1% of the products are sold via factory outlet, all others
are sold through dealers. There are 3 different departments of manufacturing; full plastic,
steel plastic and revolving plastic. The products are of three types
V.I.P(lower level material )
Boss regular(middle level material )
Boss puro (100 % pure raw material)

SWOT Analysis
24

S:
1. Latest machinery.
2. Qualified maintenance staff.

W:
1. Unskilled labor
2. Minimum utilization of resources

O:
1. Power saving factors are being employed.
2. Integration of all production relevant departments so that wastage can be reduced.

T:
1. Labor movement
2. Over rejection due to improper
handling of machinery.

25

3. Administration Department:
The administration department is head by Mr. Shahid Masood. This department deals
with all the administrative responsibilities and also oversees the security of the complete
company. All general and official orders first pass through this department and then
follows down in the other department. This department is interlinked with all other
departments of the company. A general modest work environment is entailed in this
department. Time management of all the employees is overlooked by the head manager.

SWOT Analysis
S:
1. Friendly relationship with employees.
2. Orders conducted in a written manner so that everyone gets a clear message.

W:
1. Delay in some areas of work.
2. Too much workload can sometimes cause in efficiency.

O:
1. Administrative department is being integrated with H.R department so that all
orders and plans can flow in a more systematic manner.

T:
1. Employee detainment

4. Research & Development

26

The ongoing commitment to the concept of human space cannot be separated from the
support of the department of research and development. This department is fully
equipped with high technology laboratory, computerized design system and competent
researchers by stressing the factors of the safety and comfort. Pakson International
Plastic Industry has been funding for various research projects and development. Thus
they have formulated a very up to date research department. Due to which their
innovation speed is very high. The department keeps on bringing new valuable
innovative designs that help keep the company its name and success.

SWOT Analysis:
S:
1. Strong team.
2. Latest computer systems.
3. Up to date research methods.

W:
1. Power failure
27

2. Time taking processes.

O:
1. New business ventures.
2. Integration with H.R and Administration.

T:
1. Employee detainment.
2. Time consummation is a bit more than it should be.

5. Accounts Department

This department looks after all the accounts. The company is affiliated with the
following banks
Askari bank
Alfalah bank
28

Albarqah bank
Habib bank
All of the information is computerized. The work environment in this department
is quite strict. We were not allowed to enter its premises. This department follows
the following hierarchical system.

SWOT Analysis
S:
1. Total computerized system.
2. Total workload is divided equally among employees.

W:
1. No proper closing at a monthly basis.
2. Delay in some areas of work e.g. maintaining bank reports etc.

O:

29

1. Accounts department is being linked with finance and other related

departments.
2. Accounts is being included in supply chain system.

T:
1. Detainment of employees.

Financial reports
30

6. Purchase Department

31

Purchasing manager is the custodian of his firms purse as he spends more than 50% of
his companys earnings on purchases. This department deals in saving foreign exchange
and contributes in importing substitution. This department performs the following
functions

Maintain records efficiently

Purchase materials at lowest possible price while maintaining quality
Maintain good relationship with suppliers
Develop highly competent personals
Take advantage of economies of scale
Coordinate with all departments of organization
Departmental process

32

SWOT Analysis
S:
1. Goods are purchased at minimum price
2. Products are of good quality
3. Time utility is created in product deliverance

W:
1. Material which is imported gets delayed sometimes
2. Imported material is not always according to specifications

O:
1. Total data is computerized
2. Integration is being created
3. This department is being included in the supply chain

T:
1. Employee detainment
2. Substandard quality products due to third party involvement.

33

Organizations
culture

34

The culture of the organization is very friendly. It can be labeled as an open culture.
Culture plays a key role in the development of the organization. The overall environment
of the whole organization is very educational. The company cares for its employees very
much. They give family coupons to their employees after every 3 months, they keep note
of small events like birthdays, anniversaries, etc. of their employees and make sure that
they receive an incentive on such occasions. Overall the environment is like that of a
family.
Employees are motivated through incentives like such

Employee of the month:

35

Boss company conduct the program to select the employee of the month on
basis of work done in a whole month. The company announces the 1st, 2nd, 3rd
positions of the employees and then give them awards for their hard work.
Attendance allowance:
Boss company adds Rs. 900 as an incentive in the salary of any employee who
has 100 % attendance.

