www.HopeHCS.

org (800) 835-1673

October 2016: Welcome Back Snowbirds

Volunteers in Many Essential Roles
In a few short weeks, nearly 100 volunteers will be headed to
our annual Rainbow Trails bereavement camp for children.
Volunteers have many essential roles - from leading
activities and games, to cooking and organizing the dining
hall, and assisting with camp registration. We couldnt help
heal these little hearts without your help! Thank you for
everything you do.
Warm Regards,
Samira K. Beckwith, Hope President and CEO

Infection Control Update

Complimentary Flu Shots for Volunteers
Influenza, or the flu, is a serious disease that can lead to hospitalization or even
death. In the healthcare industry, this can create a vicious cycle. Infected patients
could pass the flu to uninfected staff or volunteers. Alternatively, any staff or
volunteers who are already infected with the flu are at risk of passing it on to
uninfected patients, who are often more susceptible than the general population,
which could start the cycle over again.
The best way to protect against the flu is to receive the annual flu vaccine. While
flu season peaks from December to February, it actually begins in October.
Hope is once again providing complimentary flu shots for all of our staff
members, volunteers, and household family members (including children 9 and
older or weighing at least 65 pounds). If you have Medicare, please provide that
information, so Hope can be reimbursed for the cost.
Our Occupational Health Department will travel
to multiple Hope locations during our regular
business hours. They are also providing the vaccine
on a limited number of Saturdays and evenings.
To schedule an appointment, please contact your
Volunteer Coordinator.
Note: Hope does not carry the high dose vaccine which may be recommended
for those age 65 and older. We only offer the regular dose of the flu vaccine.
Check with your physician to determine which vaccine is appropriate for you.

Ways to Volunteer
Photos Needed from Pro or Amateur Photographers
We need a parting shot photo for next issue of our
magazine, Wings of Hope. If you are a shutterbug, please
consider submitting a picture for Hope to use. Your
artwork will be featured in over 30,000 Wings next March!
Requirements:
High-resolution photo with vertical orientation
Landscape or nature-focused, with no people
Must be submitted digitally to Amy.Objartel@HopeHCS.org
Photos must be given freely to Hope, no reimbursement is possible
Floor Assistants, Cashiers and Backroom Help at Hope Chest Resale Stores
Help us hang clothing in the appropriate sections, assist our customers, or
provide on-the-floor support. Work the cash register, or assist with donations at
our back door. Shifts are flexible. Call Jane Davis at 652-1114 in North Fort Myers
or Bill Burnett at 444-3813 in Bonita Springs for details.
REMINDER: Complete Your Progress Notes Online
Dont forget you can complete your progress notes online. Our electronic system
has many benefits, including:
Minimizing errors in patient information
Submitting information directly into patient files and time logs
Keeping an accurate monthly count of volunteer hours
Speeding up processing time from two weeks to a few days
Reducing paperwork and mailing costs
Using this system is easy. Be sure to have your Resource ID ready before
completing an electronic progress note. If you dont have a Resource ID, contact
your volunteer coordinator. Then, follow these simple steps:
Log onto www.HopeHCS.org
Click on the Volunteer link at the top right hand corner
Scroll to the bottom of the page
Click the button for the progress note you need: Patient Care or Other Activity
Enter information; any errors will be highlighted when you click submit
You can still use the paper progress notes,
but we hope youll enjoy this new system!
Remember, you can always contact your
volunteer coordinator with questions or
concerns.

Above: These two buttons appear at the

bottom of the webpage located at
www.HopeHCS.org/volunteer. Clicking
the button will open the online Progress
Note form (pictured at right)

News and Events

Volunteers Sew for Rainbow Trails
Volunteers at Hope and at American House in Bonita Springs spent several
hours creating beautiful items for our campers this year. Cozy blankets and
useful bags will help make their time at camp feel more like home. We are
grateful to everyone who helped with this heartfelt project!

Important Reminder: Hope Hospice House Feeding

Hope staff members are responsible for bringing food trays to the rooms in the
Hospice Houses. They will review trays for dietary restrictions. Our staff will
also reposition individuals in bed for the best possible set up. At this point,
volunteers can assist with feeding. Its important to follow this process to ensure
the health and safety of those in our care.
In Memorium
Hope Volunteer and ShellPoint resident Carol Palermo passed
away on September 4, 2016. Carol was a retired nurse who began
volunteering for Hope in 2002. She provided many types of assitance
for the individuals in our care. She will be missed.

