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Project Management.

Professional

(PMP)
Redf2661@Yahoo.com
What's Up: +966558411183
Linked In: https://sa.linkedin.com/in/nasseribrahim

Welcome
Introducing
Lecturer

Attendance

Project Management Institute (PMI)


Not-for-profit professional association. primary goal is
to advance the practice, science and profession of
project management.
Recognized since 1969 by working PMs Nearly
550,000 members.
Headquartered in Pennsylvania USA.
130 * 550,000 = 71,500,000$/Year
Not for Profit
3

PMI Certification Programs


PMI Certification Programs include PMP, PgMP, PMI-SP
(Scheduling Professional) PMI-RMP (Risk Mgmt Professional).
Examination is offered via computer, worldwide.
Individual Benefits:
Professional/ personal recognition.

Expedites professional advancement.


Create job growth/ opportunities within organizations.
Provides framework for standardized project management
requirements.
5

PMI Certification Materials


To assist PMI candidates for
completing the PMI certification
exam administered by the
Project Management Institute.
Content is based on A Guide To
The Project Management Body
Of Knowledge Fifth Edition
(PMBOK), and others sources.

The Exam
Exam Does test of:
Your knowledge of PMIs processes.
Your understanding of the terms that are used.
Your ability to apply the processes in a variety of
situations.
Your ability to apply key formulas to scheduling,
costing, estimating, and other problems.
Your understanding of professional responsibility as
it applies to project management.

Continue The Exam


It is 200 pass/fail questions.
To pass, you have to answer 106 graded questions
correctly out off 175. That translates to 61% *.

The other 25 questions are considered experimental


questions that PMI is evaluating for use on future
exams. However, they do not count toward your grade
and you will not know which questions count and
which dont.

Requirements to Apply
To be eligible for PMP Certification, you will need to demonstrate
that you meet certain minimum criteria as below:
With a College Diploma
A university Degree,
4,500 hours of project management experience,
35 hours of project management education.

Without a College Diploma


A high school diploma or equivalent,
7,500 hours of project management experience,
35 hours of project management education.

Validity
The credential is valid for 3 Years.

Candidates must recertify every 3 years by earning


60 Professional Development Units (PDUs).

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PMP Pay Scale

11

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Ethics in Project Management


For this reason, PMI offers guides for practitioners like
the PMI Code of Ethics and Professional Conduct, and
an avenue to report and resolve matters involving
unethical behavior through the PMI Ethics Review
Committee.
In-order to earn the PMP certification, applicants must
agree to the PMP code of professional conduct.

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End

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Project Management Framework

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What Is A Project?
Project
A Project is a temporary endeavour undertaken to
create a unique product, service or result.
End is reached when the objectives have been
achieved, or when the project is terminated
because its objectives will not or cannot be met,
or when the need for the project no longer exists.
Projects require project management.
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Project Management
What is a Project Management?
Project management is the application of
knowledge, skills, tools, and techniques to project
activities to meet the project requirements.
47 project management processes which logically
categorized into five Process Groups.
It is both a science and an art.

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Portfolio, Program, and Projects


Portfolio refers to a collection of projects, programs,
sub portfolios, and operations managed as a group to
achieve strategic objectives.
program is a group of related subprogram, projects,
and operations where doing them together to provides
benefit or efficiency.
Again
What is Project, Project Management?
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Project Management Office


A project management office (PMO) is a management
structure that standardizes the project-related
governance processes and facilitates the sharing of
resources, methodologies, tools, and techniques.
A PMO may be delegated the authority to act as an
integral stakeholder and a key decision maker.

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Types of PMO:
Supportive. Supportive PMOs provide a consultative role to projects
by supplying templates, best practices, training, access to
information and lessons learned from other projects.

controlling. Controlling PMOs provide support and require compliance


through various means. Compliance may involve adopting project
management frameworks or methodologies, using specific templates,
forms and tools, or conformance to governance.
Directive. Directive PMOs take control of the projects by directly
managing the projects. The degree of control provided by the PMO is
high.
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Operations
Are organizational function performing the ongoing
execution of activities that produce the same product or
provide a repetitive service.
Are permanent endeavors to produce repetitive outputs,
with resources assigned to do basically the same set of
tasks according to the standards institutionalized in a
product life cycle.

Operations require business process management or


operations management.

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Projects Vs. Operational Work


Operations differ of:
Are ongoing.

Produce repetitive products, services, or


results.
Operations work sustain the organization
overtime.

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Role of the Project Manager


Leadership

Team building

Motivation

Communication

Influencing

Decision making

Political and cultural awareness Negotiation


Conflict management

Coaching

End

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Foundational Terms & Concepts

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Organizational influences on a Project


Organizational cultures and Styles
An organizations culture and style affect how it conducts
projects. Cultures and styles are known as cultural norms,
which develop over time. Example: Shared visions, mission,
beliefs, and Regulations, Policies, and reward systems;

Organizational communications
Organizational communications capabilities have great
influence on how projects are conducted.

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Organizational Process Assets


Organizational process assets are the plans,

processes, policies, procedures.


It include the organizations knowledge bases
such as lessons learned & historical info.

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Enterprise Environmental Factors


It may have a positive or negative influence on the
outcome.
They are considered as inputs to most planning
processes.

Enterprise Environmental Factors include:


Organizational culture, structure, and processes.
Government regulations or industry standards.

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Organizational Structure
Organizational structure is EEF which affect
the availability of resources and Influence how

projects are conducted .


Organizational structures range from
functional to projectized, with a variety of
matrix structures in between.

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Organizational Structure
Culture & Structure is EEF. so, a PM should understand
the differences that may affect a project as it will
have impact on the way the project is managed and
even its ultimate success.
Three major types of organizations Structure
1. Functional Structure
2. Projectized Structure
3. Matrix Structure:
Weak Matrix - Strong Matrix - Balanced Matrix

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Functional Organization

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Projectized Organization

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Weak Matrix Organization

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Balanced Matrix Organization

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Strong Matrix

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Organizational Structure
Project Managers Power

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Project Life Cycle


a collection of generally sequential or
overlapping project phases.

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Project Life Cycle


Initiating

Planning

Monitoring &
Controlling
Executing

Closing

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Continue Project Life Cycle

41

What is A Project Management


Process?
A package of inputs, tools and techniques,
and outputs used together to do something
on the project.
There are 47 unique processes.

The output from process are often used as


inputs into other processes.

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Essential Terms
Progressive Elaboration
You dont know all of the characteristics
about a product or project when you begin.
Instead, they may be revisited often and
refined,

The characteristics of the product emerge


over time, or progressively.

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Essential Terms
Baseline
Baseline refers to the accepted and
approved plans & their related documents.
Baselines are prepared on triple constraints:
Scope (Quality), Time, Cost.

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Essential Terms
Regulation
Official document that provides guidelines
that must be followed.
Issued by government or another official
organization.
Standard
A document approved by a recognised body
that provide a guidelines. It is not
mandatory.

45

Essential Terms
Policy
Organization policy is an asset.
Gives guidance to your action as per local
organization rule.
Save time later in the future by preventing
you from doing something your company
would frown upon.
PMs should follow company policy.

46

Essential Terms
Sellers.
Sellers, also called vendors, suppliers, or
contractors, are external companies that
inter into a contractual agreement to
provide components or services necessary
for the project.

Business partners.
Also external companies, but they have a
special relationship with the organization.
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Essential Terms
Project Coordinator.
Weaker than a PM.
Can't make overall project decisions.
have some authority to reassign assign resources.
Found in weak matrix or functional organization.
Project Expeditor .
The weakest among all.
Staff assistant with little or no formal authority.
Do not have any authority of resources.
Found in a functional organization.

48

Essential Terms
The Triple Constraint

Scope

Quality

Concept that scope, time, &


cost are closely interrelated,
Expanded view of triple
constrained could be
represented as a hexagon.

49

Stakeholders
Are persons or organizations who are actively
involved in the project or whose interests may be
positively or negatively affected by the performance
or completion of the project.
The project management team must:
- Identify both internal and external stakeholders.

- Determine stakeholders requirements and


expectations.

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Continue Stakeholders

51

So, we have
5 process groups,
10 knowledge areas,

47 project management processes,

52

End

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Project Management Processes

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PMI Framework
Framework Organized into:
10 knowledge areas: Integration, Scope, Time, Cost,
Quality, HR, Communication, Risk, Procurement and
Stakeholder Management.
5 process groups: Initiating, Planning, Executing ,
Monitoring and Controlling, and Closing. And

47 Project Management Processes

56

Process
A process is a set of interrelated actions and
activities performed to achieve a pre-specified
product, result, or service.
47 unique processes composed of three
elements:
1.Inputs
2.Tools and Techniques
3.Outputs

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To Project Success
Select appropriate processes required to meet the
project objectives.

Use a defined approach that can be adopted to meet


requirements.
Comply with requirements to meet stakeholder
needs and expectations.
Balance the competing demands.

58

Organization
Important Issues:
Process groups are not
completely linear.
The scope is
progressively
elaborated, which
means that some
processes are
performed iteratively.

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60

End

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Integration Management

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Integration Management
Integration process cover all project Phases.
Takes a high-level view of the project from start to finish.
Why using the word Integration? Changes made in any
one area of the project must be integrated into the rest
of the project.
The PM must prioritize different objectives that are
competing for time & resources & also keep the team
focused on completing the work.

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Integration Management

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Developed Project Charter


The document that officially starts the project.
Work starts even before the project comes official,
but it will not be real until the charter is issued.
Inputs
1. Project Statement of Work (SOW)
2. Business Case
3. Agreements
3. Enterprise Environmental Factors
4. Organizational Process Assets

T&T

Outputs

1-Expert Judgment Project Charter


2-Facilitation
Techniques

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Inputs
Statement Of Work (SOW)
a narrative description of products or services to be
delivered by the project and is provided by the
project initiator or customer.
Business Case
A business case justification for doing the project in
first place. (Include: ROI)
Agreements
Enterprise Environmental Factors
Organizational Process Assets

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Tools and Techniques


Expert Judgement
Used to assess the inputs to develop a project charter.
Such judgement and expertise is applied to any
technical and management details during this process.
Ex: Other units within the organization, Consultant,
subject matter experts, and
Facilitation techniques

Facilitation techniques have broad application within


project management processes and guide the
development of the project charter.
Ex: Agenda, Ground Rule, Brainstorming, Nominal Group
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Outputs
Project Charter
Documents the business needs, current
understanding of the customer's needs, and the
new product, service, or result that it is intended
to satisfy, such as:
Product purpose or justification.
Measurable project objectives and related
success criteria.
High-level requirements.
High-level risks.

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Project Charter
Summery milestone schedule.
Summery budget.
Assigned PM, responsibility, and authority level,
and Name and authority of the sponsor or other
person(s) authorizing the project charter.
Project Goal & Scope Statement.
Deliverables & Key Stakeholders.
Assumptions & Constraints.
Initial Risks & Schedule Estimates.
Cost Estimates & Success Criteria
Signatures
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Develop Project Mgmt Plan


The process of documenting the actions necessary to
define, prepare, integrate, and coordinate all subsidiary
plans.
Specifies the who, what, when, where and how.

