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THIRD PARTY REPORT


In order to make a judgement about the Candidates ability in the below mentioned Unit of
Competency SMYL are required to collect evidence from a range of contexts and over a period of
time. While our assessments give us a good indication of the Candidates overall knowledge and
ability it is sometimes difficult to judge how well the Candidate understands and follows the
organisations specific requirements for the mentioned Unit of Competency.
Consequently, we request that you assist in making this judgement by completing this Third
Party Report. We value your contribution and ask that you answer the questions honestly. The
Third Party Report is very similar to that of an Assessment Observation Report other than it can
be completed by someone who works with the Candidate and has witnessed them completing
tasks which coincide with the elements of the Unit of Competency.
Candidate Name:
Assessor Name:
Third Party Name:
BSBWHS201 Contribute to health and safety of self and others
Unit of
Competencies:

BSBSUS201 Participate in environmentally sustainable work


practices
BSBWOR201 Manage personal stress in the workplace

Location:
Demonstration
Tasks:
Materials and
Equipment:

Daily duties performed in the work place over the period of the
traineeship
Workplace, computer, Microsoft Office, policies, procedures, colleagues
Yes

When carrying out the above mentioned task/s,


the Candidate demonstrates the following:

No

(please tick)

1.

Follow all relevant procedures and instructions relating to work health and
safety (WHS) and emergency incidents

2.

Attends and contributes to meetings

3.

Locate and interpret a range of environment/sustainability legislation and


procedural requirements (e.g. recycling, printing restrictions, energy/water
saving)
4. Recognise and understand potential stress in the work environment
(e.g. no experience, lack of confidence, unsure of tasks, deadlines)
5. Develop and use techniques and strategies to manage stress and stressful
situations
(e.g. manage time, talk to colleagues, seek assistance)
6. Use techniques to achieve work/life balance e.g.
Does not let personal problems affect their performance in the workplace
Does not use mobile phone/social media inappropriately
7. Is aware of their duties in the workplace, monitors their performance and
seeks feedback/clarification from colleagues
Candidate
*
Satisfactory
*
Not Satisfactory
performance is:
Candidate signature:
Third Party
signature:
Assessor Confirmation
Assessor Comment:

Assessor signature:

Document Name:
Date:
11-07-2016
Review Date:
11-07-2017Document Location:

Third Party Reports - BSB20115

Date:

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Date:

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Date:

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Revision:

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Page 2 of 8

Confidential Information

THIRD PARTY REPORT


Candidate Name:
BSBWHS201 Contribute to health and safety of self and others
Unit of
Competencies:

BSBSUS201 Participate in environmentally sustainable work


practices
BSBWOR201 Manage personal stress in the workplace

Third Party Name:


Workplace:
Address:
Phone:
As part of the Candidates assessment for their qualification, we are seeking evidence to support
a judgment about the Candidates competence. As part of the evidence of competence we are
seeking reports from the supervisor or others who work closely with the Candidate. Please
respond to the following questions relating to the above mentioned Candidate.
What is your relationship to the Candidate?
How long have you worked with the Candidate?
How closely do you work with the Candidate in
the area being assessed?
What are your technical experiences and/or
qualification(s) in the area being assessed?
(Include any assessment or training
qualifications)
Do you understand which evidence/tasks the Candidate has
provided/performed that you are required to comment on?
Has the assessor explained the purpose of the Candidates assessment
to you?

Yes

No

Yes

No

Are you aware that the Candidate will see a copy of this form?

Yes

No

Are you willing to be contacted should further verification of this


statement be required?

Yes

No

Perform tasks to the industry standards?

Yes

No

Manage job tasks effectively?

Yes

No

Implement safe working practices?

Yes

No

Solve problems on the job?

Yes

No

Work well with others?

Yes

No

Does the Candidate:

Overall do you believe the Candidate conforms to the standard required


Yes
No
by the Unit of Competency on a consistent basis?
Can you identify any training needs for the Candidate? Please comment below.