POW/MIA Recognition Day

On September 16, volunteers for Hopes VALOR program created a unique display
at Hope Hospice House Cape Coral. The Missing Man table was set up in the
Caf, and a grouping of red, white, blue and black balloons helped to highlight
this area. The custom cake also served to mark the significance of this memorial.
POW/MIA Recognition Day is held on the third Friday of every September, in
remembrance of veterans who were prisoners of war or missing in action.

Providing More than Food at Hope Connections

In July, our Hope Connections office received a very concerned call from the
local Area Agency on Aging. A homeless senior was living in a van, and there
were reports that he wasnt eating.
On the same day, our case manager
Ruby was able to find his location,
and they met at the side of the road.
We were able to provide a cooler full
of ice, water, juice and milk as well
as hot meals and some shelf stable
food items. Hope Connections staff
continued to provide hot meals daily
while getting to know this special
person.
Although he was very reluctant to accept assistance at first, Ruby established a
personal connection during the meal deliveries always delivered by the side
of the road. With that new foundation of trust, the senior reached out to local
housing entities and began working with the homeless program to transition to
more permanent housing.
Hunger is often a symptom of more complicated problems, but the simple act of
providing food can build a relationship that can lead to life-changing solutions.

Educational Opportunities
Parkinson Fall Forum
Join us on Friday, October 7 for important
Parkinson updates from the Michael J. Fox
Foundation, Amanda Avila, MD, and Ted
Horn. A Question and Answer session
will follow the presentations. Registration
is $10 per person, which includes valet
parking, and continental breakfast at
Crown Plaza. Seating is limited; register
online at hopeparkinson.org/events.
Become a Volunteer Educator for Feeding Classes
Are you a registered nurse or have you previously received instruction on
feeding the individuals in our care? Our Clinical Education Coordinator, Marilyn
Byerly, will guide you through the process of becoming an instructor, so that
you can teach classes for other volunteers. Contact your volunteer coordinator to
attend. Space is limited to the first 10 participants to sign up.
Tuesday, October 25 from 10 11 a.m.
Fort Myers Conference Room A

Volunteer Department Update

New Team Members
Julie Golden joined Hope in February 2016 and is now the Volunteer Coordinator
for the Community Center, working with volunteers who visit local facilities.
Julie chose Hope because she wanted to be part of an organization where she
could be of service to those in need.
Tony Zuniga, formerly an Enrollment Specialist at Hope, is now the
Adminstrative Assistant for the HealthPark reception desk. Although Tony is a
native of New York City, his family was originally from Guatemala, and he also
speaks Spanish. He left New York to avoid the snow and enjoy sunny Florida!
Please join us in giving a warm welcome to both Julie and Tony.

Volunteer Department Contact Information

Bill Burnett: (239) 444-3813

Hope Chest at The Crossings (Bonita)

Bill.Burnett@HopeHCS.org

Jane Davis: (239) 652-1114

Hope Chest (North Fort Myers)
Jane.Davis@HopeHCS.org

Ester Domingo: (239) 415-7217

Teams 410, 420, 750, PIC, PACE Lehigh

Ester.Domingo@ HopeHCS.org

Colette Johns: (239) 985-7728

Volunteer Manager
Colette.Johns@HopeHCS.org

Fran Nanio: (239) 985-7701

ShellPoint, VALOR, Parkinson, PACE

Francine.Nanio@HopeHCS.org

Barbara Nielsen: (239) 444-4140

Teams 130, 240, 730 and PACE Naples
Barbara.Nielsen@HopeHCS.org

Bob Sheehan: (239) 489-9188

Director of Volunteer Services
Bob.Sheehan@HopeHCS.org

Renee Stack: (239) 985-7772

Teams 110, 720, Administrative Office

Renee.Stack@HopeHCS.org

Julie Golden: (239) 322-5357

Teams 240, 250, 260
Julie.Golden@HopeHCS.org

Nina Tomasello: (239) 656-3240

Teams 310, 320, 330, 710
Nina.Tomasello@HopeHCS.org

Barbara Tvedt: (239) 444-4138

Compliance Specialist
Barbara.Tvedt@HopeHCS.org

Call (800) 835-1673

ext 25341 to
schedule a TB Test.

15% Off at
Hope Chest
Resale Stores
Dont forget - Hope
volunteers always receive a
15% discount at Hope Chest.
Remember to bring your
volunteer badge to receive
your special discount.
13821 N Cleveland Ave.
North Fort Myers
28520 Bonita Crossings Blvd.
Bonita Springs

To purchase Hope Wear, visit:

ces.landsend.com/hopehospice

You dont need a password. Purchases may

be completed online with a credit card.