Progressively elaborated, meaning that it is developed,


refined, revisited, and updated.
Inputs

T&T

1. Project Charter
1-Expert Judgment
2. Outputs from other Processes
2-Facilitation
3. Enterprise Environmental Factors Techniques

Outputs
Project Mgmt Plan

4. Organizational Process Assets


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Inputs
Project Charter.
Outputs from other Planning Processes.
(from other knowledge area)

Enterprise Environmental Factors.


Organizational Process Assets.

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T&T
Expert Judgement.

Facilitation Techniques.

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Outputs
Project Management Plan
It is A formal, approved document that defines
how the project is managed, executed, and
controlled.
It may be Summary or detailed.
It composed of one or more subsidiary management
plans and other planning documents.

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Project Management Plan and Project


documents

Differentiation Between the Project Management Plan and Project documents


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Direct & Manage Project Execution


This is where things get done!,
Most of the projects time, cost, and resources are
consumed her.
Inputs
1. Project Management Plan
2. Approved Change Requests

T&T

Outputs

1. Expert Judgment 1. Deliverables


2. Meetings
2. Work Performance data

3. Enterprise Environmental Factors 3. PMIS


4. Organizational Process Assets

3. Change Requests
4. Project Mgmt Plan Updates
5. Project Document Updates

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Inputs
Approved Change Requests
It can modify policies, the project management
plan, procedures, costs, or budgets, or revise
schedules.
It may require implementation of preventive or
corrective actions.
Enterprise Environmental Factors

Organizational Process Assets

77

T&T
Project Management Information System (PMIS)
Provides access to an automated tool, such as
scheduling SW tool, a configuration management
system, and information collection system.

Meetings
Meetings tend to be one of three types:
Information exchange; option evaluation or Decision
making.

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Outputs
Deliverables
Any product, service, or result.
Work Performance data
Information from project activates collected as the
project progresses.
Change Requests (not approved)
When issues are found, it may modify project
policies, or procedures, project scope, project cost
or budget,
It could be: Corrective Actions, Preventive Actions,
Defect Repairs.

79

Continue Outputs
Project management plan updates
Elements of project management plan.
Project Documents updates
Requirements documents.
project logs (issues, assumptions, etc.).
Risk register, and stakeholder register.

80

Monitor & Control Project Work


Looks at all of the work that is being performed &
makes sure that the deliverables themselves & the
way in which they are being produced are inline with
the plan.

All M&C processes compare the work results to the


plan & make whatever adjustments are necessary to
ensure that they match and that any necessary
changes in the work or the plan are identified and
made.

81

Monitor & Control Project Work


Inputs
1. Project Management Plan
2. Schedule forecasts
3. Cost forecasts
4. Validated changes

T&T
1. Expert Judgment
2. Analytical
Techniques
3. PMIS

5. Work performance Info


4. Meetings
6. Enterprise Environmental Factors
7. Organizational Process Assets

Outputs
1. Change Requests
2. Work performance reports
3. Project Management plan
updates
4. Project Documents updates

82

Inputs
Project Management Plan.

Schedule Forecasts
This is expressed in a form of SV and SPI, variance
between planned date and forecasted finish date.

Cost Forecasts
Expressed in a form of CV, CPI, BAC and variance against
planned and actual expenditure .

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Continue Inputs
Validated changes

Approved changes that result from the Perform Integrated


Change Control process require validation to ensure that
the change was appropriately implemented.
Work Performance Information
Work performance information is circulated through
communication processes.
Enterprise Environmental Factors
Organizational Process Assets

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Tools and Techniques


Expert Judgment

Analytical techniques

Analytical techniques are applied in project


management to forecast potential outcomes based on
possible variations of project or environmental
variables and their relationships with other variables.

Project Management Information System

Meetings

86

Outputs
Change Requests (not approved)

Work performance reports


Should be prepared by the project team detailing
activates, accomplishments, milestones, identified issues,
and problems,
It can be used to report the key information including:
Current status,
Forecasts, and
Issues.

Project Management Plan Update


Project Document Updates
Forecasts, Performance reports, Issue log.
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Perform Integrated Change Control


When change occurs in one area, it is SHOULD
evaluated for its impact across the entire
project.
Inputs
1. Project Management Plan
2. Work Performance Reports
3. Change Requests
4. EEF
5. OPA

T&T
1.Expert Judgment
2.Meetings
3.Change Control
Tools

Outputs
1. Approved Change requests
2. Change log
3. Project Mgmt Plan Updates
4. Project Document Updates

88

Inputs
Project Management Plan.
Work Performance Reports.
Change Requests.
Enterprise Environmental Factors
Organizational Process Assets

89

T&T
Expert Judgment.

Meetings.
Change Control Tools
Manual or automated tools may be used.
Tools are used to manage the change requests and the
resulting decisions.

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Outputs
Approved Change Requests
Approved change requests will be implemented through the
Direct and Manage Project Work process.

Change Log
Project management Plan Updates
Any subsidiary management plans.

Project Document Updates

91

Close Project or Phase


Is the process of finalizing all activates across all of
the project management process group to formally
complete the project or phase.
Creating the necessary documentation and archives,
capturing the lessons learned, ensuring that the
contract is properly closed, and updating all org
process assets,
It cant be completed until the project is finished.

92

Close Project or Phase


Inputs

T&T

Outputs

1. Project Management Plan

1.Expert Judgment

1. Final Product, Service,

2. Accepted Deliverables

2.Analytical techniques

or Result Transition

3. OPA

3.Meetings

2. Organizational Process
Assets Update

93

Inputs
Project Management Plan.
Accepted Deliverables
Those deliverables that have been accepted
through the (Verify Scope process).

Organizational Process Assets


Project/phase closure guidelines or requirements
(project audits, project evaluations, and transition
criteria), and

94

T&T
Expert Judgment
Expert judgment is applied when performing administrative
closure activities. These experts ensure the project or
phase closure is performed to the appropriate standards.
Analytical Techniques
Meetings

95

Outputs
Final Product, Service, or Result Transition
The transition of the final product, service, or result that
the project was authorised to produce (or in the case of
phase closure, the intermediate product, service, or
result),

Organizational Process Assets Updates


Project Files.
Historical Information. Historical information and lessons
learned information are transferred to the lessons
learned knowledge base for use by future projects or
phases.

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END

97

Scope Management

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Scope Management
The overall goals of scope mgmt are to:

Define the need, expectations, Manage changes,


and Gain acceptance.
Include the processes required to insure that the
project includes all the work required to complete
the project successfully.
Scope changes should be handled in a structured,
procedural, and controlled manner.

100

Continue Scope Mgmt


Requirements should be documented with the
acceptance criteria.
PMs should work proactively to identify and influence
the factors that cause changes.
In the project context, the term scope can refer to:
Product Scope. The features and functions that
characterize a product, service, or result.
Project Scope. The work that needs to be
accomplished to deliver a product, service, or result
with the specific features and functions.
101

Plan Scope Management


Plan Scope Management is the process of creating a
scope management plan that documents how the project
scope will be defined, validated, and controlled.
Inputs

T&T

Outputs

1. Project Management Plan

1. Expert Judgement. 1. Scope Management Plan

2. Project Charter
3. OPA
4. EEF

2. Meetings

2. Requirements Management Plan.

102

Outputs
Scope Management Plan
The components of a scope management plan include:

Process for preparing a detailed project scope statement;


Process that enables the creation of the WBS from the
detailed project scope statement;

Process that establishes how the WBS will be maintained


and approved;

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Continue Outputs
Requirements Management Plan
The requirements management plan is a component of the
project management plan that describes how requirements
will be analyzed, documented, and managed. It include, but
are not limited to:
How requirements activities will be planned, tracked, and
reported.

Requirements prioritization process;


Product metrics that will be used and the rationale for
using them.

104

Collect Requirements
Defining and documenting stakeholders needs,
The project success is directly influenced by the care
taken in capturing and managing project and product
requirements,

It could categorize into:


Project requirements.
Product requirements.

105

Collect Requirements
Inputs

T&T

Outputs

1. Scope Management
Plan

1. Interviews
2. Focus group

1. Requirements
documentation

2. Requirement
Management Plan
3. Stakeholder
management plan

3. Facilitated workshops
4. Group creativity techniques
5. Group decision making techniques
6. Questionnaires and surveys

2. Requirements traceability
Matrix

4. Project Charter
5. Stakeholder
Register

7. Observations
8. Prototypes
9. Benchmarking
10. Context diagrams
11. Document analysis
106

Inputs
Stakeholders Management Plan
The stakeholder management plan is used to understand
stakeholder communication requirements and the level of
stakeholder engagement.
Project Charter
Stakeholder Register
Used to identify stakeholders that can provide
information on detailed project and product
requirements.
107

T&T
Interviews

Formal or informal approach to discover info from


stakeholders by talking to them directly.
Focus Groups
Bring together prequalified stakeholders and
subject matter experts to learn about their
expectations about a proposed project.
Facilitated Workshop
Primary technique for defining cross-functional
requirements and reconciling stakeholder
differences, focused sessions that bring key crossfunctional stakeholders together to define product
requirements.
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Continue T&T
Group Creativity Techniques
Brainstorming
Nominal Group Technique
Idea/Mind Mapping
Affinity Diagram
Multi criteria decision analysis

109

Continue T&T
Group Decision Making Techniques
Assessment process for multiple alternatives with
an expected outcome in the form of future actions
resolution.
There are multiple methods for reaching a group
decision, Ex:
Unanimity . Everyone agrees on a single course of
action.
Majority . Support from more than 50% of the
members of the group.
Plurality. The largest block in a group decides even if
a majority is not a achieved.
Dictatorship . One individual makes the decision for
the group.
110

Continue T&T
Questioners and Surveys

Observations
Prototypes
Obtaining early feedback on requirements by
providing a working model of the expected product
before actually building it.
It supports the concept of progressive elaboration.

111

Continue T&T
Benchmarking
Benchmarking involves comparing planned practices to those
of comparable organizations to identify best practices.

Context diagrams
Context diagrams show inputs to the business system, the
actor(s) providing the input, the outputs from the business
system, and the actor(s) receiving the output.

Document Analysis
Document analysis is used to elicit requirements by analyzing
existing documentation and identifying information relevant to
the requirements.
112

Outputs
Requirements Documentation
Requirements may start out at a high level and become
progressively more detailed as more is known.

Acceptance criteria.
Impact to other entities inside & outside the org.
Support & training requirements.

Requirements assumptions & constraints.

113

Continue Outputs
Requirements Traceability Matrix
Tables that links requirements to their origin and traces
them throughout the project life cycle.

It helps ensures that each requirement adds business


value by linking it to the business and project objectives.
High-level requirements to more detailed requirements.
It helps identifying key info about the requirements.

114

Define Scope
A detailed understanding of the requirements to be executed,
verified, and delivered. It is this process where the
requirements are gathered and documented.

