Professional Documents
Culture Documents
SERVICE
MANUAL
Published in Feb. 03
3HK70760
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING:Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Remove the power plug from the wall outlet.
Always ground the copier.
1. Installation Precautions
WARNING
Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. ............................................................................................
Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
proper authorities. .............................................................................................................................
CAUTION:
Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .....
Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ..............
Do not install the copier near a radiator, heater, other heat source or near flammable material.
This may cause fire. ..........................................................................................................................
Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ..........
Always handle the machine by the correct locations when moving it. ..............................................
Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may
cause the copier to move unexpectedly or topple, leading to injury. .................................................
Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is
accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention
immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain
medical attention. ..............................................................................................................................
Advice customers that they must always follow the safety warnings and precautions in the copiers
instruction handbook. ........................................................................................................................
Always follow the procedures for maintenance described in the service manual and other related
brochures. .........................................................................................................................................
When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ...............................................................
Always check that the copier is correctly connected to an outlet with a ground connection. ............
Check that the power cable covering is free of damage. Check that the power plug is dust-free. If
it is dirty, clean it to remove the risk of fire or electric shock. ............................................................
Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ..............................................................................................................................
Handle the charger sections with care. They are charged to high potentials and may cause
electric shock if handled improperly. .................................................................................................
CAUTION
Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are
safely secured so they will not be caught in rotating sections...........................................................
Use utmost caution when working on a powered machine. Keep away from chains and belts. .......
Handle the fixing section with care to avoid burns as it can be extremely hot. .................................
Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ..........................................................................................................
Do not remove the ozone filter, if any, from the copier except for routine replacement. ...................
Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ......................................................................................................
Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ..............................................................................................
Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks........
Remove toner completely from electronic components. ...................................................................
Run wire harnesses carefully so that wires will not be trapped or damaged. ...................................
After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten
connector, trapped wire and missing screws. ..................................................................................
Check that all the caution labels that should be present on the machine according to the
instruction handbook are clean and not peeling. Replace with new ones if necessary. ...................
Handle greases and solvents with care by following the instructions below: ....................................
Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
Ventilate the room well while using grease or solvents.
Allow applied solvents to evaporate completely before refitting the covers or turning the main
switch on.
Always wash hands afterwards.
Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ..........................................................................................................................
Should smoke be seen coming from the copier, remove the power plug from the wall outlet
immediately. ......................................................................................................................................
3. Miscellaneous
WARNING
Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than
the specified refiner; it may generate toxic gas. ................................................................................
3HK
CONTENTS
1-1 Specifications
1-1-1
1-1-2
1-1-3
1-1-4
Specifications .......................................................................................................................................
Parts names and their functions ...........................................................................................................
Machine cross section ..........................................................................................................................
Drive system ........................................................................................................................................
1-1-1
1-1-2
1-1-3
1-1-4
1-2 Installation
1-2-1 Unpacking and installation ................................................................................................................... 1-2-1
1-3 Troubleshooting
1-3-1 Original misfeed detection ....................................................................................................................
(1) Original misfeed indication .............................................................................................................
(2) Paper misfeed detection conditions ................................................................................................
(3) Original misfeeds ............................................................................................................................
1-3-2 Image formation problems ...................................................................................................................
1-3-3 Electrical problems ...............................................................................................................................
1-3-4 Mechanical problems ...........................................................................................................................
1-3-1
1-3-1
1-3-2
1-3-3
1-3-4
1-3-6
1-3-7
2-4 Appendixes
Timing chart No. 1 ..........................................................................................................................................
Timing chart No. 2 ..........................................................................................................................................
Timing chart No. 3 ..........................................................................................................................................
Connection diagram .......................................................................................................................................
1-1-1
2-4-1
2-4-2
2-4-3
2-4-4
3HK
1-1-1 Specifications
Original feed system ...................... Automatic feed
Originals ......................................... Sheets
Original weights .............................. 50 120 g/m2
Original sizes .................................. Folio A5R/81/2" 14" 51/2" 81/2"
No. of originals ............................... Up to 50 sheets (50 80 g/m2)
For art paper, set one sheet at a time.