Other comments:

Third Party
signature:

Document Name:
Date:
11-07-2016
Review Date:
11-07-2017Document Location:

Date:

Third Party Reports - BSB20115

/ 20

Revision:

NovaCore CMS\DMS\RTO\Business\BSB20115 - Certificate


II\Assessments\

1.1 Revision

Page 3 of 8

THIRD PARTY REPORT


In order to make a judgement about the Candidates ability in the below mentioned Unit of
Competency SMYL are required to collect evidence from a range of contexts and over a period of
time. While our assessments give us a good indication of the Candidates overall knowledge and
ability it is sometimes difficult to judge how well the Candidate understands and follows the
organisations specific requirements for the mentioned Unit of Competency.
Consequently, we request that you assist in making this judgement by completing this Third
Party Report. We value your contribution and ask that you answer the questions honestly. The
Third Party Report is very similar to that of an Assessment Observation Report other than it can
be completed by someone who works with the Candidate and has witnessed them completing
tasks which coincide with the elements of the Unit of Competency.
Candidate Name:
Assessor Name:
Third Party Name:
Unit of
Competencies:

BSBCUS201 Deliver a service to customers


BSBCMM201 Communicate in the workplace
BSBIND201 Work effectively in a business environment

Location:
Demonstration
Tasks:
Materials and
Equipment:

Daily duties performed in the work place over the period of the
traineeship
Workplace, computer, Microsoft office, policies, procedures, colleagues
Yes

When carrying out the above mentioned task/s,


the Candidate demonstrates the following:

No

(please tick)

1. Greet customer and establish rapport/relationship in accordance with

organisational
requirements
2. Identify customer needs using appropriate interpersonal skills
3. Provides prompt service to address customer needs in accordance with
organisational
requirements
4. Identify and follow up opportunities to increase the quality of service and
products
5. Respond to and record all customer feedback according to organisational
standards,
policies and procedures.
6. Communicate information and ideas verbally and non-verbally, taking
cultural differences and language barriers into consideration
7. Produce written material, used routinely in day to day work, which is clear,
concise and effectively convey the intended meaning to the recipient
8. Complete workplace forms
9. Use style, format and level of accuracy appropriate to the type of written
material
10. Provide prompt responses to requests for information in accordance with
organisational requirements.
11. Work within organisational requirements including:
Complying with duty of care, and goals and objectives of organization
Complying with legal responsibilities and seeking advice when necessary
Understanding workers' rights and responsibilities
Understanding employers' rights and responsibilities
12. Work effectively in a team including:
Completing all tasks
Seeking assistance when difficulties arise
Candidate
* Satisfactory
* Not Satisfactory
performance is:
Candidate
Date:
signature:
Third Party
Date:
signature:
Assessor Confirmation
Assessor Comment:
Document Name:
Date:
11-07-2016
Review Date:
11-07-2017Document Location:

Assessor signature:

Third Party Reports - BSB20115

/ 20

/ 20

Revision:

1.1 Revision

NovaCore CMS\DMS\RTO\Business\BSB20115 - Certificate


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Date:

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Page 4 of 8

Confidential Information

THIRD PARTY REPORT


Candidate Name:
BSBCUS201 Deliver a service to customers
Unit of
Competencies:

BSBCMM201 Communicate in the workplace


BSBIND201 Work effectively in a business environment

Third Party Name:


Workplace:
Address:
Phone:
As part of the Candidates assessment for their qualification, we are seeking evidence to support
a judgment about the Candidates competence. As part of the evidence of competence we are
seeking reports from the supervisor or others who work closely with the Candidate. Please
respond to the following questions relating to the above mentioned Candidate.
What is your relationship to the Candidate?
How long have you worked with the Candidate?
How closely do you work with the Candidate in
the area being assessed?
What are your technical experiences and/or
qualification(s) in the area being assessed?
(Include any assessment or training
qualifications)
Do you understand which evidence/tasks the Candidate has
provided/performed that you are required to comment on?
Has the assessor explained the purpose of the Candidates assessment
to you?

Yes

No

Yes

No

Are you aware that the Candidate will see a copy of this form?

Yes

No

Are you willing to be contacted should further verification of this


statement be required?

Yes

No

Perform tasks to the industry standards?

Yes

No

Manage job tasks effectively?

Yes

No

Implement safe working practices?

Yes

No

Solve problems on the job?

Yes

No

Work well with others?