Inputs

T&T

1. Scope Management Plan


2. Project Charter

1. Expert Judgment
2. Product Analysis

3. Req. Documentation
4. OPA

3. Alternatives Identification
4. Facilitated Workshops

Outputs
1. Project Scope Statement
2. Project Document Update

115

Inputs
Scope Management plan
Project Charter
Requirements Documentation.
Organizational Process Asset

((Gold Plating concept))

116

Tools and Techniques


Expert Judgment
Product Analysis

Detailed Analysis of the projects product, service,


or result, with the intent of improving the project
teams understanding of the product and the
requirements.
Alternatives Identification

To make sure that the team is properly considering


all options as they relate to the projects scope.
Techniques to generate creative thought are used.
Facilitated Workshops

117

Outputs
Project Document Updates

Project Scope Statement


More detailed than the SOW.
It includes:
Goal of the project.
Product descriptions.
Identified risk up to now.
Acceptance criteria.
Cost estimate.
Project exclusions, assumptions, constraints.

118

Create WBS ((Team Work))


The process of sub dividing project deliverables and
project work into smaller more manageable components.

Inputs
1. Scope Management Plan
2. Project Scope Statement
3. Requirements Documentation
4. Org Process Assets
5.Enterprise Env Factors

T&T
1. Decomposition
2. Expert Judgment

Outputs
1. Scope Baseline
2. Project doc updates

119

T&T
Decomposition
Breaking down the project deliverables into
components (the work package level).
In the WBS, top layer is very general (just name),
and each subsequent layer is more and more
specific. Every level is the detailed explanation of
the level above it.
To what level we decompose?
Are tour work packages small enough to be
manage and estimated for time and cost.
Expert Judgment

120

Outputs
Scope Baseline
Which include :

Project Scope Statement.


Work Breakdown Structure. (WBS)
WBS Dictionary .

121

Continue WBS
Elements of a Good WBS
It must be detailed down to a low level. The
lowest level called work packages.
Graphically, arranged, where each sub-level rills
up to the level above it.
The project team with the PM creates it. It can
be means of team building.
It helps define responsibilities for the team.
It is a communicational tool.

122

Continue WBS

123

Continue Outputs
WBS Dictionary
A document that detail information to the contents
(nodes) of the WBS.
WBS dictionary may include, but is not limited to:
Code of account identifier. Description of work.

Assumptions and constraints. Responsible organization.


Schedule milestones. Associated schedule activities.
Resources required.
Cost estimates. Quality requirements. Acceptance
criteria, Technical references. and Agreement
information.
Project Document Updates
124

Example
SAAD want to re-qualify his bed room; he
decide to change his bed, paint walls, buy
new sofa and Get rid of old furniture's.
Since he do not have enough budget; he
also decide to keep some money from his
monthly salary for three months.

125

Example
SAAD Room Re-qualify Project
Could you create WBS for this project?

126

Validate Scope
Validate Scope is the process of formalizing acceptance of
the completed project deliverables.
Scope Validation & Quality Control
Both inspect the product against the scope.
SV performed after QC & can be performed at the
same time.
Difference:

SV focuses on the completeness of the work, while


QC focuses on the correctness of the work.

127

Validate Scope
Inputs

T&T

1. Project Management Plan


2. Requirements Documentation
3. Requirements Traceability Matrix

1. Inspection
2. Group decision
making techniques

4. Verified Deliverables
5. Work Performance data

Outputs
1. Accepted Deliverables
2. Change Requests
3. Work performance Info
4. Project Document Updates

128

Inputs
Project Management Plan
Requirements Documentation
Requirements Traceability Matrix
Verified Deliverables

Work Performance data

129

T&T
Inspection
Includes activities such as measuring, examining and
verifying to determine whether work and
deliverables meet requirements and product
acceptance criteria.
They are sometimes called reviews, product
reviews, audits, and walkthroughs.
Group decision-Making techniques

130

Outputs
Accepted Deliverables
Performed by the PM, the sponsor, the customer, and
the functional managers.
Change Requests
Work Performance information
Work performance information includes information
about project progress, such as which deliverables have
started, their progress, which deliverables have finished,
or which have been accepted.
Project Document Updates

131

Control Scope
An on-going process that begins as soon as the scope
baseline is created where each scope change request
should be controlled and managed.
Inputs
1. Project Mgmt Plan
3. Requirements Doc
4. Requirements Traceability
Matrix
5.Work Performance data
6. Org Process Assets

T&T
Variance Analysis

Outputs
1. Work Performance
information
2. Change Requests
3. Project Mgmt Plan Updates
4. Project document Updates
5. Org Process Assets Updates

132

Inputs
Project Management Plan
Requirements Documentation.
Requirements Tractability Matrix.
Work Performance data
Work performance data can include the number of
change requests received, the number of requests
accepted or the number of deliverables completed, etc.

133

T&T
Variance Analysis
Used to measure differences between what was
defined in the scope baseline and what was
actually created.
A way to investigate and understand the root
causes behind the differences.

134

Outputs
Work Performance Information
Change requests
Project Management Plan Updates
Project Document Updates
Requirements documentation.
Requirements traceability matrix.

135

End

13

Time Management

13

138

Time Management
The PM should be in control of the schedule.
Schedule is built from the ground up, derived from
the scope baseline and other info, and rigorously
managed throughout the life of the project.

Most critical constraint, based of The Triple


Constraint model.

Scope

Quality

139

Plan Schedule Management


Plan Schedule Management is the process of establishing the
policies, procedures, and documentation for planning,
developing, managing, executing, and controlling the project
schedule.

Inputs
1234-

project management plan.


project charter.
EEF.
OPA.

T&T
1-Expert Judgement.
2-Analytical Technique.
3-Meeting.

Outputs
1-Schedule Management Plan

140

Outputs
Schedule Management Plan
A component of the project management plan that
establishes the criteria and the activities for developing,
monitoring, and controlling the schedule. The schedule
management plan may be formal or informal, highly
detailed.
For example, the schedule management plan can
establish the following:
Project schedule model development, Level of accuracy.
Control thresholds, and Process descriptions.

Rules of performance measurement, reporting formats.


141

Define Activities
Identifying the specific actions to be performed to
produce the deliverables, WBS identifies the deliverables
at the lowest level in the WBS, the work package.
Project work packages are decomposed into smaller
components called activities that represents the work
necessary to complete.
Inputs
1. Schedule Mgmt plan
2. Scope Baseline
3. EEF.
4. OPA.

T&T
1. Decomposition
2. Rolling Wave Planning
3. Expert Judgment

Outputs
1. Activity List
2. Activity Attributes
3. Milestone List

142

Inputs
Schedule management plan
Scope Baseline
The project deliverables, WBS, constraints, &
assumptions documented in the project scope
baseline are considered explicitly when defining
activities.
Enterprise Environmental Factors
Organizational Process Assets

143

T&T
Decomposition
Subdividing the work packages into smaller, more
manageable components called activities.
Involving team members in the decomposition can
lead to better and more accurate results.

Rolling Wave Planning


A form of progressive elaboration that models
project planning the way we see things in the real
world.

144

Outputs
Activity List

All of scheduled activities that need to be performed,


Finally, activities are used to create the project
schedule.
Activity Attributes

For planning, we need to have additional info about


activities.
It is an expansion of the activity list and it will be seen
with it.
Milestone List

A significant point or event in the project.


Imposed, dates based on contractual obligation.
Optional, dates based on historical information.

145

Ex: Activity list

146

Ex: activity attribute

147

Sequence Activity
Identifying and documenting relationships among the
project activities.
We can use project management software or using
manual or automated techniques.
Ex: MS Projects, primavera.
Inputs
1. Schedule Mgmt plan
2. Activity List
3. Activity Attributes
4. Milestone List
5. Project Scope Statement
6. EEF
6. OPA

T&T
1. Precedence Diagramming
Method (PDM)
2. Dependency Determination
3. Leads and Lags

Outputs
1. Project Schedule
Network Diagrams
2. Project Document
Updates

148

Inputs

Schedule Management plan.


Activity List.
Activity Attributes.
Milestone List
Project Scope Statement
Organizational Process Assets

149

T&T
Precedence Diagramming Method (PDM) or (AON)
Used in Critical Path Method (CPM) for
constructing a project schedule network diagram.
Activities are represented by the node
(Rectangles), with arrows representing the
dependencies between them.

150

PDM

151

Note:
PDM is Activity on NODE (AON); it mean activity present
by node.
While Activity On Arrow(AOA); activity present by Arrow.

152

Continue T&T
PDM includes four types of dependencies or logical relations:

Finish-to-start (FS): The initiation of the successor


activity depends upon the completion of the predecessor
activity.
Finish-to-finish (FF): The completion of the successor
activity depend upon the completion of the predecessor
activity.

Start-to-star (SS): The initiation of the successor activity


depends upon the initiation of the predecessor activity.
Start-to-finish: The completion of the successor activity
depend upon the initiation of the predecessor activity.
153

Continue T&T
Dependency Determination

Mandatory Dependencies: cant be broken. Also know


as hard logic.
Discretionary Dependencies: soft logic or preferred
logic. Can be a result of best practices that means it is
based on historical information,
External Dependencies.

Internal Dependencies.

154

Continue T&T

Leads and Lags

A lead: One activity getting a jump start on


another.
It allows the acceleration of the successor activity.
Ex. Finish-to-Start Activity (mandatory)

155

Continue T&T
A lag : a waiting period that exists
(must occur) between two activity.
It directs a delay in the successor activity.

During this lag there is no work to performed.


Ex. Start-to-Start Activity (discretionary)

156

Outputs
Project Schedule Network Diagram

No dates are assigned to the activities yet.


Include full representation of every activity with
enough documentation so the flow of activity can be
understood.
Project Document Updates

Activity list.
Activity attributes.
Risk register.

157

Exercise1
Part of Activity List for retail Department development Project
Activity Description
A
Review customer complaints
B
Review old process flow
documents
C
Specify repeated procedures
D
Make short list of complaints
E
Make required change to satisfy
customer
F
Approve for changes and delete
repeated procedures
G
Update process flow
H
Inform interested party

Predecessors
-

Duration-Month
2
3

B
A
D

1
1
4

C,E

F
G

1
1

Draw PDM for above activity list


158

159

Estimate Activity Resource


Analysing project activity to determine the type and quantities of
material, people, logistics, or supplies required to perform each
activity.

Inputs

T&T

Outputs

1. Schedule Management Plan


2. Activity List

1. Expert Judgment
2. Alternatives Analysis

1. Activity Resource
Requirements

3. Activity Attributes
4. Resource Calendars
5. Risk Register
6. Activity cost Estimates

3. Published Estimating
Data
4. Bottom-Up Estimating
5. Project Mgmt Software

2. Resource Breakdown
Structure
3. Project Document
Updates

7. EEF.
8. OPA.
160

Input
Schedule Management Plan
Activity List

Resource Calendars
Information on which resources are potentially available
(when and how) during the activity period,
Risk Register
Risk events may impact resource selection and availability.
Updates to the risk register are included with project
documents updates.
Risk Register Example

161

Continue Inputs
Activity cost Estimates
The cost of resources may impact resource selection.