Power source ................................. Electrically connected to the copier
Dimensions .................................... 455 (W) 331 (D) 93 (H) mm
1715/16" (W) 131/16" (D) 311/16" (H)
Weight ............................................ Approx. 2.3 kg/5.06 lbs
1-1-1
3HK
Figure 1-1-1
1
2
3
4
5
6
1-1-2
Original table
Original insert guides
DP opening/closing lever
Original eject cover
DP original cover
Ejection extension
3HK
Original path
1-1-3
3HK
1
5
6
9
@
0
!
Figure 1-1-3
1
2
3
4
5
6
1-1-4
Forwarding gear 18
Feed drive gear 20
Feed gear 18
Feed gear 20
Feed drive gear 20
Original feed motor (gear)
7
8
9
0
!
@
Gear 65/16
Feed drive gear 20
Conveying gear 33
Conveying V pulley
Conveying belt
Eject V pulley
3HK
0
2
0
0
5
4
9
8
1-2-1
3HK
Procedure
1. Remove all of the components to the document
processor from the box.
CAUTION
Be sure to hold both sides of the document
processor when carrying it, as shown in the
illustration.
Be particularly careful NOT to touch the guide
film or the thin white surface indicated by the A
in the illustration.
A
Document processor
Figure 1-2-2
2. Turn the main switch to the copier OFF (O).
Power switch
Figure 1-2-3
Oringinal holder
Figure 1-2-4
1-2-2
3HK
4. Attach the document processor to the copier.
CAUTION
Be sure that the connection cable does not get
caught between the document processor and the
copier when attaching the document processor to
the copier.
Connection
cable
Figure 1-2-5
Document
processor
Figure 1-2-6
6. Attached the open end of the connection cable to
the connector on the copier.
Document
processor
Connection cable
Figure 1-2-7
1-2-3
3HK
CAUTION
Be sure to tighten the pins securely when
connecting the cable.
Pins
Figure 1-2-8
7. Turn the main switch to the copier back ON ( | ).
Warm up will begin. 1 will appear on the
operation panel and the Start indicator will light
when the copier is in a copy-ready state.
Power switch
Figure 1-2-9
1-2-4
3HK
DPTSW
DPODSW
1-3-1
3HK
(2) Paper misfeed detection conditions
Section
DP
Jam code
70
Description
No original feed
Conditions
When the main switch is turned on, the machine detects activation of the DP timing switch.
The machine cannot detect activation of the DP timing switch
even after 600 ms elapses since the start of primary paper
feed and cannot detect it at the same timing even after four
times of retry.
71
1-3-2
3HK
(3) Original misfeeds
Problem
Causes/check procedures
Corrective measures
(1)
An original jams
when the main
switch is turned on.
Defective DP timing
switch.
(2)
An original jams in
the DP is indicated
during copying (no
original feed).
Jam code 70
Defective DP timing
switch.
(3)
An original jams in
the DP during copying (a jam in the
original conveying
section).
Jam code 71
Defective DP timing
switch.
(4)
Original jams frequently.
1-3-3
3HK
1-3-4
3HK
(1) There is a regular
error between the
centers of the
original and copy
image.
Causes
1. Misadjusted DP center line.
Causes
Causes
1. Misadjusted DP original scanning start
position.
Causes
1-3-5
3HK
(2)
A table copy starts
even if sets an original on DP.
(3)
An original jams
when the main
switch is turned on.
1-3-6
Causes
Check for continuity across the coil. If none, replace the original
feed motor.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective DP original
cover switch.
Check visually and replace the DP original cover switch if its actuator is broken. Remedy or replace the DP original cover
switch.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
Defective DP timing
switch.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.
3HK
(2)
No secondary original
feed.
(3)
Originals jam.
Causes/check procedures
Corrective measures
Check and clean them with isopropyl alcohol if they are dirty.
Check if the DP forwarding pulley, DP original feed pulley or the pad is deformed.
The DP conveying roller and the DP conveying pulley do not contact each other correctly.
Check and clean them with isopropyl alcohol if they are dirty.
1-3-7
3HK
1-4-1
3HK
DP original table
Rear cover
DP original cover
Figure 1-4-1
1-4-2
3HK
(2) Detaching and refitting the DP forwarding pulley and DP feed pulley
Follow the procedure below to clean or replace the DP forwarding or DP feed pulley.
Procedure
1. Open the DP original cover.
2. Remove the stopper ring.
3. Remove the bush and then the DP forwarding
pulley unit.