Marketing network
The success of Pakson International Plastic Industry (BOSS) products are inseparably
from their integrated and stable marketing network operating in Pakistan. This network
has been created with the objective of reaching all potential market segments. Pakson
international Plastic Industry (BOSS) wishes to make it easy for its consumers to obtain
BOSS products and services. The whole country consists of more than 1500 dealers, and
it has been divided into 12 territories.

36

(a snap of the marketing network of the organization)

Competitors

37

The company has 23 competitors in Pakistan. Namely Citizen, Toyo, Venus, Indus,
Techno, Unique etc. The organization deals with its competitors through the strong
efforts of the research and development department. Moreover the top 50 dealers in this
line of business are employed by Boss. So this factor also helps create a competitive
advantage. Quality is kept maintained and the customers are cared for very dearly.

The company faces employee turnover issues due to a vast number of competitors;

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Managerial

Non-managerial

Managerial turnover:
Boss plastic company has the managerial turnover of 5%-10% of its
management.

Reasons:
There are the following reasons of managerial turnover in the company.
1. New inventions.
2. Old employees cant manage the work with the latest technology.
3. Communication barriers.
4. International markets.

Non-managerial turnover:
Company also facing the non-managerial turnover of 15%- 20% in their
company.

Reasons:
39

Following are the reasons of the non-managerial turnover in the company.

1. Flow towards foreign countries.
2. No highly qualified employees.

Policies

Boss company has the following policies in their products which make them unique and
more acceptable.

Use recommended Furniture Grade material in their products.

Using (ILL) pipes with imported pure raw material and welding pipe with
powder
Coating which can be checked by (PITAC).
Their plastic material is completely unbreakable.
Durable, Comfortable and ergonomically fit.
Standard quality (same quality of all products).
Direct and in-direct working strength is approximately 750.
They do not compromise on quality, they want to give quality products with
durability and free maintenance facilities).
40

Puro Quality Policies:

Presently, Pakson International Plastic industry Boss has its technical, high quality.
Production and Marketing networks are spread all over the country as well as other
parts of the world. Product manufacture has produced 100% pure furniture grade
resins which is imported from Australia, Korea, Thailand, Hong Kong and Saudi
Arabia with color master batches of very high quality. Their products have been
accepted enthusiastically, especially in urban areas because of their modern, unique
and sophisticated look.

Quality Management
System
41

Quality management system of a company is a system which controls, manage and

checks the quality of the products.
Boss Plastic company has the SOPS (Standard Operating procedure) in its various
departments to check and control the quality of its products.

Process of the Quality Management system:

Raw material Quality check

During production Quality check

After production Quality check

Quality check in finish good stores

42

Quality check during packing

Quality check during labeling

Quality check during loading

Raw material quality checks:

Company has the quality check standards in every department. First of all the quality of
raw material checks in the 1st department. The standards and specifications of that
material checks according to the given standards. If the raw material quality is good then
the company place the order for purchasing the raw material from the supplier.

During production quality checks:

After the raw material purchased then the raw material delivered to the production
department and then again the quality of the raw material is checked by the
production department during its production process. The production department
checks the quality after producing every single piece. If the quality is approved then
the production process starts.

After production Quality checks:

After the production the quality of the product also checked by the SOPS. In this
checking some specifications of the product checked by the department:
1. Standard weight.
43

2. Thickness.
3. Color testing.
4. Break test.
There is a quality checker in every department for randomly checking of the product.

Quality checks during Packing:

There is also a SOP for checking the quality of the products while during packing the
products. The SOPS of this department tells the workers the specifications for packing.
For example there must be 5 chairs in a pair.

Quality checks during labeling:

There is also a SOP in the labeling department. In this department when the product is
labeled by the workers then the quality of the product also checks in this department. If
the product is damaged then at the spot that product transferred to the work in process
department for repair.

