Professional Documents
Culture Documents
EXECUTIVE SUMMARY
Buffalo Wild Wings was founded in 1982 by two business partners living in
Columbus, Ohio, Jim Disbrow and Scott Lowery, who were unable to find their
distinctive Buffalo, New York-style chicken wings. They stopped searching, and
began to create their own signature wing sauce and opened the first Buffalo Wild
Wings restaurant at Ohio State University. Their concept was based on serving
authentic wings of their beloved Buffalo flavor to a crowd of enthusiastic sports
fiends and entertainment seekers. In 1994, CEO Sally Smith began to put in place
the necessary infrastructure needed to further grow the business. Smith
established the Companys HR, finance and marketing departments and went on
to lead the Company through a successful IPO in November 2003. From there on,
Smith has grown the brand to more than 840 restaurants. His goal is to open
over 1,500 restaurants throughout North America in the next five to seven years.
The company began expanding internationally in 2011 in Canada, and in 2012,
Buffalo Wild Wings announced expansion into Puerto Rico and the Middle East.
At Buffalo Wild Wings, the atmosphere is very lively and inviting, with the
40 plus flat screen televisions spread throughout the restaurant broadcasting
different sporting events. The design of the restaurant includes an extensive
multi-media system, a full bar, and an open that will appeal to sports fans and
families alike. With the option of watching sports games or playing Buzztime
Trivia, Buffalo Wild Wings works to entertain its customers in multiple ways. The
thoughtful design of our restaurant will enhance our guests experiences, drive
repeat visits, and solidify the brand appeal of our concept.
The United Kingdom, also known as a leading trading power and financial
center, is the third leading economy in Europe behind Germany and France. As
Strategy Advisors of Buffalo Wild Wings, we believe that the United Kingdom. is
a great fit for our third international expansion. Sports are an integral part of
daily life in the U.K.., as many of the residents play and watch them, including the
immensely popular Premier soccer leagues. Out of the 64.1 million residents,
only about 6.2 percent are unemployed as of 2014 (decreasing by 1.1 percent from
2013). The United Kingdom is a well-developed country, having an inflation rate
of only 1.5%. This nation focuses strongly on business and will be perfect for the
expansion. Additionally, the large number of civilians employed coupled with the
moderate, average incomes of the majority of English residents reinforces why
Buffalo Wild Wings would profit in such a fiscally booming area.
We are asking for a loan of $500,000 from a commercial bank to get our
restaurant started. Combined with our own savings of $170,000, the total funds
of $670,000 will be used for store build-out and operating cash for the first thirty
days. Our repayment plan is centered around annual payments of $78,000 with
loan repayment projected as a seven-year note at a 5.90% fixed interest rate. Our
gross margin is expressed as a 12.2% percentage rate.
Buffalo Wild Wings is the recipient of hundreds of Best Wings and Best
Sports Restaurants awards from across the country. There are currently 850
Buffalo Wild Wings joints spanning across forty-eight states in the U.S., as well as
in Canada. Lets add to this growing number by opening another prosperous
restaurant in London and making Buffalo Wild Wings an international brand.
Kingdom (England, Scotland, and Ireland), is the pound sterling. The pound is
the worlds third largest reserve currency, behind the United States dollar and the
EU euro. According to the OECD, economic growth in England is the result of
exemplary job creation: a trend predicted to continue throughout 2015 and 2016.
Growth was further underpinned by robust private consumption and investment.
2. Describe the trading countrys governmental structure and stability, how the
government controls trade and private business.
In England, the prime minister is the head of the government. He
oversees the operation of the civil service and government agencies, appoints
members of the government, and is the principal government figure in the House
of Commons. The current prime minister is David Cameron. The British cabinet
is made up of senior members of government and every week during parliament,
the members of the cabinet meet together to discuss the important issues of the
government. Ministers are chosen by the prime minister from members of the
House of Commons and the House of Lords. They are responsible for actions,
successes and failures of their department. The Civil Service does the practical
and administrative work of the government. It is coordinated and managed by
the Prime Minister, in their role as Minister for the Civil Service. Half of the civil
servants provide direct services such as paying benefits and pensions, running
employment services, staffing prisons, and issuing drivers licences. In England
the trade control licences are issued by the Export Control Organization (ECO).
