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Abstract
This document describes how to install and configure the HP StoreOnce 2620, 4210/4220 and 4420/4430 Backup system.
These are also referred to as G3 (third generation) single node products.
IMPORTANT: An installation checklist and localized versions of this guide are available on the web. There may also be a
more up-to-date English version of the guide on the web. Always check http://www.hp.com/support/manuals for the most
up-to-date documentation for your product.
December 2012
This is the first edition, issued with the launch of the HP StoreOnce 2620, 4210/4220 and 4420/4430 Backup systems.
Revision 2
May 2013
This is the second edition, issued with the 3.6.x version of HP StoreOnce software. It has been updated to describe support for multiple network
bonding modes.
Contents
1 Before you start..........................................................................................5
Introduction..............................................................................................................................5
HP StoreOnce G3 models..........................................................................................................5
Converting from G2 models..................................................................................................6
Software and hardware requirements..........................................................................................6
Supported Ethernet configurations..........................................................................................6
Supported Fibre Channel connections.....................................................................................7
Software requirements..........................................................................................................7
Recommended web browser settings...........................................................................................7
StoreOnce CD contents.............................................................................................................7
4 Network configuration..............................................................................17
Networking overview..............................................................................................................17
When is the default configuration file not adequate?..............................................................17
Network bonding modes.........................................................................................................18
The network configuration wizard.............................................................................................18
Before running the wizard...................................................................................................19
To run the wizard ..............................................................................................................19
Example wizard sequence...................................................................................................20
More about the configuration file..............................................................................................22
Structure of the configuration file..........................................................................................22
If creating additional network configuration files....................................................................22
Default network configuration...................................................................................................22
Identifying network ports available............................................................................................23
Network configuration examples not using the wizard.................................................................24
Example 1: Single port 1GbE connection..............................................................................24
Configuring high availability bonding, Mode 6, on the 1GbE network (all platforms)..................25
Adding a second network without bonding (example shows 1GbE network)..............................26
Example 3: Adding the 10GbE network (4400 Series only).....................................................27
7 Understanding LEDs..................................................................................44
Front view of the HP StoreOnce 4430/4420 Backup system.........................................................44
Front view of the HP StoreOnce 4210/4220 Backup system..........................................................45
Front view of the HP StoreOnce 2620 Backup system...................................................................45
1GbE LAN port LEDs..............................................................................................................46
Hot-plug drive LEDs.................................................................................................................47
Fibre Channel card LEDs.........................................................................................................47
Capacity upgrade kit LEDs.......................................................................................................48
8 Troubleshooting........................................................................................49
Connecting to the network.......................................................................................................49
Connecting to the StoreOnce Backup system from the backup application......................................49
Performance...........................................................................................................................50
Using the 10Gb ports (HP StoreOnce B44xx only)......................................................................50
Power off and power on..........................................................................................................51
Powering up servers...........................................................................................................50
Power off..........................................................................................................................50
Rebooting the system..........................................................................................................51
Power On/Off Problems.....................................................................................................51
Cannot access a storage shelf (HP StoreOnce 42xx and 44xx Backup systems)..............................51
Cannot connect to a NAS share...............................................................................................51
Index.........................................................................................................56
Contents
Introduction (page 5)
Introduction
The HP StoreOnce Backup system is a disk-based storage appliance for backing up network media
servers or PCs to target devices on the appliance. These devices are configured as either
Network-Attached Storage (NAS), Catalyst Stores or Virtual Tape Library (VTL) targets for backup
applications.
This guide describes how to install and carry out the initial configuration of your HP StoreOnce
Backup system. The following documents are also available at http://www.hp.com/support/
manuals:
HP StoreOnce Installation posters: Installation posters are available for each product family
(2620, 42xx and 44xx) and describe how to quickly install the product by connection LAN
Port 1 to a 1GbE network.
HP StoreOnce Backup system User Guide: This guide contains detailed information on using
the Web Management Interface. It also contains troubleshooting information, including details
on replacing failed or failing hard disks.
HP StoreOnce Backup system CLI Reference Guide: This is the full reference guide for the
StoreOnce Command Line Interface, CLI.
HP StoreOnce Backup system Linux and UNIX Configuration Guide: This guide contains
detailed information about configuring HP StoreOnce Backup systems with supported Linux
and UNIX operating systems.
StoreOnce Best Practices for VTL, NAS and Replication implementations: This white paper
advises how to plan the workload being placed on the HP StoreOnce Backup system in order
to optimize performance and minimize the impact of deduplication, replication and
housekeeping operations competing for resources. It is regularly updated.
HP StoreOnce Backup system Concepts Guide: If you are new to the HP StoreOnce Backup
system, it is a good idea to read this guide before you configure your system. It describes the
StoreOnce technology.
HP StoreOnce G3 models
The following products belong to the HP StoreOnce G3 Backup system family; they are also referred
to as single-node StoreOnce models, in comparison to the HP StoreOnce B6000 Backup system
which is a multi-node StoreOnce product. (This node distinction is important when configuring
replication and Catalyst copy jobs and understanding target and source IP addresses.)
