CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS

OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status

+6 Action Not In Comp- Remarks

months -6 -5 -4 -3 -2 -1 Started Progress leted

General Manager introduction to owning

company and engineers project

General Manager work permit / visitor’s

permit / drivers licence

Choice of legal consultant

General Manager legal authorisations

Leases: General Manager housing and pre-

opening offices

Reception pre-opening budget

Opening of bank account

Receipt of funds

Temporary set up of administrative offices

Supplies (furniture, equipment, office

equipment)

Office, equipment and furniture

Set up of communications systems –

administrative offices – telephone – Fax –
email – Internet

PROJECT: OPENING DATE: DATE: MONTH NO:

EFFECTIVE DATE: Jan-00
Page 1
 CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status

+6 Action Not In Comp- Remarks

months -6 -5 -4 -3 -2 -1 Started Progress leted

Photocopy machines

Hire General Manager secretary

Reception documentation / project studies

 Feasibility
 Financial plan
 Income tax law
 Economics and local environment
 Contracts and agreements
 Marketing & Sales Commercial Plan
(PAC)
 Basic hotel program
 Technical data
 Small Operating Equipment-Furniture
Fixtures Equipment lists
 Survey studies for Pre-opening Budget
establishment

PROJECT: OPENING DATE: DATE: MONTH NO:

EFFECTIVE DATE: Jan-00
Page 2
 CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status

+6 Action Not In Comp- Remarks

months -6 -5 -4 -3 -2 -1 Started Progress leted

Reading of all documents for general infor-

mation

Reception manuals
 Welcome Charter + and Product Stan-
dards
 General Manager Agenda
 Human Resources
 Food & Beverage
 Financial
 Rooms Division
 Commitment to Excellence
 Moments
 Hotels Security
 Hotels Food & Safety
 Hotel Pools

Ensure knowledge of procedures manuals

and subsequently distribute them to de-
partment / section heads for execution

Follow up of actions defined in the Pre-

opening manual

Work site follow up

 Site photographs
 Mock-up rooms
 Work site meetings
 Progress reports

PROJECT: OPENING DATE: DATE: MONTH NO:

EFFECTIVE DATE: Jan-00
Page 3
 CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status

+6 Action Not In Comp- Remarks

months -6 -5 -4 -3 -2 -1 Started Progress leted

General Manager monthly report to Re-

gional Managing Director

Commercial protection
 Hotel / Resort
 Restaurants/Bars
 Salons/Banquet rooms

Rights to set up signs – public area

Install public hotel sign

 On-site
 Airport

Enrol hotel with required agencies

PROJECT: OPENING DATE: DATE: MONTH NO:

EFFECTIVE DATE: Jan-00
Page 4
 CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status

+6 Action Not In Comp- Remarks

months -6 -5 -4 -3 -2 -1 Started Progress leted

Enrol General Manager and Expatriates for

Ircafex withholdings

Licences to operate hotel services

Insurance
 Hotel vehicles insurance
 Third party coverage during construc-
tion
 Work place accident insurance
 Stocks
 Insurance plan following opening

Security during construction

Authorisation for remittances in foreign cur-

rencies
 Ircafex
 Expatriate salaries
 General import costs
 International promotional / advertising
costs
 Technical assistance fees
 Fees for other hotel operations and
other operating expenditures
 Travel expenses, etc

Import licences

PROJECT: OPENING DATE: DATE: MONTH NO:

EFFECTIVE DATE: Jan-00
Page 5
 CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status

+6 Action Not In Comp- Remarks

months -6 -5 -4 -3 -2 -1 Started Progress leted

Security contract

Contacts
 Embassies
 City Hall
 Airlines representatives
 Hotels representatives
 Hotel trade union
 Tourist office
 Police
 Fire department
 Chambers of Commerce
 Hotel management colleges
 Etc.

Regular visits to the work-site and on-site

remarks regional engineer faulty work

Hotel organisation chart

Job descriptions

Department / section operating programs

Choice of employment agency (optional)

Market for local purchases

PROJECT: OPENING DATE: DATE: MONTH NO:

EFFECTIVE DATE: Jan-00
Page 6
 CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status

+6 Action Not In Comp- Remarks

months -6 -5 -4 -3 -2 -1 Started Progress leted

Definition of hotel purchasing policy

Interview department / section head candi-

dates
 Expatriates
 Local

Shop contracts

Meeting with Sales & Marketing Director RE

sales co-ordination. Sales blitz and sales
actions

Draw up reserve lists with Technical Direc-

tor-DM (upon his arrival)

Procedures for non-conformity reserves

Summary of Pre-opening budget manning

level and hiring schedule

Social benefits plan

 Personnel housing
 Transport

Training plan
 Local
 Abroad

PROJECT: OPENING DATE: DATE: MONTH NO:

EFFECTIVE DATE: Jan-00
Page 7
 CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status

+6 Action Not In Comp- Remarks

months -6 -5 -4 -3 -2 -1 Started Progress leted

Hire Personnel Manager

Distribution of manuals, Pre-opening Ac-

tions guide and Check Lists to heads of
departments

Prepare files for department and section

heads

Legal text for employment contracts (per-

manent / temporary / seasonal)

Weekly meetings of section heads. Pre-

opening budget actions follow up.
 Non-conformity reserves

Draft internal policy and regulations

Legal text of internal regulations

Organisation of reception for hotel and of-

fices

PROJECT: OPENING DATE: DATE: MONTH NO:

EFFECTIVE DATE: Jan-00
Page 8
 CHECKLIST AND COUNTDOW N FOR PRE -OPENING ACTIONS
OrientalHospitality.com
ADMINISTR ATION: GENERAL M AN AG E MENT
Deadline Month before Opening Description Progress Status

+6 Action Not In Comp- Remarks

months -6 -5 -4 -3 -2 -1 Started Progress leted

Security / fire and emergency instructions

for the hotel

Certificate of safety and hygiene

Negotiation of shop contracts

Define policy on invitations and expenses

for hotel promotion

Transfer of temporary offices to the hotel

Telephone distribution

Room pass reception keys

Spare parts stocks

Maintenance contracts following guarantee

PROJECT: OPENING DATE: DATE: MONTH NO:

EFFECTIVE DATE: Jan-00
Page 9