Stopper ring
Bush
DP forwarding pulley unit
DP original cover
Figure 1-4-2
1-4-3
3HK
Detaching the DP forwarding pulley
3. Remove the stopper ring.
4. Pull out the forwarding shaft and then remove
the DP forwarding pulley.
Detaching the DP feed pulley
5. Remove the two stopper rings.
6. Pull out the feed shaft and then remove the
DP feed pulley.
7. Clean or replace the DP forwarding pulley
and DP feed pulley.
8. Refit all the removed parts.
Stopper ring
Stopper ring
Spring collar S
DP feed pulley
Pin
One-way clutch 6
Feed gear 18
Pin
Feed shaft
DP forwarding pulley
holder
Stopper ring
Forwarding shaft
DP forwarding pulley
Forwarding joint gear
Forwarding gear 18
Figure 1-4-3
1-4-4
3HK
(3) Detaching and refitting the DP conveying roller and DP eject roller
Follow the procedure below to clean or replace the DP conveying roller and DP eject roller.
Procedure
1. Remove the two connectors.
2. Remove the three screws and the terminal
and then remove the paper feed housing.
Screws
Screws
Connectors
Figure 1-4-4
Eject guide
Paper feed
housing
Figure 1-4-5
1-4-5
3HK
4. Remove the conveying belt.
Detaching the DP conveying roller
5. Remove the conveying V pulley and then
remove the bush.
6. Remove the stopper ring and then remove
the conveying gear 33 and bush.
7. Remove the DP conveying roller from the
paper feed housing.
Detaching the DP eject roller
8. Remove the eject V pulley and then remove
the bush.
9. Remove the stopper ring and then remove
the bush.
10. Remove the DP eject roller from the paper
feed housing.
11. Clean or replace the DP conveying roller and
DP eject roller.
12. Refit all the removed parts.
Stopper ring
Bush
Stopper ring
DP eject roller
Bush
Conveying gear 33
Eject V
pulley
Paper feed
housing
Bush
Bush
Conveying
belt
Conveying V
pulley
DP conveying roller
Figure 1-4-6
1-4-6
3HK
U070
Caution:
Before making the following adjustment, ensure that the above adjustments have been made in maintenance mode.
Procedure
Main scanning
direction
Start
Auxiliary
scanning
direction
Original
Copy
example 1
Copy
example 2
Figure 1-4-7
Yes
Press the stop/clear key
to exit maintenance mode.
End
No
1-4-7
3HK
(2) Adjusting the DP leading edge registration
Perform the following adjustment if there is a regular error between the leading edge of the original and the copy image.
U034
(See the service manual
of the copier.)
U066
(See the service manual
of the copier.)
U071
Caution:
Before making the following adjustment, ensure that the above adjustments have been made in maintenance mode.
Procedure
Start
Copy
example 1
Original
Figure 1-4-8
Yes
Press the stop/clear key
to exit maintenance mode.
End
1-4-8
No
Copy
example 2
3HK
(3) Adjusting the DP trailing edge registration
Perform the following adjustment if the original scanning end position is not correct when the DP is used.
Caution:
If the copy image looks like copy example 2, clean the DP original scanning section.
Procedure
Start
Enter maintenance mode.
Enter 071 using the copy exposure
adjustment keys or zoom +/- keys.
Original
Copy
example 1
Copy
example 2
Figure 1-4-9
Select Exp. 2 (DP trailing edge
registration) using the copy
exposure adjustment keys.
Press the program key and the
machine enters the test copy mode.
Yes
Press the stop/reset key
to exit maintenance mode..
End
No
1-4-9
3HK
(4) Adjusting the DP center line
Perform the following adjustment if there is a regular error between the centers of the original and the copy image.
U034
(See the service manual
of the copier.)
U067
(See the service manual
of the copier.)
U072
Caution:
Before making the following adjustment, ensure that the above adjustments have been made in maintenance mode.
Procedure
Reference
Start
Original
Copy
example 1
Figure 1-4-10
Yes
Press the stop/clear key
to exit maintenance mode.
End
1-4-10
No
Copy
example 2
3HK
(5) Adjusting the margins for scanning the original from the DP
Perform the following adjustment if margins are not correct.