Yes

No

Does the Candidate:

Overall do you believe the Candidate conforms to the standard required


Yes
No
by the Unit of Competency on a consistent basis?
Can you identify any training needs for the Candidate? Please comment below

Other comments:

Third Party
signature:
Document Name:
Date:
11-07-2016
Review Date:
11-07-2017Document Location:

Date:
Third Party Reports - BSB20115

/ 20
Revision:

NovaCore CMS\DMS\RTO\Business\BSB20115 - Certificate


II\Assessments\

1.1 Revision

Page 5 of 8

THIRD PARTY REPORT


In order to make a judgement about the Candidates ability in the below mentioned Unit of
Competency SMYL are required to collect evidence from a range of contexts and over a period of
time. While our assessments give us a good indication of the Candidates overall knowledge and
ability it is sometimes difficult to judge how well the Candidate understands and follows the
organisations specific requirements for the mentioned Unit of Competency.
Consequently, we request that you assist in making this judgement by completing this Third
Party Report. We value your contribution and ask that you answer the questions honestly. The
Third Party Report is very similar to that of an Assessment Observation Report other than it can
be completed by someone who works with the Candidate and has witnessed them completing
tasks which coincide with the elements of the Unit of Competency.
Candidate Name:
Assessor Name:
Third Party Name:
BSBITU203 Communicate electronically
Unit of
Competencies:

BSBINM201 Process and maintain workplace information


BSBWOR204 Use business technology

Location:
Demonstration
Tasks:
Materials and
Equipment:

Daily duties performed in the work place over the period of the
traineeship
Workplace, computer, Microsoft office, policies, procedures, colleagues
Yes

When carrying out the above mentioned task/s,


the Candidate demonstrates the following:

No

(please tick)

8.

Follows organisational and service provider requirements when


communicating electronically
9. Follows organisational policy and procedures when managing all aspects of
electronic communication
10. Complies with netiquette
11. Collaborates in accordance with agreed parameters for electronic
communication
12. Identifies most appropriate software applications. (e.g. outlook, word, excel)
13. Collects and process workplace information according to organisational
policies and procedures and related regulatory requirements
14. Records and documents information accurately within expected timeframes
15. Store, classify and maintain documents and records correctly.
16. Select and use technology safely and according to organisational
requirements
17. Access, retrieve and store required data
18. Demonstrates basic maintenance on a range of equipment using manuals or
help-files
19. Identify and address faults according to requirements
Candidate
*
Satisfactory
*
Not Satisfactory
performance is:
Candidate signature:
Third Party
signature:
Assessor Confirmation
Assessor Comment:

Assessor signature:

Document Name:
Date:
11-07-2016
Review Date:
11-07-2017Document Location:

Third Party Reports - BSB20115

Date:

/ 20

Date:

/ 20

Date:

/ 20

Revision:

NovaCore CMS\DMS\RTO\Business\BSB20115 - Certificate


II\Assessments\

1.1 Revision

Page 6 of 8

Confidential Information

THIRD PARTY REPORT


Candidate Name:
BSBITU203 Communicate electronically
Unit of
Competencies:

BSBINM201 Process and maintain workplace information


BSBWOR204 Use business technology

Third Party Name:


Workplace:
Address:
Phone:
As part of the Candidates assessment for their qualification, we are seeking evidence to support
a judgment about the Candidates competence. As part of the evidence of competence we are
seeking reports from the supervisor or others who work closely with the Candidate. Please
respond to the following questions relating to the above mentioned Candidate.
What is your relationship to the Candidate?
How long have you worked with the Candidate?
How closely do you work with the Candidate in
the area being assessed?
What are your technical experiences and/or
qualification(s) in the area being assessed?
(Include any assessment or training
qualifications)
Do you understand which evidence/tasks the Candidate has
provided/performed that you are required to comment on?
Has the assessor explained the purpose of the Candidates assessment
to you?

Yes

No

Yes

No

Are you aware that the Candidate will see a copy of this form?

Yes

No

Are you willing to be contacted should further verification of this


statement be required?

Yes

No

Perform tasks to the industry standards?

Yes

No

Manage job tasks effectively?

Yes

No

Implement safe working practices?

Yes

No

Solve problems on the job?

Yes

No

Work well with others?

