Professional Documents
Culture Documents
WINNER
The Duke of Edinburgh
English-Speaking Union
English Language Award
2009
Course Book
Listening: how to understand and take effective notes on extended lectures, including how to
follow the argument and identify the speakers point of view.
Reading: how to understand a wide range of texts, from academic textbooks to Internet
articles, including how to analyze complex sentences and identify such things as the writers
stance.
Writing: how to produce coherent and well-structured assignments, including such skills as
paraphrasing and the use of appropriate academic phrases.
Vocabulary: a wide range of activities to develop students knowledge and use of key
vocabulary, both in the field of public relations and of academic study in general.
Vocabulary and Skills banks: a reference resource to provide students with revision of the key
words and phrases and skills presented in each unit.
Full transcripts of all listening exercises.
The Garnet English for Specific Academic Purposes series covers a range of academic subjects.
All titles present the same skills and vocabulary points. Teachers can therefore deal with a range
of ESAP courses at the same time, knowing that each subject title will focus on the same key skills
and follow the same structure.
Marie McLisky
Marie McLisky
Marie McLisky authored Garnet Educations English for Banking. She holds an MA in
Sociology and an M.Ed in Educational Technology and TESOL. Marie tutored
Sociology at the University of Auckland, New Zealand, then at the University of
Maryland (Asian Division) in Korea. While in Korea, Marie gained her RSA Certificate
in TEFLA and worked as an ESOL instructor to university students
and adults.
In 1992, Marie moved to Indonesia to work as an English language instructor and
trainer for the British Council, and as a certified examiner for the IELTS exam. Her
work in Indonesia included ESP and ESAP material development. While working
there she completed the RSA Diploma in TEFLA and her M.Ed at the University
of Manchester. Since her return to New Zealand, Marie has worked in a variety of
roles, including teacher trainer on the Trinity College Certificate in TESOL Course.
Series Editor
Terry Phillips has been an ELT teacher, teacher trainer and textbook author for
over 35 years. Terry devised the ESAP series as a result of observing good practice
in university language support units around the world.
English for
PUBLIC RELATIONS
in Higher Education Studies
Suitable for:
Upper intermediate
to proficiency
Course Book
E D U C A T I O N
www.garneteducation.com
GARNET
EDUCATION
arnet
arnet
E D U C A T I O N
Marie McLisky
English for
PUBLIC
RELATIONS
in Higher Education Studies
Course Book
Series editor: Terry Phillips
arnet
E D U C A T I O N
Published by
Garnet Publishing Ltd.
8 Southern Court
South Street
Reading RG1 4QS, UK
www.garneteducation.com
Copyright 2011 Garnet Publishing Ltd.
The right of Marie McLisky to be identified as the author
of this work has been asserted in accordance with the
Copyright, Design and Patents Act 1988.
All rights reserved.
No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording or
otherwise, without the prior permission of the Publisher.
Any person who does any unauthorized act in relation to
this publication may be liable to criminal prosecution and
civil claims for damages.
First published 2011
ISBN 978 1 85964 532 1
British Cataloguing-in-Publication Data
A catalogue record for this book is available from
the British Library.
Production
Series editor:
Terry Phillips
Project management: Claire Forsyth
Editorial team:
Penny Analytis, Louise Elkins,
Claire Forsyth, Amanda Ilic,
Karen Kinnair-Pugh
Academic review:
Sally Chalmers
Design:
Christin Helen Barnett,
Neil Collier, Mike Hinks, Bob House
Illustrations:
Doug Nash
Photography:
gettyimages.com, clipart.com,
corbis.com, istock.com
Audio recorded at Motivation Sound Studios produced by
EFS Television Production Ltd.
The author and publisher would like to thank the following
for permission to reproduce copyright material:
Definitions from the Cambridge Advanced Learners Dictionary on
page 15 reproduced with kind permission of Cambridge University
Press; results listings on page 35 with kind permission of Google;
Shelter logo on page 39 from www.shelter.org.uk; CARE logo on
page 39 reproduced with kind permission of CARE International.
CARE is an international humanitarian organization fighting
global poverty, with a special focus on working with women and
girls to bring lasting change in their communities; UNICEF logo on
page 39 reproduced with kind permission of UNICEF; Amnesty
International logo on page 39 from
www.amnestyinternational.com; Solve Poverty logo from
www.solvepoverty.com; case study on page 49 reproduced with
kind permission of Indo Pacific Edelman; text on page 51
reproduced with kind permission of Jonathan Bernstein; London
School of PR, Jakarta; logo on page 55 from www.lspr.edu;
graphs on page 59 reproduced with kind permission of Indo
Pacific Edelman; data for table on page 74 and graph on page 75
from www.un.org; image on page 94 from
http://eileenII.worldpress.com/2008/11/26/3; text on page 95 from
http://www.cipr.co.uk/sites/default/files/Social%20Media%20Guid
elines.pdf (January 2009); reports on pages 9899 reproduced
with kind permission of Indo Pacific Edelman; graphs on page 99
reproduced with kind permission of Indo Pacific Edelman.