NOTE: The HP StoreOnce 4210 iSCSI/FC product is fitted with 1TB disks (the same as the HP
StoreOnce 4220 Backup system), however, the configured available disk capacity of the system
is approximately 50% of this available disk capacity. The system cannot use the whole capacity
of the fitted disks because the product is not fitted with the required memory or processor to make
use of the additional capacity.
An Ethernet connection is required for backing up to NAS shares, Catalyst stores or iSCSI VTL
devices, and replication activities, and for all StoreOnce management tasks via the GUI or
CLI.
All StoreOnce Backup systems have two 1GbE ethernet ports. HP StoreOnce 4420/4430
Backup systems have two additional 10GbE ports. Mode 6 bonding is supported on pairs of
1GbE and 10GbE ports.
Networking parameters are contained within a network configuration file. For ease of
installation, a default configuration file is supplied with the StoreOnce Backup system. As long
as LAN port 1 of the appliance is connected to a DHCPenabled 1GbE network switch, the
HP StoreOnce Backup system will be immediately active on the network after installation.
The user then has the option of continuing to use the default configuration file or creating and
activating an additional configuration file that is tailored to their exact networking requirements.
NOTE:
Users who do not have a DHCP-enabled 1GbE network must create and activate a network
configuration file before their system can become active on the network. This network
configuration file may use any available Ethernet port, but one must always be connected,
even if you are only using the FC ports to back up and restore data to the HP StoreOnce
Backup system. This is because the network is used to access the StoreOnce Management
Console remotely; it is also used for replication.
When connecting to a Fibre Channel network (for backing up to FC VTL devices), the HP
StoreOnce Backup system is supplied with the correct FC card pre-installed. Cables are not
supplied.
The HP StoreOnce Backup system supports both switched fabric and direct attach private loop
topologies. Direct attach point-point topologies are not supported.
A switched fabric topology utilizes one or more fabric switches to provide a flexible
configuration between several Fibre Channel hosts and Fibre Channel targets such as HP
StoreOnce Backup systems.
Switched fabric configurations are implemented with Fibre Channel switches. Switches may
be cascaded or meshed together to form larger fabrics.
The preferred topology for the HP StoreOnce Backup system is switched fabric using NPIV
(N_Port ID Virtualisation).
NOTE:
Software requirements
For backup and restore to Virtual Tape Library targets you need software that supports tape
libraries and autoloaders. This software resides on the host, not the HP StoreOnce Backup
system. The device may be used with the major backup applications from HP, Symantec,
EMC, Computer Associates and others.
For backup and restore to Catalyst store targets, the HP StoreOnce Catalyst OST 2.0 plugin
must be installed on each Media Server that is required to write data to the StoreOnce Catalyst
stores.
StoreOnce CD contents
The CD contains the following:
Documentation: The HP StoreOnce Backup system product ships with a printed Start Here
poster. Full product documentation in English only in the form of a User Guide, StoreOnce
CLI Reference Guide, Linux and UNIX Configuration Guide and this Installation Guide are
supplied electronically on the CD in .pdf format. Localized versions of the User Guide and
this Installation Guide are available on the web from the Product page.
Drivers: Tape drivers are required for users who intend to create and use VTL library devices
on their appliance.
Useful links: This will take you to the HP website to find out further information about your
product.
IMPORTANT:
See also the Safety Booklet on the HP StoreOnce Backup system CD-ROM.
Install the rails in the rack, as required. Follow the instructions provided separately with the
rail kits.
2.
Slide the HP StoreOnce Backup system into position in the rack and secure it to the rack rails.
HP StoreOnce 4420/4430 Backup system: Ensure the appliance clicks into place with
the retaining latches on the unit's front bezel.
HP StoreOnce 4220/4210 and 2620 Backup system: Secure the appliance to the rack
rails using thumbscrews on the unit's front bezel.
IMPORTANT: The label on the top of the HP StoreOnce Backup system contains useful identity
information, such as the MAC address and default network name. Make a note of this
information before you install the HP StoreOnce Backup system in the rack. On HP StoreOnce
2620 Backup systems there is also a pull-out strip in the front panel with the serial number
and port ID.
Figure 1 Secure the HP StoreOnce 2620 Backup system to the rack
10
Use the supplied power cord(s) to connect the HP StoreOnce Backup system to the rack power
supply. This HP-approved cord is appropriate for your specific geographic region.
HP StoreOnce 4420/30 and 4220/10 Backup systems have a redundant power supply.
Make sure that both power cords are connected.
For detailed safety information, see the Safety Guide on the HP StoreOnce Backup system
CD-ROM.
2.
For ease of installation connect LAN Port 1 to a 1GbE network switch on a DHCP-enabled
network. The appliance will use the default configuration file and will be available on the
network after power up.
NOTE: Use any CAT-5E or better network cable (also supplied with the product) to connect
to the 1GbE network switch. 100 Base-T Ethernet will limit performance.
3.
4.
5.
If not using the quick install option, connect the required network port(s) and also connect a
console and keyboard to the video and USB connectors on the rear of the unit (see drawings
below). You will need to configure the appliance manually after power up so that it can be
accessed on the network.
If installing Capacity Upgrade enclosures at the same time, make sure they are cabled to the
HP StoreOnce Backup system and the rack power supply. Power on the Capacity Upgrade
enclosures.
