Q: Which Windows OS are you most comfortable with?

A: This is a very basic question and you can prepare your answer by researching which OS version is used by the company youre applying in.
Be sure to do a little reading on the systems you are familiar with, so you can showcase your skills.
Q: Why do we use DHCP?
A: Dynamic Host Configuration Protocol (DHCP) is used to assign dynamic IP addresses to network devices, allowing them to have a different IP
address each time they are connected to the network.
Q: What is DNS and why do we use it on workstations?
A: The Domain Name System (DNS) is used to resolve human-readable hostnames like www.intenseschool.com into machine-readable IP
addresses like 69.143.201.22. The DNS address is configured on workstations. Windows redirects all domain names to resolve into IP addresses.
Q: What is a default gateway? What happens if I dont have one?
A: A default gateway is a routing device used to forward all traffic that is not addressed to a destination within the local network or local subnet. If
you dont have a default gateway, it is not possible to communicate with the network device/host of different networks. Dial-up internet
connections do not require a default gateway though because it is present in the ISP itself.
Q: How do I find the path that a packet takes to its destination?
A: Using tracert command lets you see the path travelled by a packet to its destination.
Q: What is the use of Safe Mode? When should we use it in Windows?
A: Often, we have to start Windows in Safe Mode in order to remove spyware or for troubleshooting driver problems and other diagnostic
purposes. Only specific programs and files with limited driver support are needed to run the operating system. This will allow you to attempt to
remove viruses, change bad drivers and perform other diagnostic tasks that cannot be done in Normal Mode.
Q: How do I start in Safe Mode?
A: Method 1: Reboot the computer. Start pressing the F8 key as soon as your system starts to boot. This will open multiple boot options
including Safe Mode.
Method 2: Open Run, type msconfig and press Enter. A system configuration window will pop up; now go to the Boot tab, check the Safe
boot box and select Minimal for a typical safe boot. Click Apply and your computer will boot into Safe Mode the next time it restarts.
Q: What is the use of the BOOT.ini file?
A: Boot.ini files are required in booting Windows operating systems, starting with Windows NT. The boot.ini file also provides flexibility for dual
booting multiple operating systems on the same computer.
Q: How do I edit my Boot.ini?
A: From Windows:
Open Run, type msconfig and press Enter to open System Configuration Utility. Select the tab labelled BOOT.INI. Click the button labelled
Check All Boot Paths. A dialog box will open detailing the location of any invalid operating system locations.
Q: Which command is used to check IP configuration?
A: You can use ipconfig /all to display all of the current TCP/IP configuration values, including the IP address, subnet mask, default gateway, and
Windows Internet Naming Service (WINS) and DNS configurations.
Q: How can I make my hard disk dynamic?
A: Go to Run then type diskmgmt.msc. After that, right click on hard disk to convert a basic disk to dynamic disk.
Note: You should be logged in with an administrator account.
Q: What is the blue screen of death?
A: A Blue Screen error is mainly due to hardware or software incompatibility within the system. The most common reasons for a Blue Screen of
Death (BSD) are unwanted software installation, high CPU usage and faulty RAM. Try the following options.
1. Pull out the RAM card, rub it with rubber on the chip side, and re-insert.
2. If a BSD still occurs, try using that RAM on another system.
3. Every BSD has a unique code; try searching it on Google to find a solution.
Q: What are some common sources of computer viruses and how can you prevent being infected?
A: Some common sources are Internet downloads, email attachments, and infected CDs/DVDs. You can use trusted anti-virus software and
update it regularly. Make sure it checks every file on the computer. Backup your system periodically in case a major infection occurs, and be
aware of all software and programs that run on your computer. Never click a suspicious link or download a suspicious file.
Q: Describe some commonly used LAN cables. What is the maximum length of LAN cable for proper
communication?
A: There are mainly two types:
1.
Cat 5 (Category 5 where 5 indicates twists per inch) & Cat 5e (5e indicates 5 twists per inch per pair which leads
to reduced cross talk). Both Cat 5 & 5e are UTP cables that can support up to 100 Mbps.
2.
Cat 6 & 6e are UTP cables that can support up to 1 Gbps.
After about 80 meters (260 feet), you will usually see a reduction in speed.
Q: Windows cannot currently check for updates; what could be the possible reasons?
A: There could be two possible reasons:
1.
Missing/corrupted files
2.
Update services down
Method 1: Contact Microsoft: http://support.microsoft.com/mats/windows_update/
Method

