Professional Documents
Culture Documents
Who am I
Agenda
Day 01
Introduction on BtoB
Feedbacks on the article to be read.
Teamwork on BtoB management articles
Day 02
Small Case study
Bigger Case study
Question 1
Imagine you are Marketing Manager at BASF deicing department in
London. You have a new product to deice airport runways. What is
your Market ?who is your target ?
Network
Picture
Networking
Network
Outcomes
Types of Networks
Network
Picture
Networking
Choice about
how to network
Network
Outcomes
Paradox 1: restiction
of opportunities
Confront or Conform
Choice with existing
relationships
Consolidate or Create
Paradox 2: company is
defined by or defines
its relationships
Networking
Choice about
how to network
Coerce or Concede
Paradox 3: controling
the network
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Assignement
Make 9 groups
Read the assigned article
Write 2 Word pages to summarize it (send it to me before the end
of the class)
Context
Case explanation
Model developed
Your point of view
Discussion
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ARA Model
(Actor Resource Activities)
Actors control activities / resources
Actors ca be individuals, group of people, corporate or group of
corporate
Perform & Control activities (what activity/ what mix of resources)
Network to get access to resources (strong or weak links)
Activities are based on control (direct through ownership/indirect
through network) over activities
Actors are goal oriented (Main goal being ti get control over the
network because control enables to achieve other goals) One gets
control over resourcres through ownership & networking and
control over Activities through resources and knowledge
Actors of a network have different knowledge about Activities,
Resources and other Actors. The nearer in the network, the better
known.
Prof. Alexandre Lavissire
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ARA Model
(Actor Resource Activities)
Resources
Physical resources
Products
Facilities
Organisational resources
Business units
Business relationships
Prof. Alexandre Lavissire
13
ARA Model
(Actor Resource Activities)
Activity
Is when actors combine, develop, exchange, or create resources by
utilizing resources
2 types of activities:
Transformation activities controlled directly by a single actor
Transfer activities transfer of control from 1 actor to another
Linked in cycles involving transformation and transfer
Single activities by specific actors are not indispensables. The
network can adapt with surrounding activities
Activity network is always imperfect. new/changes/rearrangement of
activities can improve the network
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ARA Model
15
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