Power up the HP StoreOnce Backup system. See Powering on and managing the StoreOnce
Management system (page 14).
NOTE:
11
1. Power connectors
12
Figure 6 Network, power and system console connectors, HP StoreOnce 2620 Backup system
1. Power connector
HP StoreOnce 4220/4210 Series Backup system: Only one expansion shelf may be connected.
HP StoreOnce 2600 Series Backup system: This model does not support connection of an
expansion shelf.
13
1. Power On button
to the same network using the appliance's Fully Qualified Domain Name (FQDN). Once connected,
you can run the StoreOnce CLI network commands to optimize your network configuration.
If your network is not DHCP enabled or you have attached to a different network port, you will
need to connect a monitor with keyboard directly to the appliance to configure network settings
manually using the StoreOnce CLI commands. Once configured, you may use the CLI or GUI, as
appropriate, to manage the appliance.
NOTE: The net set wizard StoreOnce CLI command guides you through a series of questions,
using the answers you provide to configure the appliance on your network. See Network
configuration (page 17) for more information and network configuration examples.
Monitoring the status and health of the HP StoreOnce Backup system and all configured backup
devices
Creating and modifying VTL and NAS StoreOnce backup targets and Catalyst stores (VTL
backup targets may also be created and managed using the StoreOnce CLI)
To log on to the Management Console using the StoreOnce GUI, use any machine connected to
the same network as the appliance. The HP StoreOnce Backup system uses a secure network
connection.
1. Enter: https://<IP_address>
You may also use the Fully Qualified Domain Name (FQDN)
NOTE: If you use http: in the URL, you are automatically forwarded to the https: secure
network connection.
15
2.
The StoreOnce Management Console displays the Login prompt. Provide a User Name and
Password (Admin, admin).
NOTE: The web browser used to communicate with the StoreOnce Backup system must have
Active Scripting or JavaScript enabled. If it does not, some of the browser buttons may not be
displayed.
User accounts
There are two types of user account: admin and user. Two users, one for each account type, are
created automatically when the system is installed:
Administrator: This account allows authorized users to create and edit management and
StoreOnce functions via the GUI and CLI. The initial user name and login is Admin and admin,
but the Admin user may change this via the GUI or CLI. Any password change applies to both
the GUI and CLI.
Operator: This account is available if the administrator wishes to provide limited access to the
GUI and CLI to certain users whose access will be restricted to monitoring and viewing. The
initial user name and login is Operator and operator, but the Admin user may change this
via the GUI or CLI.
Users with an Admin login can create additional users after installation. See the HP StoreOnce
Backup system user guide for more information.
16
4 Network configuration
In this chapter:
Networking overview
The HP StoreOnce Backup system supports IPv4 only. Networking parameters are contained within
a network configuration file.
There are three options when configuring the network for the first time.
For ease of installation, a default configuration file is supplied with the StoreOnce Backup
system. As long as LAN port 1 of the appliance is connected to a DHCPenabled 1GbE
network switch, the HP StoreOnce Backup system will be immediately active on the network
after installation.
The user then has the option of continuing to use the default configuration file or creating and
applying an additional configuration file that is tailored to their exact networking requirements.
This is done via the StoreOnce CLI using an SSH application such as PuTTy.
NOTE: If DHCP is supported, it is recommended that once an IP address has been assigned,
the system Administrator should permanently associate that IP address with the StoreOnce
Backup system. This will avoid any problems with the IP address of the device changing over
reboots.
To find out the IP address that has been assigned, connect to the CLI using a console (keyboard
and monitor) and use the StoreOnce CLI command:
nl
There is a single StoreOnce CLI wizard command, net set wizard. This command provides
a prompted sequence of steps to enable full configuration of network settings. It creates and
activates a new configuration file. See The network configuration wizard (page 18).
It is also possible to create and modify configuration files manually. When a configuration
file is activated, it becomes the Current file. See also More about the configuration
file (page 22).
The use of all available ports to connect to multiple subnets; each subnet could have a different
function, such as iSCSI VTL, NAS, Catalyst, replication, depending upon the estimated volume
of data and performance requirements for the various StoreOnce functions
17
transferring data between network clients and Backup system, and a bonded subnet on the
1GbE ports for management of the appliance on a 1GbE subnet.
Users who do not have a DHCP-enabled 1GbE network, or who do not want to connect to
LAN port 1 must create and activate a network configuration file before their system can
become active on the network. This network configuration file may use any available Ethernet
port, but one must always be connected for access to the StoreOnce Management Console
remotely.
Mode 1 (Active/Backup)
This is the most simple bonding mode; it allows network traffic via one active port only and
requires no specific extra switch configuration. It is recommended for simple network
connections, if the active network link fails then traffic moves to the backup port.
Trunks between switches on the customer network already use LACP mode
The LACP protocol only works when it is configured on both the server and StoreOnce end
of the connection. Please refer to your switch documentation for information on LACP
configuration.
NOTE: It should be noted that when using bonded ports the full performance of both links will
only be realized if multiple host servers are providing data, otherwise data will still use only one
network path from the single server.
18
Network configuration
1.
2.
3.
Default Gateway (address of the server or router which provides external network connection)
e.g. 192.168.1.1
DNS server addresses (address of the server which translates hostnames to IP addresses) e.g
192.168.1.1
6.
