College of Business & Economics

ITM 7800-02: INFORMATION SYSTEMS MANAGEMENT

Instructor: Vinki Loomba

E-mail: Vinki.loomba@csueastbay.edu

Office: VBT 336

Office Hours: Wednesday 5:30-6:30 PM

Class Time: Wednesday 6:30-10:00 PM

Classroom: VBT 219

Course Units: 4

Phone: 1-510- 885-7691

Class Website: http://bb.csueastbay.edu/webapps/portal/frameset.jsp

Class resources: on Blackboard
Required Materials:
1. TEXTBOOK: Brown, C.V., DeHayes, D.W., Hoffer, J.A., Martin, E.W., and Perkins, W.C.
Management Information Technology, Prentice Hall, Seventh Edition, 2009. ISBN-13: 978-0-13214632-6 or ISBN-10: 0-13-214632-0.
2. Laptop for in-class exercise.
COURSE DESCRITION:
Information technology has become an integral part of every business regardless of its size and plays a vital
role in the success of modern day businesses. Todays businesses are increasingly dependent on
information technology for achieving their strategic and operational objectives, it is important for
businesses to manage information technology resources operationally and strategically. This course is an
introduction to such systems. It seeks to help students understand how information technology contributes to
the organizations and enhances productivity, and how organizations and users can get maximum value form
it. Students will gain a general knowledge of hardware, software, and the necessary components that make up
a computer based information system. Students will learn some practical skills of using Excel that can be
used to solve day to day business problems and to help making managerial decisions.
OBJECTIVES AND LEARNING OUTCOMES:
Upon successful completion of the course, students should be able to:
1. Have an overview of the technical basics of computer hardware, software, and networking.
2. Understand the strategic importance of various information systems.
3. Understand and apply the fundamental concepts and theories of information systems management.
4. Identify and differentiate various system analysis and development approaches.
5. Justify the ethical and security issues in information systems management.
6. Identify the technologies for information and network security.
7. Understand the technologies for data and database management.
8. Gain an understanding of the role of outsourcing and globalization.
9. Analyze the challenges facing global information systems management.
10. Describe e-commerce characteristics and architectures.
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11. Use the techniques and approaches for project management.

GRADING:
20% - Group Project;
15% - Case study
10% - Two Individual projects
5% - Class participation and Attendance
15% - 1st Quiz
15% - 2nd Quiz
20% - Final Exam
Grades: This class does not use a curve. Students will each receive the grades they have earned.
A = 93-100;
A- = 90-92.99;
B+ = 87-89.99;
B = 83-86.99;
B- = 80-82.99;
C+ = 77-79.99;
C = 73-76.99;
C- = 70-72.99;
D+ = 65-69.99;
D = 60-64.99;
F = 0-59.99.
Projects:
There will two group projects. Groups will be formed based on students interests and an ideal group
should have 4-5 members. You are allowed to pick your team members. Provide your team names and
list of students in the team by the end of first class. If you are unable to pick a group I will be
randomly assigning groups. All students in the same group will work as a team on a given project.
The group project will be evaluated based on:
1. A complete report with current findings and recommendations for future enhancements. Show
your reasoning.
2. An oral presentation. Each team will hand in one hard copy of a report and presentation slides
before presenting it in class. The group project is worth 20 point: 10 points for the report and 10
for the presentation.
Group Project:
1. Choose a company (any)
2. Identify two or more current information systems or technologies used by the company to
improve firm performance.
3. Analyze the current technologies used and any gaps/issues with it.
4. Identify one or two other information systems or technologies that could be deployed by the
company in the future to further improve its performance. More details about the task will be
provided when the class meets.
Each team will make a formal presentation of their analysis to the entire class. It is important that
each group presentation is limited to 20 minutes (more details will be discussed in class) and each
group member must present a part of the project. The presentation should be tightly related to the
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project report and is worth 50% of the points.