Enterprise Environmental Factors


Organizational Process Assets

162

T&T
Expert Judgement.
Bottom-Up Estimating
Alternative Analysis
Outsourcing an activity, purchasing a S.W. component
rather than building it, or using a totally different
approach to complete the activity.
Published Estimating Data
Data available through published, recognized sources
that can help in estimating,
Project Management Software

163

Outputs
Activity Resource Requirements
The type & quantity of resources required for each
schedule activity is the primary output.
Ex. Two senior programmers are required for 4
months.
Resource Breakdown Structure (RBS)
Similar to WBS, is a hierarchical structure of the
identified resources by resource category &
resource type.
It is useful for organizing and reporting project
schedule data with resource utilization
information.

164

Continue Outputs
Project Document Updates
Activity list.
Activity attributes.
Resource calendar.

165

Estimate Activity Durations


Analyze each activity in the activity list to estimate
how long it will take. It focuses on determining the
duration.
It requires the amount of work effort required to
complete is estimated and the amount of resources
to be applied to complete the activity is estimated,
these are used to approximate the number of work
periods needed to complete the activity.
project management software can be used.

166

Estimate Activity Durations


Inputs
1. Schedule Management Plan
2. Activity List
3. Activity Attributes
4. Activity Resource
Requirements
5. Resource Calendar
6. Project Scope Statement
7.Risk Register
8.Resource Breakdown structure
9.EEF
10. OPA

T&T
1. Expert Judgment
2. Analogous Estimating
3. Parametric Estimating
4. Three-Points Estimates
5. Group Decision Making
Techniques
6. Reserve Analysis

Outputs
1. Activity Duration
Estimates
2. Project Document
Updates

167

Inputs

Schedule Management Plan


Activity List.
Activity Attributes.
Activity Resource Requirements
The resources assigned to the activity, and the
availability of the resources will influence the
duration of most activities.
Resource Calendars
The type, availability, & capabilities of human
resources.
The type, quantity, availability, & capability when
applicable, of both equipment & material resources.

168

Continue Inputs
Project Scope Statement
Risk Register
The risk register provides the list of risks, along with the
results of risk analysis and risk response planning.
Resource Breakdown Structure
provides a hierarchical structure of the identified
resources by resource category and resource type.
Enterprise Environmental Factors
Organizational Process Assets
Duration estimating databases and other reference data,
169

T&T
Expert Judgement.
Analogous Estimating
Top-Down Estimating use info from a previously
performed project to estimate the current project.
Uses parameters such as duration, budget, size, weight,
and complexity as the basis for estimating.
Parametric Estimating
It can produce a higher levels of accuracy.
Uses statistical relationship between historical data and
other variables.

170

Continue T&T
Three-Point Estimating (PERT) : PERT, use three data points for
the duration instead of simply one.

Pessimistic, Most Likely or realistic, and Optimistic


estimates,
Formula: Pessimistic + 4XMost Likely + Optimistic
6
Standard Deviation for an Estimate:
Sigma= Pessimistic Optimistic
6
Two commonly used formulas are triangular and beta
distributions. The formulas are:

Triangular distribution. tE = (tO + tM + tP) / 3


Beta distribution

tE = (tO + 4tM + tP) / 6


171

Continue T&T
Group Decision-Making techniques
Reserve Analysis
Reserve time or Contingency and some time
referred to as buffer into the overall project
schedule to account for schedule uncertainty,
Revisited throughout the life of the project, being
revised up or down as more info on schedule risk
becomes available.

172

Outputs
Activity Duration Estimates

Quantitative assessments of the likely number of


work periods that will be required to complete an
activity.
Contains an estimated duration for each activity in
the activity list.
Project Document Updates
Activity attributes, and
Assumptions made in developing the activity duration
estimate such as skill level and availability.

173

Develop Schedule
Analyzing activity sequences, durations. resource
requirements, and schedule constraints to create the
project schedule.

Developing an acceptable project schedule, it


determines the planned start and finished dates for the
project activities and milestones.
Revising and maintaining a realistic schedule continues
throughout the project as work progresses.

174

Continue Develop Schedule


Inputs

T&T

Outputs

1. Schedule Management Plan


2. Activity List
3. Activity Attributes

1. Schedule Network Analysis


2. Critical Path Method (CPM)
3. Critical Chain Method

1. Schedule Baseline
2. Project Schedule
3. Schedule Data

4. Project Schedule Network


Diagrams
5. Activity Resource Requirements
6. Resource Calendars

4. Resource Optimization
techniques
5. Modeling Techniques
6. Leads and Lags

4.Project Calendars
5.Project
Management plan
updates

7. Activity Duration Estimates


8. Project Scope Statement
9.Risk Register
10.Project staff assignment

7. Schedule Compression
8. Scheduling Tool

6. Project Document
Updates

11.Resource Breakdown Structure


12. Enterprise Environmental
Factors
13. Org Process Assets
175

Inputs
Schedule Management Plan
Activity List.

Activity Attributes.
Project Schedule Network Diagram.
Activity Resource Requirements.

Resource Calendars.
Activity Duration Estimates.
Project Scope Statement.
Risk Register
Project Staff Assignment
Resource Breakdown structure
Enterprise Environmental Factors.

Organizational Process Assets.


176

T&T
Schedule Network Analysis
The technique of identifying early and late start
dates, as well as early and late finish dates, for the
uncompleted portions of project schedule activities.

Slack Time : amount of time the Task can be


delayed without delay project
SL = LS ES OR SL= LF-EF
177

Schedule Network Analysis

178

Continue T&T
Critical Path Method
The critical path method, used to estimate the
minimum project duration and determine the
amount of scheduling flexibility on the logical
network paths within the schedule model.

Any delay of any activity locate on Critical Path,


will effect direct of project finish dates.

179

Exercise

What Critical Path ?


180

Continue T&T
Critical chain method
It is an upgraded version of the critical path
method, which is a more practical approach to
developing the project schedule.
In critical chain method, the availability of
resources is taken into consideration while drawing
the network diagram.

181

Continue Critical Chain Method


PM should Add buffers between activities and make
sure not to exceed your buffer.

PM should Add buffers between activities and make


sure not to exceed your buffer.
182

Continue Critical Chain Method


To achieve this, you first must perform the critical
path analysis and then analyze resource constraints

and probabilities in order to build the schedule and


the buffers.

The size for each buffer should account for the


uncertainty in the duration of the chain, of
dependant tasks leading up to that buffer.

183

Continue Critical Chain Method

Project Buffer
This buffer is placed between the last task and the project completion date
as a non-activity buffer.

Feeding Buffers
They are inserted between the last task on a non-critical chain and the
critical chain.

Resource Buffer
These buffers are kept alongside the critical chain to make sure that they
are available when they are required.
184

Continue T&T
CRITICAL PATH VS CRITICAL CHAIN
The critical path method (CPM) is a popular approach to
project scheduling that considers the amount of float on
project activities.
Critical chain takes CPM a step further by adding time
buffers to account for limited resources.

185

Continue T&T
Resource Optimization Techniques
1.Resource Leveling

A technique in which start and finish dates are


adjusted based on resource constraints with the
goal of balancing demand for resource with the
available supply.
It often cause the original critical path to change.

((extend time to reduce resource load))


In case no more resource's
186

Continue T&T
2. Resource Smoothing

A technique that adjusts the activities of a schedule


model such that the requirements for resources on the
project do not exceed certain predefined resource
limits.
((Move work to other resources if the load is over))

187

Continue T&T
Modeling Techniques
Examples of modeling techniques include, but are not
limited to:
1. What-If Scenario Analysis.

2. Simulation
Simulation involves calculating multiple project durations
with different sets of activity assumptions, usually using
probability distributions constructed from the three-point
estimate.
Leads and Lags
188

Continue T&T
Schedule Compression
Fined ways to complete the project earlier without
cutting the projects scope:

1. Crashing: adding resources to the project


activity. It almost always increase cost.

2. Fast Tracking: re-ordering the sequence of


activities so that the some of the activities are
performed in parallel, or at the same time. It
does not necessary increase cost, but it
increases risk.

189

Continue T&T
Scheduling Tool
Automated scheduling tools expedite the
scheduling process by generated start and finish
dates based on the inputs of activities, network
diagrams, resources, resources and activity
durations.

190

Outputs
Schedule Baseline

A schedule baseline is the approved version of a schedule


model that can be changed only through formal change
control.
Project Schedule
Shows when each activity is scheduled to begin and end,
as well as schedule start and finish for overall project.

It may be presented in summery form, sometimes


referred to as the master schedule or milestone schedule,
or presented in detail,

191

Continue Outputs
Milestone Charts Similar to bar charts, but only

identify the scheduled start or completion of major


deliverables or milestones and key external
interfaces.
Provides general level of information.
Used for brief, high level presentations where a lot
of schedule detail would be undesirable.

192

Continue Outputs
Bar Charts (Gant Chart) representing activities, show
activity starts and end dates, durations.
- Easy, and frequently used. Show percentage complete
- Represents the activity on horizontal bars with calendars.
- The length of the bar corresponds to the length of the time
the activity should require.
Project Schedule Net. Diagram. show interdependencies,
the sequences, and the critical path.
- Can be presented in the activity-on-node diagram format, or
presented in a time-scale schedule network diagram format,
sometimes called a logic bar chart.
193

Continue Outputs
Schedule Data
Schedule Baseline

It is accepted and approved by the project management team


as the schedule baseline with baseline start dates and

baseline finish dates.

194

Continue Outputs
Project calendars
Identifies working days and shifts that are available for

scheduled activities
Project Management Plan Updates
Project Document Updates

195

Control Schedule
Concept of any controlling process, is to compare the work
results to the plan and ensure that they line up.
Schedule is controlled to make sure that time-related
performance on the project is inline with the plan.
Determining the current status of the schedule.
Influencing the factors that create schedule changes.
Determining that the project schedule has changed.

196

Control Schedule
Inputs

T&T

Outputs

1. Project Mgmt Plan


2. Project Schedule
3. Work Performance

1. Performance Reviews
2. Project Mgmt software
3. Resource optimization

1. Work Performance
Information
2.Schedule Forecasts

data
4.Project Calendars
5.Schedule Data
6. Organizational

techniques
4. Modeling Techniques
5. Leads and Lags
6. Schedule Compression

3. Change Requests
4. Project Mgmt Plan updates
5. Project Document Updates
6.Organizational process assets

Process Assets

7. Scheduling Tool

update

197

Inputs
Project Management Plan
Project Schedule
Project Calendars

Schedule Data
Organizational Process Assets
Work performance data

198

T&T
Performance Reviews
1.Trend Analysis
2.Critical path method.
3.Earned value management (cost management chapter).
4.Critical Chain Method

Project Management Software

199

Continue T&T
Resource Optimization Techniques
Modeling Techniques
Leads and Lags

Schedule Compression
Scheduling Tools

200

Outputs
Work Performance Information

Change Requests.
Project Management Plan Updates
Project Document Updates

Organizational Process Assets Updates

201

End

20

Cost Management

20

204

Cost Management
Second main project constraint, based of The Triple
Constraint model.