Subnet mask
Gateway IP address (optional, the gateway can also be obtained from DHCP)
Domain name, such as mycompany.com (optional, the domain name can also be obtained
from DHCP)
The above information is sufficient to configure the network and once entered, the wizard will
display and ask you to confirm the settings you have specified. At this point, do you wish to
configure a second subnet? For example, you may wish to dedicate one network to replication.
Or, with HP StoreOnce 4430/4420 Backup systems, you may wish to use the 10GbE network
for data and the 1GbE network for StoreOnce management.
You will be prompted to provide details of the second subnet, as above. You are also asked
to select which subnet will provide the default gateway.
To run the wizard, connect a console directly to the appliance and, using puTTY (or other
ssh application, log into the StoreOnce CLI.
Enter the command:
net set wizard
19
3.
4.
Follow the instructions provided in the wizard text. Prompts appear in the following sequence.
Step 2: Subnet configuration. The prompts displayed in this section will vary depending
upon the responses you make to the prompts for your network configuration. It is at the
end of this step that you are given the opportunity of configuring a second subnet.
Step 3: Network configuration summary. The final step provides network configuration
details. If you are satisfied that the network is configured correctly, key 1 to finish the
wizard and apply the settings.
Your network is now configured and you can access the HP StoreOnce Backup system remotely
via the StoreOnce GUI or CLI. Be sure to save a copy of the configuration, as described in
the HP StoreOnce Backup system user guide. If you need to make subsequent changes to the
network configuration, use the StoreOnce CLI, as described in the HP StoreOnce CLI Reference
Guide.
-->3
Select Static or DHCP addressing :
1.) DHCP (default)
2.) Static
2
Enter static IP address :
20
Network configuration
192.168.1.27
Enter subnet mask :
255.255.255.0
Do you want to configure a static default gateway for this subnet or get gateway from DHCP?
1.) Gateway obtained from DHCP server (default)
2.) Set gateway manually
2
Enter gateway IP address :
192.168.1.1
Do you want to configure the network domain name or get domain name from DHCP?
1.) Domain name obtained from DHCP server (default)
2.) Set domain name manually (e.g. mydomain.local)
2
Enter domain name :
mydomain.local
---------------------Network: Subnet_1
---------------------IP Address: 192.168.1.27
Net Mask: 255.255.255.0
Domain Name: mydomain.local
Gateway: 192.168.1.1
Bonding Mode: 6 (Active Load Balance Bonding)
Interfaces:eth0 eth1
Is this configuration correct?
1.) Yes (default)
2.) No
1
Do you want to configure another subnet?
1.) No (default)
2.) Yes
1
Select a default network (The default network shall be used as the default gateway subnet)
1.) Subnet_1 (default)
1
Step Complete. Do you want to :
1.) Go to next step: Step 3.) (default)
2.) Go back to previous step: Step 1.)
3.) Go back to start of present step: Step 2.)
4.) Quit wizard and lose all settings
1
Step 3.)
---------------------Network Name: Network_Config_by_Wizard
Network Description: Network configuration created by network config wizard on: 14:17:9 3 October 2012
Write Protected: no
DNS Servers:1.1.1.1
---------------------Number of Networks:1
---------------------Network: Subnet_1 (default)
---------------------IP Address: 2.2.2.2
Net Mask: 255.0.0.0
Domain Name: kev.net
Gateway: 3.3.3.3
Bonding Mode: 6 (Active Load Balance Bonding)
Interfaces:eth0 eth2
Press any key to continue
1
You have successfully configured the network settings
on your StoreOnce Appliance.
21
The number of subnets defined within the file is governed by the number of network ports
available on the StoreOnce Backup system and the way in which the user wishes to back up
and replicate data, and manage the appliance. HP StoreOnce 4420/4410 and 2620 Backup
systems have two ports and can be attached to two 1GbE subnets; HP StoreOnce 4440/4430
also have two 10GbE ports and could be connected to four different subnets (2 x 1GbE and
2 x 10GbE).
Each subnet may have one or more network ports; if multiple ports are defined, they can be
bonded
The parameters specified for the network ports are unique to that subnet; you may use DHCP
in one subnet and static addressing in another
If multiple subnets are defined, one (and only one) subnet must always be designated as the
default gateway for routing traffic to IP addresses that are not within the configured subnets
NOTE:
Syntax examples of creating configuration files are included later in this chapter.
There are two fixed configuration filenames reserved for the system that cannot be used:
Factory_Default_Configuration and current
There may be up to 16 configuration files on any StoreOnce Backup system, but only one can
be active
There are three stages to applying a new network configuration: create the configuration file,
validate the file and activate the file. All are carried using StoreOnce CLI commands, as shown
in the worked examples below.
Once a file is activated, it becomes the current file. There can be only one current file.
Once you have finished creating a configuration and whenever you modify a configuration,
be sure to use the StoreOnce CLI to create a configuration save and restore file.
Refer to the HP StoreOnce CLI Reference Guide for the full range of network and save and
restore commands. This guide only describes those commands that should be used for initial
configuration.
