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MANDATE

Assure adequate, safe and affordable supply of fertilizers and pesticides, rationalize the manufacture and marketing of
fertilizer, protect the public from risks inherent to pesticides and educate the agriculture sector on the proper use of these
inputs.

VISION
Improved quality of life for all Filipinos through increased farm incomes, productivity and food production using safe and
appropriate fertilizer and pesticide inputs.

PERFORMANCE PLEDGE
We, the employees of the Fertilizer and Pesticide Authority, undertake to:

Serve the public without delay and reservation, but with sincerity, integrity, dedication and commitment to protect life

and agricultural productivity, from 8:00 a.m. to 5:00 p.m., Mondays to Fridays;

Assist the agricultural sector of adequate supply of both fertilizers, pesticides and other agricultural chemicals at

reasonable costs;

Facilitate the registration of fertilizers and pesticides; licensing and/or accreditation of handlers upon clients

compliance with all FPA requirements, evaluation and approval of the same;

Enforce quality control standards for both fertilizers, pesticides and other agricultural chemicals;
Train handlers on the safe and judicious use of fertilizer and pesticide inputs through accreditation programs,
symposia, seminars, and other forms of information dissemination activities; and

You can reach our office 24 hours a day, 7 days a week, via online (http://fpa.da.gov.ph).

17

FRONTLINE SERVICES
REGISTRATION OF FERTILIZER PRODUCT
Maximum No. of Days:

New - 90 working days


Renewal - 27 working days

Schedule of Available of Service:


Who may Avail of the Service:
What are the Requirements:
How to Avail of the Service:
Step
1

Applicant / Client
Submit application with complete
required documents to Fertilizer
Regulations Division (FRD)

Pay the corresponding fees

6
7
8

Receipt of registration certificate/


status of application

Monday to Friday, 8:00 a.m. - 5:00 p.m.


Fertilizer Handlers: Exporters, Importers, Importer-End Users, Distributors, Area Distributors, Manufacturers and Processors
Please see Table 1 for requirements of each fertilizer classification

Service Provider
Checks documents:
- New Products
- Traditional Products
- Label Review
- Third Party Authority
Issue Bill Form
Issue Order of Payment and
Official Receipt (O.R.)
Prepare data for evaluation:
- Registration
- Label Expansion
Review/assessment of data by the
evaluator
- New Products
- Label Expansion
Integration of evaluation reports
- Consultant's Report
- Result of Analysis
- Label
Evaluation and recommendation
Approval
Release of Registration Status:
- Full Registration
- Provisional Registration

***End of Transaction***

Person
In-Charge
Suzettie Alcaide

Time Allotted
2 hours

Fees and Charges (PhP)

New Application - Filing Fee


Provisional Registration (Annually) - Local
Inorganic Fertilizer (New)
Inorganic Fertilizer (Old)
Soil Conditioner
Raw Material
Plant Growth Promoter
Specialty
Amelia Urquia/
20 mins
Provisional Registration (Annually) - Imported
Ken Ryan Eleazar
Inorganic Fertilizer (New)
3 days &
Inorganic Fertilizer (Old)
Suzettie Alcaide
40 mins
Soil Conditioner
Raw Material
Plant Growth Promoter
Evaluator/
60 days
Specialty
Consultant
Full Registration Renewal - Local (3 years validity)
Inorganic Fertilizer (New)
Suzettie Alcaide 20 days (new);
Inorganic Fertilizer (Old)
17 days
Soil Conditioner
(renewal)
Raw Material
Plant Growth Promoter
Julieta Lansangan
5 days
Norlito R. Gicana
1.5 days
Specialty
Full Registration Renewal - Imported (3 years validity)
Mark Glenn
Inorganic Fertilizer (New)
1 hour
Requilman
Inorganic Fertilizer (Old)
Soil Conditioner
Raw Material
Plant Growth Promoter
Specialty

600
1,200
1,200
600
600
1,200
1,200
1,800
1,800
1,800
1,800
1,800
1,800
3,600
3,000
1,800
1,800
1,800
1,800
6,000
5,400
4,200
4,200
4,200
4,200

