ISO/DIS 9001:2015

Quality management systemRequirements


0 ...................................................................................04
0.1 .................................................................................04
0.2 ISO ...................................................................04
0.3 .............................................................................05
0.4 PDCA ............................................................................06
0.5 .......................................................................06
0.6 ...........................................................06
1 ...................................................................................08
2 .........................................................................08
3 .............................................................................08
4 .............................................................................20
4.1 .....................................................................20
4.2 ...........................................................20
4.3 ...............................................................20
4.4 .................................................................21
5 ...................................................................................21
5.1 ...........................................................................21
5.1.1 .............................................................21
5.1.2 ...................................................................21
5.2 .............................................................................22
5.3 .................................................................22
6 .......................................................................22
6.1 .................................................................22
6.2 .................................................................23
6.3 .............................................................................23
7 ...................................................................................23
7.1 .................................................................................23
7.1.1 ...............................................................................23
7.1.2 .................................................................................24
7.1.3 ...........................................................................24
7.1.4 .......................................................................24
7.1.5 .....................................................................24
7.1.6 .........................................................................25
1

7.2 .................................................................................25
7.3 .................................................................................25
7.4 ..................................................... .................. ........25
7.5 ................................................... .................. ......25
7.5.1 ...............................................................................25
7.5.2 ............................................................... .........26
7.5.3 ....................................................... ...............26
8 ........................................................................ ..........26
8.1 ......................... .................. ..........................26
8.2 .................................................................27
8.2.1 ............................................................... ...........27
8.2.2 ................................... .................. 27
8.2.3 ...................................................... 27
8.3 ............................. .................. ..............27
8.3.1 ...............................................................................27
8.3.2 ....................................... .............................28
8.3.3 .....................................................................28
8.3.4 .....................................................................28
8.3.5 .....................................................................28
8.3.6 .....................................................................29
8.4 .............................................................29
8.4.1 ...............................................................................29
8.4.2 ...........................................................29
8.4.3 ...................................................................29
8.5 .......................................................................30
8.5.1 .............................................................. 30
8.5.2 .....................................................................30
8.5.3 .........................................................30
8.5.4 ...............................................................................30
8.5.5 .........................................................................30
8.5.6 ...........................................................................31
8.6 .....................................................................31
8.7 .....................................................31
9 ...............................................................................31
9.1 ...............................................................31
2

9.1.1 ...............................................................................32
9.1.2 ...........................................................................32
9.1.3 .........................................................................32
9.2 .............................................................................32
9.3 .............................................................................33
10 ..................................................................................33
10.1 ................................................................................33
10.2 ....................................................................34
10.3 ............................................................................34
A......................................35
B..................................................35
CISO10000 .......................................35
..........................................................................35

0
0.1

a)
b)
c)
d)
e)
f)
g)

0.2 ISO
ISO
ISO 9000
ISO 9000 ISO/TC 176

B
ISO 9001
1

ISO 9004
ISO 9004

ISO 10000

0.3

4.4

--(PDCA)( 0.4)
( 0.5)

a)
b)
c)
d)
1 4 10

1
0.4 PDCA
4.14.24.3

QMS

10

4.4

7
5

 1
0.4 PDCA
PDCA
PDCA
P
D
C

A
2 PDCA

2
0.5
ISO 9001

ISO 31000

()

0.6
ISO
A
6

4
5
6
7
8
9
10

0.3 0.5

PDCA
ISO/DIS 9001:2015

a)
b)

1
2
2
ISO
3

ISO_IECDirectives,Part14thedition_2013 SL
22
3.01

3.02

[SOURCE: ISO DIS 9000:2014, 3.2.4]

3.03

2
3
8

 4
5

[SOURCE: ISO DIS 9000:2014, 3.5.4]

3.04

1
2

[SOURCE: ISO DIS 9000:2014, 3.4.2.1]

3.05

1
2
[SOURCE: ISO DIS 9000:2014, 3.1.1]
3.06

3.07

3.08

1
2

4
9

[SOURCE: ISO DIS 9000:2014, 3.7.1]