U402
(See the service manual
of the copier.)
U403
(See the service manual
of the copier.)
U404
Caution:
Before making the following adjustment, ensure that the above adjustments have been made in maintenance mode.
Procedure
DP leading edge margin (3 2.5 mm)
Start
Ejection direction
(reference)
DP left margin
(3 2.5 mm)
DP right margin
(3 2.5 mm)
Figure 1-4-11
Yes
No
End
1-4-11
3HK
$ 2
8
3
& 9
6*%
1 DP Forwarding pulley
2 DP feed pulley
3 DP eject roller
4 DP conveying roller
5 DP conveying pulley
6 DP conveying pulley
7 DP eject pulley
8 Paper feed housing
9 Eject guide
0 Scanning guide
! DP Forwarding pulley holder
@ DP original cover
# Paper feed guide
$ Pad
% DP base
^ Original table
& DP timing switch (DPTSW)
* DP original detection switch (DPODSW)
2-1-1
3HK
OFM
DPTSW
YC3-1, 2, 3, 4
YC2-5
DPDPCB
2-1-2
3HK
(2) Original feed timing
Primary original
feed start
Secondary original
feed start
DPTSW: On
DPTSW: Off
DPODSW YC2-8
DPTSW YC2-5
Fwd.
OFM YC3-1, 2, 3, 4
Stop
Stop
Stop
SP2
Rev.
OFM drive pulse count
PC1
PC2
PC_ORGF
PC_ORGR PC4PC_ORGR
OVSYNC (Copier)
C D
2-1-3
3HK
3
2
Figure 2-2-1
1. DP driver PCB (DPDPCB) ........................... Controls electrical components of the DP.
2. DP original cover switch (DPOCSW) ........... Detects the opening and closing of the DP original cover.
3. DP original detection switch (DPODSW) ..... Detects the presence of original on the DP; resets original misfeed
detection.
4. DP timing switch (DPTSW) .......................... Detects the original scanning timing.
5. DP open/close switch (DPOCDSW) ............ Detects the opening and closing of the DP.
6. Original feed motor (OFM) ........................... Drives the original feed and conveying sections.
2-2-1
3HK
DPDPCB
24 V DC
DPDETN
I0
I1
OFM A
OFM _A
Motor
driver
IC
(U1)
OFM B
OFM _B
OFM A
OFM _A
OFM B
OFM _B
OFM
5 V DC
5 V DC
24 V DC
24 V DC
5 V DC
Q1
Copier
PGND
DPOCSW
DPOCSW
DPTSW
DPTSW
5 V DC
DPODSW
DPOCDSW
DPODSW
DPOCDSW
SGND
FGND
2-3-1
3HK
1
YC3
YC4
YC1
2-3-2
1
YC2
3HK
Terminals (CN)
1-1
1-2
1-3
1-5
1-4
1-6
1-4
1-7
1-4
1-8
1-4
1-9
1-4
1-10
1-4
1-11
1-4
1-12
1-4
1-13
1-4
1-14
1-4
1-15
1-4
2-1
2-9
2-2
2-9
2-4
2-9
2-5
2-9
2-7
2-9
2-8
2-9
3-1
1-3
3-2
1-3
3-3
1-3
3-4
1-3
4-1
-
Voltage
24 V DC
5 V/0 V DC
0 V/5 V DC
0 V/5 V DC
0 V/5 V DC
0 V DC
0 V DC
0 V/5 V DC (pulse)
0 V/5 V DC (pulse)
0 V/5 V DC (pulse)
0 V/5 V DC (pulse)
0 V DC
5 V DC
0 V/5 V DC
5 V DC
0 V/5 V DC
5 V DC
0 V/5 V DC
0 V/24 V DC (pulse)
0 V/24 V DC (pulse)
0 V/24 V DC (pulse)
0 V/24 V DC (pulse)
-
Remarks
Frame ground
24 V DC supply
DPOCDSW DP open/close
DPOCSW DP original cover open/close
DPTSW ON/OFF output
DPODSW ON/OFF output
DP installed/not installed detection signal
OFM drive output current control signal
OFM motor coil energization pulse (OFM_A)
OFM motor coil energization pulse (OFM A)
OFM motor coil energization pulse (OFM_B)
OFM motor coil energization pulse (OFM B)
OFM drive output current control signal
5 V DC supply for DPOCSW
DPOCSW DP original cover open/close
5 V DC supply for DPTSW
DPTSW ON/OFF input
5 V DC supply for DPODSW
DPODSW ON/OFF input
OFM motor coil energization pulse (OFM A)
OFM motor coil energization pulse (OFM B)
OFM motor coil energization pulse (OFM_A)
OFM motor coil energization pulse (OFM_B)
Frame ground
2-3-3
OVSYNC (Copier)
OFM YC3-1, 2, 3, 4
DPTSW YC2-5
DPODSW YC2-8
PC1
Fwd.