17

Inorganic Fertilizer (Old)


Soil Conditioner

- Label Review
- Third Party Authority

1,200
600

LICENSING OF FERTILIZER DEALER/REPACKER and BOTH F/P DEALER


Maximum No. of Days

15 days

Schedule of Availability of Service:


Who may Avail of the Services:
What are the Requirements:
How to Avail of Services:
Step

Applicant / Client

Submit application with complete

required documents to Fertilizer


Regulations Division (FRD)
Pay the corresponding fees

4
5
6
7
8

Present the O.R. to FRD

Receive the approved license

8 am - 5pm, Monday to Friday


Fertilizer Handlers such as importers, importer end-user, exporters, distributors, bulk handlers, indentors,
manufacturers, processors and repackers.
Please see Table 2

e Provider
Check documents

Person
In-Charge
Ma. Regina
Lagance
Lagance

Issue Bill Form


Issue Order of Payment and
Amelia Urquia/
Official Receipt (O.R.)
Regina Lagance
Record the O.R.
Regina Lagance
Process the license
Evaluation and recommendation Julieta Lansangan
Approval
Norlito R. Gicana
Record, mail/e- or release the
Regina Lagance
approved license

Time Allotted
1 hour

20 mins
40 minutes
1 day
12 days
1.5 days

Fees and Charges (PhP)


Fertilizer Dealer/Repacker
Member of Dealer's Association
Dealers of both Fertilizer & Pesticide
Member of Dealer's Association
Cooperative
50% of dealer's fee
Accredited Safety Dispenser ID

2 hours

***End of Transaction***

17

1,800
1,500
4,000
3,200
600

LICENSING OF FERTILIZER HANDLER / WAREHOUSE


Maximum No. of Days

14 days after the approval of product registration

Schedule of Available of Service:

8 am - 5pm, Monday to Friday

Who may Avail of the Service:

Fertilizer Handlers such as importers, importer end-user, exporters, distributors, bulk handlers, indentors, manufacturers,
processors and repackers.
Please see Table 2

What are the Requirements:


How to Avail of the Service:
Step
1

Applicant / Client
Submit application with complete

Person

Service Provider

In-Charge

Receive and check documents


Issue Bill Form

Pay the corresponding fees

Issue Order of Payment and Official


Receipt (O.R.)
Forward the request and documents to
Field Operation for inspection of store
and warehouse then return to FRD for
processing and issuance of license

5
6

Evaluation and recommendation ;


Issuance of license
Approval
Receive the license

Release of approved license

Fees and Charges (PhP)


1. Over P5M Capitalization

required documents to Fertilizer


Regulations Division (FRD)

Time
Allotted

Jane Apostol

1 hour

Amelia Urquia/
Ken Ryan Eleazar

20 mins.

Jane Apostol

12 days

Julieta Lansangan

Norlito R. Gicana
Jane Apostol

1st Activity
Additional Activity

8,400
4,800

2. Over P1M to P5M Capitalization


1st Activity
Additional Activity

2 days

6 hours
40 mins

5,400
3,600

3. Over P500 T to P1M Capitalization


1st Activity
Additional Activity

3,600
1,800

4. P500 T & Below Capitalization


1st Activity
Additional Activity
5. Filing Fee Activity for New Applications
Fertilizer Manufacturer, Formulator, Repacker,

1,800
850

Institutional User, Bulk Handler & Rebagger


Other Activities
Warehouses (Annually)
Fertilizer

3,600
1,800

Both Fertilizer & Pesticide

1,200
2,400

***End of Transaction***
17

ISSUANCE OF FERTILIZER EXPERIMENTAL USE PERMIT (EUP)


Maximum No. of Days

29 working days

Schedule of Available of Service:

Monday to Friday, 8:00 a.m. - 5:00 p.m.

