Siebel 8.

1 Business Process Automation

Duration : 40 Hours

Business Services and Workflow

Lesson 1: Siebel Business Services
Lesson 2: Building Siebel Workflow Processes
Lesson 2a: Siebel Workflow Practices
Lesson 3: Testing and Deploying Workflow Processes
Lesson 4: Siebel Workflow Architecture
Lesson 5: Building Robust Workflows
Lesson 6: Invoking Workflow Processes:
Runtime Events and Custom Controls
Lesson 7: Using Workflow Policies
Other Automation Infrastructure
Lesson 8: Configuring the Universal Inbox
Lesson 9: Using Siebel Data Validation Manager
Task UI
Lesson 10: Siebel Task UI
Lesson 11: Creating a Task
Lesson 12: Transient Business Components
Lesson 13: Additional Task UI Configuration
Scripting
Lesson 14: Introducing Scripting
Client Automation
Lesson 15: SmartScript Overview
Lesson 16: Creating a SmartScript
Lesson 17: Advanced SmartScript Features
Lesson 18: Siebel State Models
Assignment Manager
Lesson 19: Introducing Siebel Assignment Manager
Lesson 20: Creating Assignment Rules
Lesson 21: Understanding Assignment Methodology
Lesson 22: Configuring Assignment Manager
Lesson 23: Invoking Assignment Manager