Scope

Quality

PM should have a well-defined WBS, an activity list with


resource and duration estimates for all activities.

PM should M&C cost against time, scope, quality, and


risk to ensure that all projection remain realistic and
clearly defined.

205

Plan Cost Management


Plan Cost Management is the process that establishes the
policies, procedures, and documentation for planning,
managing, expending, and controlling project costs.

Inputs
1- project management plan.
2- project charter.
3.EEF.
4.OPA.

T&T
1-Expert Judgement.
2-Analytical Technique.
3-Meeting.

Outputs
1-Cost Management Plan

206

Outputs
Cost Management Plan
The cost management plan is a component of the project
management plan and describes how the project costs will be
planned, structured, and controlled.
For example, the cost management plan can establish the
following:
- Units of measure.

- Level of accuracy

- thresholds(upper & lower limit) - Process descriptions


- Rules of performance measurement

- Organizational procedures

- reporting formats
207

Estimate costs
Estimate Costs is the process of developing an approximation
of the monetary resources needed to complete project
activities.
Estimation become more mature and accurate while project
progressing.
Estimate Type
Rough Order of Magnitude Estimate
at project initiation

Range
From -50% to +100%

Preliminary Estimate (Used for approvals)

From -20% to +30%

Definitive Estimate (Used for project control)

From -15% to +20%

Detailed Cost (Used for bid preparation)

From -10% to +15%

208

Estimate Costs
Inputs

T&T

1.Cost management Plan


2.HR Management plan.
3. Scope Baseline
4. Project Schedule
5. Risk register
6. EEF
7. OPA

1. Expert Judgment
2. Analogues Estimating
3. Parametric Estimating
4. Bottom-up Estimating
5. Three-point estimates
6. Reserve analysis
7. Cost of quality
8. Project Management SW
9. Vendor Bid Analysis
10.Group decision making tech.

Outputs
1. Activity Cost Estimates
2. Basis of Estimates
3. Project Documents Updates

209

Inputs

Cost Management Plan

Human Resources Management Plan


Provides project staffing attributes, personnel rates, and
related rewards/recognition, which are necessary
components for developing the project cost estimates.
Human Resource Management Plan input on Estimate Costs?

Scope baseline :

Scope statement WBS and WBS dictionary

Project Schedule.

Risk Register.

EEF & OPA.


210

T&T
Expert Judgment:
Analogous Estimating (Top Down)
Parametric Estimating
Bottom-Up (Detailed) Estimating
Three point estimate:

211

T&T
Reserve Analysis
Reserve amount also called Contingency.
The reserved amount should be analyzed to ensure that
the amount of reserve being planned reflects the risk
associated with the project.
Cost of Quality (COQ) (During Product life cycle)
Refers to all of the costs that are incurred to (prevent
defects) in products or costs that (result from defects)
in the products.
Also used in the quality planning process.

212

T&T
Project Management Estimating Software:
Computerized applications like spreadsheets,
simulations and statistical tools.

Vendor Bid Analysis


Bids should be analyzed, to improve the project
teams understanding of cost.
Group decision-Making techniques

213

Outputs
Activity Cost Estimating
How much it would cost to complete each schedule
activity.

Basis of estimates

Document of the basis of estimates.


Document of all assumptions.
Document of any known constrains.
Confidence level of final estimates.

Project Documents Updates

214

Determine Budget
aggregating the estimated costs of work packages to
establish an authorized cost baseline.
It distribute cost on time phases so that the
performing org. will know how to plan for cash flow
and likely expenses.
It should be performed after activity definition,
activity duration estimate, and activity resource
estimate have been performed.

215

Determine Budget
Inputs
1.Cost Management Plan
2.Scope Baseline
3. Activity Cost Estimate
4. Basis Of Estimates
5. Project Schedule
6. Resource Calendars
7.Risk Register
8. Agreements
9. OPA

T&T
1. Cost aggregation
2. Reserve analysis
3. Expert judgment
4. Historical information
5. Funding limits reconciliation

Outputs
1. Cost baseline
2. Project Funding
Requirements
3. Project Documents
Updates

216

Inputs
Cost Management Plan
Scope Baseline
Basis of estimates

Project schedule
Recourse calendar
Risk Register

Agreements
OPA

217

T&T
Expert Judgment
Cost Aggregation
Costs are estimated at an activity level, these estimates
should be aggregated to the work package level where
they will be measured, managed, and controlled during
the project.
Reserve Analysis
Related to risk.
Almost all projects maintain a financial reserve to
protect them against cost overrun.
How much they keep, how they track it vary from
project to another. These buffers go by various names
such as management reserve, and Contingency reserve.
218

Reserve Analysis

219

Continue T&T
Historical Relationship (Parametric Estimation)
A good way to check the validity of your budget is to compare
it with any historic data or industry data that show cost
relationships.
Funding Limit Reconciliation
The process of identify any variances between the funding
limits and the planned expenditures.

220

Outputs
Cost Baseline
Provides Budget at completion.
Specifies what costs will be incurred & when.
Larger project may be divided into multiple cost
baselines.

Project Funding Requirements


Cost Baseline is used to determine the projects
funding requirements that are almost always related
to the planning expenditures, but not identical to
them.
They also should include any planned contingency or
reserve funds, since these must be available to the
project as soon as they are needed.
Project documents updates
221

222

Control Cost
Inputs

T&T

Outputs

1. Project mgmt plan


2. Project funding Req.
3. Work Performance data
4. OPA

1. Earned value mgmt


2. Forecasting
3. To-complete
performance index
4. Performance reviews
5. Project mgmt Software
6. Reserve analysis

1. Work performance Info.


2. Cost forecasts
3.Change requests
4.Project mgmt. plan updates
5.Project document updates
6. OPA update

223

Inputs

Project management plan


Project Funding Requirements
Work performance Data
Organization process assets

224

T&T
Earned value management (EVM)
Its a method of performance measurement, it
integrates project scope, cost and schedule to help
measure project performance.
EVM monitor, three monitory values:
Planned value - Earned value - Actual cost
By EVM Project manager will know whether the project is:
ahead of / on / behind schedule
under / on / over budget

225

EVM
Planned Value (PV):

How much Work should have been completed at a point in


time based on the plan.
The authorized budget assigned to be accomplished.
(Planned % complete X BAC)
Total PV for the project is also known as (BAC)
Earned Value (EV) :

The monitory value of work performed.


Delivered by measuring where you actually are in terms of
work completed during a given period of time in the
schedule.
Actual Cost (AC):

The actual cost incurred.


The money spent during a given period of time.
226

EVM
EVM monitor, two variances
Cost Variance:

The difference between what we expected to spend


and what was actually spent.
CV= EV-AC
Schedule Variance:

The difference between where we planned to be in


the schedule and where we are in the schedule.

SV=EV-PV.

227

EVM

Schedule performance index.


It measures how efficiently the project team is
using its time.
SPI = EV/PV
Cost performance index.
The cost performance index (CPI) is a measure of
the cost efficiency of budgeted resources,
expressed as a ratio of earned value to actual
cost.
CPI = EV/AC
228

Exercise

Earned Value Management

Assume 4 equal sides, budget 200$ per side, schedule 1 side per
day. Finish 4 days & cost 800$.
Day1: side 1 complete, budget of 200$ spent.
Day2: side 2 started but not complete, expected budget 220$
Day3: side 2 complete, and half of side 3 completed but team left
early and only spent 140$

Where we are now? Ahead or Behind


229

4 equal sides, budget


200$ per side, 1 side per
day. Finish 4 days & cost
800$.
Day1:side 1 complete,
budget of 200$ spent.
Day2:side 2 started but
not complete, expected
budget 220$
Day3:side 2 complete,
and half of side 3
completed but team left
early and only spent 140$

230

EVM Example:

231

Continue T&T
Forecasting.
EAC forecast for ETC work performed at the budgeted
rate. This EAC method Equation: EAC = AC + (BAC - EV)
EAC forecast for ETC work performed at the present
CPI Equation: EAC = BAC / CPI
EAC forecast for ETC work considering both SPI and
CPI factors. Equation:
EAC = AC + [(BAC - EV) / (CPI x SPI)]

232

Exercise

Earned Value Management


Project of Highway Paving 100 Km; for each 10 Km we need
a month with cost 100 k$, total project budget is 1 million
and duration 10 Month.
MONTH1: 10 km complete, budget of 90k spent.
MONTH2: 15 km complete, budget of 150k spent.

MONTH3: 15 km complete, budget of 110k spent.


MONTH4: 10 km complete, budget of 100k spent.

Where we are now? Ahead or Behind


233

Answer
PV ; EV ; AC ;
CV= EV-AC
SV=EV-PV

CPI = EV/AC
SPI = EV/PV

234

Answer
PV = 100 + 100 + 100 + 100 = 400 k
EV = (10+15+15+10)=50 km * 100k = 500k
AC = 90 + 150 + 110 + 100 = 450 k
CV= EV-AC = 500 450 = 50
SV=EV-PV = 500 400 = 100

CPI = EV/AC = 500 /450 =

1.1

SPI = EV/PV = 500 / 400 =

1.25

235

T&T
To-Complete Performance Index (TCPI)
Is a measure of the cost performance that is required to
be achieved with the remaining resources in order to
meet a specified management goal .
TCPI = (BAC-EV)/(BAC-AC)

TCPI = (BAC-EV)/(EAC-AC)

236

T&T
EAC=AC+[(BAC-EV)/(cumulative CPIX cumulative SPI], this
estimate introduce SPI as a factor in estimating EAC and
we can add a weighting value (80/20 or 50/50) between
SPI and CPI
To Complete Performance Index(TCPI)
If the BAC is no longer viable, the project manager develop a
forecast estimate at completion. Once its approved TCPI will
replace BAC.

TCPI based on BAC: (BAC-EV)/(BAC-AC),


If CPI false below the baseline (-ve value)TCPI based on
EAC will be calculated and will be set as new target
TCPI=(BAC-EV)/(EAC-AC).
237

Continue T&T

238

239

240

Continue T&T
Performance Reviews
Meetings held to measure actual performance against
the plan.
Project Management Software
The software that will help in automating the generation
of EVM variables, indexes and forecasts.
Reserve Analysis

241

Outputs
Work Performance Measurements
Show how the project is performing against the
plan,
CV, SV, CPI, and CPI.
Cost Forecasts
Either a calculated EAC value or a bottom-up EAC
value is documented and communicated to
stakeholders.
Change requests (By Default)
Corrective actions.
Preventive actions.
242

Continue Outputs
Project management Plan updates
Project documents updates
Organization process assets update

243

End

24

Quality Management

24

246

Quality Management
Quality:
The degree to which a set of inherent
characteristics fulfill requirements.
Differences between grade and quality
Grade: The same technical use, but different
characteristics.
Quality: The degree of characteristics fulfill the
requirements.

