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Case Study
Victor de la Flor
FD, Sereia
Sereia
The Client
Sereia is a boutique recruitment advisory rm based in
London and with consultants in New York, Cape Town &
Brisbane. Pioneering a collaborative partnership model with
its clients, Sereia provides not only a bespoke recruitment
process but also data-driven insight into cost reduction and
resource optimisation.
The Challenge
Sereias management team knew that in the recruitment & professional services space, success had to be leveraged in order
to remain competitive and a strategic plan to double the size of the company again within 18 months was agreed. The one
challenge with this plan was the lack of a central IT function, as support services were ad-hoc and from several dierent
suppliers, none of whom seemed capable of enabling Sereia to take full advantage of technology in driving the business
forward. In 2015 Sereia approached Assembly Managed Services to see if we could help.
The consultants in Cape Town, Brisbane & New York had all been allowed to source their own IT services and support,
resulting in the company struggling to manage any sort of overall uniformity of service. Lack of accountability was a major
issue, with countless valuable management hours being wasted liaising with disinterested helpdesks. There was a loss of faith
in these providers to even resolve routine issues, let alone roll-out the new services that Sereia knew they needed.
www.assemblymanaged.co.uk
Sereia
An
Case Study
Straight away, the frustration that Victor and his team
felt at how their progress was being held back was
almost tangible. We barely even talked about IT in our rst
meeting - it felt more important to let them know we were
listening, and that we wanted to help them get to where
they deserved to be.
Gerard Brett
Director, Assembly Managed Services
The Solution
The Process
The Results
Sereia now has a stable, scalable IT infrastructure network which is light-touch and requires minimal management. The
upgraded connectivity at all sites, combined with the alignment of sta devices with the new Unied Communications
platform means that Sereias consultants have all the tools they need to succeed. The company has a unied support &
services function for the rst time, cutting administration time and costs. Faith in IT as a business enabler has been
restored across the company.
Placing the core infrastructure in Assemblys data centre has kept hardware and maintenance costs low and the overall
solution enables Sereia to be extremely agile and responsive. The standardised model for new oce roll-outs gives the
management team the ability to plan and budget for future growth with condence.
www.assemblymanaged.co.uk