Who may Avail of the Service:


What are the Requirements:
How to Avail of the Service:

Fertilizer Handlers: Exporters, Importers, Importer-End Users, Distributors, Area Distributors, Manufacturers and Processors
Please see Table 1 for requirements of each fertilizer classification or ask the Officer of the Day for a copy

Step

Applicant / Client

Service Provider

Submit application with complete Check documents


Issue Bill Form

Pay the corresponding fees

3
4

5
6
7
8

Receipt of approved /
Pending / Denied EUP

Issue Order of Payment and


Official Receipt (O.R.)
Prepare documents for endorsement
to Evaluators
Review/Assessment of data:
- New Products
- Label Expansion
FRD will prepare Integration &
Evaluation of Consultant's Report
Evaluation and recommendation
Approval
Release of EUP
- Approved/Pending/Denied

Person
In-Charge

Time
Allotted

Ma. Regina Lagance

1 hour

Amelia Urquia/
Ken Ryan Eleazar
Ma. Regina Lagance

20 mins

Application Fees - EUP Product Crop


Local
Imported

600
1,200

1 day

Evaluator/Consultant

24 days

Ma. Regina Lagance

1 day

Julieta Lansangan
Norlito R. Gicana
Ma. Regina Lagance

Fees and Charges (PhP)

2 days
6 hours
40 mins

***End of Transaction***

ISSUANCE OF LICENSE FOR MANGO CONTRACTORS


Maximum No. of Days 15 working days
Schedule of Availability of Service:
Who may Avail of the Services:
What are the Requirements:
How to Avail of the Service:
Step
1

2
3
4
5
6
7

Applicant / Client

8 am - 5pm, Monday to Friday


Mango Contractor Flower Inducer
Please see Table 5

Service Provider

Person
In-Charge

Submit application with complete Check documents


Ma. Regina Lagance
required documents to Fertilizer
Regulations Division (FRD)
Issue Bill Form
Pay the corresponding fees
Issue Order of Payment and
Amelia Urquia/
Official Receipt (O.R.)
Ken Ryan Eleazar
Present the O.R. to FRD
Record O.R. no., date and amount
Ma. Regina Lagance
Process license
Ma. Regina Lagance
Evaluation and recommendation
Julieta Lansangan
Approval
Norlito Gicana
Receive the approved license
Record, mail/e- or release the
Ma. Regina Lagance
approved license
***End of Transaction***

Time
Allotted
1 hour

Fees and Charges (PhP)


Mango Contractors (Annually)
Members of Accredited Associations

1,200
600

20 mins
40 mins
1 day
12 days
1.5 days
2 hours

17

Receipt of approved /
Pending / Denied EUP

Release of EUP
- Approved/Pending/Denied

Ma. Regina Lagance

40 mins

ISSUANCE OF VAT EXEMPTION CERTIFICATE


Maximum No. of Days 4.5 days
Schedule of Availability of Service:
Who may avail of the Services:
Requirements:

8 a.m. - 5 p.m., Monday to Friday


Importers of fertilizer who want to avail the 12% VAT exemption
Fertilizer is registered and Importer is licensed with the FPA

How to Avail of the Service:


Person
Step
1

Applicant / Client
Submit application with complete

Service Provider
Check documents

required documents to Fertilizer

In-Charge
Mark Glenn
Requilman

Time
Allotted

40 mins

Regulations Division (FRD)


2
3

Process VAT exemption certificate


Evaluation and recommendation

Mark Glenn Requilman


Julieta Lansangan

2 days
1 day

Approval of VAT exemption


Norlito R. Gicana
certificate
Issue Bill Form
Mark Glenn Requilman
Issue Order of Payment and
Amelia Urquia/
Official Receipt (O.R.)
Ken Ryan Eleazar
Mark Glenn Requilman
Record O.R. no., date and amount
Release of VAT Exemption
Mark Glenn Requilman
Certificate
***End of Transaction***

1 day

5
6

Proceed to FRD for billing


Pay the corresponding fees

7
8

Present the O.R.


