Commercial Offer DPD Romania

Commercial offer
Nu se arhiveaza, ramane la client 08.08.2014
Pag. 2 / 15
General data
DPD, part of La Poste Group is the European leader of the international road
courier industry, having 40 years experience in the courier industry. .
1997
2008
2011
2013
founded in 1997 (Pegasus Courier SA) as first courier company in Romania offering
same day delivery services for Bucharest area
In march 2008 GeoPost Group acquired the majority of Pegasus Courier SA shares
In 2011 Pegasus become 100% DPD Romania
DPD is the 2nd largest provider of parcel in Europe, having the most performing
road network.
Global:
Local:
Over 3 million parcels delivered/day;

300.000 customers;.
2013 turnover - 64.800.000 Ron

2013 parcels delivered - 3 milions
4,4 billions turnover in 2013;
DPD ROMANIA Str. Tamas, Nr. 20, Parc Logistic Rombiz, cladirea 4A si B, Buftea, 070000, Ilfov.
Telefon: + 40 21 250 93 60 Mobil: + 40 727 34 27 87 / + 40 747 34 27 87 Fax: + 40 21 256 95 04
E-mail: sales@dpd.ro Website: www.dpd.ro
Pag. 3 / 15
National services
DPD Classic National
Classic Domestic service for envelopes and parcels, next day delivery all over Romania.
Characteristics:
Door-to-Door
100% country coverage
2500 localities without additional surcharge
Includes 2 delivery attempts
Track & Trace online
Proof of delivery - scanned version available
Return undelivered parcel - FREE OF CHARGE
Maximum dimension/parcel - 175 cm
Maximum weight/parcel - 40 Kg
Liability - 10 times the value of transport
Value added/additional services
Return documents - SWAP
Cash on delivery bank reimbursement
Private person pick-up & delivery
Address correction/Redirection parcel within the same DPD center FREE OF
CHARGE
Extended liability
CS 24/7
DPD Bucuresti Express

Shipping envelopes and parcels in Bucharest and surrounding areas
Door-to-Door service with same day delivery
Orders placed after 16.00 for same day delivery are priced as
Express (Regular orders will be delivered the next day, from
09.00). DPD reserves the right to not accept orders for Bucharest
Express service, due to the following situations:
Special weather conditions such as fog, snow, floods, and
codes yellow or red
Excessive volume of orders in relation to existing logistical
supply due to atypical situations and busy periods, such as:
Christmas, New Year, Easter, 1st and 8th March.
Clients will be informed of this whilst placing the orders. Under
these circumstances, a clients agreement that DPD takes the
Bucharest Express orders, signifies their acceptance of the risk
of failure of the Bucharest Express services described in this
offer.
DPD MAX National

Pallets delivery in Romania
1 delivery attempt
Track & trace and Proof of Delivery
available online via www.dpd.ro
To find the tariff, cities for which this service
is available and to organize the expedition
contact the CS department with 24 hours
before the day shipping at tel. 021 250 93 60
Loading and unloading pallets is the
beneficiary
responsibility
Pag. 4 / 15
International services
1. DPD CLASSIC BULGARIA - Available, stating 1st of September

24 48 H Door-to-Door Delivery
100% national coverage
2 delivery attempts
Liability / parcels - 10 times the value of transport
Maximum dimension/parcel - 175 cm

Value added services:
Extended liability
Collection request
COD International
2. DPD CLASSIC INTERNATIONAL (road)

Classic international service for envelopes and parcels, both for export and import. Transit time
between 2 and 7 days depending on the European country.
Characteristics :
European coverage
Door-to-Door service
2 delivery attempts
Liability / parcels according to CMR convention but no more than EUR 520
Maximum weight/parcel - 31,5 Kg
Maximum dimension - 175 cm
*Circumference + Length - maximum 300 cm
*Circumference = 2 x hight + 2 x width

Extended liability
International C.O.D. *
* Avaible for Hungary and Bulgaria
Pag. 5 / 15
International services
3. DPD EXPRESS - ARAMEX (air)

