1. Discuss the importance of quality team works, and team building?

Team Work:
The sum of the efforts undertaken by each team member for the achievement of the
teams objective is called team work. In other words, team work is the backbone of any team.
Every member in a team has to perform and contribute in his best possible way to achieve a
common predefined goal. Individual performances do not count in a team and it is the collective
performance of the team workers which matters the most.

Tips for a better team work

Think about your team first.
Discuss.
Avoid criticism.
Transparency must be maintained and healthy interaction must be promoted among the
team members.
The team leader must take the responsibility of encouraging the team members.

 Avoid conflict in your team.

Rewards and Recognition.
Team Building:
Team Building activities bring employees closer and one feels happy to go to work daily.
Individuals start enjoying their work and feel fresh the entire day.
For example, Situation 1 Michael worked with a leading organization and handled a team of
five skilled team members. Michael made sure that he interacted with his team members almost
daily. He even enquired about their family members and was always available to them. The team
members had the liberty to come up with their issues on an open forum or write to him freely.
No wonders his team members always appreciated their team leader and looked up to him. His
team members never fought among themselves and willingly helped each other.

Tips for a better team building

Team Building activities improve the relations and strengthen the bond among the
employees
Team Building activities also reduce the chances of confusions, misunderstandings and in
a way making the communication effective
Individuals feel more positive and confident at work.
2. How would you handle conflicts in quality teams?
When a team oversteps the mark of healthy difference of opinion, resolving conflict requires
respect and patience. The human experience of conflict involves our emotions, perceptions,
and actions; we experience it on all three levels, and we need to address all three levels to
resolve it. We must replace the negative experiences with positive ones.

Conflicts in quality teams can be prevented and resolved by applying following

strategies:
Value constructive dissent, and encourage it.

Assign people of widely differing perspectives to every team or problem.

Reward and recognize both dissent and teamwork when they solve problems.

Reevaluate the project, problem, or idea when no dissent or doubt is

expressed.

Avoid hiring people who think they dont need help, who dont value

cooperation, or who are driven by the desire to be accepted.

Plan and work to establish a culture where individuality and dissent are in balance
with teamwork and cooperation.

Establish clear criteria for deciding when decisions will be made by individuals

and when they will be made by teams.

Dont allow individuals to build personal empires or to use the organization to

advance personal agendas.

3. How do you reward quality achievements in a team?

The most successful leaders are those who recognize and reward their team's efforts. This
not only builds trust, but it strengthens loyalty as well. Turnover is often much lower in
teams that have a strong bond with their leader, and this impacts a company's bottom
line.

Ideas for Rewarding Your Team

Chances are high that your team isn't looking for a bonus check or pay raise to feel
appreciated. Often, smaller gestures go further and end up costing you less in the long run.
Here are some creative ideas to consider for showing appreciation to your team:
Offer flexible scheduling not everyone needs, or wants, to be in the office at 8:00 a.m.
Or, you could offer telecommuting days.
Send handwritten thank-you notes when someone goes above and beyond the
requirements of the job.
Create "free day" coupons that a worker could use for a free day off no questions
asked without using vacation or sick time.
Take your team out to lunch and then, as a last-minute surprise, give them the rest of
the day off.
Give out "lazy Monday" coupons to allow a team member one "free" Monday morning
off.
If you e-mail a team member to say thank you, consider copying that message to YOUR
boss.
4. How do you communicate effectively?
When you communicate well with your team, it helps eliminate misunderstandings and can
encourage a healthy and peaceful workplace. Efficient communication with your team will also

let you get work done quickly and professionally. The moment you get the lines of
communication open with your team, the process of carrying out tasks and projects will most
likely go by smoothly. Plus you will be surprised how meeting targets will become a whole lot
easier.

There are many ways to communicate effectively

Email.
Open meeting
One on one
Presentation
Communication via training
Use body language
Display Confidence and Seriousness
Use The Appropriate Voice Tone.

5. Why are listening skills important?

Listening is the ability to accurately receive and interpret messages in the communication
process. Listening is key to all effective communication, without the ability to listen effectively
messages are easily misunderstood communication breaks down and the sender of the
message can easily become frustrated or irritated. Good listening skills can lead to:

Better customer satisfaction.

Greater productivity with fewer mistakes.

Increased sharing of information that in turn can lead to more creative.

Innovative work.

6. What are the management strategies for quality-focused interpersonal needs?

Interpersonal needs in an organization is like a disease that could cost a company in the
long run. Personal insecurity,
self-interest, hunger for power, ambition and the need for acceptance is what drivers
workers to self-interest. In an effort to stop this from happening managers can integrate
an internal politics prevention program. This program is made out of the following
elements:

7. What are the principles of overcoming negativity and conflicts in the workplace?

The following strategies can be used to overcome negativity in organizations:

Communicate.
Frequent, ongoing, effective communication is the best defense against negativity in
organizations, and it is the best tool for overcoming negativity that has already set in.
Organizational communication can be made more effective using the following strategies:

acknowledge innovation, suggestions, and concerns; share information so that all employees
are informed; encourage open, frank discussion during meetings; celebrate milestones; give
employees ownership of their jobs; and promote teamwork.
Establish clear expectations.
Make sure all employees know what is expected of them as individuals and as members
of the team. People need to know what is expected of them and how and to whom they are
accountable for what is expected.
Provide for anxiety venting.
The workplace can be stressful in even the best organizations. Deadlines, performance
standards, budget pressures, and competition can all produce anxiety in employees.
Consequently, managers need to give their direct reports opportunities to vent in a
nonthreatening, affirming environment. This means listening supportively. This means letting
the employee know that you will not shoot the messenger and then listening without
interrupting, thinking ahead, focusing on preconceived ideas, or tuning out.
Build trust.
Negativity cannot flourish in an atmosphere of trust. Managers can build trust between
themselves and employees and among employees by applying the following strategies: always
delivering what is promised; remaining open-minded to suggestions; taking an interest in the
development and welfare of employees; being tactfully honest with employees at all times;
lending a hand when necessary; accepting blame but sharing credit; maintaining a steady,
pleasant temperament even when under stress; and making sure that criticism is constructive
and delivered in an affirming way.
Involve employees.
Its hard to criticize the way things are done when you are a part of how they are done.
Involving employees by asking their opinions, soliciting their feedback, and making them part of

the solution are some of the most effective deterrents to and cures for negativity in
organizations.
8. How can you manage conflict in the workplace?
The following guidelines can be used by managers for resolving conflict in the workplace:
Determine how important the issue is to all people involved.
Determine whether all people involved are willing and able to discuss the issue in a
positive manner.
Select a private place where the issue can be discussed confidentially.
Make sure that both sides understand that they are responsible for both the problem
and solutions.
Solicit opening comments from both sides.
Guide participants toward a clear and specific definition of the problem.
Encourage participants to propose solutions. Examine the problem from a variety of
different perspectives and discuss any and all solutions proposed
Evaluate the costs versus the gains of all proposed solutions and discuss them openly.
Reflect on the issue and discuss the conflict resolution process.
9. How do you communicate in conflict situations?
The following guidelines are used in communication during situations involving conflicts:

The initial attitude of those involved in the conflict can predetermine the

outcome: Anyone calling out for a fight will definitely get one. Communication prior to such a
situation aimed at convincing either or both parties to view it as an opportunity to
cooperatively solve a problem can help predetermine a positive outcome.

When possible, conflict guidelines should be in place before conflicts occur: People should

know who makes the decision and how the process goes by.

Assessing blame should not be allowed: Rather than pinpointing each other, measures

should be taken as to how the conflict can be solved.

More of the same solutions should be eliminated: Shouldnt get stuck to one solution,

should explore other effective options

Maintain trust by keeping promises: Trust plays a vital role in managing conflicts. Once

lost, difficult to earn back.

10. Why does quality suffer if there is a major conflict?
To understand why quality suffer if there is a major conflict, one should first know how people
can react to a major conflict. They can be summarized as competing, accommodating,
compromising, collaborating, and avoiding.
Competition: when one party attempts to win, they put aside one of the fundamental
principle of a teamwork that is work as a team. It can impact the productivity and the
peak performance.
Accommodation: put the needs of the other first breaks the internal partnering
characteristics that should be existed among employees.
Avoidance: involves shrinking away from conflict. That means the communication that
is essential in total quality setting is ineffective.
Compromise and collaboration have no negative effect in total quality.

Social Networking
Article # 1
MORPHING MEMBRANE IMPROVES BATTERY CHARGE TIMES, STOPS LEAKAGE
Summary:
After readying this article I believe that, it is stable as they are using redox flow battery
technology wherein the electricity is generated from chemical energy by exchanging ions
through a membrane that is formed by two liquids which are oppositely charged. The battery
can then be charged when the car is parked or when it is not in use by emptying the used
electrolyte or by refilling it. Also, I think the cost of producing the battery will be high and the
material will be more expensive. It helps stop leaking.
Reference:
http://newatlas.com/redox-transistor-membrane/45055/
Article # 2
"Low Cost" Doesn't Have to Mean "Low Quality"
Summary:
By reading this article, I think that quality of any product should not be judged by the
numbers/cost of the product. We see that in this article CP6606 panel PC have many
configurations that can prove that the quality is not taken for granted. It has a memory slot, 24
V supply and it is compact with a display screen. Everything in one panel with low cost but the
quality is high. People have this mindset that if you want to buy a product and you see two
different kind of it with one cheaper than the other, the cheaper one has the tendency of not
lasting too long because of low quality than the one that's more expensive. With that been said,
the company that make the cheaper one might be trying to gain more customer but that does
not mean the product is bad or won't last longer than the expensive one.

Article # 3
Airbus Perlan II Awaits Right Conditions for Flight to 90,000 Feet
Summary:
In my opinion, the Airbus Perlan Mission II project research will help the scientists to measure
the atmospheric concentration of aerosols and greenhouse gases, including ozone, methane
and water-vapour. Perlan II will also collect data on exchanges between gases and energy
within the two lower layers of the Earth's atmosphere, the troposphere and stratosphere. This
will very useful for understanding the effects of greenhouse gases on the upper layers of the
atmosphere. This research is of great importance because it will help to understand change in
climatic condition due to global warming and also help to take the necessary precautions in
future. This research will give an idea regarding the global warming potential of the greenhouse
gases.
Reference:
http://www.aviationtoday.com/av/embedded-systems/Airbus-Perlan-II-Awaits-RightConditions-for-Flight-to-90000-Feet_88487.html