247

Terms and Definitions


We must differentiate between quality control and
quality assurance:
Quality assurance: The planned and systematic
activities implemented in a quality system so that
quality requirements for a product or service will
be fulfilled.
Quality control: The observation techniques and
activities used to fulfill requirements for quality.

248

Quality Pioneers and Philosophies


JURAN: Issue Pareto principle (80% of the problems
are caused by 20% of the causes), He developed
Jurans Trilogy: quality planning, quality control,
and quality improvement.
CROSBY: Zero Defect, which led to Six Sigma.
DEMING: Increase quality and reduce costs by
continuous process improvement. (Plan-Do-Check-Act)

249

Continue Terms and Definitions


Just-In-Time (JIT): A manufacturing method that
brings inventory down to zero (or near zero) levels. It
forces a focus on quality, since there is no excess
inventory on hand to waste.
Six Sigma: it focuses very high levels of quality by
controlling the process and reducing defects.
It puts a primary focus on quantifying, measuring,
and controlling the quality of products, services,
and results.

250

Continue Terms and Definitions

251

Continue Terms and Definitions


Attribute sampling: Measures whether or not
the results conform to specifications. (YES or NO)
Variable sampling: continuous scale that measures
the degree of conformity. The result is rated on
degree of conformity.
Control limits: identify the boundaries of common
variation in a statistically stable process or
process performance.
Tolerance: specified range of acceptable results.

252

Plan Quality Management


It is the process of identifying quality requirements and/or
standards for the project and its deliverables, and documenting
how the project will demonstrate compliance with relevant
quality requirements and / or standards.
Inputs

T&T

Outputs

1.Project Management Plan


2. Stakeholder register

1. Cost-Benefit-Analysis
2. Cost of Quality

1. Quality Management Plan


2. Process Improvement Plan

3. Risk register
4.Requirements Documentation

3.Seven Basic Quality tools


4. Benchmarking

2. Quality Metrics
3. Quality Checklists

5. EEF
6. OPA

5. Design of Experiments
6. Statistical sampling

5. Project document updates

7. Additional Quality Planning Tools


8.Meetings
253

Inputs
Project Management Plan
Stakeholder register
Risk register
Requirements Documentation
EEF
OPA

254

T&T
Cost-Benefit Analysis
A cost-benefit analysis for each quality activity compares the
cost of the quality step to the expected benefit.
Cost of Quality (COQ)
Looks at all of the costs that will be realized in order to
achieve quality.

Seven Basic Quality tools


- Cause-and-effect diagrams

- Flowcharts

- Check sheets

- Pareto diagrams

- Histograms

- Control charts

- Scatter diagrams
255

256

T&T
Benchmarking
Projects quality standards are compared to those of
other projects which will serve as a basis for
comparison.
Design of Experiments (DOE)
We need to know what is the predicted outcome of a
systems under experiment (measure phase in 6sigma).
Uses data analysis to determine optimal conditions.
Additional quality planning tools
Like brain storming, force field analysis, nominal group
techniques and Quality Management and control tools .

Meetings
257

Outputs
Quality Management Plan: Describes how the quality policy
will be met.
Process Improvement Plan: Deals with how quality activities
will be streamlined and improved. Areas to consider:
Process boundaries,
Process configuration,
Process metrics,
Target to improve performance.
Quality Metrics : Define how quality will be measured.
Quality Checklists: (list of steps)To ensure that all steps were
performed. and that they were performed in the proper
sequence.
Project Documents Updates
258

Perform Quality Assurance


The process of auditing the quality requirements and the
results from quality control measurements ensure that
appropriate quality standards are used.

Inputs
1. Quality Mgmt. Plan
2. Process Improvement Plan
3. Quality Metrics
4. Quality Control
5. Project Documents

T&T
1.Qulaity Management
and control tools
2. Quality Audits
3. Process Analysis

Outputs
1.Changes Requests
2.Project Mgmt. Plan
Updates
3.Project Document
Updates
4. Org Process Assets
updates
259

Input
Quality Management Plan
Process Improvement Plan
Quality Metrics

The quality metrics provide the attributes that should be


measured and the allowable variations.

Quality control Measurements

The results of control quality activities. They are used to


analyze and evaluate the quality of the processes of the
project.
Project documents
260

T&T
Quality Management and Control Tools
Tools and techniques from plan quality process.
- Affinity diagrams
- Process decision program charts (PdPc)
- Interrelationship digraphs.
- Tree diagrams.
- Prioritization matrices
- Activity network diagrams
- Matrix diagrams.

261

T&T
Quality Audits
Review the project to evaluate which activities taking
place on the project should be improved and which meet
quality standards,
The goal is to improve acceptance of the product and the
overall cost of quality.

Process Analysis
Reviews the quality process to ensure that it is working
efficiently & effectively.

262

Outputs
Change requests
Project management plan updates
Project document updates
Organization process assets updates

263

Control Quality
Inputs

T&T

Outputs

1.Project Management 1.Seven Basic Quality


Plan
Control Tools

1. Quality Control Measurements


2. Validated changes

2. Quality Metrics
3. Quality Checklists
4. Work Performance
Data

3. Verified Deliverables
4. Work performance info
5. Change requests
6. Project Mgmt Plan Updates

5. Approved Change
Requests
6. Deliverables

2. Statistical Sampling
3. Inspection
4. Approved change
requests Review

7. Project document updates


8. Org Process Assets Updates

7.Project Documents
8.Organizational
process assets
264

Inputs
Project management plan
Work performance measurements
Approved change requests
Deliverables.
Project Documents
Organization process assets

265

T&T
Seven Basic Quality Tools
1- Cause and Effect Diagram (Ishikawa or Fishbone)

Show how different factors relate together & might be


tied to potential problems.
Identifies quality problems and trying to uncover the
underlying causes.

Example
266

T&T
2.Control Charts
3.Flowcharting
Show how various components relate in a system.
Can be used to predict where quality problems may happen.
Cause & effect diagrams are another type of flowcharting.
4.Histogram or Column Char
Shows how often something occurs, or its frequency,
Pareto chart is one example of a type of histogram.

5.Pareto Charts (80/20 rule)


Pareto Law: 80/20 Rule. 80% of problems come from 20% of the
causes.
Shows defects ranked from greatest to least.

267

T&T
Used to focus on the problems most likely to change results.
It helps to determine the few root causes behind the
majority of the problems on a project.

268

Continue T&T
6.Run Chart

Taking a snapshot of the way things are at a


point in time,
The PM can analyze how quality is trending over
time.
7.Scatter Diagram
Powerful tool for spotting trends in data,
Uses two variables dependent and independent variable,

269

Continue T&T
Statistical Sampling
Inspection
An inspection is the examination of a work product to
determine if it conforms to documented standards.
Inspections may be called reviews, peer reviews, audits, or
walkthroughs. In some application areas, these terms have
narrow and specific meanings.
Approved change requests review
All approved change requests should be reviewed to verify
that they were implemented as approved.

270

Outputs
Quality control measurements
resulting documents out from quality control activates.
Validated changes
Any changed or repaired items are inspected and either
accepted or rejected (return for rework).
Verified deliverables

Are inputs to verify scope process.

271

Continue Outputs
Work performance Information
Change requests
Project management plan updates
Project document updates
Organization process assets updates

272

Perform Quality Assurance & Control Quality

273

End

27

275

HR Management

27

277

Human Resource Management


The process that organize and manage the project team,
The project management team is a subset of the project team
and called the CORE, EXECUTING, team
Managing the project team includes:

Influencing the project team,

Professional and ethical behavior.

278

Terms and Definitions


Maslow's hierarchy need theory
Mcgregor - theory x y

Herzberg's motivation-hygiene theory


McClelland's Human Motivation Theory

279

Maslow's hierarchy need theory

280

Mcgregor - Theory x, y

281

Herzberg's theory

282

McClelland's Human Motivation Theory

283

Develop human Resource Plan


This process defines

Roles, required skills,

Responsibilities, reporting relationships, and

When to acquire and release project team.


Inputs

1.Project Management Plan


2.Activity resource requirements
3.EEF
4.OPA

T&T
1. Org Charts & Position
Descriptions
2. Networking
3. Organization al Theory

Outputs
1. Human resource Plan

4. Expert Judgment
5. Meetings
284

Input
Project Management Plan
Activity resource requirements
Enterprise environmental factors

Organization process assets

285

T&T
Org Charts and Position Description

Present who will be working on the project and what


they will be responsible for doing, including
Responsibility availability matrix hierarchical charts
(WBS,OBS,RBS), text oriented formats.
Hierarchical type charts.

286

T&T
Matrix based charts (Ex. RAS)

RACI (Responsible, Accountable, Consultant, Inform)

Text oriented formats

287

T&T
Networking
Communicating with others within your network
of contacts, like correspondence, meetings and
information conversation.

Organization Theory
Provides info regarding the way in which people,
teams, and organizational units behave.

Expert Judgement
Meetings

288

Outputs
Human Resources Management Plan:
It includes:
Roles and Responsibilities
Project Organizations Charts
Staffing Management plan
Staffing acquisition.
Resource calendar.
Staff release plan.
Training needs.
Rewards and recognition.
Compliance with governmental, union regulations.
Safety.
289

Acquire Project Team


Inputs
1.Human Resource Mgmt plan
2. EEF
3. OPA

T&T
1. Pre-Assignment
2. Negotiation
3. Acquisition
4. Virtual Teams

Outputs
1. Project Staff Assignments
2. Resource calendars
3. Project management plan
updates

5.Multi-Criteria
decision analysis

290

Inputs
Human Resource Management Plan
Enterprise environmental factors
Organizational process assets

291

T&T
Pre-Assignment
Staffing done before the running of this process for the sake
of project requirements or as a result of organization policy or
politics.
Negotiation
It is an important skill for the PM, PM needs to negotiate with
functional managers and with project team other project
managers and external organizations.
Acquisition
Looking outside the org for resources when they cannot be
provided by your organization.
Virtual Teams (tools)
Group of individuals who may or may not see each other in
person.

292

T&T
Multi-criteria decision Analysis
Selection criteria are often used as a part of acquiring
the project team. By use of a multi-criteria decision
analysis tool, criteria are developed and used to rate or
score potential team members

293

Outputs
Project Staff Assignments
Each role that was defined should have a resource assigned to it.
Resource calendar
The time they are assigned to work on activities should be
documented.
Project management plan updates.

294

Develop Project Team


Inputs

T&T

Outputs

1.Human Resources
Management Plan

1. Interpersonal skills
2. Training

1. Team Performance
Assessment

2. Project Staff
Assignments
3. Resource calendars

3. Team-Building Activities
4.Ground Rules
5. Co-location
6. Recognition and Rewards

2. Enterprise
environmental factors
Update

7. Personnel Assessment
Tools

295

Inputs
Human Resource Management
Project staff assignment
Resource calendars

296

T&T
Interpersonal skills
Or what is called soft skills like empathy,
creativity, group facilitation, understanding and
sentiments.
Training
formal or informal training.