Classic air express service for envelopes and parcels all over the world, available for both export
and import.
Characteristics :
Worldwide coverage over 230 countries and territories
Door-to-Door
2 delivery attempts
Maximum dimension/parcel - 120cm
Liability/parcel according to Varsovia convention but no more than EUR 100
Pag. 6 / 15
E-Commerce services - Latest technologies
1. DPD WEBLABEL
DPD Weblabel is a free of charge tool that allow customers to process online their shipments,
prepare the parcel label, analyzing the business evolution through specific reports released by the
application on different criterias : period of time, no of parcles, weights, etc
2. Livrarenoua.ro
Online service that preadvise customers through e-mail about the delivery date,
customer(consignee) having the possibility to change it accesing www.livrarenoua.ro on the
pick-up date or next day if the consignee is not reacheable at the first delivery attempt. Service
available just for B2C parcles.
3. DPD PREDICT
DPD Predict is an advanced, online service that preadvise customers through sms/GSM about the
estimated delivery hour in the delivery date. Estimated delivery hour interval 1 - 3,5 hours.
Pag. 7 / 15
Infrastructure / Logistics
In Romania, DPD uses a distribution network based on 2 national HUBs: Bucharest and Sibiu and
5 regional HUBs Bacau, Buzau, Timisoara, Cluj, Brasov
DPD national network 72 center & offices
DPD HUBs have the latest specific technology for courier industry:
Fixed automated machinery for parcels handling;
Mobile automated machinery for load/unload parcels no matter the vehicle dimension;
Scanning systems - last generation
Weight/Reweight automated system
FLEET DPD
Over 700 vehicles
Truck 21t
Truck 3t
Utility vehicles/Vans
Motocycles
Pag. 8 / 15
DPD CLASSIC NATIONAL

TARIFFS
Weight (kg) / parcel

0.50
1.00
3.00
10.00
20.00
30.00
40.00
+Kg aditional
ZONA 0*
Tariff loco RON / parcel
9,25
10,93
13,45
20,17
28,57
37,82
46,22
1,2
Tariff national RON / parcel

13,45
15,13
16,81
22,69
33,62
46,22
57,14
1,2
* Zona 0 : 2499 localities without extracharges

** Zona 1 : Localities located between 20 - 50 Km away of DPDs centers
***Zona 2 : Localities located > 50 Km away from DPDs centers
ZONA
1**
Tariff RON/ destination

Tariff national + 23.53 Ron/ destination / day
2***
Tariff national + 50.42 Ron/ destination / day

Return documents - SWAP
Collection request
Cash on Delivery
SWAP
Return parcel at delivery time
Extended liability
RON / parcel
LOCO
6.94
NATIONAL
10.09
6 using WEBLABEL application

8 Ron
75% of base tariff (Loco, National)
1% of the value declared/parcel/shipment
Transit time for collection request service is standard transit time + 1 day.
Pag. 9 / 15
BUCURESTI EXPRESS & REGULAR
Tariffs:
Tipe of services
Regular
Express
Value added
Weight (kg)
Dimension(cm)/ parcel
Zone
Timp
livrare(ore)
3,5
A
4,5
B
6,5
C
2
A
<3
3
B
15X25X35
4
C
Return parcel
Waiting for parcel, more than 15 min
<3
15X25X35
Tariff RON /
parcel
12,61
15,97
23,53
19,33
25,21
42,05
+ 50 %
RON 15 / 15 min
Zone:
A : The area between the airport Baneasa, Mihai Bravu, Tineretului, Giulesti.
B : The area limited of Bucharest.
C : Ring road, including cities Popesti Leordeni, Otopeni, Jilava, Magurele, Mogosoaia, Pantelimon.
For confirmation areas, contact our CS phone number: 021. 250 93 60
Pag. 10 / 15
DPD CLASSIC BULGARIA

Envelopes and parcels delivery, in Bulgaria.
Starting with 1st of September
Weight (kg) / parcel
Tariff RON / parcel
0.50
13,45
1.00
15,13
3.00
16,81
10.00
22,69
20.00
33,62
30.00
46,22
40.00
57,14
+Kg aditional
1,2