Every effort has been made to trace copyright holders and we
apologize in advance for any unintentional omission. We will be
happy to insert the appropriate acknowledgements in any
subsequent editions.
Introduction
English for Public Relations is designed for students who plan to take a public relations course entirely or
partly in English. The principal aim of English for Public Relations is to teach students to cope with input
texts, i.e., listening and reading, in the discipline. However, students will be expected to produce output
texts in speech and writing throughout the course.
The syllabus focuses on key vocabulary for the discipline and on words and phrases commonly used in
academic English. It covers key facts and concepts from the discipline, thereby giving students a flying start
when they meet the same points again in their faculty work. It also focuses on the skills that will enable
students to get the most out of lectures and written texts. Finally, it presents the skills required to take
part in seminars and tutorials and to produce essay assignments.
English for Public Relations comprises:
this student Course Book, including audio transcripts and wordlist
the Teachers Book, which provides detailed guidance on each lesson, full answer keys, audio
transcripts and extra photocopiable resources
audio CDs with lecture and seminar excerpts
English for Public Relations has 12 units, each of which is based on a different aspect of public relations.
Odd-numbered units are based on listening (lecture/seminar extracts). Even-numbered units are based
on reading.
Each unit is divided into four lessons:
Lesson 1: vocabulary for the discipline; vocabulary skills such as word-building, use of affixes, use of
synonyms for paraphrasing
Lesson 2: reading or listening text and skills development
Lesson 3: reading or listening skills extension. In addition, in later reading units, students are introduced
to a writing assignment which is further developed in Lesson 4; in later listening units, students
are introduced to a spoken language point (e.g., making an oral presentation at a seminar)
which is further developed in Lesson 4
Lesson 4: a parallel listening or reading text to that presented in Lesson 2 which students have to use
their new skills (Lesson 3) to decode; in addition, written or spoken work is further practised
The last two pages of each unit, Vocabulary bank and Skills bank, are a useful summary of the unit
content.
Each unit provides between 4 and 6 hours of classroom activity with the possibility of a further 24 hours
on the suggested extra activities. The course will be suitable, therefore, as the core component of a
faculty-specific pre-sessional or foundation course of between 50 and 80 hours.
It is assumed that prior to using this book students will already have completed a general EAP (English for
Academic Purposes) course such as Skills in English (Garnet Publishing, up to the end at least of Level 3),
and will have achieved an IELTS level of at least 5.
For a list of other titles in this series, see www.garneteducation.com/
Book map
Unit
Topics
Reading Writing
6 Crisis communication
Reading Writing
10 Investor relations
Reading Writing
PR in a global economy
external factors: technology economic factors globalization
measuring corporate performance
challenges facing global PR in the 21st century
changes in PR marketing
changes in the communication environment
niche marketing
integrated marketing
communication methods
use of online resources and social media for communication
information strategy and change
communication theories
communication and technology
.
Vocabulary focus
Skills focus
Listening
Speaking
Reading
Writing
Listening
Speaking
Reading
Writing
Listening
Speaking
Reading
Writing
compound nouns
fixed phrases from public relations
fixed phrases from academic English
common lecture language
Listening
Speaking
synonyms
nouns from verbs
definitions
common direction verbs in essay titles (discuss, analyze,
evaluate, etc.)
Reading
Writing
paraphrasing
expanding notes into complex sentences
recognizing different essay types/structures: descriptive analytical
comparison/evaluation argument
writing essay plans and writing essays
Listening
Speaking
Reading
Writing
Listening
Speaking
Reading
Writing
computer jargon
abbreviations and acronyms
discourse and stance markers
verb and noun suffixes
Unit
10
11
12
1.1 Vocabulary
Read the sentences below. The red words are probably familiar to you in general English. But can you
think of a different meaning for each word in the field of public relations?
1 The angry crowd demanded the release of the prisoner.
2 After two years in the job, she was promoted to account executive.
3 Even a brief exposure to radiation is very dangerous.
4 To call for service, press the bell.
5 I always invite my relations to my birthday party.
6 The children took turns to spin the top.
7 The police are trying to establish the series of events leading up to the murder.
Read part of a book review. Complete each sentence with one of the red words from Exercise A.
