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International Standards Certifications Pty. Ltd.

Report No

A.B.N. 45 071 810 949

Page No.

The Quality Centre, Suite 32/7 Anella Ave, Castle Hill, Sydney, NSW 2154, Australia

Audit
Date(s)

R/91/222/109
1

of

10th September2001

SURVEILLANCE AUDIT REPORT


COMPANY:

Suvik Electronics Pvt. Ltd.,

AUDITED

Plot no. 102, G. I. D. C. Estate, Sector no. 28, Gandhinagar, Gujarat, India.

SITE(S):
STANDARD:

ISO 9001:1994

CLIENT:

As Above
SCOPE OF AUDIT

/ CAPABILITY:

Scope :- Design, Manufacture and Supply of UPS & other relevant Electronics Goods.

ANZSIC CODES

: - C 2859

NUMBER OF EMPLOYEES : - 18

Report By.....N. Bhattacharya ........Signature..........................................Date..... 29.09.2001

FORM 05 AUDREP 1
ISSUE 1 REV
4

Report No

International Standards Certifications Pty. Ltd.


A.B.N. 45 071 810 949

Page No.

The Quality Centre, Suite 32/7 Anella Ave, Castle Hill, Sydney, NSW 2154, Australia

Audit
Date(s)

Clause
ISO
9001 & 2

Clause Title

Clause
Status
*
Mi

4.2

Quality System

4.3

Contract Review

4.4

Design Control

4.5

Document & Data Control

4.6

Purchasing

4.7

Control of Customer Supplied Product

4.8

Product Identification & Traceability

4.9

Process Control

4.10

Inspection & Testing

4.11

Control of Insp., Measuring & Test Equip.

4.12

Inspection & Test Status

4.13

Control of Non-Conforming Product

4.14

Corrective & Preventive Action

4.15

Handl., Storage, Packag., Pres.. & Delivery

4.16

Control of Quality Records

Mi

Car no. 01/04 raised

4.17

Internal Quality Audits

Mi

Car no. 01/05 raised

4.18

Training

4.19

Servicing

4.20

Statistical Techniques

* Clause Status:

= Satisfactory,

Ma = Major,

of

10th September2001

Car no. 01/01 raised

Management Responsibility

Mi

CAR / NCR #. & Status

4.1

Mi

R/91/222/109

Car no. 01/02 raised

Car no. 01/03 raised

Mi = Minor,

N/A = Not audited fully

Comments

It was verified that all previous CARs raised were closed within the agreed time frame. The dates on
which these CARs were closed by the client has been noted on the individual CAR. During this
surveillance audit, 5 additional CARs have been identified and await closure. Corrective actions and
target dates for completion have been provided by the client. No abnormal use of the ISC logo was
noticed. Also Customer complaints register was being maintained and corrective/preventive actions ere
found to have been taken.

FORM 05 AUDREP 1
ISSUE 1 REV
4

International Standards Certifications Pty. Ltd.

Report No

A.B.N. 45 071 810 949

Page No.

The Quality Centre, Suite 32/7 Anella Ave, Castle Hill, Sydney, NSW 2154, Australia

Audit
Date(s)

R/91/222/109
3

of

10th September2001

SUMMARY OF AUDIT
An audit of the Suvik Electronics Pvt. Ltd. Gandhinagar, Quality System was conducted on the above
date by International Standards Certifications in accordance with the requirements outlined in ISO
Standard 10011.1 and Standards Australia publication QS5. The purpose of the audit was to verify
compliance of the implemented system to the requirements of the company quality manual, associated
procedures and ISO 9001:1994..
NONCONFORMANCES IDENTIFIED
The System Audit Plan and the Audit Attendance Register identifying those present during the entry and
exit meetings are recorded and kept in file.
The Management has appreciated the improvements identified during the audit. The auditors observed
that of 5 CARs were raised in this audit. Corrective action and their completion dates have been
provided for CARs. The details of CARs raised are as follows:
4.1 Management Responsibility
The system does not ensure that
Measurement of Customer Satisfaction is done to fulfill the Quality Policy Statement.
4.6 Purchasing
The system does not ensure that
a) Purchase planning for long time purchase is done by the Management committee as indicated in
purchase procedure.
b) All purchase orders are approved by the Managing director as indicated in procedure no.
SE/P/Pur/4.6/01 issue no. 02.
4.10 Inspection and Testing
The system does not ensure that
Acceptance limit is clearly specified against all parameters of final Inspection and test.
Viz. No load input current of UPS. Full load input current/Voltage Vs output current/voltage. Efficiency etc.
4.16 Control of Quality Records
The system does not ensure that
A master list of Quality record is available as indicated in procedure no. SE-P/MR/4.16/01 issue 02.
4.17 Internal Quality Audits
The system does not ensure that
FORM 05 AUDREP 1
ISSUE 1 REV
4

International Standards Certifications Pty. Ltd.

Report No

A.B.N. 45 071 810 949

Page No.

The Quality Centre, Suite 32/7 Anella Ave, Castle Hill, Sydney, NSW 2154, Australia

Audit
Date(s)

R/91/222/109
4

of

10th September2001

All the relevant element of ISO 9001:94 is audited during Internal audit while auditing different departments.
Viz. M.R. was audited only for record verification.

OPPORTUNITIES FOR IMPROVEMENT


The Auditor observed that Corrective actions were immediately initiated. Corrective action completion
dates have been provided for all the 5 CARs.

CONCLUSION
The basics of the system were found to have been maintained. Immediate future efforts will be required
in coming months to improve the system further. The auditor observed that since no major nonconformity has been identified in this audit, the certification continues until next surveillance audit.

N. Bhattacharya Lead QMS Auditor


International Standards Certifications

FORM 05 AUDREP 1
ISSUE 1 REV
4