INDUSTRIAL TRAINING REPORT AT

GREENWOODS RESORT, THEKKADY

A Training report submitted to Bharathiar University, Coimbatore in partial
fulfillment of the requirement for the award of the degree of

BACHELOR OF SCIENCE IN CATERING SCIENCE & HOTEL

MANAGEMENT
[2007-2010]
Submitted by
EBY C RAJU
(Reg. No. 0722P0023)

Under Guidance of
P. ANANDAN, M.B.A.,

CHERRAANS ARTS & SCIENCE COLLEGE

CHERRAAN NAGAR

THITTUPARAI, KANGAYAM 638 701

CHERRAANS ARTS & SCIENCE COLLEGE
(Affiliated to Bharathiar University, Coimbatore)
CHERRAAN NAGAR
THITTUPARAI, KANGAYAM 638 701

BONAFIDE CERTIFICATE
This is to certify that INDUSTRIAL TRAINING REPORT
is a bonafide work done

EBY C RAJU

Reg.No.0722P0023

During the academic year of 2007-2010, In a partial fulfillment of the

requirements for the award of degree in Bachelor of science in catering science
and Hotel Management of Bharathiar University, Coimbatore.
GUIDE

HEAD OF THE DEPARTMENT

Submitted for the viva voice held on ____________________

INTERNAL EXAMINER

EXTERNAL EXAMINER

DECLARATION
This is to declare that this dissertation entitled Industrial Training report
on Greenwoods Resort submitted to the Bharathiar University in partial
fulfillment of requirement for the award of the degree of Bachelor of Catering
Science and Hotel Management is a record of Industrial Training done by me
during the period of my study at Cherraans Arts Science College, Kangayam,
Tirupur and that has not previously formatted the basis for the award of any
Degree / Diploma / Associate ship / Fellowship of other similar title.
Signature of the Candidate
Place : Kangayam
Date :
(EBY C RAJU)

CONTENTS
S.NO.
1
2
3
4
5
6

TITLE
INTRODUCTION
INTRODUCTION ABOUT HOTEL
INDUSTRY
RESEARCH & DESIGN
PROFIL OF THE PLACE
PROFIL OF THE HOTEL
FOOD AND BEVERAGE SERVICE
DEPARTMENT

7
8
9
10
11

MENU OF THE RESTAURANT

12
13
14

ALLIED DEPARTMENT

ROOM SERVICE DEPARTMENT

FRONT OFFICE DEPARTMENT
HOUSE KEEPING DEPARTMENT
FOOD AND BEVERAGE PRODUCTION
DEPARTMENT
COMMITMENT
CONCLUSION

PAGE NO.
5
9
16
20
21
24
25
30
36
46
60
69
85
86

PREFACE
This is report of Training done by me at GREENWOODS RESORT in
Thekkady. The training period was 4 months, which from 25st May 2009 to 25th
Sep-2009.

ACKNOWLEDGEMENT
First and foremost I would like extend my special gratitudes our respected
Correspondent Mr. K.C.Palanisamy, B.E.,(Agri) for given the opportunity to
studying this course in this college.
I would like to thank our principal Dr. Samuel Lesli,

M.Com., M.Phil., Ph.D.,

for the valuable guidance and also our sincere thanks to vice principal
Mr. Paramasivam, MBA., Ph.D., for given this opportunity.
I am very thankful to Mr. V. Sundaramurthy, DHMCT., MTM., Head of the
Department of Catering Science & Hotel Management

for his kind help and

encouragement and complete the project in time.

And also I would like to convey my special thanks to Guide
Mr. P.Anandan, M.B.A., and our department staff who guided and allowed me
to do the industrial training.
I am grateful to given the cordial of my heat and also very much thankful to
all executive and junior staffs of GREENWOODS RESORT. This hotel has
provided a good chance to train me under the expert supervision of the staff.
My

hearful

thanks

to

Mr. Rahul

Tom

(Managing

Director)

Mr. Aby Thomas (General Manager), Mr. Vinay Pillai (Operation Manager) and
all the executive who have given me a good co-operation.