Receipt of VAT Exemption
Certificate

30 mins

Fees and Charges (PhP)

Processing Fees - Fertilizer


VAT Exempt Certificate

600

Permit for Industrial Users


Export Permit

600
600

Authority to Purchase Damaged Fertilizer


Indorsement Certificate of Undertaking
Transshipment Permit
All Other Certifications

600
600
600
350

20 mins
1 hour
1 hour

17

VALIDATION OF GUARANTEED ANALYSIS OF FERTILIZER


Maximum no. of days: 30 days
Schedule of availability of service:

8:00 am - 5:00 pm, Monday to Friday

Who may avail of the service:


What are the requirements:

All Handlers of Fertilizer


(1) Fertilizer Sample - min. of 500 g soil conditioner, 250 g solid inorganic,
250 mL liquid organic/ inorganic
(2) Analytical testing procedure(s), as required

Step Applicant/ Client


1

Service Provider

Person In-charge

Receive sample(s) from FRD


and assign laboratory code

Darwin Narvadez

Fill-out Test Parameter Results


Form

Darwin Narvadez

Prepare the sample for analysis

Darwin Narvadez

Conduct laboratory analysis

Sharmaine Tecson

Encode test result(s)

Efraim Mallare
Lourdes Conde
Nadia Cajucom

Review test results and prepare


test report

Review and approve the


release of test report

Release the approved


laboratory test report to FRD

END OF TRANSACTION

Angelo Bugarin

Jerolet Sahagun
Norlito R. Gicana

Darwin Narvadez

Time
Fees and Charges (PhP)
Allotted
15 mins LSD Fees and Charges
Macronutrients:
Total N (NO3 Free)
Total N (w/ NO3 )
Ammoniacal N
Nitrate N
15 mins Available P2O5
Total P2O5
Total K2O
Calcium
Sulfur
Magnesium
Micronutrients:
1 day
Aluminum
Boron
Cobalt
Copper
Iron
20 days Manganese
Molybdenum
Sodium
Zinc
Heavy metals
(for special cases only):
Arsenic
Cadmium
Lead
3 days Mercury
Plant Growth Regulators (PGRs)
Amino ethyl hexanoate
Brassinolide
Gibberellic acid
Indole-3-butyric acid
5 days Nitrophenols and nitroguaiacol
Paclobutrazol
Triacontanol
Others:
Biuret
Chloride
30 mins Free acidity
Free Phosphoric acid
GC Analysis
HPLC Analysis
Moisture Content
Organic Matter
pH
Specific gravity

1,250
1,550
1,100
910
400
1,220
910
1,010
400
1,610
1,390
1,570
1,370
1,370
1,330
1,370
1,540
1,380
1,330

1,540
1,420
1,470
1,540
3,430
4,660
2,960
3,660
5,010
3,340
3,470
330
730
530
760
3,360
3,130
240
350
320
550

ANALYSIS OF PESTICIDE SAMPLE FOR QUALITY CONTROL


Maximum no. of days: 30 days
Schedule of availability of service:
Who may avail of the service:
What are the requirements:

Step Applicant/ Client


1
2

8:00 am - 5:00 pm, Monday to Friday


All Handlers of Pesticide
(1) Pesticide Sample and/or Technical Material
(2) Analytical Standard, as required
(3) Analytical testing procedure(s), as required
Person
In-charge

Time
Alloted

Receive sample(s) from PRD


and assign laboratory code

Darwin Narvadez

15 mins

Form

Darwin Narvadez

15 mins

Prepare the sample for analysis

Darwin Narvadez

1 day

Service Provider

Fees and Charges (PhP)

GC Analysis

3360

20 days

HPLC Analysis
Moisture Content
pH

3130
240
320

3 days

Specific gravity

3
4
5
6
7

Conduct laboratory analysis


Angelo Bugarin
Encode test result(s)
Sheena Alcantara
Review test results and prepare
test report
Sharmaine Tecson
Review and approve the
Jerolet Sahagun
release of test report
Norlito R. Gicana
Release the approved
laboratory test report to PRD
Darwin Narvadez
END OF TRANSACTION

