Dear Customer,

ThankyouforusingIRCTC'sonlinerailreservationfacility.Youretickethasbeenbookedandthedetailsareindicatedbelow.
Please take a printout of the Electronic Reservation Slip (ERS)/a screenshot of ERS i.e. Virtual Reservation Message(VRM) OF YOUR TICKET FROM YOUR
Booked Tickets History page .You have to carry this printout/VRM along with any one from the listed identity cards (Voter Identity Card / Passport / PAN Card / Driving
License / Photo ID card issued by Central / State Govt /Student Identity Card with photograph issued by recognized School or College for their students /Nationalised
Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph)during train journey in original. Both these will be examined by ticket
checking staff on stations/trains for verification purpose.

Booking details:

Reservation Upto

2701299743

Train No

12616

G T EXPRESS

From

BZA

MAS

Date

15-8-2016

SL

Boarding Point

BZA

MAS

Quota

General

Passenger Details:

Name

Age

Sex

Seat/Berth

V KRISHNA

022

Male

0000

Coach

Status
RLWL 2
Total Fare 00000290

For cancellation of your ticket, please log in to your account, select the PNR you wish to cancel and cancel your ticket online. Cancellation of your eTicket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters.Cancellation can be done till the time of chart preparation for
the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station.(For trains starting up to 12 in the
afternoon the chart preparation is usually done on the previous night).

You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole.

For CHANGE OF BOARDING STATION & CHANGE IN NAME customer can now approach the nearest Railway Reservation Office with
ElectronicReservation Slip print out and photo identity proof mentioned in the Electronic Reservation Slip at least 24 hours before the scheduled
departure of train as per existing Railway rules.

Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site)The
refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

Now users can check their refund status online by clicking 'Refund status' link after logging in.If by any reason you are unable to cancel your ticket on the
website till the time of charting and also unable to perform the journey, please send a mail to etickets@irctc.co.in at the earliest giving the details of your
claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process. If the user wishes to cancel his Eticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train
originating station.(For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other
claims/contingencies on this e-ticket may be conveyed to us at etickets@irctc.co.in for processing.

Passengers are advised not to carry inflammable/dangerous/explosive articles as part of their luggage and also to desist from smoking in the trains.
For
any
further
assistance,
please
Customer Support at 011-39340000 or mail us at care@irctc.co.in.

contact

us

at

us

at

24*7

Hrs.

Just dial 139 from your landline, mobile & CDMA phones for railway enquiries.

************************Information*****************************
For any enquiries or information regarding your transaction with IRCTC, do not provide your credit/debit card details by any means to IRCTC. All your
queries can be replied on the basis of 10 digit IRCTC Transaction id/ PNR no./User id. can be replied on the basis of 10 digit IRCTC Transaction id/ PNR
no./User id. IRCTC does not store the credit/debit card information in any form during the transaction.
******************************************************************
Warm Regards,
Customer Care
Internet Ticketing
IRCTC

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