Collection request
Cash on Delivery
Extended liability
Return of undelivered parcel
RON / parcel
6 using WEBLABEL application
8 Ron
1% of the value declared/parcel/shipment
Tarrif of the initial shipment
Transit time for collection request service is standard transit time + 1 day.
Pag. 11 / 15
DPD CLASSIC INTERNATIONAL
Export:
Country
code
Zone
RON / parcel
3.0 kg
RON / parcel
10.0 kg
RON / parcel
20.0 kg
RON / parcel
31.5 kg
Transit time
(working days)
Austria
AT
56
111
137
155
Belgia
BE
74
128
154
173
Bosnia* #
BA
100
155
181
200
Cehia
CZ
74
128
154
173
Croatia
HR
74
128
154
173
Danemarca
DK
74
128
154
173
Elvetia*
CH
74
128
154
173
Estonia
EE
74
128
154
173
Finlanda
FI
100
155
181
200
Franta
FR
74
130
155
174
Germania
DE
56
111
137
155
Grecia #
GR
74
130
155
174
3-4
Country
Irlanda
IE
148
204
229
248
GB2
148
204
229
248
Italia
IT
56
111
137
155
Letonia
LV
74
128
154
173
Lituania
LT
74
128
154
173
Luxemburg
LU
74
128
154
173
Marea Britanie
GB
74
128
154
173
Norvegia* #
NO
148
204
229
248
Olanda
NL
74
128
154
173
Polonia
PL
74
128
154
173
Portugalia
PT
100
155
181
200
Serbia* #
RS
100
155
181
200
Slovacia
SK
56
111
137
155
Slovenia
SI
74
128
154
173
Spania
ES
74
128
154
173
Suedia
SE
100
155
181
200
Turcia* #
TR
148
204
278
352
Ungaria
HU
56
63
74
85
Irlanda de Nord
Import
Tariff /parcel
Export tariff + 30 Ron
Transit time
Export transit time + 1 day
#Service is not available for import.

*We do not accept export documents in non-EU countries. Air transport only
We dont accept export to islands (ex: - Chanel Islands Jersey, Ibiza, Mallorca, Tenerife), with exception in
Greece.
For export in non EU countries , the shipper must pay customs clearance formalities of 90 RON and other
related customs tax. For parcels with more than 1000 EUR declared value, a customs declaration will be
issued and the shipper must pay 20 EUR.
For Import from non EU countries the consignee must pay customs clearance formalities of 90 RON and
other related customs tax.
Pag. 11 / 15
DPD EXPRESS ARAMEX (air)

Export:
Weight band/
kg
0.2
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Zone 1
115
126
143
160
181
209
231
259
275
291
319
+1
Zone 2
Zone 3
Zone 4
126
154
160
133
160
170
154
193
204
181
220
236
209
259
264
236
298
303
264
346
346
298
374
396
325
408
413
353
435
440
385
463
473
For weight > 5kg, add for each kg:
35
40
44
31
Zone 5
Zone 6
165
176
209
248
286
319
358
429
468
484
506
198
209
264
319
374
429
506
561
616
671
726
57
79
Zone 5
291
335
380
424
468
511
555
600
644
688
Zone 6
330
396
463
534
600
688
754
820
885
951
66
92
Import :
Weight band/kg
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
+1
Zone 1
231
253
275
303
330
358
390
413
435
468
35
Zone 2
Zone 3
Zone 4
243
275
286
264
314
325
298
346
363
335
390
401
369
440
445
401
445
500
440
534
543
473
573
580
506
605
610
545
638
649
For weight > 5kg, add for each kg:
44
48
53
To check the countries with payment at destination service availability, DPD Customer Service department will be
contacted via: mail - client@dpd.ro , phone - 021.250.93.60
For Export to non EU countries , the shipper must pay customs clearance formalities of 90 RON and other
related customs tax.
For Import (Pick up) from countries outside EU, beside the transport fee, the consigner will pay custom
clearance taxes that will be established when the parcel arrives at the border.
Pag. 12 / 15
DPD EXPRESS - ARAMEX, Zone & transit time