Yes

No

Does the Candidate:

Overall do you believe the Candidate conforms to the standard required


Yes
No
by the Unit of Competency on a consistent basis?
Can you identify any training needs for the Candidate? Please comment below

Other comments:

Third Party
signature:
Document Name:
Date:
11-07-2016
Review Date:
11-07-2017Document Location:

Date:
Third Party Reports - BSB20115

/ 20
Revision:

NovaCore CMS\DMS\RTO\Business\BSB20115 - Certificate


II\Assessments\

1.1 Revision

Page 7 of 8

THIRD PARTY REPORT


In order to make a judgement about the Candidates ability in the below mentioned Unit of
Competency SMYL are required to collect evidence from a range of contexts and over a period of
time. While our assessments give us a good indication of the Candidates overall knowledge and
ability it is sometimes difficult to judge how well the Candidate understands and follows the
organisations specific requirements for the mentioned Unit of Competency.
Consequently, we request that you assist in making this judgement by completing this Third
Party Report. We value your contribution and ask that you answer the questions honestly. The
Third Party Report is very similar to that of an Assessment Observation Report other than it can
be completed by someone who works with the Candidate and has witnessed them completing
tasks which coincide with the elements of the Unit of Competency.
Candidate Name:
Assessor Name:
Third Party Name:
BSBITU102 Develop keyboard skills
Unit of
Competencies:

BSBITU201 Produce simple word processed documents


BSBITU202 Create and use spreadsheets

Location:
Demonstration
Tasks:
Materials and
Equipment:

Daily duties performed in the work place over the period of the
traineeship
Workplace, computer, Microsoft office, policies, procedures, colleagues
Yes

When carrying out the above mentioned task/s,


the Candidate demonstrates the following:

No

(please tick)

20. Follows ergonomic and organisational and work health and safety (WHS)
requirements
21. Uses keyboard functions to enter alpha and numeric data
22. Develops touch-typing techniques and speed and accuracy
23. Proofreads and edits documents
24. Produces documents following correct ergonomic, conservation
requirements and organisational policies and procedures
25. Adherers to organisational style manual when formatting documents
26. Refers to help function and user documentation to rectify document
problems.
27. Uses system features (e.g. in outlook, word, excel)
28. Follows designated timelines when preparing documents
29. Consults with appropriate personnel as required
Candidate
*
Satisfactory
*
Not Satisfactory
performance is:
Candidate signature:
Third Party
signature:
Assessor Confirmation
Assessor Comments:

Assessor signature:

Document Name:
Date:
11-07-2016
Review Date:
11-07-2017Document Location:

Third Party Reports - BSB20115

Date:

/ 20

Date:

/ 20

Date:

/ 20

Revision:

NovaCore CMS\DMS\RTO\Business\BSB20115 - Certificate


II\Assessments\

1.1 Revision

Page 8 of 8

Confidential Information

THIRD PARTY REPORT


Candidate Name:
BSBITU102 Develop keyboard skills
Unit of
Competencies:

BSBITU201 Produce simple word processed documents


BSBITU202 Create and use spreadsheets

Third Party Name:


Workplace:
Address:
Phone:
As part of the Candidates assessment for their qualification, we are seeking evidence to support
a judgment about the Candidates competence. As part of the evidence of competence we are
seeking reports from the supervisor or others who work closely with the Candidate. Please
respond to the following questions relating to the above mentioned Candidate.
What is your relationship to the Candidate?
How long have you worked with the Candidate?
How closely do you work with the Candidate in
the area being assessed?
What are your technical experiences and/or
qualification(s) in the area being assessed?
(Include any assessment or training
qualifications)
Do you understand which evidence/tasks the Candidate has
provided/performed that you are required to comment on?
Has the assessor explained the purpose of the Candidates assessment
to you?

Yes

No

Yes

No

Are you aware that the Candidate will see a copy of this form?

Yes

No

Are you willing to be contacted should further verification of this


statement be required?

Yes

No

Perform tasks to the industry standards?

Yes

No

Manage job tasks effectively?

Yes

No

Implement safe working practices?

Yes

No

Solve problems on the job?

Yes

No

Work well with others?

Yes

No

Does the Candidate:

Overall do you believe the Candidate conforms to the standard required


Yes
No
by the Unit of Competency on a consistent basis?
Can you identify any training needs for the Candidate? Please comment below

Other comments:

Third Party
signature:
Document Name:
Date:
11-07-2016
Review Date:
11-07-2017Document Location:

Date:

Third Party Reports - BSB20115

/ 20

Revision:

NovaCore CMS\DMS\RTO\Business\BSB20115 - Certificate


II\Assessments\

1.1 Revision