3.09

1
2

3 ISO Guide 73:2009, 3.5.1.3

ISO Guide
73:2009, 3.6.1.3
4 ISO Guide 73:2009, 3.6.1.1

5
[SOURCE: ISO DIS 9000:2014, 3.7.4]
3.10

[SOURCE: ISO DIS 9000:2014, 3.6.6]

3.11

1
2
3.12

1
2
3
4
3.13

1
2
10

[SOURCE: ISO DIS 9000:2014, 3.7.5]

3.14

[SOURCE: ISO DIS 9000:2014, 3.6.3]

3.15

1
2
[SOURCE: ISO DIS 9000:2014, 3.13.1.2]
3.16

ISO 3534-2:2006
[SOURCE: ISO DIS 9000:2014, 3.13.3]
3.17

3
ISO 9001ISO 14001

3.18

conformance compliance

[SOURCE: ISO DIS 9000:2014, 3.5.6]

3.19

11


[SOURCE: ISO DIS 9000:2014, 3.5.5]
3.20

1
2
[SOURCE: ISO DIS 9000:2014, 3.11.2]
3.21

3.22

1
2
[SOURCE: ISO DIS 9000:2014, 3.11.3]
3.23

[SOURCE: ISO 10018:2012, 3.5]

3.24

1
2
3.25

[SOURCE: ISO DIS 9000:2014, 3.2.5]

3.26

12

3.27

1
2
[SOURCE: ISO DIS 9000:2014, 3.2.7]
3.28

[SOURCE: ISO DIS 9000:2014, 3.3.1]

3.29

1
2

3.30

[SOURCE: ISO DIS 9000:2014, 3.3.2.1]

3.31

[SOURCE: ISO DIS 9000:2014, 3.4.1]

3.32

3.33

13


[SOURCE: ISO DIS 9000:2014, 3.4.1.2.1]
3.34

2
[SOURCE: ISO DIS 9000:2014, 3.4.5.1]
3.35

[SOURCE: ISO DIS 9000:2014, 3.4.8]

3.36

[ISO 1087-1:2000]

[SOURCE: ISO DIS 9000:2014, 3.5.1]

3.37

1
2
[SOURCE: ISO DIS 9000:2014, 3.5.2]
3.38

[SOURCE: ISO DIS 9000:2014, 3.5.4.2]

3.39

[SOURCE: ISO DIS 9000:2014, 3.5.4.3]

14

3.40

1
2
[SOURCE: ISO DIS 9000:2014, 3.5.5.1]
3.41

2 ISO/IEC GUIDE 99: 2007

[SOURCE: ISO DIS 9000:2014, 3.5.8]
3.42

[SOURCE: ISO DIS 9000:2014, 3.6.1.2]

3.43

[SOURCE: ISO DIS 9000:2014, 3.6.4]

3.44

3
3.45

15

 1
2
[SOURCE: ISO DIS 9000:2014, 3.7.1.1]
3.46

2
[SOURCE: ISO DIS 9000:2014, 3.7.3]
3.47

[SOURCE: ISO DIS 9000:2014, 3.7.3.1, modified Note 1 to entry has been modified]
3.48

2
[SOURCE: ISO DIS 9000:2014, 3.7.3.2]
3.49

16


[SOURCE: ISO DIS 9000:2014, 3.8.1]
3.50

[SOURCE: ISO DIS 9000:2014, 3.8.1.1]

3.51

1
2
[SOURCE: ISO DIS 9000:2014, 3.8.1.2]
3.52

<QMS>
[SOURCE: ISO DIS 9000:2014, 3.8.2]
3.53

[SOURCE: ISO DIS 9000:2014, 3.8.3]

3.54

1
2
3
[SOURCE: ISO DIS 9000:2014, 3.8.5, modified Note 1 to entry has been modified]
3.55

1
2
3
[SOURCE: ISO DIS 9000:2014, 3.8.6, modified Note 1 to entry has been modified]
3.56
17

