Professional Documents
Culture Documents
MANAGEMENT PROFILE
• Accomplished Marketing, Management and Business Development Professional, qualified by business and
marketing degree and 20 years diverse experience. Consistently recruited to reengineer poor performance,
successfully initiating new applications that increase revenue, expand market share and double profit margins.
• Proficient with strategic marketing initiatives in highly competitive industries. Analyze marketplace, identify
trends, define customer base, and develop and implement new programs and product lines. Strong background
with development of targeted newspaper, radio and television advertising.
• Proven success as top sales performer, through account development and ongoing management. Conduct needs
assessments and design productive solutions. Create and deliver dynamic presentations. Effective closing skills,
with strength in lead generation, trade show representation and regional / national territory management.
• Demonstrated expertise in sales force leadership and development for up to 17 managers and reps. Skilled in
recruitment, hiring and training initiatives, and provide motivation and mentoring toward commitment, focus,
team achievement and individual career success.
• Record of generating measurable customer service improvements, through exceptional relationship-building
skills. Quickly identify and resolve problems. Consistently focus on educating key decision-makers at all levels,
to assure satisfaction, generate additional business opportunities and promote positive referrals.
• Superior interpersonal and communication skills, with strength in serving as liaison among various entities.
Professionally represent organization in individual and group presentations for 50+participants. Strong ability to
organize and manage projects and completing priorities within time-sensitive environments.
PERSONAL STRENGTHS: high level of honesty and integrity in business performance; aggressive sales approach;
dedicated and self-motivated; solid computer skills with popular applications
GENERAL MANAGER
Team Certified Suzuki / Team Certified Auto Group
• Lead replacement team of 20 reps and 2 managers in turning around performance for sales of Suzuki, and used
cars.
• Responsible and accountable for customer retention and the profitability of each department in the dealership
through the use of sound business management practices. Plan, motivate and coordinate the activities of the
management team.
o Increased monthly used car sales from 45 units at $800 gross profit per unit to over 100 units averaging
$3500 profit.
o Increased monthly new car sales from 10 units at negative gross profit per unit to 50 units averaging
$2300 profit
o Increased fixed operations from $150,000 to $275,00 within 90 days
PRE-OWNED DIRECTOR
Planet Ford, Spring, Texas – 3/2004 to 2/2007
• Managed a high volume used car department with a team of 3 managers, a special finance team, and over 25 reps
in turning around performance for sales of used cars
o Increased monthly used car sales from 120 units at $1600 gross profit per unit to 240 units averaging
$2800 profit.
o Reduced wholesale loss from an average of $140,000 to an average of less than $20,000
o Reduced the average turn on used vehicle from an average of 160 days to less than 90 days
FINANCE DIRECTOR
Gillman Auto Imports, Rosenberg, Texas – 5/2002 to 11/2002
• Implemented new products and established sub-prime lender program, and executed first advertising campaign
targeting sub-prime customers, for Nissan and Mazda dealer. Implemented Internet sales program.
o Increased monthly sales from 50 units at $675 gross profit per unit to 70 units averaging $1800profit
o Established sales of additional financial products, including warranties, credit life insurance, disability
insurance and gap insurance, and conducted training for financing contractors.
PROFESSIONAL CREDENTIALS
Continuing Training
• Evelyn Woods sales / marketing program and Broadstreet financial planning / marketing
Former Member
• Securities and Exchange Commission; National Association of Securities Dealers
Military Service
• United States Army Helicopter Crew Chief – honorable discharge, rank E-5 – three years reserves