JT1
PC2
DTPSW: On
Primary
original
feed start
SP2
Stop
Rev.
Reading start
(copier)
PC_ORGF
Secondary
original
feed start
Reading end
(copier)
PC_ORGR PC4PC_ORGR
DTPSW: Off
3HK
2-4-1
2-4-2
OVSYNC (Copier)
OFM YC3-1, 2, 3, 4
DPTSW YC2-5
DPODSW YC2-8
PC1
JT1
PC2
DTPSW: On
Fwd.
Primary
original
feed start
SP2
Stop
Reading start
(copier)
PC_ORGF
Rev.
Secondary
original
feed start
Reading end
(copier)
PC_ORGR PC3PC_ORGR
DTPSW: Off
Stop
SP3
PC1
Fwd.
JT1
PC2
DTPSW: On
Primary
original
feed start
SP2
Stop
Reading start
(copier)
PC_ORGF
Rev.
Secondary
original
feed start
Reading end
(copier)
PC_ORGR PC4PC_ORGR
DTPSW: Off
Stop
SP4
3HK
OVSYNC (Copier)
OFM YC3-1, 2, 3, 4
DPTSW YC2-5
DPODSW YC2-8
A
SP1
Stop
DTPSW: On
JT1
PC2
Fwd.
Secondary
original
feed start
PC1
Fwd.
Primary
original
feed start
Stop
Reading start
(copier)
PC_ORGF
Rev.
Timing chart No. 3 Feeding two A4R/81/2" 11" originals (retry of primary original feed)
PC4PC_ORGR
Reading end
(copier)
PC_ORGR
DTPSW: Off
3HK
2-4-3
To copier
Shield(FGND)
R24V
PGND
SGND
DPOCDSW
DPOCSW
DPTSW
DPODSW
DPDETN
I0
OFM_A
OFM A
_OFM B
OFM B
I1
5V
S
1
9
2
10
3
11
4
12
5
13
6
14
7
15
8
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
YC1
(FGND)
R24V
PGND
SGND
DPOCDSW
DPOCSW
DPTSW
DPODSW
DPDETN
I0
OFM_A
OFM A
OFM_B
OFM B
I1
5V
2-4-4
DFOCDSW
DPDPCB
1
2
3
4
YC3
OFM A
OFM B
OFM_A
OFM_B
YC4
FG
YC2
1 5V
2 DPOCSW
3 SGND
4 5V
5 DPTSW
6 SGND
7 5V
8 DPODSW
9 SGND
1 5V
2 DPOCSW
3 SGND
DPOCSW
OFM A
OFM B
OFM_A
OFM_B
F Frame
1
2
3
4
OFM
DPTSW
1 5V
2 DPTSW
3 SGND
DPODSW
1 5V
2 DPODSW
3 SGND
3HK
Connection diagram
Western Region:
14101 Alton Parkway,
Irvine, California 92618-7006
TEL : (949) 457-9000
FAX : (949) 457-9119
Southeastern Region:
1500 Oakbrook Drive,
Norcross, Georgia 30093
TEL : (770) 729-9786
FAX : (770) 729-9873
Northeastern Region:
225 Sand Road, P.O. Box 40008
Fairfield, New Jersey 07004-0008
TEL : (973) 808-8444
FAX : (973) 882-4401
Southwestern Region:
2825 West Story Road,
Irving, Texas 75038-5299
TEL : (972) 550-8987
FAX : (972) 570-4704
Midwestern Region:
201 Hansen Court Suite 119
Wood Dale, Illinois 60191
TEL : (630) 238-9982
FAX : (630) 238-9487