3.57

2
3
4 ISO 10004--
[SOURCE: ISO DIS 9000:2014, 3.9.3]
3.58

[SOURCE: ISO DIS 9000:2014, 3.9.4]

3.59

[SOURCE: ISO DIS 9000:2014, 3.10.9]

3.60

[SOURCE: ISO DIS 9000:2014, 3.10.12, modified]

3.61
/

[SOURCE: ISO DIS 9000:2014, 3.10.13]

3.62

1
2
3
[SOURCE: ISO DIS 9000:2014, 3.10.14]
3.63
18

[SOURCE: ISO DIS 9000:2014, 3.11.5]

3.64

release
[SOURCE: ISO DIS 9000:2014, 3.11.7, modified The Note to entry has been modified]
3.65

1
2
3

[SOURCE: ISO DIS 9000:2014, 3.12.1]

3.66

ISO DIS 9000:2014, 3.12.1.2

3.67

ISO DIS 9000:2014, 3.13.1

3.68

19

ISO DIS 9000:2014, 3.13.1.1

3.69

[SOURCE: ISO DIS 9000:2014, 3.13.5]

4
4.1

2
4.2

:
a)
b)

4.3

a) 4.1
b) 4.2
c)

20


4.4

a)
b)
c)
d)
e)
f) 6.1
g)
h)

5
5.1
5.1.1

a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)

5.1.2
21


a)
b)
c)
d)
5.2
5.2.1
a)
b)
c)
d)
5.2.2
a)
b)
c)
5.3

a)
b)
c)
d)
e)
6
6.1
6.1.1 4.1 4.2

a)
b)
c)
6.1.2
a)
22

b)
1) 4.4
2)

6.2
6.2.1
a)
b)
c)
d)
e)
f)
g)

6.2.2
a)
b)
c)
d)
e)
6.3
4.4
a)
b)
c)
d)
7
7.1
7.1.1

a)
23

b)
7.1.2

7.1.3

a)
b)
c)
d)
7.1.4

7.1.5

a)
b)

24


7.1.6

1
2
a)
b)
7.2

a)
b)
c)
d)

7.3

a)
b)
c)
d)
7.4

a)
b)
c)
d)
7.5
7.5.1

25

a)
b)

a)
b)
c)
7.5.2

a)
b)

c)
7.5.3
7.5.3.1
a)
b)

7.5.3.2
a)
b)
c)
d)

8
8.1
4.4 6.1

a)
b)
c)
d)
e)

26


8.4
8.2
8.2.1

a)
b)
c)
d)
e)
8.2.2

a)
b)
8.2.3

a)
b)
c)
d)

8.3
8.3.1

27


1 8.5
2 8.3 8.5
8.3.2

a)
b)
c)
d)
e)
f)
g)
8.3.3

a)
b)
c)
d)
e)
f)

8.3.4

a)
b)
c)
d)
8.3.5

a)
b)
c)
28

d)

8.3.6

8.4
8.4.1

a)
b)
c)

8.4.2

a)
b)

a) b)
8.4.3

a)
b)
c)
d)
e)
f)
29


8.5
8.5.1

a)
b)
c)
d)
e)
f)
g)

h)
8.5.2

8.5.3

8.5.4

8.5.5
30

a)
b)
c)
d)

8.5.6

8.6

8.7

a)
b)
c)
d)

9
9.1
31

9.1.1

a)
b)
c)
d)

9.1.2

9.1.3

a)
b)
c)
d)
e)
f)
g)
9.2
9.2.1
a)
1)
2)
b)
9.2.2
a)
32


b)
c)
d)
e)
f)
ISO19011
9.3
9.3.1

a)
b)
c)
1)
2)
3)
4)
5)
6)
7)
d) 6.1
e)
9.3.2
a)
b)

10
10.1

a)
b)
c)
33

10.2
10.2.1
a)
1)
2)
b)
1)
2)
3)
c)
d)
e)
1,
2
10.2.2
a)
b)
10.3

A
B
CISO10000

34