Professional Documents
Culture Documents
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BMOM5203
ORGANISATION AND BUSINESS MANAGEMENT
SEPTEMBER 2016
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INSTRUCTIONS TO STUDENTS
1. This assignment contains question that is set in English.
2. Answer in English.
3. Learners are to submit assignment only in MsWord (.docx) format unless
specified otherwise. Please refrain from converting text / phrases into
picture format such as .gif / .jpeg / print screen / etc.
4. Download the language version of the assignment template concerned
from the myINSPIRE for preparation and submission of your assignment.
Your assignment should be typed using 12 point Times New Roman font
and 1.5 line spacing.
5. Your assignment should be between 3,000 words to 5,000 words
excluding references. The number of words should be shown at the end of
your assignment. Do not copy the assignment question and instructions
to your answer.
6. Submission of assignment:
Online student:
You MUST submit a softcopy of your assignment via myINSPIRE and
another softcopy to the facilitator via e-mail.
BMOM5203/SEPT16/A-NK
No.
% Similarity Group
1
2
3
4
0 30
30.01 50
50.01 70
70.01 100
% of Mark
Deduction
0
5
10
100
BMOM5203/SEPT16/A-NK
ASSIGNMENT QUESTION
PURPOSE
The purpose of this assignment is to enhance the learners ability to analyse
ethical issues based on the case study given and to provide suggestions to
overcome the issues.
REQUIREMENT
This is an individual assignment. Read the following case study carefully and
answer all the questions at the end of the case. Each question carries different
marks and the marks are indicated at the end of each question. Support your
answer by referring to at least 5 (FIVE) relevant journal articles or textbooks.
CASE STUDY
The State of Ethics at IBM
One advantage IBM has in meeting its standards for trust is that it is part of a
relatively trusted industry. In the Edelman Trust Barometer, an annual survey of
public attitudes towards a variety of institutions, people from around the world
rated the technology industry as the industry they most often trust to do what is
right mainly because they see a tech company as able to benefit society.
People are, however, concerned about data security and privacy.
IBM is addressing these issues. It has a set of policies aimed at building trust,
including a policy for business conduct and ethics and a policy for protecting
data privacy. The ethics policy states, It is IBM policy to conduct itself ethically
and lawfully in all matters and to maintain IBMs high standards of business
integrity. It puts employees on notice that there are consequences for unethical
conduct. IBMs policies call for fairness, equity, a commitment to quality and
compliance with laws, including employment and anti-corruption laws. It data
privacy laws call for employees to collect only relevant personal information,
keep it as accurate as possible and take measures to keep it secure among other
requirements.
Compliance with ethical standards is most likely when managers and employees
at all levels are committed to the standards. Thus, it should help IBM that its
strategy and culture changes under Sam Palmisano started with an all-employee
values jam. An outcome of that process was a statement of three values:
1. Dedication to every clients success.
2. Innovation that matters, for our company and the world.
3. Trust and personal responsibility in all relationships.
These statements appear on the companys website, where any employee or
concerned citizen can be reminded of what IBM is striving to achieve.
BMOM5203/SEPT16/A-NK
QUESTIONS
(10)
b. Evaluate how the ethical decision making process takes place. Support your
evaluation with relevant examples.
(15)
c. Beside the measures described in the case, examine how IBM can promote
ethical conduct by its employees.
(15)
d. Choose a situation where a company or employees need moral courage to
forgo bribery at the risk of losing a big sale. Analyse the situation.
(20)
(TOTAL: 60 MARKS)
Marks Distribution (60%) :
Marking Dimension
10
15
15
20
Total
60
%