5 days
30 mins

550

REGISTRATION OF PLANT-INCORPORATED PROTECTANT (PIP)/ BIOPESTICIDE PRODUCTS


Maximum no. of days: 265 days (New)
62 days (Renewal)

Schedule of availability of service:


Who may avail of the service:

8:00 am - 5:00 pm, Monday to Friday


All Handlers of PIP/ Biopesticide Products

What are the requirements:

Scientific studies, Field Trials, BPI Biosafety Permit (PIP), Certificate of


Product Registration (for Renewal) and other data requirements
stated in PIP Guidelines

Step Applicant/ Client

Service Provider

Submit complete
application
requirement to
FPA-Biotech Core
Team

Review submitted documents

Present Billing
Statement

Prepare and issue Order of


Payment (OP) (for New
Application only)

Prepare and issue Billing


Statement (for New Application
only)

Person
In-charge
Jerolet Sahagun/
FPA Biotech Core
Team Members

Time
Alloted
0.5 day

Amelia Urquia

10 mins

Ken Ryan Eleazar

Present OR for
reference and
control

Record OR (for New


Application only) and/or
prepare Internal Evaluation
Report

Jerolet Sahagun/
FPA Biotech Core
Team Members

30 mins

Forward the submitted


documents to the accredited
evaluator/ consultant for
scientific review

Jerolet Sahagun/
FPA Biotech Core
Team Members

2 days

Evaluation Process

FPA Technical
Evaluators

Prepare Summary Evaluation Jerolet Sahagun/


Report based on the Internal
FPA Biotech Core
and External Expert Evaluation Team Members
Report

8
9
10
11

12

Amelia Urquia

10 mins

Present OR for
reference and
control

Jerolet Sahagun/
FPA Biotech Core
Team Members

1 day

Norlito R. Gicana

1 day

Jerolet Sahagun/
FPA Biotech Core
Team Members
Jerolet Sahagun/
FPA Biotech Core
Team Members

0.5 day

Fill-out Feedback
Form

Ken Ryan Eleazar

END OF TRANSACTION

Product
Category 1&2

5000

Category 3&4
Active Ingredient

3000

Category 1&2

7000

Category 3&4

5000

Full Registration**
Category 1&2
Category 3&4
Active Ingredient

15000
7000

Category 1&2

20000

Category 3&4

15000

Submission of Additional Data


252 days Label/ Expansion/ Crop
(new)
50 days
Legend:
(renewal)
* - 1 year validity
** - 3 year validity
5 days

1 day

14

4500
3000

Product

Jerolet Sahagun/
FPA BiotechTeam
Jerolet Sahagun

13

15

10 mins

Determine registration status


and inform the client
Prepare and issue Billing
Statement based on the
determined registration status
Present Billing
Prepare and issue Order of
Statement
Payment (OP)
Present Billing
Prepare and issue Official
Statement and OP Receipt (OR)
and pay
registration fee(s)
Record OR and prepare
Certificate of Product
Registration and related
attachments
Approve the release of
Certificate of Product
Registration
Release the approved
Certificate of Product
Registration
Issue and collect Feedback
Form

New Application - Filing Fee


Active Ingredient
Product
Conditional Registration*

Present Billing
Prepare and issue Official
Statement and OP Receipt (OR) (for New
and pay filing
Application only)
fee(s)

Fees and Charges (PhP)

15 mins

10 mins

0.5 day

4000
3000

ACCREDITATION OF FERTILIZER AND PESTICIDE RESEARCHER , SAFETY DISPENSER,


RESPONSIBLE CARE OFFICER, AND AGRICULTURAL FUMIGATOR & EXTERMINATOR
Maximum No. of Days 6 working days
Schedule of Available of Service:
Monday to Friday, 8:00 a.m. - 5:00 p.m.
Who may Avail of the Service:
1. Persons who are employed as in-house fumigators or with licensed fumigation company
2. Persons who are employed in plantations as in-house Agricultural Exterminators
3. Persons who are employed in the Fertilizer and Pesticide Stores - for Accredited Safety Dispensers (ASD)
4. Persons who are employed in importer/distributor companies - for Accredited Responsible Care Officers (ARCO)
5. Accredited Researchers (Fertilizer and Pesticide)
What are the Requirements:
1. Attendance to applicable training
2. Passing the written examination (Except ASD)
1. Application Form
2. Certificate of Employment (for CPA and ARCO)
3. Payment of Accreditation Fee
How to Avail of the Service:
Step
1

