Rocscience Product Installation Guide for

Network Licenses

Rocscience Inc. 2014

Table of Contents

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2.
3.
4.
5.

License Server Installation and Product Activation

Troubleshooting Activation
License Server Configuration
Client Installation Instructions
Detaching a Network License

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1. License Server Installation and Product Activation

This installation process requires 1) A valid Product key issued by Rocscience, and 2) a link to the
Flexible License Server installation program.
1. Login with administrator privileges on the computer you will be using as the License Server. This
is the computer to which all the clients running the Rocscience software will connect to validate
the license.
2. Close all programs. Detach all hardlocks including any Rocscience hardlocks.
3. Install the Flexible License Server using the link supplied. During installation, the Sentinel
Runtime and the Sentinel Local License Manager Service will be installed on the server.
4. After successful installation of the Flexible License Server, run the Enter Product Key program
shortcut:
Windows XP, Vista, 7, 2008
From Windows Start menu navigate to Start -> All Programs -> Rocscience -> Flexible License
Server -> Enter Product Key
Windows 8.0, 8.1, 2012, 2012 R2
Open Start screen and type Enter Product Key to let Search function find it.

5. Enter the product key sent to you by Rocscience and press Activate Product button.
7. If successful, a message stating that the product key has been successfully applied will be
displayed. If the product key is not successfully applied, press the Manual Activation link
in the bottom left corner and follow instructions in the Troubleshooting Activation section.
8. The licensing system used by Rocscience is the Sentinel LDK developed by Safenet.
To check that it was properly installed, run Admin Control Center shortcut by navigating to
http://localhost:1947 in your browser. This is your interface to the License Server. Select the
Products option on the left side. You should see the Rocscience product you had just
activated. In the following image, the Dips Network product is displayed.

2. Troubleshooting Activation
If you do not have an active internet connection or are otherwise having trouble activating the
software, you can activate it manually.
1. Open activation utility and click on Manual Activation link in the lower left corner in order
to switch to manual activation.
2. Click on the Save C2V button and save the authentication file somewhere easy to find on
your hard drive.

3. Attach the authentication file to an email and send it to support@rocscience.com. We will

email you back a V2C file in order to activate your software. Alternatively you can use the
Offline Activation button on the Customer Activation Portal to generate the V2C file.
4. Save the V2C file somewhere easy to find on your hard drive when you receive it.
5. Click on the Load V2C button and open the V2C file you received.
6. At this point software license should be activated. If your V2C fails to load or you encounter
other problems, please send us screenshots and/or error description so we can assist you in
troubleshooting the issue.

3. License Server Configuration

You must configure the license server to allow access from remote clients. Go
through the following steps to properly configure the license server.
1. Make sure port 1947 is open for communication. Client access to the license server
requires this and this port is not configurable. If you are behind firewall, you might also
need to setup firewall rules in order to allow TCP/IP communication on port 1947. Port
1947 is not configurable. If theres a conflict with another program over this port, you may
need to change the port in that particular software. If this is not possible you may need to
choose a different machine as your license server.
2. Run the Admin Control Center by navigating to http://localhost:1947 in your browser.
Choose the Configuration option in the left pane. Choose the Access from Remote Clients
tab. Turn on the check box for Allowing Access from Remote Clients. By default access to
the license is open to all computers that can connect to this computer on port 1947. You
can set the restrictions for who can access the license in the Access Restrictions edit pane.
The format is in the form allow=[item] and/or deny=[item] where item is IP
address, machine name or IP range. See Configuring Access from Remote Clients help
topic in the Sentinel Admin Control Center for details.

3. If you want users to be able to Detach licenses from the license pool, go to the
Detachable Licenses tab. Turn on the Enable Detaching of Licenses option. Set the
maximum duration for the detachable license. This is the time before the license is
automatically returned to the license pool. Set the Reserved Licenses value to at least 1,
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this ensures that there will always be at least one license available to the network pool. If
your company has purchased a single license, your license will not allow a user to detach
a license. Only multiple user licenses support detaching of licenses.