2: Please follow the steps below:

Go to Run, type services.msc without quotes and press Enter.
Locate Windows Update.
Right click on Service and select Properties.
In Start-up type, select Enable.
Click Start under Service status.
Click OK.

Q: What is the SysWOW64 folder?

A: It is normally found in a 64-bit OS, for example 64bit Win7. This folder is very similar to the system32 folder of the 32-bit OS.
Q: What do you mean by NTLDR Error?
A: NTLDR is known as the Network Loader. It helps in loading the operating system. If any system is showing NTLDR is missing then you need
to copy the NTLDR file from operating system CD.

them. If the software is assigned to the computer, the software will

downloadautomatically on the user's next login. It cannot be installed by the user.
What is Active Directory schema?
Active Directory Schema is a Microsoft Management Console (MMC) snap-in
thatyou can use to view and manage the Active Directory Domain Services (AD
DS)schema & Active Directory Lightweight Directory Services (AD LDS) schema
objects. The schema contains formal definitions of every object class that can
be created inan Active Directory forest. The schema also contains formal definitions
of everyattribute that can or must exist in an Active Directory object. The Active
Directory Schema snap-in includes two containers: the
Classes
container and the
Attributes
container. These containers store the class andattribute definitions. These definitions
take the form of classSchema objects, whichyou can view in the
Classes
container, and attributeSchema objects, which you canview in the
Attributes
container.
What are the domain functional level in Windows Server 2003?
Windows Server 2003 Domain Functional Level
Windows Server 2003 domain functional level is the highest level that
can bespecified for a domain. All domain controllers in the domain are running
WindowsServer 2003. This basically means that Windows NT 4 and Windows 2000
domaincontrollers are not supported these domains. Once the domain level is
set asWindows Server 2003 domain functional level, it cannot be lowered to any of
theprevious domain functional levels.All Active Directory domain features
are available
in Windows Server 2003 domainfunctional level:

Local and Global groups

Distribution Groups

Distribution group nesting

Security group nesting

universal Groups

Group conversion between Security Groups and Distribution Groups

Global Catalog support

SID History

Up to 1,000,000 domain objects are supported

Renaming domain controllers

Update logon timestamp

Users/Computers container redirection

Constrained delegation

User password support on the InetOrgPerson object

How to check which domain function level is set for the domain
1.Open the Active Directory Domains And Trusts console2.Right-click the
particular domain whose functional level you want verify, andselect Raise Domain
Functional Level from the shortcut menu.3.The Raise Domain Functional Level
dialog box opens4.You can view the existing domain functional level for the domain
in Currentdomain functional level.
How to raise the domain functional level to the Windows 2000
nativedomain functional level or Windows Server 2003 domain
functional level
Before you can raise the domain functional level to Windows Server 2003
domainfunctional level, each domain controller in the domain has to running
WindowsServer 2003. To raise the domain functional level for a domain,1.Open the
Active Directory Domains And Trusts console2.Right-click the particular domain
whose functional level you want to raise,and select Raise Domain Functional Level
from the shortcut menu.3.The Raise Domain Functional Level dialog box
opens.4.Use the Select An Available Domain Functional Level list to choose
thedomain functional level for the domain.5 . C l i c k R a i s e 6 . C l i c k O K
What are the forest functional level in Windows Server 2003?
Windows Server 2003 Forest Functional Level
All domain controllers in the forest have to be running Windows Server 2003 inorder for the
forest functional level to be raised to the Windows Server 2003 forestfunctional level.
In the Windows Server 2003 forest functional level, all forest-wideActive Directory
features are available, including the following:

