Professional Documents
Culture Documents
Procedures
Updated 1st March 2016
Introduction
The Partners for Inclusion Group provides policy and procedure guidelines to
promote safe and consistent practice across the Organisation. The framework laid
down within our policy and procedures lets everyone know how we work and reflects
our values and mission statement. Our policies and procedures are written to help
us, the staff of the Partners for Inclusion Group, to make good and safe decisions.
None of these documents stand alone, all fit within the larger framework of how we
work.
Make sure that the person you support and the organisation are protected
against financial abuse.
Give a clear set of rules around how to manage Organisational money e.g.
support money and budgets.
NB: It is a legal requirement that all financial information must be kept for a
period of 7 years.
Finance Policy & Procedures Updated 01.03.2016 Anne Sloan
Page 2 of 17
Be clear on what your concerns are and safeguard any relevant information.
Report it immediately to your line manager; any Finance Team member or any
of the Directors (see Whistle-Blowing Policy).
What you can expect to happen next
Any thefts will result in the immediate involvement of the police as well as
notification to the appropriate local council, Care Inspectorate and Scottish
Social Services Council (SSSC) where applicable
All funding received for someone we support is put together to form the Individual
Service Fund (ISF).
ISF
What this pays for
Team Costs (including emergency cover)
Training & Accreditation
Administration & Recruitment (e.g. finance, HR, admin)
Service Leadership
Insurance
Support Expenses
Mobile Phones
Sundries
Public Liability Insurance
ISF
Income Received for Individual from
Council/local Authority or other
sources such as I.L.F, Client
contribution etc.
ISF
Individual Service Fund
Support Salaries
Training /Recruitment
Insurance Pot
Other costs
(E.g. Planning Day,
Spare room furnishings)
Finance Procedures
Contents:
1. Being the corporate benefit appointee
2. Setting up a new service
3. Bank Mandates
4. Support monies (No 2) account
5. Personal monies (No 3) account
6. Using the cheque books
7. General rules around keeping the persons money safe
8. Finance For Families
9. Using the cash ledgers, petty cash vouchers & receipts
10. Holidays
11. Using the bank sheets
12. Using direct debits
13. Using finance agreements (e.g. credit cards; catalogues; Sky TV)
14. Using the persons private phone
15. Using the persons mobile phone
16. Housekeeping contributions
17. Use of senior staff one cards
18. Loyalty cards
19. Audits
Correspondence regarding benefits is dealt with by Laura and a copy of any relevant
information is sent to the team. If you wish to discuss anything regarding the benefits
of the person you support Laura is available at West Kirk every Thursday from 9am
until 2pm.
Should the amount held in the No 3 account go over the 6k threshold you need to
notify Laura right away as there is a requirement to inform DWP of this and benefits
may be reduced as a result.
Home Care bills are not part of the benefits process and any changes to these
should be dealt with by the team. Please note that due to the annual change to
these bills it may be advisable to pay by cheque to avoid running into arrears when
paying by standing order. However, this is discretionary.
3. Bank Mandates
NEW SERVICE: The Finance Team will give the necessary bank mandates to the
Service Leader to gather the appropriate signatures from the team members. The
mandate will include the Executive Director. The Service Leader should return the
completed bank mandate to the Finance Team as soon as possible and e-mail them
the date on which support monies should begin to be paid into the No 2 account.
The bank will process the mandate form, set up the accounts and send chequebooks
to the Finance Team. The cheque books will be signed out to the relevant Team
Leader/Support Worker.
ADJUSTMENTS TO EXISTING MANDATES: If the staff member joining the team is
coming from an existing team then the Service Leader need only e-mail Finance with
the request to include, which mandate the person is currently on and if they should
come off the previous mandate. The Finance team will then complete the necessary
documents for the bank.
If the staff member is new and it is deemed appropriate to add them to the mandate
then the Service Leader should e-mail as above at which point Finance will provide
the Service Leader with a signature sheet for the new staff member to sign. When
this is returned the Finance Team will complete the necessary documents for the
bank.
Every service is different and we encourage teams to talk to their Service Leader
about being creative about how they put the support expenses to best use.
