Professional Documents
Culture Documents
From:
ticketadmin@irctc.co.in(ticketadmin@irctc.co.in)
To:
sansanjay_san16@yahoo.com
Date:
Tuesday,26July20163:58PM
Thisisasystemgeneratedmail.PleasedonotreplytothisemailID.Ifyouhaveaqueryorneedanyclarificationyoumay:
(1)Callour24hourCustomerCareor
(2)EmailUscare@irctc.co.in
TicketConfirmation
IRCTC
DearCustomer,
Congratulations!ThankyouforusingIRCTC'sonlinerailreservationfacility.Youretickethasbeenbooked
andthedetailsareindicatedbelow.
PleasetakeaprintoutoftheElectronicReservationSlip(ERS)/ascreenshotofERSi.e.VirtualReservation
Message(VRM) OF YOUR TICKET FROM YOUR Booked Tickets History page .You have to carry this
printout/VRMalongwithanyonefromthelistedidentitycards(VoterIdentityCard/Passport/PANCard/
Driving License / Photo ID card issued by Central / State Govt / Student Identity Card with photograph
issuedbyrecognizedSchoolorCollegefortheirstudents/NationalisedBankPassbookwithphotograph/
CreditCardsissuedbyBankswithlaminatedphotograph)duringtrainjourneyinoriginal.Boththesewillbe
examinedbyticketcheckingstaffonstations/trainsforverificationpurpose.
TicketDetails
TransactionID:
100000565172139
PNRNo.:
4534474177
TrainNo.&Name
:
57563/HYBPBN
PAS
DateofBooking:
26Jul2016
Class:
THIRDAC
Quota:
GENERAL
DateofJourney:
28Jul2016
From:
SC
To:
NED
BoardingAt:
SC
DateOfBoarding
:
28Jul2016
ReservationUpto
:
NED
ScheduledDeparture
:
23:10Hrs
PassengerDetails
Sl.No.
Name
Age
Gender
Status
Coach
Seat/Berth/WLNo
ASUMAN
45
Female
RAC
AABHAY
17
Male
RAC
FareDetails
Distance:
272KM
TicketFare:
Rs.980.00
ServiceCharge:
Rs.46.00
TotalFare:
Rs.1026.00*
*PaymentGatewaychargesasapplicable.
Forcancellationofyourticket,pleaselogintoyouraccount,selectthePNRyouwishtocancelandcancel
yourticketonline.CancellationofyoureTicketispossibleonlyonthewebsitewww.irctc.co.in,andisNOT
possibleonPRSCounters.
Youcancancelanyofthepassengernamesfromthelistofpassengersonthisticketwithoutaffectingthe
ticketasawhole.
CANCELLATIONOFETICKETS
(1) ETicket can be cancelled online till preparation of charts (which is normally 4 to 6 hours before the
scheduled departure of the train from the originating stations. (For trains starting up to 12 noon the chart
preparationisusuallydoneonthepreviousnight))OR4hoursbeforethescheduleddepartureofboarding
thetrainincaseofconfirmedticketOR30minutesbeforethescheduleddepartureofboardingthetrainin
caseofRAC/WLwhicheverisearlier.Ifbyanyreasonyouareunabletocancelyourticketonthewebsite
till the time of charting please mail to etickets@irctc.co.in. User can check their refund status online by
clicking "Refund Status" link after logging in. All refund will be processed as per extent Railway Refund
Rules.Pleasereferrefundruleshere.
(2)Afterpreparationofcharts,theusershallhavetofileonlineTDRforclaimingrefund.IRCTCforward
thecasetoconcernedZonalRailwayonthebasisofCustomerrequestthroughEDRandEnhancecoaching
refundsystem.TherefundcasewillbedecidedbyRailways.TheTDRcanbefiledbythesameuserwho
books the ticket. After receipt of the refund amount from Railway, it shall be credited only in the same
accountthroughwhichbookingwasmadethroughoptedpaymentgateway.Ifbyanyreasonyouareunable
tofileTDRthroughwebsitepleasemailtoetickets@irctc.co.in.UsercancheckTDR/Refundstatusthrough
TDRHistory.AllrefundwillbeprocessasperextentRailwayRefundRules.Pleasereferrefundruleshere.
(3) Any refund amount will be credited only in the same account through booking was made by user.
Customerisadvisednottoclosethataccountsothatrefundamountwillbecreditedback.
ForCHANGEOFBOARDINGSTATION&CHANGEINNAMEcustomercannowapproachthenearest
RailwayReservationOfficewithElectronicReservationSlipprintoutandphotoidentityproofmentionedin
the Electronic Reservation Slip at least 24 hours before the scheduled departure of train as per existing
Railwayrules.
Once you have cancelled your ticket, the fresh details and changes made by you will be available on the
Cancelled eTickets History (as a link to site). The refund amount due to you after cancellation will be
creditedbacktothesameaccountwhichyouhadusedforbookingtheticket.
Passengers are advised not to carry inflammable/dangerous/explosive articles as part of their luggage and
alsotodesistfromsmokinginthetrains.
Foranyfurtherassistance,pleasecontactusat24*7Hrs.
CustomerSupportat01139340000ormailusatcare@irctc.co.in.
Justdial139fromyourlandline,mobile&CDMAphonesforrailwayenquiries.
To book and get food delivered on your train berth, please call IRCTC Toll free No. 1323 or log in at
www.ecatering.irctc.co.in
TobookBudgetHotels,callIRCTCOYOHotelson9313223344noworClickheretobook
********************************Information*************************************
For any enquiries or information regarding your transaction with IRCTC, do not provide your credit/debit
card details by any means to IRCTC. All your queries can be replied on the basis of 15 digit IRCTC
Transaction id/ 10 digit PNR no./ User id. IRCTC does not store the credit/ debit card information in any
formduringthetransaction.
**********************************************************************************
WarmRegards,
CustomerCare
InternetTicketing
IRCTC