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In 2016, millions of American consumers will likely have their first video
consults, be prescribed their first health apps, and begin using their
smartphones as personal diagnostic tools. These new experiences will begin
to make real the dream of anywhere, anytime healthcare, changing
consumer expectations and fueling innovation.
Also in 2016, many Americans, faced with higher deductibles, will manage
medical expenses with new tools and services rolled out by their insurance
companies, healthcare providers, banks, and other new entrants to the
healthcare space, such as software, hardware, and technology
companies. Consumers may find these new experiences reminiscent of the
way they now plan for retirement, using 401(k)s and other financial vehicles.
This will be the year that doctors and other clinicians learn to use insights
gleaned from data, and to integrate novel analytical tools into their
treatment plans. Supporting this transformation in the practice of medicine,
leading medical device companies are developing partnerships with
technology and software companies to aggregate large volumes of medical
and consumer data. These companies are using cognitive computing to
provide physicians and researchers with more holistic and personalized
treatment options, including for difficult chronic conditions, such as diabetes.
Artificial intelligence-based coaching systems have demonstrated results in
complex treatment areas, such as joint replacement, behavioral health, and
spinal surgery, and AI technology shows promise in advancing treatment and
demonstrable outcomes across a range of conditions. Expect data-oriented
strategic partnerships and joint ventures to continue their prominence in
2016, with industry leaders redefining their approach to business
development and partnerships to sustain competitive advantage in an
outcomes-driven new health economy.
As physician preference sales fade due to the market forces of consolidation
and readmission risk, medical device companies will likely face three new
care delivery challenges and opportunities: First, retailers will most likely
continue their aggressive push into care delivery, taking advantage of their
physical presence, large traffic counts, and extensive consumer insights.
Second, the emergence of bedless hospitals, where intervention occurs in
the hospital and recovery takes place in the patients home or an alternative
setting, will radically impact healthcare. Finally, we will likely see the rise of
Care in the palm of your hand Thanks to the rapid pace of technological
innovation and shifts in financial incentives, care will begin to move into the
palms of consumers hands, providing care anywhere, anytime. This
transformation represents the greatest risk to the diagnostics industry, as
new entrants push aggressively to provide consumer-oriented solutions that
meet health and clinical needs.
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