On occasion other monies may be moved to this account from the persons ISF for
agreed payments i.e. planning day, spare room furnishings etc. Any monies moved
into this account must be agreed with the Service Leader.
you need to make a payment of over 250.00 then a third signature will be required.
The 3rd signatory MUST be an A.
All cheque stubs must be filled out with date, amount, what the monies are for and
marked with the initials of each person signing the cheque.
The cheques number is to be written on appropriate ledgers.
The person cashing/using the cheque should not sign the cheque until they are at
the cash desk. They should also sign the back of the cheque before handing it
over. This guards against someone cashing the cheque if it is lost or stolen.
Cheques being used to draw support expenses must be made out to pay CASH
Name of the Person who will cash the cheque and the amount to be
withdrawn filled out. (NB This is a new requirement by the bank)
Blank cheques must never be signed by an authorised signatory and left in the
chequebook. If this happens the authorised signatories may be held responsible
for replacing any money if it is stolen or misused. This will result in a formal
investigation which may lead to disciplinary action being taken.
Lost/stolen cheques or cheque books must be reported to the Team Leader/
Service Leader and the bank immediately.
Any single purchase over 150 being paid by cheque must be agreed with the
Service Leader beforehand. The Service Leader must confirm they have agreed
this purchase by forwarding an e-mail detailing their agreement for the team to
attach to the petty cash voucher.
Any cancelled cheque must be kept and kept stapled to the appropriate stub.
New chequebooks must be ordered & collected from the Finance Office. (Bring
the old chequebook with you to verify account number and next cheque number).
Old chequebooks must then be retained with all other paperwork until required for
the next 6 monthly audit at which point they will be returned to the Finance Office.
The signatories for both the No 2 & No 3 bank accounts will be as recorded on
the bank mandate. Only those who have signed the bank mandate can sign
cheques.
The team leader and the team have responsibility for enabling the person to
budget their personal money, assuming the person is unable to do so alone.
Everyone in the team is equally responsible for making sure money is spent
wisely and the person can afford their lifestyle. The person you support is no
different from the rest of us and has to manage on a budget.
All team members have responsibility for managing the support money and using
it in an appropriate and efficient manner.
The team must keep clear records of all monies in and out.
At the start of each shift the team member coming on shift must count both the
support money and the persons personal money if appropriate and ensure that
they match with the ledger.
The team are responsible for good money management and errors should be
sorted within the team. For example if at the start of your shift the monies are in
order and at the end of your shift the monies are 50p short then you are
responsible for replacing it. If the problem cannot be resolved the Team Leader
must be contacted immediately.
Any family member taking cash on behalf of the person must sign a petty cash
voucher prior to taking the money.
Any item of expenditure taken or used from the persons own personal monies
must be agreed beforehand with the Team Leader/Service Leader. Receipts must
always be provided.
Any payment for agreed purchases will only be given over if an acceptable
detailed receipt is provided.
Any additional unexpected expenditure incurred by the family will also need to be
clarified and agreed with the Team Leader/ Service Leader before any payment is
made. This must also be receipted.
Folio
No
Date
Item
01/08/15
Balance b/f
01/08/15 1
Groceries
01/08/15 2
Cheque Cashed
04/08/15 3
Personal Money
07/08/15 4
Cheque
No
Out
Total
19 75
18 60
000116
In
70 00
5 00
70 00
159 75
23
60
Signature
19
75
J Bloggs
15
J Bloggs
71
15
A N Other
66
15
J Bloggs
136
15
A N Other
136
15
A N Other
J Bloggs
The person on shift on a Sunday night should total the columns and check the
balances for the previous week and sign, the person on shift on a Monday morning
should then check this and countersign.
A new page in the ledger should be started on Monday of each week making sure
that the opening balance is the same as the closing balance from the previous
week.
The petty cash voucher must be completed with the following details:
Folio Number (voucher no)
Date
Details of purchase
Amount and
Signature(s).
All effort should be made to obtain a receipt on all occasions, however, in the
exceptional circumstance where this is not possible this must be written on the
voucher and next work colleague on shift must countersign this.
If fuel is being used then a mileage log should be completed.