Applicant / Client

Submit application with the


Receive and check documents
required documents and fee to the
PMID, 3rd Floor, FPA Building
Issue Bill Form
Pay the corresponding fees

3
4
5
6
7

Service Provider

Receive the certificate/ID

Person/Unit
In-Charge
Digna Pucan

Time
Alloted

Accreditation Fee
for Researcher
40 minutes
(2 years validity)

Issue Order of Payment and Accounting Unit and


20 minutes
Gen. Serv. Unit, FAD
Official Receipt (OR)
3 days
Processing
Digna Pucan
2 hours
Review
Digna De Leon
2 hours
Approval
Norlito R. Gicana
Prepare envelope and listing
Digna Pucan
3 hours
for mailing
Mailing on a per region basis
Gen. Serv. Unit,
(schedule is every Tuesday
1 day
FAD
and Thursday)
Still with courier service
Release of certificate/ID

Regional Officer

***End of Transaction***

Fees and Charges (PhP)

1 day (from
receipt)

1,200

Certified Pesticide
Applicators
(Annually)

600

Accredited Safety
Dispenser (2 years
validity)

600

Accredited
Responsible Care
Officer (3 years

900

ISSUANCE OF PERMIT TO PURCHASE METHYL BROMIDE


Maximum Number of Days : 10 working days
Schedule of Availability of Service :
Monday to Friday, 8:00 a.m. - 5:00 p.m.
Who may Avail of the Service:
1. Licensed Pest Control Operator (PCO) - Fumigator
2. In-house Certified Pesticide Applicator (CPA) - Fumigator
What are the Requirements:
I - For End-User (QPS)
1. Request for Permit to Purchase Methyl Bromide
2. Disposition Report
3. Copy of Log Book (original copy to present)
4. Bureau of Plant Industry Certification of Usage
5. Justification in case the request exceeded the regular volume of request
II - For Distributor
1. Request for Permit to Purchase Methyl Bromide
2. Disposition Report
3. Copy of Log Book (original copy to present)

How to Avail of the Service:

Person
Step
1

Applicant/Client
Service Provider
Submit request with the required Receive and check the
documents to the PMID, 3rd Floor, documents submitted
FPA Building

Process and evaluate the


request for Permit to
Purchase

In-Charge

Time
Alloted

None
Leonora Japon

20 minutes

Leonora Japon

8 days

Review the documents

Digna de Leon

30 minutes

Approve the Permit to


Purchase

Norlito R. Gicana

30 minutes

Leonora Japon

40 minutes

Receive the permit

Release the Permit

Fees and Charges (PhP)

***End of Transaction***

REQUIREMENTS
Table. 1 REQUIREMENTS FOR FERTILIZER PRODUCT REGISTRATION

DATA REQUIRED

1.0 General Information


1.1 Name/address of applicant
1.2 Brand Name
1.3 Guaranteed/declared composition

INORGANIC
Biofertilizer
New/Grade/
Microbial
Soil
Traditional
Specialty/
Inoculants/ Conditioner
Controlled Release
GMOs

Plant
Growth
Promoter

Raw
Materials

5.0 Bioefficacy Data

6.0 Inspection of the Fertilizer


GMOs - Genetically Modified

1.4 Certificate of guaranteed analysis


from the supplier.
Local analysis from accredited
laboratory
1.5
1.6
1.7

Name of supplier and country of


origin (imported prod cts)
Size/type of packaging
Description of
manufacturing/production process