Network configuration
Network: subnet_one
---------------------IP Address: dhcp
Net Mask: dhcp
Domain Name: dhcp
Gateway: dhcp
Bonding Mode: Not applicable
Default Network: yes
Interfaces:eth0
Command Successful
In the example above the DHCP connection has been successful. There is a single port and the
connection is to the 1GbE network adapter (eth0/LAN port1).
You cannot modify or delete the default configuration it is always eth0 port in DHCP mode
but you can create a new configuration file and activate it so that it becomes the Current
configuration. This is recommended for installations that require link aggregation and high
availability or that wish to use 10GbE ports.
1G/10G
1 Gig
1 Gig
1 Gig
1 Gig
10 Gig
10 Gig
23
Default Gateway (address of the server or router which provides external network connection)
e.g. 192.168.1.1
DNS server addresses (address of the server which translates hostnames to IP addresses) e.g
192.168.1.1
Make sure one of the 1GbE LAN ports is physically connected before starting to re-configure.
It does not matter which one is connected; we shall use LAN Port 1 (eth0) in our example.
Connect a console and keyboard directly to the ports on the back of the StoreOnce Backup
system.
Using an SSH application (freely available on the internet) connect to the StoreOnce CLI from
the console as Admin user (Admin, admin).
Create a new configuration using the command:
#net create config <config_name>.
#net create config onegigportconfig writeprotect no
nl
5.
6.
24
Network configuration
7.
You can check the configuration file in a number of ways we shall use the net show
config current command:
#net show config current
Network Name: current
Network Description: onegigportconfig
Write Protected: no
DNS Servers:192.168.10.1,192.168.10.2
---------------------Number of Networks:1
---------------------Network: subnet_one
---------------------IP Address: 192.168.1.100
Net Mask: 255.255.255.0
Domain Name:
Gateway: 192.168.1.1
Bonding Mode: Not applicable
Default Network: yes
Interfaces:eth0
Command Successful
NOTE: If setting up a single 10GbE port on an HP StoreOnce 44xx Backup system to be the
initial configuration, the process is exactly the same, but you would connect to the required 10GbE
port and specify eth4 or eth5 as the port parameter in the CLI command.
Configuring high availability bonding, Mode 6, on the 1GbE network (all platforms)
For this example, the StoreOnce Backup system is available on the network but we now want to
configure high availability Mode 6 bonding on the 1GbE ports. This means that both ports will be
connected to the same network for all Management and StoreOnce functions, but the system will
benefit from link aggregation and continuous availability should one port fail.
We are assuming that the Default Network Configuration is active, so we have to create a new
configuration file, which we shall call bondedports and we shall provide static IP addresses.
1. Make sure both 1 GbE ports are physically connected before starting to re-configure.
2. Connect to the StoreOnce CLI from any client on the same network as an Admin user (Admin,
admin).
3. Create a new bonded configuration using the command #net create config
<config_name>.
#net create config bondedports writeprotect no
nl
4.
5.
25
6.
HP StoreOnce 26xx and 42xx Backup systems have two 1GbE ports and may be connected
to two separate networks. This may be useful if company policy requires a StoreOnce function
to be restricted to a specific network. For example, replication could be on one network while
other functions are via the second network.
HP StoreOnce 44xx Backup systems have two 1GbE and two 10GbE ports and may be
connected to four separate networks. A more common implementation, however, is to bond
the 1GbE ports to the network that is used to access the StoreOnce Management Console
(GUI and CLI) and to bond the 10GbE ports to the network that is used to backup and replicate
data.
For this example, we shall add a subnet, subnet_two, to the configuration file called
onegigportconfig.
1. Make sure both 1 GbE ports are physically connected before starting to re-configure.
2. Connect to the StoreOnce CLI from any client on the same network as an Admin user (Admin,
admin).
3. Add new subnet to the configuration file.
net add subnet <existingconfig> subnet <newsubnetname> [subnet parameters]
#net add subnet onegigportconfig subnet subnet_two default no
nl
ipaddr 192.168.2.100 netmask 255.255.255.0 gateway 192.168.2.1 domain mycompany.local port eth1
4.
5.
26
Network configuration
6.
4.
5.
27
6.
28
Network configuration
Device Manager
After installation, the HP StoreOnce Backup system does not appear as a device under My Computer
and it is not mapped to a drive letter. You must always use a backup application on the host
machine to back up and restore data. However, if you have installed drivers, it can be seen as a
tape drive (1) and medium changer (2) from Device Manager.
29
NOTE: For a Fibre Channel Backup system, a new unknown device will be discovered in
Device Manager. This device is required only to ensure that a Fibre Channel target exists as LUN
0 in the SAN. No functionality is provided by this device and no driver is required.
30
On a machine that supports an external internet connection, go to the Microsoft website and
search on iSCSI initiator.
Select the result that takes you to the Download page and choose the download that is
appropriate for your host.
Download the iSCSI initiator and install it on the host, accepting all the default settings.
31
32
1.
The Targets tab is the default tab when you run the iSCSI Initiator for the first time. At this point
no targets have been discovered.
2.
Select the Discovery tab. At this point there are no target portals.
3.
Click Discover Portal... You must enter the IP address or fully qualified domain name of the
HP StoreOnce Backup system (for example, mystoreonce.mydomain.com) to add it as a target
portal for the host on the Discovery tab. Do not change the Port; it should be 3260.