Z Zone T - transit time (applies to parcels sent between two capitals of countries)
Tara
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Z
6
6
5
6
2
6
T
7
5
6
7
5
6
Tara
Czech Republic
Denmark
Djibouti
Dominica
Dominican Rep.
Ecuador
Z
1
1
6
6
6
5
T
3
1
7
7
7
6
Tara
Kenya
Kiribati
Korea (South)
Kuwait
Kyrgyzstan
Laos
Z
4
6
5
3
3
6
T
3
6
5
3
5
7
Tara
Portugal
Puerto Rico
Quatar
Reunion Is.
Russia
Rwanda
Z
1
5
3
6
3
6
T
1
5
3
7
6
6
Anguilla
Antigua
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Azores
Bahamas
Bahrain
Bangladesh
Barbados
Barbuda
Belarus
Belgium
Belize
Benin
Bermuda
Bolivia
Bonaire
Bosnia & Herzeg
Botswana
Brazil
Brunei
Burkina Faso
Burundi
Cambodia
Cameroon
5
5
4
6
4
3
1
6
6
6
2
3
5
6
4
1
4
3
5
5
5
4
4
5
6
6
6
6
6
7
7
5
6
6
4
1
5
7
7
4
6
7
7
6
1
6
5
6
5
7
5
5
6
6
7
6
6
5
Egypt
El Salvador
3
4
3
5
Equatoria Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
France
French Guiana
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Grand Turk
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea Bissau
Guyana
Haiti
Honduras
6
6
4
5
6
2
1
6
6
6
4
1
5
4
5
2
6
6
6
6
5
6
6
6
6
5
7
7
2
5
7
2
1
6
6
6
5
1
5
3
5
2
7
7
7
7
6
6
6
6
7
5
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Martinique
Mauritania
Mauritius
Mexico
Moldova (! )
Monaco
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
5
3
5
6
3
1
4
1
3
4
5
6
5
6
6
3
6
6
5
3
2
1
3
6
3
5
6
5
6
4
3
6
6
4
3
3
3
5
4
6
6
4
6
7
2
6
6
6
5
2
3
5
6
3
5
6
5
6
6
1
3
1
6
3
6
6
3
2
3
6
3
1
3
3
6
6
1
1
3
4
4
4
4
5
5
5
2
6
4
3
3
6
5
6
6
4
2
3
7
4
1
4
4
6
6
1
1
3
4
5
5
4
6
6
4
2
Canada
Canary Is.
Cape Verde Is.
Cayman Is.
Cen. African Rep.
Chad
Channel Islands
Chile
China
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Croatia
Cyprus
Cuba only
documents
4
3
6
5
6
6
1
5
3
5
6
6
6
5
3
3
4
4
7
6
6
6
4
5
5
5
7
6
7
6
3
3
3
2
3
3
5
3
6
1
2
3
1
6
6
4
3
5
3
2
3
3
4
4
4
1
3
3
2
4
6
4
3
5
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
Norvegia
Oman
Pakistan
Palestine
Panama
PapuaN. Guinea
Paraguay
Peru
Philippines
Poland
4
1
5
5
6
5
2
3
3
6
5
6
5
5
4
1
5
1
5
6
5
5
2
3
4
6
5
6
5
5
5
2
4
5
6
6
6
3
1
3
5
5
6
5
6
6
3
5
4
6
7
6
6
3
1
3
5
6
7
6
6
7
3
5
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kosovo only
documents
Samoa
San Marino
Saudi Arabia
Scotland
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Is.
South Africa
Spain
Sri Lanka
Sudan
Surinam
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikstan
Tanzania
Thailand
Togo
Trinidad & Tobago
Tunisia
Turkey
Turkmenistan
doar documente
Turks & Caicos Ins
Tuvalu
Uganda
Ukraine
U.A.E.
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Is.
Yemen
Zambia
Zimbabwe
At the time of transit from the list (only for big cities and capitals) plus at least 24-48 hours for remote areas
Observatii:
For envelopes to Moldova transit time could be 2 to 4 days, for parcels 4 to 6 days
Christmas Islands, Coco Keeling Island, Rep. Dem. Congo, East Timor, Insulele Feroe, Polynesia Franceza, Ins. Heard &
McDonald, Insulele Marshall, Antilele Olandeze, Caledonia Noua, Niue, Insulele Norfolk, Nothern Mariana Islands, Pitcairn,
Saint Kitts & Nevis, Saint Lucia, St. Vincent, The Grenadies, Tonga, Insulele Virgine US, Wallis& Furtuna Zona 6 Transit
time 7 days
Pag. 13 / 15
Tariffs
1. DPD PREDICT
Service
Tariff (Lei)
Predict
0.4 / sms
2. DPD MATERIALS
Product name
Tariff (Lei)
Stickers(awbs) 4/A4
Transparent envelopes with DPD logo
Bags with DPD logo
Role etichete 105 x 148
BIG Bags - DPD
Paper envelopes
33,00
0,24
0,60
15,53
2,25
0,40
All the above tariffs do not include VAT.
3. FUEL SURCHARGE/INDEX
Fuel Index is calculated each month based on the average price of diesel at the pump, the last day
of the month preceding the application, the price that is obtained by accessing the link:
http://www.pretbenzina.ro/petrom. It will be monthly publicated on the website: www.dpd.ro
Fuel Index is not applicable to services that do not include transport. Calculation base price will be
3.7 RON / L. For each 0.1RON / l above this level, DPD will introduce a fuel index of 1% as shown
in table
Tariff diesel fuel (RON/l)
Fuel surcharge/index
Pana la 3.70
3.71 - 3.80
3.81 - 3.90
3.91 - 4.00
4.01 - 4.10
4.11 - 4.20
4.21 - 4.30
4.31 - 4.40
4.41 - 4.50
4.51 - 4.60
4.61 4.70
4.71 4.80
4.81 4.90
4.91 5.00
5.01 5.10
5.11 5.20
> 5.21 la o perioada de 0.10
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
1%
Fuel surcharge will not be applied to the following services : Cash on Delivery, Collection request,
Extended liability.
Pag. 14 / 15
Alte informatii
CHARGEABLE WEIGHT
The chargeable weight will be the biggest weight between the gravimetric one and volumetric one.
Volumetric weight will be calculated based on the formula : Lenght cm x width cm x height cm/6000
AGABARITIC PARCELS
For DPD CLASSIC NATIONAL SERVICE : If the lenght of a parcel is more than 175 cm, DPD
approval befor shipping would be necessary to be accepted for transport. For this parcel category
the transit time could be 2 working days instead of 1 as standard transit time.
DPD centers - Romania :