The ECO controls licensing overseas trade or transfer of military goods, which
are classified in the category of trafficking or brokering. Traffic control licenses
were originally created to license the overseas trade of military items. The trade
in dual-use goods is also licensed and requires a trade control licence. Laws go
through several stages before they are passed by the parliament. The house of
Commons and the House of Lords work together to make them.
3. Describe laws and/or governmental agencies that affect your
business/product/service [i.e., labor laws, trade laws (U.S.A. and/or Canada and
foreign)]
International trade law is a very complex and an ever expanding area.
There are basically four levels of international trade relationships: unilateral
measures (national law), bilateral relationships (Canada-United States Free
Trade Agreement), plurilateral agreements, and multilateral arrangements
(GATT/WTO). Trade Agreements reduce barriers to U.S. exports, and protect
U.S. interests and enhance the rule of law in the FTA partner country. In 2014,
47 percent of U.S. goods exports went to FTA partner countries (England being
one of those partner countries). U.S. merchandise exports to the 20 FTA partners
with agreements in force totaled $765 billion, up 4 percent from 2013.
numbers support the notion that our target market could afford the prices of the
menu items at Buffalo Wild Wings; nothing is out of the majority of the
populations range in terms of pricing and affordability.
Income can vary considerably by location. For example the locations (local
administrative unit) with the highest incomes were the City of London,
Kensington and Chelsea, and Westminster with median annual incomes of
58,300, 37,800 and 35,200 respectively. Furthermore, Londons rank as one
of the municipals highest incomes contribute to the affordability and
attractiveness of Buffalo Wild Wings to the urban population of Britain. The chart
below demonstrates the discrepancy between male and female incomes
throughout the country. Due to the statistics presented, men do tend to generate
higher incomes per year. However, because Buffalo Wild Wings offers affordable,
moderate prices, the disparity between male and female incomes will not serve to
be an issue in terms of attracting both genders to the restaurant.
companies that are in the United States, just as more than one million people go
to work here in Great Britain for American companies that are here. So we are
enormously tied together, obviously. And we are committed to making both the
U.S.-UK and the U.S.-EU relationships even stronger drivers of our prosperity.
III. PROBLEM
One of the major issues with restaurants and the United States is the lack
of mass urbanization nationwide. Unlike Europe, the United States lacks an
abundance of public transport systems. In England, much of the country is
metropolized therefore public transit is widely available. Patrons are more likely
to be out and about in a country like England, where much of the larger areas
operate in cities and people are constantly on the move. Buffalo Wild Wings
addresses the issue of finding a suitable place to eat for both a quick meal, or a
more sit-down style dinner.
Additionally, Buffalo Wild Wings solves the problem of incorporating a
fun, lively atmosphere for young singles, while also maintaining an appropriate
environment for families and children. Their mediums of entertainment are so
diverse in that they offer a unique Buzztime Trivia game, appealing to children of
all ages, along with an abundance of flat screen televisions broadcasting sports of
all types, which is attractive to people of all ages.
Buffalo Wild Wings addresses the problem of including a menu with
enough variety to please any food-lover, while also ensuring the utmost quality of
the food. Most restaurants struggle with maintaining high-quality food if the
menu is too expansive, however with Buffalo Wild Wings, the quality of the food
is always considered key in guaranteeing customer satisfaction.
VI. SOLUTION
Buffalo Wild Wings offers an expansive and diverse menu, serving a wide
range of flavorsome options for customers to choose from. Their menu features
their fresh chicken wings among other major categories including boneless
chicken wings, chicken tenders, popcorn shrimp, and speciality hamburgers and
sandwiches. These made-to-order menu items are enhanced by the bold flavor
profile of over twenty different signature sauces, ranging from mild Teriyaki to
fiery Blazin.
