John H.

Reynolds
702.832.2449
jr021699@cox.net

Las Vegas, NV 89149

D IRECTOR / M ANAGER - Q UALITY A S SURANCE / Q UALITY E NGINEERING

Quality Professional with a diversified background in electronic manufacturing, product engineering, machine shop
operations and environmental safety and health. Proven track record of effective management of Operations and Quality
Assurance personnel. Skilled at integrating new methodologies/technologies into established business environments.
An effective Process Engineer focused on easy and efficient methods of control.
Areas of Expertise
Operations Management
ISO 9001/AS 9100 Compliance
Vendor Selection & Surveillance

Quality Assurance / Engineering

Lean Manufacturing Processes
Supply Chain Management

Manufacturing Engineering
TQM (Total Quality Management)
SPC (Statistical Process Control)

C AREER H IGHLIGHTS
2011 to 2012
SHOOTING RANGES INTERNATIONAL (SRI)
Las Vegas, NV

(SRI designs and manufactures modular shooting range systems for Live Fire and Virtual Training of law enforcement, government, and military
personnel.

QUALITY SYSTEMS MANAGER

Responsible for the establishment of a Quality Management System in conjunction with leading a CAD team in
documenting the entire modular shooting range product line.
Key Accomplishments:
Lead the development of a document control process to capture the baseline design of the modular ranges and
their sub-assemblies.
Began the development of a Quality Management System compliant to the requirements of ISO 9001.
Initiated the use of a Corrective Action process to track customer problems, analyze failure data and drive
preventative actions.
Began the development of illustrated Assembly Instructions for the Rifle Rated ranges
2006 to 2010
JEMCO COMPONENTS and FABRICATION INC.
Kirkland, WA
(JEMCO Inc. manufactures high precision sheet metal and machined parts for both commercial and aerospace companies.)

QUALITY ASSURANCE MANAGER

Restructured the Quality Assurance system making operators responsible for the quality of their own work without
increasing customer risk.
Key Accomplishments:
Designed and implemented an AS9100B Quality Management System, trained personnel and successfully
certified JEMCO via a third party to the standard in June of 2010.
Implemented a MS Access data collection system for Receiving, In-Process, and Final inspections.
Developed an effective corrective and preventative action program.
2001 to 2006
ADVANCED INTERACTIVE SYSTEMS Seattle, WA

(AIS provides comprehensive technology solutions to provide law enforcement, military, and the government, with world-class training services.)

CORPORATE DIRECTOR OF QUALITY ASSURANCE

Lead development and implementation of a Quality Management System to prepare for registration to ISO 9001.
Key Accomplishments:
Provided leadership and technical expertise in the evolution of the Weapons Conversion Facility allowing for
quick conversion from limited custom firearms to large-scale multi-million dollar production in support of
military and international customers
1

Devised, developed, and deployed system to support training for the Transportation Security Administration,
resulting in the successful training of 25,000 baggage screeners and supervisors in six months. Metrics and
reports presented to the TSA and Congress.
1982 to 2001

DATA I/O CORPORATION Redmond, WA

(Among worlds leading manufacturers of semiconductor programming equipment and automated device handling systems and operates on 10/5
schedule. Generates $50 million in annual sales, employs approximately 200 people worldwide, with headquarters in Redmond, Washington and
facilities in UK, Germany, and Japan.)

DIRECTOR OF QUALITY ASSURANCE/OPERATIONS, 1998 to 2001

Promoted to direct quality assurance program and operations, with goal of revitalizing operations function. Accountable
for training, customer satisfaction, ISO 9001 compliance, supply chain management, domestic and foreign product defect
tracking and corrective action, product reliability testing, occupational health compliance, hazardous materials control,
and state and federal environmental law compliance.
Key Accomplishments:
Changed mainstream business processes to support goal, which involved redirecting scheduling, procurement,
and manufacturing, and inspection training of operations personnel.
Created a database to track ageing of customer-owned service inventory to ensure adherence to FIFO guidelines.
Following two-week trial and training period, repair time reduced from 13 to 7 days for all programmer units.
Developed quality control system for offshore subsidiary manufacturing company that produced programmer
products and accessories.

QUALITY ASSURANCE MANAGER, 1995 to 1998

Maintained internal audit system in compliance with ISO 9001 requirements. Served as liaison with customers with
regard to quality and on-site inspection issues and interfaced with Underwriters Laboratories. Canadian Standards
Association, TUV, FDA, CDRH (Center for Devices and Radiological Health) and government PQAs (Procurement
Quality Assurance personnel). Point person on compliance, environmental, health, and hazardous waste disposal issues.
Key Accomplishments:
Successfully led EU (European Union) registration program to secure the CE safety mark on all major products.
Reduced processing of returned materials from 30+ days to single workweek by designing new procedures and
metrics to control flow.
Expertly managed internal audit system, leading to successful surveillance audits by corporate registrar.

PRODUCTION ENGINEERING MANAGER, 1994 to 1995

Directed quality control, quality engineering, and manufacturing engineering for new product designs, and
manufacturing, test, and calibration equipment. Trained personnel, served as member of new product development
team, and resolved issues on shop floor as warranted.
Key Accomplishments:
Lead operations for ISO 9001 preparation, pre-audits, and registration and surveillance audits.
Designed "release to manufacturing" process that fostered input from manufacturing engineers into new product
development and ensure product manufacturability prior to drawing sign-off and release.

E DUCATION & A FF ILIATIONS

BELLEVUE COMMUNITY COLLEGE Bellevue, WA
Course of Study: BUSINESS ADMINISTRATION
DEVRY INSTITUTE OF TECHNOLOGY Chicago, IL

DIGITAL INDUSTRIAL ELECTRONICS

AFFILIATIONS
ASQ (American Society for Quality)
AEA (American Electronics Association); member EOH (Environmental Occupational Health) Committee, 1996-1999
Advisory Board for Manufacturing Technology, South Seattle Community College, 2003 to 2005