Change the form if necessary.
E
6
Use words from this page to discuss the pictures on the opposite page.
1.2 Listening
____
____
____
____
3 merchandize?
5 influence?
2 advertise?
4 lobby?
6 target?
How can you organize information in a lecture? Match the beginnings and endings.
1 question and
a contrast
2 problem and
b definition
3 classification and
c disadvantages
4 advantages and
d effect
5 comparison and
e events
6 cause and
f supporting information
7 sequence of
g process
8 stages of a
h solution
i answer
How can you record information during a lecture? Match the illustrations with the words and phrases
in the box.
tree diagram
flowchart
spidergram
table
timeline
two columns
1.
1. 1
1. 2
18th
19th
1920
Match each organization of information in Exercise B with a method of note-taking from Exercise C.
You can use one method for different types of organization.
Listen to five lecture introductions. Choose a possible way to take notes from Exercise C in
each case.
Example:
You hear: Today I want to discuss the publics of public relations
You choose: tree diagram
Cover the opposite page. Listen to the lecture introductions from Lesson 1.3
again. Make an outline on a separate sheet of paper for each introduction.
Look at your outline for each lecture. What do you expect the lecturer to talk
about in the lecture? In what order?
Uncover the opposite page. Check your notes with the model notes. Are yours the same or different?
Work in pairs.
1 Use the notes on the opposite page. Reconstruct one lecture.
2 Give the lecture to another pair.
10
SPECIfIC gRoUPS/PEoPLE
tARgEt AUDIENCE
- RECIPIENtS of SoMEtHINg
- BASICALLY PASSIvE
INtERNAL PUBLICS
Development of PR
Early 20th
century
W W 1 Edward
Bernays + Ivy Lee
= members
Committee on
Public Information
or ganized US
govt. publicity
during W W 1 .
1920s
-30s
WW2
1940s
-60s
1990s
Implementing a PR plan
1st
Involves
focus
Initial
Second
obtaining consensus,
commitment + agr eement
third
final
Evaluation
Management
of people, budgets, events,
businesses
Phases
Strategic planning:
identifying needs +
objectives
Measur eable
Include deadlines
Realistic
Media r elations
communicating with public
via mass media
good plans
Why?
functions
of PR
practitioners
Examples
Public type
Influence on or ganization
traditional
ongoing long-term
r elationships
non-traditional
primary
secondary
minimal infl. on or g.
internal
external
,
e.g., r elevant institutions, e.g., ed. dept.
rs
ovide
pr
e
the community, servic
domestic
international
,
employees, immediate community, media
s
ution
govt., fin. instit
11
Vocabulary bank
Guessing words in context
Using related words
Sometimes a word in general English has a special meaning in public relations.
Examples:
market, press, relations
If you recognize a word but dont understand it in context, think:
What is the basic meaning of the word? Does that help me understand
the special meaning?
Example:
The market is a place where people buy and sell things. So the target market
must mean the group of people who might want to buy a particular product.
Removing prefixes
A prefix = letters at the start of a word.
A prefix changes the meaning of a word.
Examples:
rewrite write again
nonverbal not spoken
If you dont recognize a word, think: Is there a prefix? Remove it. Do you
recognize the word now? What does the prefix mean? Add it to the meaning
of the word.
Removing suffixes
A suffix = letters at the end of a word.
A suffix sometimes changes the part of speech of the word.
Examples:
perceptive perceptively = adjective adverb
manage management = verb noun
A suffix sometimes changes the meaning in a predictable way.
Examples:
edit + or = person who does something (edits)
public + ity = noun expressing an activity or action (attracting public attention to
something or someone)
If you dont recognize a word, think: Is there a suffix? Remove it. Do you recognize
the word now? What does that suffix mean? Add it to the meaning of the word.
12
Skills bank
Making the most of lectures
Before a lecture
Plan
Find out the topic of the lecture.
Research the topic.
Check the pronunciation of names and key words in English.
Prepare
Get to the lecture room early.
Sit where you can see and hear clearly.
Bring any equipment you may need.
Write the date, topic and name of the lecturer at the top of a sheet of paper.
During a lecture
Predict
Listen carefully to the introduction. Think: What kind of lecture is this?
Write an outline. Leave space for notes.
Think of possible answers/solutions/effects, etc., while the lecturer is speaking.
Produce
Write notes/copy from the board.
Record sources books/websites/names.
At the end, ask the lecturer/other students for missing information.
two-column table
spidergram
tree diagram/spidergram
table
table
sequence of events
timeline
stages of a process
flowchart
13