4.
Click on OK to add the target portal to the Discovery page. You may need to click Refresh.
33
5.
34
When you run the iSCSI Initiator manually, new devices have a status of Inactive on the Targets
tab. You must log on to the appropriate targets for your host. Remember that each library has
at least two devices and you must log onto each one separately. If the emulation type you
have selected allows more drives, there will be a target device for each drive.
6.
Select the target in the list and click on Connect. We recommend that you enable the first
checkbox to make the connection a Favorite target, so that you do not have to manually
connect to it in the future.
NOTE: If you wish to use CHAP authentication, click Advanced... before you click OK. See
separate section below for more details about CHAP authentication.
7.
35
36
8.
Look at the Configuration tab. When you use the StoreOnce GUI or CLI to create library
devices, you must provide the iSCSI Initiator Name, which you will find on this tab. (You also
use this tab to set up the CHAP secret if you have enabled mutual authentication.)
CHAP Authentication
1.
If you wish to use CHAP authentication , click Advanced... on the Connect to Target dialog.
(IPSec Tunnel Mode is not supported.)
2.
Check Enable CHAP logon and enter the secret in the Target Secret box. The CHAP secret
may be between 12 and 16 alphanumeric characters. It should be the same string as you
enter for the Initiator CHAP Secret and the Name is used for Initiator User Name on the
StoreOnce Management Interface. See the HP StoreOnce Backup system user guide for more
information.
iSCSI Initiator (optional, VTL only)
37
3.
If you want to use mutual authentication, which means that the target must also log on to the
Initiator, make sure that the Perform mutual authentication box is checked. The secret for
mutual authentication is set on the Configuration tab. You must also provide the Target User
Name and Secret when you configure the device in the StoreOnce Management Console.
38
4.
When you use the StoreOnce GUI or CLI to create the library device, be sure to select one of
the FC ports. The following example shows the Port drop-down in the StoreOnce GUI. For
information about the other fields, see the HP StoreOnce Backup system User Guide or online
Help.
39
5.
6.
Zoning
Zoning is only required if a switched fabric topology is used.
Due to complexities in multi-hosting tape devices on SANs, it is best to make use of zoning tools
to help keep the backup/restore environment simple and less susceptible to the effects of changing
or problematic SANs.
Zoning provides a way for servers, disk arrays, and tape libraries to only see what hosts and
targets they need to see and use. The benefits of zoning include but are not limited to:
Reducing stress on the HP StoreOnce Backup system and its library devices by polling agents
Reducing the time it takes to debug and resolve anomalies in the backup/restore environment
Zoning may not always be required for configurations that are already small or simple. Typically
the bigger the SAN is, the more zoning is needed. HP recommends the following for determining
how and when to use zoning.
40
Small to medium fabric (16 - 128 ports)use host-centric zoning. Host-centric zoning is
implemented by creating a specific zone for each server or host, and adding only those storage
elements to be utilized by that host. Host-centric zoning prevents a server from detecting any
other devices on the SAN or including other servers, and it simplifies the device discovery
process.
Disk and tape on the same pair of HBAs is supported along with the coexistence of array
multipath software (no multipath to tape or library devices on the HP StoreOnce Backup system,
but coexistence of the multipath software and tape devices).
Large fabric (128 ports or more)use host-centric zoning and split disk and tape targets.
Splitting disk and tape targets into separate zones will help to keep the HP StoreOnce Backup
system free from discovering disk controllers which it doesn't need to see. For optimal
performance, where practical, dedicate HBAs for disk and tape.
NOTE:
41
Set the time and date and NTP server, if required, as described below.
Apply any licenses for additional capacity, replication or Catalyst, if required. See the HP
StoreOnce Backup system user guide.
Install any software updates, if needed. See the release notes and the HP StoreOnce Backup
system user guide.
Set up email notifications using the StoreOnce GUI. See the HP StoreOnce Backup system
user guide.
Perform a configuration save. See the HP StoreOnce Backup system user guide.
Open the puTTy (or other ssh) application and log into the StoreOnce CLI.
Make sure you know what the UTC time is and then set the system clock using the following
command:
time set utc <mm/dd/yyyy hh:mm:ss>
NOTE: If defining an NTP server, still set UTC because this will result in a quick
synchronization with NTP.
3.
4.
If you have defined an NTP server, enter its IP address or FQDN using the StoreOnce CLI
command:
time add ntpserver <IP address or FQDN>
5.
TimeZone
: BST
nl
nl
UTC
LocalTime
nl
: 09/19/2012 12:37:40
: 09/19/2012 13:37:40
Configuring SNMP
This feature provides an HP StoreOnce Backup system with the ability to act as a Network Element
in an SNMP network so that it can communicate effectively with Network Management Stations
using SNMP (Simple Network Management Protocol). You use the StoreOnce CLI to enable this
feature and configure various settings, as described below.
The StoreOnce implementation of SNMP is compatible with and has been tested with HP System
Insight Manager (HP-SIM). It supports SNMPv1 and SNMPv3, which provides authentication.
1. Open the puTTy (or other ssh) application and log into the StoreOnce CLI.
2. Enter the following command to enable SNMP.
snmp enable
42
3.
