1. what is the maximum number of partition per hard drive that is supported by windows xp?

• 1
• 2
• 4
• 16
• 32

2. Which operating system source code can be downloaded and edited?

1. Linux
2. Mac OS X
3. Unix
4. Windows XP

3. What is the partition used by the operating system to boot the computer?
1. Extended partition
2. Track
3. Active partition
4. Primary partition

4. What does partitioning do to the hard drive?

1. It prepares the hard drive to hold files and applications.
2. It logically divides the hard drive into one or more areas.
3. It allows you to set the programs that will run at startup and to edit configuration files.
4. It allows you to edit the registry.

5. What does the utility Msconfig allow the user to do?

1. It allows the user to go to “last known good configuration”.
2. It detects and installs any hardware found on the computer.
3. It allows you to set the programs that will run at startup and to edit configuration
files.
4. It allows you to edit the registry.

6. A restore point backs up drivers, system files, registry settings, and application data.
True or False

7. This contains the settings for many features that control the behavior and appearance of the
computer.
1. The startup menu
2. The control panel
3. The device manager
4. The command prompt

8. What application allows you to edit the registry.

1. Msconfig
2. Regedit
3. BOOT.ini
 4. NTOSKRNL.exe

9. What does defrag do?

1. It gathers noncontiguous data into one place, making files run faster.
2. It repartitions the hard drive
3. It formats the hard drive so it can store files
4. It fragments the hard drive into bits so information can be sent over the internet faster.

10. When an operating system locates an application, where does it load it?
1. ROM
2. DIMM
3. SIMM
4. RAM

11. As user attempts to boot the computer, the message “NTLDR is missing” is observed on the
screen. What will result from this situation?
1. The operating system will fail to load
2. Users will be unable to log in
3. Applications will fail to start
4. The initial self-test will fail to load

12. A user install a new sound card driver in a computer that is working properly. After
installing the drivers, the computer fails to boot. Which quick fix can the user implement to
return to the previous working state?
1. Boot to Emergency Recovery State
2. Boot to Last Know Good Configuration
3. Boot to Recovery Console
4. Boot to Start Windows Normally

13. A technician thinks the file system on a computer has a problem because Windows XP is
reporting integrity data issues. Which Windows XP utility will check the file system for
errors?
1. Attrib
2. Chkdsk
3. Fdisk
4. Format

14. In which two situations should a technician create a restore point?

1. Before moving viruses to the virus vault for quarantine
2. Before an operating system update
3. Before installing a new device driver
4. Before formatting the hard disk

15. In device manager what represents a problem with the device?

1. Red X
2. Line through the device name
3. Yellow exclamation point
4. Device name is greyed out
16. What action should be taken when upgrading a Windows XP computer from FAT32 to
NTFS?
1. Format all existing files with the NTFS File tool
2. Create a new NTFS partition and copy the files into the new partition.
3. Run the Microsoft Convert Utility
4. Overwrite the FAT32 file system with NTFS. Files will automatically be added to the new
file system.

17. A technician needs to create 2 partitions on a hard disk and install Windows XP. At which
point in the installation should he create the partitions?
1. During the installation, but will have to create the 2nd partition using the fdisk utility.
2. During the installation
3. After XP has been installed, but before applications are installed.
4. After XP and applications have been installed.

18. A technician completely configures one master computer and makes an image of the hard.
Drive. This image is then installed on other computers. What is this process called?
1. Disk array
2. Disk copying
3. Disk cloning
4. Disk mirroring
5. Disk multiplexing

19. When upgrading a computer from Windows 2000 Professional to Windows XP, the setup
wizard fails to start after inserting the XP disc. Which command can be used to start the
upgrade?
1. Install
2. Winxp
3. Winnt32
4. xp

20. While performing preventative maintenance, a technician notices the OS is missing updates.
How can he enable automatic updates?
1. Run the utility Sysedit from the command line
2. Run the utility Autoupdate from the command line
3. 3.Go to Start > Control Panel > Performance and Maintenance > System >
Automatic Updates
4. Right-click My Computer and then go to Advanced > Updates

21. What is the name of the hierarchical database containing all of the information needed by
the Windows OS?
1. Registry
2. Windows Explorer
3. Device Manager
4. CONFIG.SYS
5. HWINFO.EXE

22. When booting the Windows XP operating system, which file will be read to find the path to
the boot partition?
1. AUTOEXEC.BAT
 2. BOOT.INI
3. NTBOOTDD.SYS
4. NTDETECT.COM
23. Which configuration was developed to resolve the problem of hardware conflicts?
AGP
HAL
IRQ&DMA
OSR2
PNP

23. To access and communicate with the hardware, the operating system installs this for each
hardware component.
1. A shortcut
2. A backup file
3. A device driver
4. Plug and play software

24. Hard disk space that is used to emulate RAM

1. ROM
2. Extended memory
3. Virtual memory
4. SDRAM

25. This DOS command copies files and subdirectories

1. Copy
2. Dir
3. Edit
4. xcopy

26. A user in a large manufacturing company uses a PC that is connected to the company
network. Where should the user look to find a server attached to the network?
My Network Places
Control Panel
Connect To
My Computer