Professional Documents
Culture Documents
Demand Conditions
DELIBERATE
EMERGENT
External Structure
Market, suppliers, product services , threat of new entrants ,
other competitors
Competitive positioning
Cost leadership
Product differentiation
Cost leadership
“ niche’
M PORTER’S CONCEPT
Primary acts are those that are directly involve in the creation of
product or service
Support acts are those that facilitate the creation and also the
transfer to the customer
DIAGRAM
In bound logistics:
Operations:
Actvities that transform the inputs , maintain production and
keep order in process
SUPPORT ACTIVITIES
Procurement;
Technological Development
HR Management
Firm Infrastructure
Financing accounting, legal, safety standards
Remote Environment
Operating Environment
Remote Environement
Economic
Political
Social
Technological
Operating Environment
Competitors
Creditors
Customers
Labour market
Suppliers
Remote Environment
Economic points
Example:
Social:
Example
Declining birth rate of US in early 60s and 70s became a threat
to some industries like children food, toys, clothes, the few
firms that did well, learned to recognize socio cultural values
Political:
Example:
Reagan administration favoured military policies of developing
defense systems, and cut Govt spending else where
Technological
Competitors:
Financial ratios