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BUS 475 Capstone Final Examination
Part 1 (Latest - 100% Score)
1. Article 6 of the Treaty on European Union, called the Maastricht Treaty, states the
EU is founded on:

specific performance

stare decisis
private markets
rule of law

2. Which of the following is the path through which contractionary monetary policy
works?

Money down implies interest rate up implies investment up implies income down
Money down implies interest rate up implies investment down implies income down
Money down implies interest rate down implies investment down implies income down
Money down implies interest rate down implies investment up implies income down

3. Marketing research refers to__________.

the use of information technology to find objective solutions to a marketing problem

the process of systematically collecting and analyzing information in order to define a
marketing problem
the process of defining a marketing problem and opportunity, systematically collecting
and analyzing information, and recommending actions
the science of using observable human behavior in order to identify and solve marketing
problems

4. _____ is the process of converting meaning into messages composed of words and
nonverbal signals.

Translating
Decoding
Encoding
Filtering

5. Sam, a marketing manager, often makes ethical decisions based on what others feel
about those decisions. He often considers opinions from other managers and
employees. Which of the following ethical systems do Sams decisions follow?

Consequentialism
Utilitarianism
Relativism
Egoism

6. The depreciation of currency will:

improve a countrys comparative advantage.

worsen a countrys comparative advantage.
balance a trade surplus.
have no impact on a countrys comparative advantage.

7. Which of the following is typically included in the drafting stage of writing an

effective business message?

Setting a positive and other-oriented tone

Sending the message to be proofread
Double-checking everything
Identifying the primary message and key points

8. If a population is known to be normally distributed, what can be said of the sample

distribution of the sample mean drawn from this population?

For a sample size n < 30, the sampling distribution of the sample mean is normally
distributed.
For a sample size n > 30, the sampling distribution of the sample mean is normally
distributed.
For any sample size n, the sampling distribution of the sample mean is normally
distributed.
For a sample size n < 50, the sampling distribution of the sample mean is normally
distributed.

9. Marketing refers to__________.

the activity for creating, communicating, delivering, and exchanging offerings that
benefit its customers, the organization, its stakeholders, and society at large
the process of identifying target market segments for a product or service
the activity involved in getting a product or service from the manufacturer to ultimate
consumers and organizational buyers
the production of products or services that will generate the highest return on investment

10. Lori is using secondary research to develop a business report. How can she write
her report in a way that demonstrates originality in thought?

Cite all her research sources

Use the most current documentation guidelines
Generate her own conclusions and recommendations
Adopt a methodical approach to decision making

11. Annie, an employee who often attributes her team failures to bad luck, attributes
other teams failures to personal shortcomings. Which of the following cognitive
biases do Annies attributions exemplify?

Self-deception bias
Belief bias
In-group bias
Hindsight bias

12. When does the straw man fallacy occur?

When a person tries to disprove a claim based on its source.

When a person falsifies or overstates an adversarys position.
When a person considers only 2 alternatives even when other options are available.
When a decision maker dismisses an alternative that fails to solve the issue completely.

13. Which of the following types of unemployment is considered to be the most

controllable through demand-side macroeconomic policy?

Cyclical unemployment
Natural unemployment
Structural unemployment
Frictional unemployment

14. Microeconomics and macroeconomics are:

Interrelated because both are often taught by the same instructors

Interrelated because what happens in the economy as a whole is

based on individual decisions
Virtually identical, though one is much more difficult than the other
Not related because they are taught separately

15. Federal law and business leaders alike favor ____________ as a means of governing
private business ethics.

Self-regulation by companies
Establishment of federal regulators in all private companies to establish and enforce
ethical standards.
Giving the federal government exclusive jurisdiction regarding ethics and ethics violation
enforcement.
Creating uniform statutes of business ethics.

16. Which of the following statements is true of the WARN Act?

It requires employers to give notice to an at will employee that he/she is being fired.
It requires employers to give notice of a scheduled mass layoff.
It requires employers to give notice to employees that they are being subjected to
polygraph tests.
It requires employers to give notice to employees that an unscheduled drug test will be
conducted for all employees.

17. Alex is playing his music at full volume in his dorm room. The other people living on
his floor found this to be a nuisance, but Alex doesnt care. Alexs music playing is
an example of:

positive externality
normative externality
negative externality
Pareto externality

18. According to the Ajzen model, the strongest predictor of an employees behavior
is/are__________.

social norms
the employees values

the employees attitudes

the employees intentions

19. The interdisciplinary field dedicated to understanding and managing people at

work is called:

management dynamics
management theory
organizational behavior
organizational dynamics

20. Regarding using personality testing as part of the hiring process, experts have
concluded that:

There are many valid instruments available to managers to test for personality types.
Only the Big Five should be used as predictors of job performance.
The typical personality test is not a valid predictor of job performance.
The effects of personality on job performance are so large it cannot be ignored by
managers.

21. In the context of developing persuasive messages, which of the following is most
likely to help you demonstrate a voice of competence?

focusing only on logical appeals

using only emotional appeals in your persuasive messages
developing strong ideas in the interest of your audience
adopting the tone of mass advertising such as over-the-top appeals

22. Identify an example of spontaneous creativity.

Settling a disagreement quickly in a simple way.

Modifying the strategies and procedures of a group.
Establishing win-win relationships with other people.
Organizing annual meetings and get-togethers innovatively.

23. Which of the following is useful advice on conducting business

across cultures with those who have limited English ability?

Speak at your normal, regular pace instead of speaking slowly as this may be viewed as
disrespectful.
Determine a person's level of communication proficiency within the first few moments of
your interactions with them.
Use slang and jargon instead of literal language as much as possible.
Allow those with limited English ability enough time to process their thoughts into
English.

24. Joyce finds that the members of the project team to which she has been assignment
in her management class are all athletes on the colleges football and basketball
teams. She immediately considers dropping the class because she thinks her
experience with that team will be negative. Joyce is likely reacting to a__________.

semantic memory
negativity bias
stereotype
self-serving bias

25. According to the Classical growth model, an economy that increases its saving will
grow:

Quickly since the increase in saving will permit more rapid technological progress.
Slowly because interest rates will fall, causing investment to decline.
Slowly because consumption and aggregate demand will be reduced.
Quickly since the increase in saving will permit greater investment.

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