1.8 Source and kind of raw


2.0 Sample of Product
Microbial Inoculants: 2 packs of
100
100 L
2.1
2.2
2.3
2.4

Method of analysis
Test of pathogens
Test for heavy metals
Test of weed seeds

3.0 Label
3.1 For liquid and foliar fertilizer
3.2 For inorganic and other solid
4.0 Brochure

17

Dealer Repacker

Mango Contractor

19. Certificate of Accredited Safety


Dispenser Training
20. Mango Contractors Training
21. Duration (Year)

Dealer

7. Filing fee (New)


8. License fee (New/Renewal)
9. List of fertilizer products to be
manufactured/repacked/sold
10. Inspection report and
recommendation from FPA-PDO II /
PDO IV, deputized provincial field
officers of facilities and/or
warehouse
11. List of bulk handling equipment
owned/leased and port operation
12. Pre-licensing inspection report of
plant site, laboratory facilities and
manpower
13. Certificate from FPA licensed
manufacturer/ processor as to its
source and certified analysis of
fertilizer products.
14. Copy of contract with manufacturer.
For foreign suppliers, copy of BOI
(Phil) and may set-up a Branch
office or appoint local representative
to handle their business on their
behalf
15. Mining permit from Bureau of Mines
and Geo-Sciences
16. Environmental Compliance
Certificate (ECC) from DENR
17. Weighing scale at the repacking site
at the point of sale
18.
Certificate of membership for agrodealer/mango contractor association

Manufacturer/Proces
sor/bulk blender

Registration of fertilizer warehouse

Repacker

6.

Indentor

5.

Exporter

4.

Bulk Handler

3.

Area Distributor

2.

Duly accomplished and notarized


application form
For : Corporation, SEC
Cooperative CDA
Single DTI registration
Income Tax Return and Financial
Statement
Product registration of all fertilizer
grades to be manufactured
/sold/exported/repacked
Distributorship agreement/
Certificate from mother
company/Authority to repack

Distributor

1.

Importer

DATA REQUIRED

Importer End-User

Table 2. REQUIREMENTS FOR LICENSING OF FERTILIZER HANDLERS

**
1

**
1

* All fertilizers sold or repacked should be registered by the distributors, importers and manufacturers.
** For restricted fertilizer importers (Potassium nitrate and other nitrates), disposition should only be to
licensed mango contractors.
a

if applicable

17

PROCEDURE FOR FILING OF COMPLAINTS


TO ALL CLIENTS:
Complaints for violations of the FPA Citizens Charter shall be filed with and acted upon in accordance with the
following:
1. For violations committed by the Division Chief or higher (Salary Grade 24 and above), complaints
shall be filed with and acted upon by:
Office of Presidential Assistant for Food Security and
Agricultural Modernization (OPAFSAM)
8th Floor, Philippine Coconut Authority Bldg.
Elliptical Road, Diliman, Quezon City
2. For violations committed by rank and file employees (Salary Grade 23 and below), complaints
shall be acted upon by:
Office of the Executive Director
FPA Bldg., Bureau of Animal Industry Cmpd., Visayas Ave.,
Diliman, Quezon City
Telephone No. 426-1572 or email at: fpacentral77@gmail.com
3. In any event, you may also contact the Office of the Ombudsman and the Civil Service
Commission, respectively, at:
Office of the Ombudsman
Ombudsman Building, Agham Road,
North Triangle, Diliman, Quezon City
Telephone Nos. (+632) 927-4102; 927-2404; 0926-699-4703
Civil Service Commission
Civil Service Commission, Constitution Hills,
Batasan Pambansa Complex Diliman,
1126 Quezon City
Telephone Nos. (+632) 932-0111 and 0917-839-8272.

FEEDBACK AND REDRESS MECHANISM


Please let us know how we have served you by doing any of the following:
Accomplish our Feedback Form located at the reception area and
put it in the drop box
Send your feedback through e-mail at fpacentral77@gmail.com
If you are not satisfied with our services, your written/verbal complaints shall be attended
to by the Office of the Executive Director.

THANK YOU for helping us continuously improve our services.

"Towards better harvest, better health, and safer


environment"

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