The following example is a basic example to capture alerts that are broadcast to the public
community. See the HP StoreOnce CLI Reference Guide for more detailed information.
snmp add trapsink mysimserver.mycompany.local trap-community public
events alert
Configuring SNMP
43
7 Understanding LEDs
In this chapter:
Both models support connection of up to three expansion shelves (Capacity Upgrade Kits), which
quadruples physical storage capacity.
Figure 10 Front view of the HP StoreOnce 4430 Backup system
1. Power On button/LED
3. Beacon LED
44
Understanding LEDs
StoreOnce 4210 Backup system which also has 12 x 1 GB disks, however the configured
available disk capacity of the system is approximately 50% of this available disk capacity.
The system cannot be upgraded to use the whole capacity of the fitted disks because the
product is not fitted with the required memory or processor to make use of the additional
capacity.
Both models support connection of a single expansion shelf (Capacity Upgrade Kit), which doubles
physical storage capacity.
Figure 11 Front view of the HP StoreOnce 4220/4210 Backup system
1. Power On button/LED
45
1. Power On button/LED
46
Understanding LEDs
Green LED
Amber LED
Activity
Off
Off
Off
On
On
On
Flashing
Flashing
Flashing
Alternately flashing
Alternately flashing
Alternately flashing
Off
Off
On
Off
Off
Flashing
Off
On
Off
Off
Flashing
Off
On
Off
Off
Flashing
Off
Off
47
1. Health LED
2. Fault LED
3. UID button/LED
Blue: Identified
Flashing blue: Active remote management
Off: No remote management
48
Understanding LEDs
8 Troubleshooting
Use the information in this chapter to troubleshoot problems. More detailed troubleshooting
information can be found at http://www.hp.com/support.
This chapter provides troubleshooting information on:
Connecting to the StoreOnce Backup System from the backup application (page 49)
If no LEDs are flashing, you do not have a network connection check your Ethernet
cable or consult your network administrator.
If LEDs are flashing, check that you have the correct IP address for your HP StoreOnce
Backup system. Are you using DHCP or Static IP addressing for your HP StoreOnce Backup
system? If you are unsure of your settings, please use the StoreOnce CLI command:
# net show status all
3.
4.
Ensure that you have selected the correct IP Address for the network you are using.
At this time, the HP StoreOnce Backup system does not support DHCPv6.
If you still cannot access the HP StoreOnce Backup system, contact HP Support.
For iSCSI devices: Make sure that the iSCSI initiator is connected to the devices and log on
to them, if they are not, configure them on the Targets tab of the iSCSI Initiator.
For FC devices: Models with an 8Gb FC card have a theoretical limit of 255 devices per FC
port on a host or switch; models with 4Gb FC card have a theoretical limit of 127 devices
per FC port on a host or switch
49
NOTE: There are practical limitations on the number of devices that each host and FC switch or
HBA can access. It is possible to configure more drive and library devices than a host can access.
The limit for Windows or Linux hosts using the iSCSI interface is 64. Although the Fibre Channel
connection supports a greater theoretical number of devices per FC port on a host or switch, it is
recommended that no more than 64 devices are configured for use by a single host.
Performance
Your HP StoreOnce Backup system is designed for high performance backup and restore operations
according to the specification documented. However, it requires careful configuration. Please refer
to the StoreOnce Best Practices for VTL, NAS and Replication implementations document on the
HP Manuals page for detailed guidance.
There are many reasons why you may not see the performance you expected from your HP
StoreOnce Backup system.
Your own network speed or disk access is not fast enough to allow streaming of data.
Your HP Backup system is not optimized for your network and application.
Network
For iSCSI devices the HP StoreOnce Backup system is designed to be run on a 1Gb or 10Gb (HP
StoreOnce 44xx Series) network. Performance will be reduced if a 100BaseT network is used. The
LEDs on the front panel (1Gb ports only) and on the network ports and also warnings on the Web
Management Interface will indicate the network speeds at which the device is operating.
Also, make sure that the media servers and PCs are configured correctly to select the 10GbE
network for data transfer.
The LEDs on the 10GbE card (at the rear of the HP StoreOnce Backup system) also help identify
network activity. Or use iLO2 to monitor the network ports.
Powering up servers
Power up the server using the power on button on the server to trigger a cold boot and automatically
power up.
Power off
system shutdown: This gracefully shuts down the appliance by shutting down all services before
powering down the server. This means when you power back up, the deduplication stores will
start up from a clean state. The server will be in the off state, and will require powering on via the
power button or StoreOnce CLI.
50
Troubleshooting
It is not possible to power the HP StoreOnce Backup system on or off from the GUI.
The normal boot sequence can take up to 10 minutes. On power up the HP StoreOnce Backup
system runs its fans at high speed for approximately 10 seconds before returning to normal speed.
When powering off the HP StoreOnce Backup system make sure no backup or restore jobs are
running or scheduled to run while the HP StoreOnce Backup system is out of action.
If the Power LED is GREEN but you cannot log in. Reboot and check for hardware errors as the
HP StoreOnce Backup system device boots up.