Alba Iulia, Alexandria, Arad, Bacau, Baia Mare, Barlad, Bistrita, Braila, Brasov, Bucuresti, Buzau,
Cluj-Napoca, Constanta, Craiova, Dr.Tr.Severin, Deva, Focsani, Galati, Giurgiu, Iasi, Lugoj,
Miercurea Ciuc, Medias, Onesti, Oradea, Pascani, Piatra Neamt, Pitesti, Ploiesti, Resita, Rm.
Valcea, Reghin, Satu Mare, Sibiu, Sighisoara, Slatina, Slobozia, Sf. Gheorghe, Suceava, Tg.
Mures, Tg. Jiu, Tg.Secuiesc, Timisoara, Tulcea, Tecuci, Turda, Vaslui, Zalau.

Commercial Offer DPD Romania

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Commercial Offer DPD Romania

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Commercial offer

Nu se arhiveaza, ramane la client 08.08.2014

Over 3 million parcels delivered/day;

2013 turnover - 64.800.000 Ron

4,4 billions turnover in 2013;

Nu se arhiveaza, ramane la client 08.08.2014

DPD Bucuresti Express

DPD MAX National

Nu se arhiveaza, ramane la client 08.08.2014

1. DPD CLASSIC BULGARIA - Available, stating 1st of September

Maximum dimension/parcel - 175 cm

2. DPD CLASSIC INTERNATIONAL (road)

Value added/additional services

Nu se arhiveaza, ramane la client 08.08.2014

3. DPD EXPRESS - ARAMEX (air)

Nu se arhiveaza, ramane la client 08.08.2014

E-Commerce services - Latest technologies

Nu se arhiveaza, ramane la client 08.08.2014

Nu se arhiveaza, ramane la client 08.08.2014

DPD CLASSIC NATIONAL

Weight (kg) / parcel

Tariff national RON / parcel

* Zona 0 : 2499 localities without extracharges

Tariff RON/ destination

Tariff national + 50.42 Ron/ destination / day

Value added/additional services

6 using WEBLABEL application

Nu se arhiveaza, ramane la client 08.08.2014

BUCURESTI EXPRESS & REGULAR

For confirmation areas, contact our CS phone number: 021. 250 93 60

Nu se arhiveaza, ramane la client 08.08.2014

DPD CLASSIC BULGARIA

Weight (kg) / parcel

Tariff RON / parcel

Value added/additional services

Nu se arhiveaza, ramane la client 08.08.2014

DPD CLASSIC INTERNATIONAL

#Service is not available for import.

Nu se arhiveaza, ramane la client 08.08.2014

DPD EXPRESS ARAMEX (air)

Nu se arhiveaza, ramane la client 08.08.2014

DPD EXPRESS - ARAMEX, Zone & transit time

Nu se arhiveaza, ramane la client 08.08.2014

All the above tariffs do not include VAT.

Nu se arhiveaza, ramane la client 08.08.2014

DPD centers - Romania :

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