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Leadership Skills for Managers~ 7 Key Tools for New

Leaders

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Date

Time Country Venue

9AM 13/12/2016 - 14/12/2016
Malaysia Armada PJ
5PM

Overview

"Great leaders get extraordinary things done in organizations by inspiring and motivating
others towards a common purpose. No two leaders are alike. Thats because leadership
comes in many different forms: They vary in their management philosophies and have distinct
personality quirks. But one idea remains significant that leadership is unique to each person.
Neither science nor formula will produce a leader; leadership is a matter of character.
Leaders are the single most important ingredient in building an engaged, high-performance
workforce. All too often these leaders are ill-prepared for their critical new roles. Even when
organizations put programs into place to enhance leadership skills, the impact is diluted
because of a lack of organizational support. This leads to high rates of leadership failure, low
employee loyalty, and, ultimately, poor business performance.

This is not a management course. It is distinctly a leadership program. We believe that

leadership is the capacity to influence others to act. Leadership is an "influence process" and
processes are observable and "learnable". Leaders groomed through this program would
have the ability to build proactive, independent, trusting, proud, involved, respecting and
self-sustaining teams or individuals.

KEY CONTENTS
Define the attributes, roles and responsibilities of a leader
List the attributes of a leader
Describe the impact of an effective and ineffective leader

List the challenges faced by a leader

Gain awareness of personal leadership competence
Increase your leadership power
Increase level of 3 competencies of a manager

Learning Outcomes

Upon completion of this program, the participants will be able to:

Define the attributes, roles and responsibilities of a leader

List the attributes of a leader
Describe the impact of an effective and ineffective leader
List the challenges faced by a leader
Gain awareness of personal leadership competence
Increase level of 5 skills of a manager

Who Must Attend

This course is suitable for employees who are transiting into entry level leadership positions.

Course Details

Module 1: Leadership Key Fundamentals

The leadership model that works
The impact and consequences of leadership
Your value as a leader

Module 2: Leadership Success Factors

Task, team and personal requirements

Module 3: The Leadership Shift - New Age Leadership Styles

The 21st Century Leadership Shift
Styles of an effective leader vs ineffective leader
Assessing your leadership traits

Module 4: (Personal Leadership Competence)

Leadership Rule #1 To be a Great Leader, Become a Great Person First
Your attitude, emotions, behavior

Module 5: Interpersonal Leadership Competence

Leadership Rule Number #2 The Deeper Your Relationship, the Stronger your Leadership
Building trust, openness and commitment

Module 6: (Performance Management Competence)

Leadership Rule Number #3: Disciplines of planning, disciplines of execution

Thinking strategically
Planning performance
Managing Performance
Giving and receiving feedback
Reviewing and following up
Going against the whirlwind

Module 7: Creating and Sustaining A Team Culture

Strategies, Principles, Ethics, Gratitude and Appreciation

Methodology

This is an experiential training which integrates learning through videos, role plays,
presentations, activities, business games, case studies, presentations, group discussions and
reflection.

Course Leader

Mr PHILIP TAN
Qualifications:

Bachelor of Laws (Hons), University of Wolverhampton, UK

Diploma in International Advertising (Dip.IAA, New York)
Cert.Ed (TESOL), Pantai Valley Teachers College, Kuala Lumpur
Master in Business Administration , University of Hull, UK
Higher Group Diploma in Public Relations, Sales Management, Marketing and
Advertising
Philip comes with 30 years of both public and corporate work experience. He is a
management and soft skills guru, international public speaker, corporate trainer and motivator.
He speaks on Ethics, Corporate Governance, CSR and core leadership and management
areas.
Trained by Prof Robert Flood and his faculty at the University of Hull in Management and Soft
Systems Methodology, Philip Tan is a management and soft skills guru, international public
speaker, corporate trainer and motivator. He speaks on Ethics, Corporate Governance, CSR
and core leadership and management areas.
Philip has both academia and industry experience from a diverse range of career paths that
include holding senior positions in tertiary education, dotcom, advertising, marketing and
hospitality training.

In his dynamic career route, he has held portfolios of dean, vice president and chief executive
officer of an international professional organisation championing corporate governance. He
was also a Senior Examiner for the Chartered Institute of Marketing, UK (CIM). Philip
continues to share his experience in academia by supervising post-graduates candidates of
the University of East London (UEL) in their masters dissertations.
He is a very much sought after trainer and facilitator on leadership and management skills,
KPIs, Competency Based Interviews, sales team building for the senior management level and
above.
Among his participants, Philip is known for his applicable and job-related content that is
delivered in a vibrant pace. He is able to combine soft skills concepts with real life
requirements for those on the job. When he is not on the public speaking or corporate training
circuit, Philip consults on business performance, strategic management and corporate law.
Philip is also a registered trainer with Pembangunan Sumber Manusia (PSMB) (Ministry of
Human Resources, Malaysia).
To book Philip for speaking and training engagement, feel free to contact us at
info@itrainingexpert.com or telephone + 603 8082 3707.

Testimonies

Before attending the course, I feel that it is quite difficult for me to hold a position as a
leader. Through the course, I learned about focusing and how to let go of fears and
doubts in myself. After the course, I feel that those impossible things can become
possible. I like the topics on letting go, P.O.S.A. and how to bring positive future to our
current situation. Cindy, Senior Negotiator CDB Properties Sdn Bhd
I learnt a lot of added values." Mohammad Shammaa, Sales Manager, Shaker
Group-Kingdom of Saudi Arab-Kingdom of Saudi Arab
We should have a tough mind. The skills of analyzing and planning. The trainer was
great and professional.Walid Baccar, Regional Sales Manager, Shaker Group- -Kingdom
of Saudi Arab
I learned how to solve problems more effectively." Mohydine Ramadan, Sales Manager,
Shaker Group-Kingdom of Saudi Arab
I learned to look at things from different perspectives. Tarek Koujou, Sales Manager,
Shaker Group - #1 LG distributor in KSA--Kingdom of Saudi Arab
The trainer is so willing to share. I especially loved People see your behavior, not
your intention! I would highly recommend this training to everyone for better working
environment, happier staff and better results.Senior Project Manager, DHL Asia Pacific IT
Services.

Investment

Normal fee
Sign up 1 pax

 Pay before course starts

MYR 2,780.00
USD 650.00
Early Bird
Sign up 1 pax
Pay 14 days before course starts
MYR 2,180.00
USD 500.00
Group Fee
Sign up 3 pax or more
Pay 14 days before course starts
MYR 2,080.00
USD 480.00

(Fee inclusive of GST, Buffet Lunch, Refreshment, Welcome Pack, Training Materials Certificate of Achievement)

Certificate
Upon successful completion of this program, you will receive a Certificate of Achievement.
Certificates are distributed on the final day of the program.

Payment mode:
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest
payment integration system through our website.
2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm
your seat.
Courier your cheque payment to our Finance HQ.
*Note that we DO NOT take any payments during the event.
3. BANK IN CASH:You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via
international banks.