In addition to our unique menu, Buffalo Wild Wings boast a wide variety
of types of entertainment. The content and volume of our video and audio
programming are tailored to reflect our guests tastes. An inviting neighborhood
atmosphere along with the extensive multi-media system, full bar, and open
layout will appeal to sports fans and families alike.
A convenient take-out service is offered by Buffalo's, where you can call
and order your food, then go to pick it up where your meal will be waiting. This
option would coincide perfectly with a Premier soccer League tournament or
other major sporting event, because of the large magnitude of wings and game
day foods available to customers through the take-out service. Additionally, this
option makes the restaurant fully adaptable to the customers needs, providing
their product through whatever medium best works for the client.
VII. CHANNELS
The distribution process deals with the chain of businesses or
intermediaries through which a good or service passes until it reaches the end
consumer. Buffalo Wild Wings products such as wings, chicken, burgers,
vegetables, and sauces originate from local Buffalo Wild Wings distributors. The
products are delivered to the local restaurants where they are cooked and served
by servers to the guests. This is a direct channel of distribution, because BWW
National Headquarters takes complete control of where their product is coming
from. The distributors as well as the retailers take title of the product in this
situation. The distributor is the equivalent of a wholesaler in that all Buffalo Wild
Wings purchase their inventory from them. The restaurants or retailers then
distribute them to the customer. McLane Company supplies Buffalo Wild Wings
with all of the food and paper products needed for the restaurant. The T.
Marzetti Company produces the signature sauces and also safeguards our sauces
from being manufactured or supplied to anyone else, due to the confidentiality
agreement. Peco Foods accounts for the bulk of our chicken wings distribution,
certifying the high quality and freshness our wings are known for. After each
company delivers the food and sauces to Buffalo Wild Wings, we prepare the food
(fresh everyday) and serve it to our customers. Due to our consistent loyalty to
these companies, they do not charge an extra fee to ship internationally.
VIII. REVENUE STREAMS
Wings
Traditional:
Snack: $6.49
Small: $10.99
Boneless:
Snack: $8.49
Small: $10.49
Shareables
Ultimate Nachos:
House Sampler:
$12.95
Tablegating Sampler:
$12.99
$5.99
$8.49
$7.29
Fried Pickles
$6.29
Mini Corndogs
$5.99
$3.99
Potato Wedges
$4.99
Buffalo Chips
$4.99
French Fries
$4.99
$9.49
$9.49
Bacon Cheeseburger
$9.99
$10.49
$9.49
Classic Burger
$8.99
$9.29
$8.79
$8.79
$9.49
Bayou Po'Boy
$8.49
$8.79
Southwest Philly
Pepper Jack Steak Wrap
$10.49
$9.99
4 Tenders- $8.79
5 Tenders- $10.29
Crispy Tenders
4 Tenders- $8.79
5 Tenders- $10.29
$8.99
Salads
Chicken Caesar Salad
$8.29
$8.99
Mediterranean Salad
$10.99
$10.29
$3.99
$9.49
Sweet Spot
Chocolate Fudge Cake
$5.29
Cheesecake Bites
$9.99
Ice Cream
$1.99
Dessert Nachos
$7.49
Little Buffalos
Boneless WIngs
$4.59
Traditional Wings
$4.59
Naked Tenders
$4.79
Chicken Tenders
$4.79
Cheese Flatbread
$4.49
Mini Corndogs
$4.49
$4.49
Cheeseburger
$4.49
Lifetime value, or the project revenue that a customer will generate during
their lifetime, is calculated by averaging the number of customer value per
week multiplied the number in years desired.
Total
24.30
20
C. What is Revenue?
We plan on generating our revenue through the selling of our famous buffalostyle chicken wings, other popular menu items such as chicken tenders and
nachos, drinks, sodas, and entertainment. Through this avenues of production,
we can profit generously off of frequent customer visits and orders.