Team building activities


Building relationships among team members by
participating in team problems solving.
In theory there are five stages of development a
team might go through:
297

Team building activities (THE TUCKMAN MODEL)

298

T&T
Ground Rules
Co-location (War Room)
Recognition and Rewards
Desirable behaviors should be rewarded and
recognized,
Win-win rewards is the best choices for team building,
Win-lose rewards such a contest where one team
member wins and others do not, can be detrimental to
the sense of team.
Personnel Assessment tools
299

Outputs
Team Performance Assessment
Measuring and evaluating how the team is doing,
E.g., measure the work performance, the experience
the team is acquire.
EEF updates

300

Manage Project Team


project manager can use five types of power to
influence his team members as follows:

Formal or Legitimate Power


Reward Power
Penalty Power
Expert Power
Referent Power

What is the best power of the project manager?


301

Manage Project Team


Inputs

T&T

Outputs

1.Human Resource Mgmt Plan 1. Observation &


2. Project Staff Assignments
Conversation
3. Team Performance
2. Project Performance

1. Change requests
2. Project Mgmt Plan Updates
3.Project Documents Updates

Assessment
4. Issue log
5. Work Performance Reports
6. OPA

4.EEF updates
5.OPA Updates

Appraisals
3. Conflict Mgmt
4. Interpersonal skills

302

Inputs
Human Resource management plans
Project staff assignments
Team performance assessment

303

Inputs
Issue log
An issue log can be used to document and monitor who is
responsible for resolving specific issues by a target date.
Work Performance reports
Organizational Process Assets

304

T&T
Observation and Conversation
Project Performance Appraisals
PM and other personnel managers on the project
meet the people who report to them on the project
and provide feedback on their performance.

305

T&T
Conflict Management
Conflict occur between individuals or groups on the
project, it could occurs between PMs and Functional
Managers.
Methods of conflict Management:

306

Continue T&T
Interpersonal skills
Includes leadership, influencing, and effective decision making.

307

Outputs
Change requests
Project management plan update
Enterprise environmental factors updates

Organizational Process Assets updates

308

End

30

Communication Management

31

Communication Management
All tasks related to producing, compiling, sending,
storing, distributing, and managing project records.

It is made up of 3 processes to determine what to


communicate, to whom, how often, and when to
reevaluate the plan.
PMs spend %90-70 of their time communicating with
team members and other project stakeholders.

312

Communication Type
Internal and external
Formal (reports, memos) and informal (emails, ad-hoc
discussions).

Official (newsletter, annual report) and unofficial (off


the record communications).
Vertical (up and down the organization) and horizontals
(with peers).
Verbal and non-verbal (voice inflections, body language).

313

Plan Communication Management


Plan Communications Management is the process of
developing an appropriate approach and plan for project
communications based on stakeholders information needs
and requirements, and available organizational assets.
Inputs

T&T

1.Project Management Plan.


2.Stackholders register.
3.EEF.
4.OPA.

1.Communication Requirement
analysis.
2. Communication technology
3. Communication Model.

Outputs
1- Communication
Management Plan

4. Communication Method
5. Meetings
314

Inputs
Project Management Plan
Stakeholder register
Enterprise Environmental Factors
Organizational Process Assets

315

T&T
Communication Requirements Analysis
PM should consider the number of communication
Channels or paths as an indicator of the complexity
of a projects communication,
Channels = n(n-1)/2 where n=no. of people

316

317

T&T
Communications Technology

The right tool should be selected for a given


communications need.
Factors that can affect the project include:
Urgency of the need for information.
Availability of technology.
Ease of Use.
Project Environment.
Sensitivity and confidentiality of the information.

318

T&T
Communication Models

319

Communication Models
The sender is responsible for:
Encode the message clearly
Select a communication method
Send the message
Confirm that it was understood from the
receiver

The receiver is responsible for:


Decode the message
Confirm that the message was understood

320

T&T
Communication Methods
Interactive communication: Phone, Meeting
Push communications : Email
Pull communications : Shared Files
Meetings

321

Outputs
Communications Management Plan
In addition to what was described, the communication
plan must Identify the project documents that will be
created during the course of the project and define
how these documents will be shared and archived,

322

Outputs
Communication Management Plan include:
Stakeholder communication requirements.
Information to be communicated, including
language, format, content, and level of detail.
Reasons for the distribution of that information.
Time frame and frequency for the distribution of
the required information.
Person responsible for communicating the
information.

323

Communication Management Plan include:


Methods or technology used to convey the information.
Escalation process.
Methods for updating and refining the communications
management plan.

Communication constraints.
It can also include guidelines and templates for project
status meetings, project team meetings, e-meetings,
and e-mail.

324

Outputs

Project Document Updates


Project schedule,
Stakeholder register.

325

Manage communications
Manage Communications is the process of creating,
collecting, distributing, storing, retrieving, and the ultimate
disposition of project information in accordance to the
communications management plan.

Inputs

T&T

1- Communication

1. Communication technology

Management Plan

2. Communication Model.

2.Work performance Reports

3. Communication Method

3.EEF.

4. Information Management Sys.

4.OPA.

5.Performance Reporting.

Outputs
1.Project Communications
2. Project Management Plan
updates.
3. Project documents updates
4. OPA Updates

326

Inputs
Communication Management Plan
Work Performance Reports
Enterprise Environmental Factors

Organizational Process Assets

327

T&T
communication technology
communication Models
communication Methods

Information Management Systems


Performance reporting

328

Outputs
Project communications
The Manage Communications process involves the activities
that are required for information to be created, distributed,
received, acknowledged, and understood.

Project Management Plan updates


Project documents updates
Organizational Process Assets updates

329

Control Communications
Control Communications is the process of monitoring and
controlling communications throughout the entire project
life cycle to ensure the information needs of the project
stakeholders are met.
Inputs

T&T

Outputs

1. Project Management Plan.

1. Information Management Sys.

2.Comm. Management Plan.

2.Expert Judgement.

3.Issue Log.

3.Meeting.

1. Work Performance
Information.
2. Change requests
3. Project Management Plan
updates.
4. Project documents updates
5. OPA Updates

4.Work performance data.

5.OPA.

330

Inputs
Project Management Plan
Project communications
Issue Log
Or also called action item log can be used to document
and monitor the resolution of issues.
Can be used to facilitate communication and ensure a
common understanding of issues.
Work Performance data
Organizational Process Assets
331

T&T
Information Management Systems
Expert Judgment
Meetings

332

Outputs
Work Performance Information
Change Requests
Project Management Plan Updates

Project Document Updates


Organizational Process Assets Updates

333

END

334

Risk Management

33

Risk Management
The PM is in control and proactively managing events, avoiding
as many problems as possible,
The PM must understand how to anticipate and identify areas
of risks, how to quantify and qualify them, and how to plan
for them,
Risk has two characteristics:
It is related to an uncertain events.
May affect the project for good or for bad.

337

Risk Management

The risk attitudes of both the organization and the stakeholders


may be influenced by a number of factors, which are classified
into three themes:

Risk appetite which is the degree of uncertainty an entity is


willing to take on in anticipation of a reward.
Risk threshold which refers to measures along the level of
uncertainty or the level of impact at which a stakeholder may
have a specific interest. Below that risk threshold, the

organization will accept the risk. Above that risk threshold, the
organization will not tolerate the risk.
Risk tolerance which is the degree, amount, or volume of risk

that an organization or individual will withstand.


338

Plan Risk Management


Inputs

T&T

1.Project Management Plan

1. Analytical techniques

2. Project Charter
3. Stakeholder Register
4. Enterprise Environmental Factors
5. Org .Process Assets

2. Expert judgment
3. Meetings

Outputs
1. Risk Mgmt Plan

Again Analytical techniques


Enable PM to examine complex relationships
between variables
339

Inputs
Project Management Plan
Project Charter

Stakeholder register
EEF
OPA

340

T&T
Analytical Techniques
Expert Judgment
Meetings

341

Outputs
Risk Management Plan
Methodology: define approach, tools and data
sources used for risk management.
Roles and responsibilities: How risk will be
managed and by whom.
Budgeting.
Timing.
Categorize:
Definition of Risk probability and impact.

342

Risk Management Plan Include also:

Probability and impact matrix.


Revised stakeholders tolerances.

Reporting formats.
Tracking

343

Identify Risks
Inputs

T&T

1. Risk management Plan


2. Cost management Plan

1. Documentation Reviews
2. Info Gathering Techniques

3. Schedule management Plan


4. Quality management plan
5. Human Resource management plan
6. Scope baseline

3. Checklist Analysis
4. Assumptions Analysis
5. Diagramming Technique
6. SWOT analysis

7. Activity Cost Estimates


8. Activity duration estimates
9. Stakeholder register
10. Project documents
11.Procurements documents

7. Expert judgment

Outputs
1. Risk Register

12.Enterprise Environmental
Factors
13. Org Process Assets
344

Inputs
Risk management plan
Cost management plan
Schedule management plan

Quality management plan


Human resource management plan
Scope baseline

Activity Cost estimates


Activity duration estimates
Stakeholder register
345

Continue Inputs
Project documents

Procurement documents
If the project requires external procurement of
resources, procurement documents become a key
input to the Identify Risks process.
EEF
0PA

346

T&T
Documents reviews

Information Gathering Technique


Brainstorming , Delphi technique, Interviewing, Root
Cause analysis.
Checklist Analysis
Risk identification checklists are developed based on
historical information and knowledge that has been
accumulated from previous similar projects and from
other sources of information.
Assumptions Analysis
Assumptions should be analyzed and documented and
challenged if necessary.

Continue T&T
Diagramming technique
Cause-and-effect or Ishikawa
System or process flow charts
SWOT Analysis (Strength, Weakness, Opportunity, and Threat)

SWOT Analysis, used to measure each risks strengths,


weaknesses, opportunities, and threats.
It helps specify the most significant project risk factor.
Expert Judgement

348

SWOT Analysis

349

Outputs
Risk Register
Provides a list of all identified risks on the
project.
List of Potential response.
What the possible actions to this risk are.
What categories the risks fall into.
To update the RBS.

350

Risk Register

351

Inputs
Risk management plan
Scope Baseline
Risk Register
Enterprise Environmental factors
Organization process assets

352

T&T
Risk Probability and Impact Assessments/
Probability and Impact Matrix
To determine what the highest priorities, can be
assesses by meetings or interviews with experts of
risk categories.
Each risk in the risk register is evaluated for its
likelihood of occurring and its potential impact on
the project.

353

Risk Probability and Impact Assessments

354

T&T
Risk Data Quality Assessment

The data used should be evaluated to determine whether or not it is


accurate and of acceptable quality.
Risk Categorization
Can be categorized in many ways (i.e:RBS or by project phases)

Risk Urgency Assessment


Risks that cannot wait,
Determine which risks are the most urgent, requiring immediate
attention.
Expert judgment

355

Outputs
Project Documents updates
1.Risk Register Updates.
Relative ranking or priority list of project risks,
Risks grouped by categories,

Causes of risk or project areas requiring particular attention,


list of risks requiring response in the near-term,
List of risks for additional analysis and response,

Watch lists of low-priority risks.