Staff using their own car should enter details of the journey, number of miles and team
mileage rate on the petty cash voucher.
The receipt should be stapled to the back of a Petty Cash Voucher.
The Folio Number (voucher No.) can be obtained from the last entry made in the
Support or Personal Money Ledger, i.e. if the last entry was voucher number 10
then the next voucher would be 11.
10. Holidays
When the person you support goes on holiday you must follow all the normal
procedures above for recording expenditure. If the holiday is abroad and you have
exchanged sterling for a foreign currency then you should record the exchange
transaction in the ledger.
Please use a new page in your ledger to record the transactions made in the other
currency. At the end of the holiday if there is any currency left then you should change
it back to Sterling and enter it in the ledger OR if there is insufficient funds to convert
back or you know the person will be going on holiday and using the same currency
again in the next six months then the currency should be counted every day at staff
changeover and should be recorded on cash changeover sheets on a daily basis and
in ledgers on a weekly basis (you may note it at the bottom of the page for each week)
Every withdrawal made from the bank account must be entered in full into the OUT
column of the BANK sheet.
Money received into the account e.g. Income support, DLA, Support monies
entered in the IN column of the BANK sheet.
Any payments being made by cheque, direct debit or standing order must be
entered in the OUT column of the BANK sheet.
A new sheet should be started for each month.
Bank sheets must be updated on a regular basis when monies go in or out of
accounts to ensure that the accounts are not overdrawn. Do not wait until the bank
statement is received before completing your bank sheet.
Please use mini statements to regularly check that what you expected to happen
has in fact happened.
Detail
Balance B/F
Electricity
Income Support
Cheque to Cash
B & Q Table
DLA
31/8/15
Balance c/f
Chq No
D/D
Out
20.00
75.00
000116
000117
75.00
39.50
236.00
Running
Balance
1250.75
1230.75
1305.75
1230.75
1191.25
1427.25
Actual
Balance
1230.75
1466.75
Date: 1/9/15
Audit Check
Sig 2: AN Other
Date: 6/9/15
Bank statements
Copies of statements will be sent out from the central office to the persons house once
a month. At this point, the balance should be checked against the balance in the ledger
and any discrepancies investigated (e.g. If Income Support benefit payment has
stopped contact DWP to find out why) The bank statements should be kept safely in
the folder along with the Bank Sheets to show that they have been checked and
balanced each month. It is the Teams responsibility to ensure that a complete set of
sheets /statements are available for audit.
If bank statements are not being received regularly the Team Leader must
contact the Service Leader and Finance Team immediately.
How bills are paid should be agreed with the Service Leader as part of the Service
Design and will be decided by what works best for the person we support.
16. Contributions
It is acknowledged that while the team are on shift they are likely to have food and
drink that has been bought in the persons grocery shopping, they may also eat out
with the person they support. The team will therefore be expected to make a
reasonable contribution towards food costs. This amount should be agreed with the
Service Leader and worked out depending on how many shifts are worked.
If no contribution is agreed the team must bring in their own food and pay for any
takeaway food they may have while on shift.
If the person you support chooses to eat out then support money may be used by
staff in order that the person does not eat alone. Please ensure the amount spent is
reasonable, remember the 35 has to last the team all week.
You must be able to demonstrate your food contributions therefore any
agreement should be written up in the Working Policy and this should be
reviewed once a year with the Service Leader. Contributions should be paid into
the No 3 cash tin and a log of monies kept with the finance records.
Any exceptions to this must be agreed in advance with the service leaders and
updated in the working policy.
3. At the time of audit you will be asked to provide the card numbers of any
loyalty cards held.
4. Fraudulent use of loyalty/reward cards will result in a formal investigation
which may lead to disciplinary action.
19. Auditing
In order to back up our Finance Policy regular audits will take place:
Spot Audits - will be carried out by Service Leaders a minimum of twice per
year. These should be noted in the daily diary and the items checked should
be initialled. (These should be done a minimum of 6/8 weeks after the most
recent full audit and 6/8 weeks before the next full audit)
For full details on the audit process please see the Finance Audit
Policy.
Sign
Team Leader
Date
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