D. What is the gross margin?
The gross margin, or the difference between revenue and the costs of
goods sold of our business is expressed in the table below.
We plan on aiming for a gross profit of $1, 710,000 after subtracting the
costs of sales from our total sales value.
Our net income is a total of $209, 400 after subtracting $1, 500,600 for
the operating expenses.
Net Income
Gross Profit
Gross Margin
$209,400
Below is a table demonstrating the total number, .75, for our customer
acquisition costs.
Total Number of
Customers
Customer Acquisition
Costs
$225,000
$300,000
$.75
After totaling each of these categories, we found the total human resource
costs to be $5,700.
Totals
Formal Training
3,000
Uniforms
1,200
Employee Benefits
1,500
5,700
D. Additional costs?
Due to our precise mapping of finances, we have no additional costs to
report at this time.
X. DETAILED FINANCIALS
A. Projected income statements by month for the first years operation (sales,
expenses, profit/loss)
Month
Sales
Expenses
Profit
January
169,000
123,000
120,000
February
175,000
117,000
122,000
March
177,000
118,000
126,000
April
182,000
120,000
128,000
June
190,000
116,000
129,000
July
194,000
115,000
133,000
August
192,000
110,000
134,000
September
191,000
113,000
136,000
October
196,000
114,000
137,000
November
226,000
116,000
143,000
December
240,000
118,000
147,000
Totals
2,132,000
1,280,000
1,455,000
expenses.
2,400,000
$
2,400,000
690,000
$
690,000
1,710,000
OPERATING EXPENSES:
Administrative
125,000
Advertising Local & National
90,000
Bank Fees
11,000
Charitable Donations
3,400
Cleaning Building
5,000
Credit Card Fees
30,000
Franchise Fees
15,000
Insurance (Bus, Health, Workers Comp) 53,000
Lease
115,000
Legal Fees
11,000
Maintenance (Building & Equip)
15,000
Marketing & Promotions
45,000
Office & Paper Supplies
50,000
Payroll
703,000
Payroll Fees & Taxes
118,000
Smallwares
9,000
Supplies (Kitchen & Cleaning)
28,000
Training
3,000
Uniforms
1,200
Utilities
70,000
TOTAL OPERATING EXPENSES $
1,500,600
NET INCOME:
$
209,400
C. Projected cash flow by month for the first years operation
Jan
Feb
Mar
Apr
May
Jun
July
Aug
Sept
Oct
Nov
Dec
Capital
Expenditu
res
$137,4
66
$136,0
00
$135,00
0
$133,50
0
$132,00
0
$130,5
00
$129,0
00
$128,0
00
$126,50
0
$125,0
00
$123,50
0
$122,0
00
Investme
nts
$10,00
0
$3,440
$12,300
$5,630
$35,00
0
$11,234
$16,67
9
$1,200
$5,620
$3,214
$6,123
$23,78
3
Cash
flows
from
investing
activities
$30,55
0
$15,671
$1,500
$22,50
0
$43,86
0
$15,50
0
$5,600
$3,733
$8,000
$19,05
0
$25,00
0
$7,000
Total
cash
flows
from
investin
g
activitie
s
$178,0
16
$155,1
11
$148,0
00
$161,6
30
$210,8
60
$157,2
34
$151,2
79
$132,9
33
$140,1
20
$147,2
64
$154,6
23
$152,7
83
Sales
purchase
of stock
$3,032
$2,999
$3,500
$2,200
$3,625
$2,783
$2,300
$2,585
$3,420
$4,105
$3,120
$3,330
Other
cash
flows
from
financing
stock
$7,417
$5,632
$5,611
$5,909
$4,900
$7,800
$5,215
$6,350
$4,500
$3,975
$5,100
$7,290
Total
cash
flows
from
financi
ng
activitie
s
$10,44
9
$8,63
1
$9,111
$8,109
$8,525
$10,58
3
$7,515
$8,935
$7,920
$8,08
0
$8,22
0
$10,62
0
Effect of
exchange
rate
changes
$1,942
$1,730
$3,300
$2,194
$3,754
$4,150
$1,250
$1,375
$2,550
$3,615
$2,369
3,400
Change
in cash
and cash
equivalen
ts
$8,507
$6,901
$5,811
$5,915
$4,771
$6,433
$6,265
$7,560
$5,370
$4,465
$5,581
$7,220
$200,000
Accounts Receivable
$4,150
Merchandise Inventory
$10,000
$214,150
Fixed Assets
Vehicle
$0
$60,400
Equipment
$78,000
Leasehold Improvement
$115,000
Other Assets
$263,400