2.Assumptions log updates.

356

Perform Quantitative Risk Analysis


Assigns a projected value to (quantify) the risks that
have been ranked by qualitative risk analysis.
This value is specified in terms of cost or time.

Inputs

T&T

1. Risk Mgmt Plan


2. Cost Mgmt plan
3. Schedule Mgmt plan
4. Risk Register

1. Data Gathering and


Representation Techniques
2. Quantitative Risk Analysis
and Modeling Techniques

5. EEF

3. Expert Judgment

Outputs
1. Project documents
updates

6. OPA
357

Inputs
Risk management plan.
Cost management plan.
Schedule management plan

Risk register
Enterprise Environmental Factors
Organization process assets

358

T&T
Data Gathering and Representation Techniques
Interviewing - Experts Judgment - Probability
distribution.

Quantitative Risk Analysis & Modeling Techniques


Sensitivity Analysis: analyze the project and
determine how sensitive it is to risk.

Tornado Diagrams: analyse project sensitivity to


cost or to other factors.

359

Impact
Very low

Cost
Variations manageable by
virement against internal budget
headings

Time
Slight slippage against internal
targets

Low

Requires some additional funding Slight slippage against key


from organisation
milestones or published targets

Failure to include certain nice to


have elements or bells and
whistles promised to stakeholders

Medium

Requires significant additional


funding from organisation

Significant elements of scope or


functionality will be unavailable

High

Requires significant reallocation of Failure to meet key deadlines in


organisation funds (or borrowing) relation to the academic year or
to meet project objectives
strategic plan

Failure to meet the needs of a


large proportion of stakeholders

Very high

Increases threaten viability of


project

Project outcomes effectively


unusable

Delay affects key stakeholders


and causes loss of confidence in
the project

Delay jeopardises viability of


project

Quality
Slight reduction in quality/scope
with no overall impact on
usability/standards

360

Tornado Diagrams

361

Quantitative Risk Analysis & Modeling Tech.


Expected Monetary Value Analysis EMV.
Decision Tree Analysis: used to show probability
and arrive at a dollar amount associated with each
risk.

362

Example

363

T&T
Modeling and Simulation
Using Monte Carlo analysis,

Takes details and assembles a big picture,


Performed by computer .
Expert judgment

364

Outputs
Project documents updates
Project documents are updated with information resulting
from quantitative risk analysis.

365

Plan Risk Response


Inputs
1. Risk Mgmt. Plan
2. Risk Register

T&T
1.Strategies for Negative Risks or
Threats

Outputs
1. Project Mgmt Plan Updates
2. Project document updates

2. Strategies for Positive Risks


or Opportunities
3. Contingent Response Strategies
4. Expert Judgment

366

Inputs
Risk management plan
Risk register

367

T&T
Strategies for Negative Risks or Threats
Avoid : appropriate for undesirable risk

Transfer : transfer it to another party


(Transferee the loss associated with risks
to a third party) and make him responsible
(e.g. insurance),
Mitigate : make it less, minimizing the
probability and impact of risks to
acceptable level (e.g. construct outside
rainy season).
368

T&T
Strategies for Positive Risks or Opportunities
Exploit: trying to remove any uncertainty.
Finishing the project early, adding more
people to complete early
Share : working with another party how can
better utilize the opportunity.
Enhance: seek to increase the opportunity
probability.

369

T&T
Contingent Response Strategy
The project team may make one decision related
to risk, but make that decision contingent upon
certain conditions.
E.g. mitigate a technology risk by hiring an outside
firm with expertise, but that decision my be
contingent upon the outside firm meeting
intermediate milestones related to that risk.
Expert judgment.

370

Outputs
Risk Management Plan Updates
Project Document Updates.

371

Control Risk
Inputs

T&T

Outputs

1. Project Mgmt Plan


2. Risk Register
3. Work Performance
data

1. Risk Reassessment
2. Risk Audits
3. Variance and Trend
Analysis

1. Work performance Info


2. Change requests
3. Project Mgmt Plan Updates
4. Project document updates

4. Performance
Reports

4. Technical Performance
Measurement
5. Reserve Analysis
6. Meetings

5. Org Process Assets Updates

372

Inputs
Project management plan.
Risk register
Work performance data
Work Performance reports

373

T&T
Risk reassessment
To identify new risks and closing risks that are
outdated.
Risk Audits
Focused on overall risk management.
Variance and Trend Analysis
Variance Analysis, focus on the difference
between what was planned and what was
executed.
Trend Analysis, shows how performance is
trending. It shows worst cost performance.
374

T&T
Technical Performance Measurement
Focus on functionality, looking at how the project
has met its goals for delivering the scope over time.
Reserve Analysis
Project reserve or contingency can apply to
schedule, time or cost. Periodically should be
evaluated to ensure that it is sufficient to address
the amount of risk the project expects to.
Meetings
375

Outputs
Work Performance Information
Change requests
Project management plan updates
Project document updates.
Organizational process assets updates

376

End

37

Procurement Management

37

Procurement Management
Processes performed to obtain goods, services, or
scope from outside the organization.

There are two Procurement primary roles:


Buyer: the organization purchasing or procuring
the goods or services from the seller.
Seller: the organization providing or delivering
the goods or services to the buyer.

380

Procurement Management
Contracts could take one of Three types:
Firm Fixed Price Contracts
Firm Fixed Price (FFP)
Fixed Price Incentive Fee (FPIF)
Fixed Price Economic Price Adjustment (FPEPA)

Cost Reimbursable Contracts (CR)


Cost Plus Fixed Fee (CPFF)

Cost Plus Incentive Fee Contracts (CPIF)


Cost Plus Award Fee Contracts (CAF)

Time and Material Contracts (T&M)


Marge of above two contracts types.
381

Procurement Management
Who bears the risk of each contract type?
CONTRACT TYPE

WHO PEARS RISK

Firm Fixed Price Contracts

SELLER

Cost Plus Fixed Fee (CPFF)

BUYER

Cost Plus Incentive Fee Contracts (CPIF)

SELLER AND BUYER

Cost Plus Award Fee Contracts (CAF)

SELLER AND BUYER

Time and Material Contracts (T&M)

BUYER

382

Plan Procurement
Inputs

T&T

Outputs

1. Project Management Plan


2. Requirements documentation

1. Make-or-Buy
Analysis

1. Procurement Mgmt Plan


2. Procurement statements

3. Risk register
4. Activity resource requirements
5. Project schedule
6. Activity cost estimates

2. Expert Judgment
3. Market Research
4. Meetings

of work
3. Procurement documents
4. Source selection criteria
5. Make-or-Buy Decisions

7. Stakeholder Register
8. Enterprise Environmental
Factors
9. Org Process Assets

6. Change requests
7.Project documents updates

383

T&T
Make-or-Buy Analysis
Look at all of the factors that could sway the decision toward
making internally or buying externally, including risk factors,
costs, releasing proprietary info, and a host of other decision
pointing.
Expert judgment
Market Research

Meetings

384

Conduct Procurement
Obtaining seller responses, selecting a seller, and awarding
a contract. A short list of qualified sellers can be
established based on preliminary proposal.
Inputs

T&T

Outputs

1.Procurement Management plan

1. Bidder conferences

1. Selected sellers

2. Procurement documents

2. Proposal evaluation

2. Agreements

3. Source selection criteria

techniques

3. Resource colanders

5. Seller proposals

3. Independent

4. Change requests

6. Project documents

estimates

5. Project Mgmt plan

7. Make-or-Buy Decision

4. Expert Judgment

updates

8. Procurement Statement of work

5. Advertising

6. Project document updates

9. Org process assets

6. Analytical techniques
7. Procurement
Negotiations
385

T&T
Bidder Conference.

Proposal evaluation techniques


Expert judgment.
Advertising.
Internet search.
Procurement negotiations.

Independent Estimates

Expert Judgment
Advertising
Analytical techniques

Procurement negotiations
386

Control Procurement
Inputs

T&T

Outputs

1. Procurement Mgmt Plan

1. Contract change control system

1.Work Performance info

2. Procurement Documents

2. Procurement performance reviews

2.Change requests

3. Agreements
4. Approved change requests
5. Work Performance reports
6. Work performance Data

3. Inspections and audits

3. Project mgmt plan Updates

4. Performance reporting

4. Project documents updates

5. Payments systems

5. Org process assets Updates

6. Claims administration
7. Records mgmt system

387

T&T
Contract change control system.
Procurement performance reviews.
Inspections and audits.
Performance reporting.
Payments systems.
Claims administration.
Record management system.

388

Close Procurement
Inputs
1. Project Mgmt Plan
2. Procurement
Documentation

T&T

Outputs

1. Procurement Audits
2. Procurements negotiations
3. Records Mgmt System

1. Closed procurements
2. Org Process Assets Updates

389

T&T
Procurement Audits.
Procurements negotiations.
Record Management System.

390

End

39

Stakeholders Management

39

393

Identify Stakeholders
Inputs

T&T

1. Project Charter
2. Procurement Documents

1. Stakeholder Analysis
2. Expert Judgment

3. EEF
4. OPA

3. Meetings

Outputs
1. Stakeholder Register

394

T&T
Stakeholder Analysis
Influence/impact grid: Grouping the stakeholders based on
their active involvement (influence) in the project and their
ability to effect changes to the projects planning or
execution (impact) in the project.

395

Outputs
Stakeholder Register
Contains all details related to the identify stakeholders
including, but not limited to:

Identification information: name, organizational


position, location, role in the project, contact
information
Assessment information: major requirements, main
expectations, potential influence in the project, phase
in the life cycle with the most interest, and
Stakeholder classification: internal/external,
supporter, natural, resistor, etc.
396

Plan Stakeholder mgmt.


Inputs
1. Project Mgmt Plan
2. Stakeholder Register
3. EEF
4. OPA

T&T
1. Analytical Technique
2. Expert Judgment
3. Meetings

Outputs
1.
2.

Stakeholder
Mgmnt Plan
Project Document
updates

397

T&T
Expert Judgment

Meetings
Analytical techniques
The engagement level of the stakeholders can be classified as

follows:
Unaware.
Resistant.
Neutral.
Supportive.
Leading.

398

Manage Stakeholder Engagement


Inputs
1. Project Mgmt Plan
2. Communication Mgmt Plan.
3. Change Log.
4. OPA

T&T
1. Communication
methods
2. Interpersonal skills
3. Management skills

Outputs
1.
2.
3.
4.
5.

Issue Log
Change Request
Project Mgmt Plan
updates.
Project documents
updates.
OPA Updates

399

T&T
Communication Methods
Interpersonal Skills
Management Skills

400

Control Stakeholder Engagement


Inputs

T&T

Outputs

1. Project Mgmt Plan

1. Information Management sys.

1. Work performance info.

2. Work performance data

2. Expert Judgement

2. Change Request

3. Change Log.

3. Meetings

3. Project Mgmt Plan

4. Project documents

updates.

4. Project documents
updates.
5. OPA Updates

401

End

40

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