Quality checks during loading:

After all the process at the time of the loading and unloading the order the quality also
checked by the SOPS of that department because they dont want to give their customers
the poor quality products. Because during loading, unloading there is a chance or fear of
damage or break of the products. So therefore the SOPS of this departments provide the
safe quality products to the customers.

QCM

44

Factory
packing

finished good store deptt

Production process
checking

In
out

checking process

out
in

in
out

label department

checking process

out

in

Corporate
Governance
45

The company has taken many steps to create corporate governance.

Donations in Siddique Sadiq Hospital

Donations in Shaukat Khanum Memorial (Lahore)
Planting one lac plants in the whole city (Gujranwala)

46

Social work:
Boss company also doing social work in the economy.

1. Environmental commitment:
As a responsible corporate citizen, Boss Plastic is dedicated to protecting human
health, resources and the environment. This commitment goes beyond what is legally
required by the law of the land has been integrated into the active running of the
business.

2. Respect law:
They will respect the environmental laws of the land and strive to evolve standards
that make the world a cleaner place to live in.

3. Educate and train the public:

Boss company also working on educating the poor people. They are going to train
a badge of 50 to 60 persons who are not highly qualified and providing them training
about what to do, how to do and how to get success. They are targeting mostly
matric pass students.

Value Initiatives
Customer value initiatives:
Work as business associate with integrity and ethical practices. Work aggressively on
new designs products and capacity. Respond with sensitivity to their changing
requirements. Tie their growth into the finance growth of the company.

Consumer value initiatives:

47

Closely understanding their changing preferences, directing solutions and conveniences

towards the changing preferences, increasing the value delivered to consumers.
Manufacturing products of high quality which emerge as the industry benchmark.
Improving and enhancing the standards of living.

Society value initiatives:

To contribute to the society through direct support and indirectly through safe
environmental practices in tandem with their business growth. Customers refers to
dealers and distributors. Consumers refer to those who eventually buy our products.

Maximize the efficiency:

They will pursue technology that maximized material efficiency without any adverse
impact on the environment.

Highest Quality:
They will produce goods of the highest quality as means of preserving the environment.

Assess impacts:
48

They will continually assess the impact of plants and produce on the environment and the
communities in which it sells.

Customers

They are registered with Lahore College, Women University Lahore, Sargodha
University, Allama Iqbal Open University (all branches), University of Agriculture
Peshawar, National Fast University Islamabad, READ Foundation Rawalpindi etc. Many
other government departments like NADRA, Regional Passport Offices, Pakistan Squash
Complexes, Vocational Institutes, and Light Engineering Gujranwala etc.

49

Achievements

Boss company pass the ISO in 2000. Herewith, this company is ISO-9002 certified
as well as this company won the American International Quality Award in 2009
because of its un- beatable quality.

50

New Business
Ventures
51

The company is looking towards creating new business ventures. Most importantly it is
looking towards extending trade in foreign countries. Products from Boss are going to
be displayed in the 21st annual exhibition of Turkey. Right now it is exporting products in
countries like Afghanistan, Tajikistan, and Turkey.

SWOT Analysis of
the whole
organization
52

S:
1.
2.
3.
4.
5.
6.

Innovation speed is very fast.

Range of products is very fast.
Availability of stocks.
Quick delivery
Quality
Products are devised for all classes.

W:
1.
2.
3.
4.

Internal system is not integrated completely.

Network is not large enough
Workers arent skillful
3 different manufacturing units scattered all around the city which prove
problems in controlling all of the operations

53

O:
1.
2.
3.
4.

Have new ranges of product development

Vertical integration is being created
Exporting
Working towards export free zone

T:
1.
2.
3.
4.
5.
6.

Government policies (recovery, salary, banking)

Proper reward is not offered against taxes
Power shortage issues
Employee detainment
Economic instability
Purchasing threats

Product Guide

54

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Pictures from the

tour

67

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Bibliography
73

Google
www.bossplas.com
Pamphlets given by H.R department
Documents by the company

74

The end

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