4. When a client accesses the license from a remote computer, a session is created. Select the
Sessions option in the left pane to view current sessions. In this way, you can see who is
currently using a license.

5. For any questions regarding the operation of the Sentinel Admin Control Center (ACC) consult
the Help in the left pane. This concludes the configuration of the License Server.
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4. Client Installation Instructions

This installation process requires a link to the Rocscience software installation program. Included in the
download are also instructions for silent installation. See silent installation instructions.txt for details.
1. Login with administrator privileges on the computer you will be installing and running the
Rocscience software.
2. Close all programs. Detach all hardlocks including any Rocscience hardlocks.
3. Install your Rocscience Software using the link provided. During installation, the Sentinel
Runtime and local license manager service will be installed.
4. From the Start menu, run the Start/Rocscience/Licensing/Sentinel Admin Control
Center option or simply navigate to http://localhost:1947 in your browser. This is your interface to
the License Server and license management.
5. You must set up the connection to the remote license server. Select the Configuration option in
the left pane. Choose the Access to Remote License Managers tab.

6. Check on the Allow Access to Remote Licenses option if not already turned on. If the server is
on the same LAN, this should be enough to access the remote license on the server. If the
server is on a WAN, then add its IP address to the Specify Search Parameters edit box. Press
the Submit button.
7. Press the Products option in the left pane. If the license server has been found, you will see the
license in the products list (see below). It might take a few minutes for license server to show up.
If it does not show up, consult the Admin Control Center help for the parameters to use to
search for the remote license server. Consult your IT specialist.
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8. Since this is not a license server you may want to turn off access from remote clients to this
machine. Switch to Access from Remote Clients tab and uncheck Allow Access from Remote
Clients checkbox. Press Submit button below.

9. Once the client has found the remote license server, you can run your Rocscience product. If
you run the Rocscience product, and you get a license not found error, check to see that the
remote license has been found in the Admin Control Center.
10. If the computer will be using a Detachable license, this must be turned on in the Admin Control
Center. Run the Admin Control Center. Choose the Configuration option in the left pane.
Choose the Detachable License tab (see below). Turn on the Enable Detaching of License option.
Press Submit. There are many options in this Configuration dialog for setting the duration of the
detachment, consult the Admin Control Center Help for more information. For instructions on
how to detach a license, see the section Detaching Network Licenses in this guide. Note that
Detachable Licenses must be enabled on the server first in order to be able to detach a license
on the client machine. Only multiple user licenses support detaching of licenses, single user
licenses do NOT support detaching.

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5. Detaching a Network License

The Rocscience network license allows for computers to detach a license from the license pool and for
the client computer to use this license when it is not attached to the license server. This is useful for
people that require the use of the Rocscience software without being attached to their corporate license
server. Only multiple user licenses support detaching of licenses, single user licenses do NOT support
detaching. The following are the instructions for detaching a license from the license pool.
1. On the client machine that will use the detached license go to Start menu, run the Admin
Control Center from the Start Menu.
2. Press the Products option in the left pane. Youll see a Detach button beside the network License
(see below) and the number of available licenses that can be detached. If Detach button is not
available you need to enable detaching of licenses both on server and client machines. See
installation procedures above.

Press the Detach button.

3. In the screen that comes up, choose the Online method of detaching, adjust expiration date if
necessary and press the Detach & Attach button (see below).

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4. If the license is successfully detached, you will see the following.

5. Press the Products option. You will see the detached license in the list of products. You can
now detach your computer from the network with license server and still use the Rocscience
software.
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6. If you wish to return the license to the license pool, reattach the computer to the network so
you can see the remote license server in the list of products. Then press the Cancel License
button (see above). If you wish to extend the detachment period, use the Extend button.
Important: Nobody else can use the license while it is detached. The only way to return the
license is through the client returning license (requires access to the license server) or having the
detach duration expire.

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