Group Project Report should be 10-12 pages maximum in APA format, double spacing with
citations and appendix if any. The PowerPoint presentation should be 18-20 slides and including
introduction and Q&A slide.
Presentations will be made on the last class and a hardcopy of the report and presentation is due on
the same day before presenting in class.
Group Case Study:
A case is a mini group project with an oral in class presentation. A list of case studies will be provided
and each team will pick a case study to work on as a team. The team should prepare a maximum 6
pages report and maximum 15 presentation slides on the selected case study. The team will present the
case study in the class on a selected day. There will be class discussion and class participation points. It
is important that each group presentation is limited to 15 minutes and each group member must present
a part of the project.
Presentations dates will be decided in class and a hardcopy of the report and presentation is due on
the same day before presenting in class.
Note: A set of specific questions regarding the case studies will be provided during the class.
Quizzes:
Two short quizzes will be given on the dates in the schedule to encourage student learning. Each will
consist of 15 multiple-choice questions and each question will be worth 1 point.
Final Exam:
A final exam will be given on the last day of the class. It will consist of 20 multiple-choice questions
and each question will be worth 1 point.
POLICY ON CLASSROOM BEHAVIOR:
Students must behave in a professional manner. Students cannot engage in constant chatting with others,
must not use computer to play video games, should avoid using computer for purposes unrelated to the
class, and need to turn off cell phones.
Students need to have laptops for in-class exercises and presentations. Student presentations must be
done in PowerPoint. Students are encouraged to use laptops, tablets, and iPads for note taking during
class. Almost every week students will need to access Blackboard and the Internet during class, so
bringing a laptop will be beneficial.
Written assignments must be submitted in Word, following APA formatting guidelines and specific
instructions given in class. No late assignments will be accepted. Deadlines will be clearly posted and
discussed in class.
POLICY ON AUDIO AND VIDEO RECORDING DURING THIS COURSE:
Due to the nature of our in class discussions, any type of audio or video recording is strictly
prohibited. Our discussions need to be open and kept in the classroom context. Students participate
more fully when they know they are not being recorded. Photos during class presentations are fine.
POLICY ON ACADEMIC DISHONESTY:
The University has a published policy on cheating and academic dishonesty; described at
http://www20.csueastbay.edu/academic/academic-policies/academic-dishonesty.html.
Students
are
expected to be familiar with the policy and to abide by it. Cheating will result in: 1) a zero score on the
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test and the loss of all grading options; and/or 2) an "F" grade for the course; and/or 3) referral to the
Academic Vice President for expulsion from the University.

ACCOMMODATIONS FOR STUDENTS WITH DISABILITIES:

If you have a documented disability and wish to discuss academic accommodations, or if you would need
assistance in the event of an emergency evacuation, please contact me as soon as possible. Students with
disabilities needing accommodation should either speak with me or Student Disability Resource Center
(SDRC).
CLASS FOOD AND DRINK POLICIES:
I highly recommend you eat something before class starts. Many of us may need to snack and drink nonalcoholic beverages during the session, which is completely acceptable. Use your own best judgment and
be respectful of others around you. If you have any questions about this, please see me.
EMERGENCY INFORMATION:
California State University, East Bay is committed to being a safe and caring community. Your
appropriate response in the event of an emergency can help save lives. Information on what to do in an
emergency situation (earthquake, electrical outage, fire, extreme heat, severe storm, hazardous materials,
and terrorist attack) may be found at: www.aba.csueastbay.edu/EHS/emergency_mgnt.htm
Please be familiar with these procedures. Information on this page is updated as required. Please review
it on a regular basis.
Note: Class Work Schedule: Due to the dynamic nature of this class, this is subject to change.
Changes will be discussed in class.
SCHEDULE:
Date

Topics

Wed, March 30

Course Overview; Managing IT, Hardware and Software (ch 1,2)

Wed, April 6

Telecommunications, Networking & Data Resource (ch 3,4);

Wed, April 13

Enterprise Systems and E-Business Systems (ch 5,7); Case Study class discussion

Wed, April 20

Managerial Support Systems (ch 6); Quiz 1 (ch 1,2,3,4); Group project topics due

Wed, April 27

Basic Systems Tools and Software Development (ch 8,9); Group Case Study;

Wed, May 4

Methodologies for purchased software (ch 10); Class Project; Quiz 2 (ch 5,6,7,8,)

Wed, May 11

IT project Management (ch 11); Group Case Study

Wed, May 18

Planning Information System Resources and Information System Functions (ch 12,13);
Group Case Study

Wed, May 25

Information Security and Legal Ethical and Social Issues (ch 14,15); Group Case Study

Wed, June 1

Final Exam (ch 9-15); Group Presentations and Reports due