$516,800
Liabilities and Capital
Current Liabilities
Accounts Payable
$23,000
$0
$0
$23,000
Long-Term Liabilities
Long-Term Notes Payable
$450,450
Long-Term Liabilities
$450,450
Total Long-Term Liabilities
$473,450
Capital
Owner's Equity
$21,675
Owner's Equity
$21,675
$43,350
$516,800
Year 2
Year 3
Year 4
Sales
2,400,000
2,520,00
2, 646,000
2, 778, 300
Net Income
209,400
219,870
230, 863
242, 406
62,000
66,000
69,000
72, 000
78,000
78,000
78,000
78, 000
Excess Income
69,400
75, 870
83, 863
92, 406
Our own combined savings of $170,00 was acquired from saving up and
the support of our families.
This money will be used to extradite the funding process and help cover
what the bank loan cannot provide for us.
Our earnings stem from our total revenue and net income. As listed above,
our net income is demonstrated to be 242,406 after four years.
The long-term borrowing will involve repayments annually to fend off debt
and keep our business in positive credit.
3. External sources
The bulk of these funds will be used for the infrastructure of the building,
along with the interior design, utilities, and necessary supplies.
5. Repayment plans
Our repayment plan is centered around a repayment value of $78,000 per
year. By using this method of annual repayment, we can ensure a proper renewal
process to the banks and keep our business out of debt.
6. Plan to repay borrowed funds or provide return on investment to equity funds
amount of drink sold, along with the amount of customers entering in and out of
the restaurant is another major factor crucial to tracking the restaurants
progress. Knowing which nights are the most frequented by customers can help
the restaurant prepare as need be in terms of food and service.
XII. COMPETITIVE ADVANTAGE
Buffalo Wild Wings goes above and beyond competitors in the categories
of Wings, Beer, and Sports. With over 30 beers, 16 sauces and 68 TVs per
restaurant, this offers customers many options for the beer they wish to drink,
wings to eat, and games to watch. The combination of the family-friendly
environment coupled with the lively atmosphere appealing to young singles
makes Buffalos truly a unique source of not only food, but entertainment as well.
XIII. CONCLUSION
We are asking for a total of $500,000 in loan from a commercial bank in
London, England. This money, combined with our own personal savings of
$170,000, will be used for store build-out, along with $30,000 of the fund used
as operating cash for the first thirty days. We plan on generating a net income of
$209,400 for the first year, along with a gross margin of 12.2%. With annual loan
repayments of $78,000, we plan on repaying the banks borrowed funds in full,
giving the bank a quick return on all investments. Loan repayment is projected as
a 5.90% fixed interest rate, along with sales and expense growth at a projection of
5% annually.
XIV. BIBLIOGRAPHY
http://ic.galegroup.com/ic/ovic/ViewpointsDetailsPage/ViewpointsDetail
sWindow?
http://trade.gov/fta/
http://customerlifetimevalue.co/
https://blog.kissmetrics.com/customer-acquisition-cost/
http://www.investopedia.com/terms/g/grossmargin.asp
http://ir.buffalowildwings.com/management.cfm
https://www.gov.uk/government/publications/2010-to-2015government-policy-free-trade/2010-to-2015-government-policy-freetrade
http://mappinglondon.co.uk/category/demographics/
http://www.bbc.com/news/uk-england-london-20680565
http://data.london.gov.uk/dataset/percentage-people-low-incomeborough