Domain renaming

Forest Trust

Defunct schema objects

Dynamic auxiliary classes

Application groups

Universal Group caching

Application directory partitions

Global Catalog replication enhancements


Installations from backups

The Active Directory quota feature

SIS for system access control lists (SACL)

Improved Knowledge Consistency Checker (KCC) replication algorithms

Linked value replication

InetOrgPerson objectClass

NTDS.DIT size reduction

How to check which forest functional level is set for the forest
1.Open the Active Directory Domains And Trusts console2.Right-click Active
Directory Domains and Trusts in the console tree, andselect Raise Forest Functional
Level from the shortcut menu.3.The Raise Forest Functional Level dialog box
opens4.You can view the existing domain functional level for the domain
in Currentforest functional level.
How to raise the forest functional level to Windows Server 2003
forest functional level
Each domain controller in the forest has to be running Windows Server 2003
beforeyou can change the forest functional level to Windows Server 2003. When you
raisethe forest functional level, all domains in the forest will automatically have
theirdomain functional level raised to Windows Server 2003.
To raise the forest functional level for a forest,1.Open the Active Directory
Domains And Trusts console2.Right-click Active Directory Domains And Trusts in
the console tree, andselect Raise forest Functional Level from the shortcut
menu.3.The Raise Domain Functional Level dialog box opens4 . C l i c k
Raise5 . C l i c k O K
What is IPv6?
IPv6 (
Internet Protocol Version 6
) is also called IPng (
Internet Protocol next generation
) and it is the newest version of the Internet Protocol (IP) reviewed in theIETF
standards committees to replace the current version of IPv4 (
Internet ProtocolVersion 4
). The official name of IPng is IPv6, where IP stands for
Internet Protocol
and v6 standsfor
version 6
.IPv6 is designed to allow the Internet to grow steadily, both in terms of the numberof
hosts connected and the total amount of data traffic transmitted.IPv6 is an Internet
Protocol (IP) for packet-switched internetworking that specifiesthe format of packets
(also called datagrams) and the addressing scheme acrossmultiple IP networks. In

comparing the two protocols IPv6 expands upon theaddressing and routing
capabilities of IPv4 in a number of ways including:

In IPv6 the IP address size is increased from 32 bits to 128 bits

IPv6 supports a greater number of addressable nodes

IPv6 provides more levels of addressing hierarchy

IPv6 offers simpler auto-configuration of addresses

Ipv6 also supports simplified header format The biggest benefit of IPv6 is that it will
replace the IPv4 32-bit address scheme witha much longer 128-bit address scheme. The
IPv4 32-bit address scheme allows for atotal of 2^32 addresses while IPv6 allows for
2^128 total addresses.
What is the file thats responsible for keep all Active Directory
database?
The Active Directory Database is Stored in %SYSTEM ROOT%\NDTS folder. The
file is called as ntds.dit.Along with this file there are other files also present in this
folder.List of files and use of those files are listed below1. ntds.dit : This is the main
database file for active directory.2. edb.log : When a transaction performed to
ad database, like writing some datafirst the data will be stored to this file. And after
that it will be sent to database. Sothe system performance will be depends on how
this data from edb.log file will bewritten to ntds.dit3. res1.log : Used as reserve space
in the case when drive had low space. It isbasically 10MB in size and creted when we
run dcpromo.4. res2.log : Same as res1.log. It is also 10MB in size and the purspose
also same.5. edb.chk : This file records the transactions committed to ad database.
Duringshutdown, shutdown statement is written to this file. If it is not found when
thesystem rebooted, the ad database tries to check with edb.log for the
updatedinformation.Edb corruption or Edb active directory corruption is really serious.
However you can