HP StoreOnce Backup system system Health LED is flashing RED (HP 4200 and 4400
Series)
One of the two power supplies is faulty or not connected to power at power on time, causing a
warning condition. Check the LED on the PSU to ensure it is not faulty (it should be green). Ensure
both power supplies are connected and reboot to clear this LED. The HP StoreOnce Backup system
will work satisfactorily with one power supply, but without any redundancy. It is recommended to
power on the second power supply or replace the power supply as soon as possible.
Cannot access a storage shelf (HP StoreOnce 42xx and 44xx Backup
systems)
If you disconnect a storage shelf, you must reconnect it to the same port to which it was originally
connected. Do not daisy chain storage shelves.
51
In this scenario, the Linux client will assign a new set of inodes to the new share, but when trying
to access the old mount point it will use the previous set of inodes and will therefore not manage
to connect.
Reboot the host Linux system and the connection will work again.
52
Troubleshooting
Intended audience
This guide is intended for users who install, operate and maintain the HP StoreOnce Backup system.
Related documentation
In addition to this guide, the following document provides related information:
Start here' poster for an overview of the installation information in this guide (available in
English, French, German and Japanese)
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click Storage Solutions and then select your product.
Element
website addresses
Bold text
Italic text
Text emphasis
Monospace text
Code variables
Command variables
WARNING!
CAUTION:
Indicates that failure to follow directions could result in bodily harm or death.
Indicates that failure to follow directions could result in damage to equipment or data.
Intended audience
53
IMPORTANT:
NOTE:
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
Error messages
Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
software updates, and other product resources.
HP websites
For additional information, see the following HP websites:
54
http://www.hp.com
http://www.hp.com/go/ebs
http://www.hp.com/go/connect
http://www.hp.com/go/storage
http://www.hp.com/service_locator
http://www.hp.com/support/manuals
http://www.hp.com/support/downloads
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
storagedocs.feedback@hp.com. All submissions become the property of HP.
Documentation feedback
55
Index
Symbols
1GbE LAN ports
LEDs, 46
4400 Series Backup system
front and rear view, 44
storage capacity, 44
A
audience, 53
authentication, 31
iSCSI initiator, 37
C
capacity upgrade kit
LEDs, 48
Capacity UpgradeKit, 13
CD-ROM
contents, 7
changer driver, 29
CHAP secret, 31
iSCSI initiator, 37
CLI
running commands, 15
connecting
power, 11
power cord, 11
to FC SAN, 39
connecting from backup system
troubleshoot, 49
conventions
document, 53
text symbols, 53
customer self repair, 54
D
devices
fibre channel, 39
diagnostic fibre channel device, 41
document
conventions, 53
related documentation, 53
documentation
HP website, 53
providing feedback, 55
download
iSCSI, 30
drivers
installing manually, 29
Fibre Channel
connection , 39
creating devices, 39
LEDs, 47
fibre channel
and iSCSI, 30
topologies, 7
zoning, 40
Fibre Channel connections, 7
front view
4400 Series Backup system, 44
StoreOnce 2620/2610 Backup system, 45
StoreOnce 4210/4220 Backup system, 45
G
General tab
iSCSI initiator, 31
gui see web management interface
H
hardware connections, 11
hardware requirements, 6, 7
help
obtaining, 54
hot-plug drive
LEDs, 47
HP
technical support, 54
HP LTO driver, 29
I
installation
Capacity UpgradeKit, 13
mounting Backup system, 9
rail kit, 9
safety warnings, 9
iSCSI
and authentication, 31
configuring manually, 31
download, 30
iSCSI initiator, 30
downloading, 30
Linux and UNIX, 30
ethernet configurations, 6
LEDs, 44
1GbE LAN ports, 46
capacity upgrade kit, 48
Fibre Channel, 47
hot-plug drive, 47
Linux
iSCSI initiator, 30
mounting
Backup system, 9
56
Index
N
network
troubleshooting, 49, 50
nfs share
cannot connect, 51
O
other sources of information, 5
P
performance
troubleshoot, 50
power cord, 11
power off, 50
power on, 50
power on button, 14
power on/off
troubleshoot, 51
R
rear view
4400 Series Backup system, 44
StoreOnce 2620/2610 Backup system, 45
StoreOnce 4210/4220 Backup system, 45
reboot, 51
related documentation, 53
power on/off, 51
storage shelf, 51
using 10Gb ports, 50
U
UNIX
iSCSI initiator, 30
using 10Gb ports
troubleshoot, 50
V
VTL
iSCSI initiator, 30
W
web browser
recommended settings, 7
web management interface, 15
websites
customer self repair, 54
HP , 54
HP Subscriber's Choice for Business, 54
product manuals, 53
Windows
iSCSI initiator, 30
Z
zoning, 40
software installation
drivers, 29
manual, 29
using iSCSI, 30
software requirements, 6, 7
storage shelf
troubleshoot, 51
StoreOnce 2620/2610 Backup system
front and rear view, 45
storage capacity, 45
StoreOnce 4210/4220 Backup system
front and rear view, 45
storage capacity, 45
StoreOnce Backup system
definition, 5
logging on to GUI, 15
Subscriber's Choice, HP, 54
symbols in text, 53
T
target authentication, 37
technical support
HP, 54
service locator website, 54
text symbols, 53
topologies
fibre channel, 7
troubleshoot
connecting from backup system, 49
network, 49, 50
perfromance, 50
57