EFFECTIVE

TECHNICAL
REPORT WRITING
08 - 09 MARCH 2017
KUALA LUMPUR
MALAYSIA
12 - 13 MARCH 2017
DUBAI
UNITED ARAB EMIRATES

INTRODUCTION

YOUR INTERNATIONAL
COURSE FACILITATOR

Effective Technical Report Writing will provide you with the skills to
write technical reports and proposals that are informative, persuasive,
clear and professional.

Tim North

Many professionals mistakenly believe that technical writing is meant to

be hard to understand. Their writing is complicated, long and too
jargonistic. Unfortunately, many managers write this way because they
think it is expected of them. In practice, this just makes it harder to
persuade your readers of the correctness and worth of your ideas.

Director

Technical writing is really about communicating complex information

clearly. This is a skill that can be learned.
Clearer writing can lead to greater comprehension and an increased
likelihood that your report or proposal brings about your desired goals.
This comprehensive course will show you how to write technical reports
that are highly informative and understood the first time they are read.
This course will give you the skills needed to write technical reports that
are compelling and highly persuasive. You will also learn all the details of
the craft of technical writing.

The skill of writing is to create a context

in which other people can think.
- Edwin Schlossberg

Latest TESTIMONIALS
A lifesaver for all corporate employees.
~ Radziah Yusof, Technical Consultant, iPerintis, Malaysia

Tim's presentation was excellent. He makes every single point crystal clear.
~ YC Ong, Regional IT Project Manager, Jabil Circuit, Malaysia

Very good workshop, as it not only explains the techniques of writing, but also the
strategies of how to make people interested in our proposal or report.
~ Erista Adisetya, Plant Manager, PT Sari Husada (Danone)

BSc(Hons), GradDipHumResDev, MEd

Scribe Consulting

PROFILE
Tim North is a computer engineer who became a
writing trainer. Tim has spent more than twenty years
teaching computer engineering at the Curtin University
of Technology. During this time he has learnt first-hand
that most engineers havent been shown how to write
well. So, for the last 17 years, hes been running writing
courses for engineers and others.
He has extensive experience writing and delivering
practical workshops. His feedback from government
and industry clients is consistently high.
Tim has been the director of his own training company,
Scribe Consulting since 1998. His background is a
diverse one and includes:
over twenty years teaching computer engineering
over seventeen years delivering writing training to
government and industry
providing on-site training for large resource
companies
the development and delivery of many
highly-regarded training courses
writing the internationally known Better Writing
Skills newsletter
working as a technical writer for local engineering
companies
copy editing and proofreading for the academic,
government and industry sectors
providing training needs analysis.

This is an integrated and comprehensive course suitable for a wide range of

professionals! Excellent coordination and interaction with participants.
~ Leong Siew Fong, G&G Project Manager, emgs Asia Pacific

Tim has been a very delightful and informative trainer. During this training, he
covered in detail essential & non-essential items, providing us with key elements for
all our writing needs.
~ Nadia Atif, Technical Writer, TransCore, UAE

Fantastic workshop, delivered clearly with a logical flow and a great handout. By far
the best workshop I have attended.
I liked the structured and clear 'rules' given and the 'angles' of the chapter. Fully met
with my expectations

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~ Anette Nilsson, Developing Engineer, Borouge Pte Ltd, UAE

Tel: +6016 3326 360

Fax: +603 9205 7788

kris@360bsigroup.com

COURSE
CONTENT
DAY1 WRITING TECHNICAL REPORTS
After completing this part of the training, you will be able to:
Explain the importance of identifying your readers and their needs.
Identify how much technical detail your readers need and will understand.
Create a needs-analysis table to organise who needs what.
Provide information to diverse groups of readers with different needs.
Deal with conflicting needs.
Explain why it is essential to prepare an outline.
Write effective covering letters for reports.
Write effective executive summaries for reports.
Write effective introductions for reports.
Write effective conclusions for reports.
Write effective recommendations for reports.
Use appendices to keep the body of your report brief.
Employ general strategies for better scientific writing.
Explain why it is wise to provide references (even if theyre not read).

Essential technical editing and writing skills

After completing this part of the training, you will be able to:
Use abbreviations, contractions, acronyms and symbols appropriately and
consistently.
Correctly write numbers and units using the metric system.
Use capital letters appropriately and consistently.
Decide whether to write a number with words or with digits.
Employ strategies to prevent the overuse of acronyms.
Use punctuation correctly and consistently.
Use bulleted and numbered lists correctly and consistently.

DAY2 WRITING TECHNICAL & BUSINESS

PROPOSALS
After completing this part of the training, you will be able to:
Explain the key difference between reports and proposals.
Identify the six essential questions that you must answer in your proposal.
Explain the importance of establishing your credibility.
Explain the importance of solving a problem for your readers.
Write a covering letter that quickly establishes context.
Construct a title that includes a recommendation and a benefit.
Write an effective executive summary.
Write a background section that provides the necessary context.
Convert features and advantages to benefits.
Employ a modular format.
Employ plain English to enhance your clarity and reputation.
Employ highly effective persuasion strategies.
Engage in effective lobbying behaviour.

WHY
THIS EVENT
360 BSI recognizes that there is a significant gap
that occurs between training delivery and
successful implementation.
Effective Technical Report Writing by Tim North is
all about how complex communication can be
made clearly. This is a skill that will be taught and
can be learned during this training.
After completion of the course, managers will be
able to apply and use the right and effective
writing techniques immediately when they
return to work.
Participants may choose to bring along
their own laptop.
Participants can bring (if they wish) some
samples of their reports to get professional
assessment, view and advise.
This is a unique training course and full of new
information, ideas and latest techniques that will
surpass your expectations.

NOTE:
The enclosed information is a general overview of the course
we offer. However each course will be tailored to suit individual
clients needs. Please inform us of any additional topics to be
included, at least one week before the training dates.

PREVIOUS PARTICIPANTS include:

AECOM
Borouge Pte Ltd
BP China
CNOOC SES Ltd
Danone
Dialog Group
Dolphin Energy Ltd
EMARAT
ExxonMobil
GlaxoSmithKline (Tianjin) Co
Groote Eylandt Mining Co. (BHP)
Johnson Controls
Leighton Contractors
L'Oreal

Marbu Contracting Co. WLL

Oryx GTL
PepsiCo
Petroleum Development Oman
Petronas Malaysia
Pfizer China
Premier Oil
Prison Department of Malaysia
PT Bredero Shaw Indonesia
PT Holcim Indonesia
PT Kaltim Prima Coal
Technip Geoproduction Malaysia
Total E&P Indonesie
Weatherford Oil Tool Middle East

WHO
SHOULD ATTEND
All Engineers & Technical Personnel
Project Managers
Line Managers
Executives & Managers
Sales & Marketing Professionals
HR, Administrative & Support Staff

COURSE SCHEDULE
8.30
9.00
10.40 - 11.00
12.30 - 13.30
15.00 - 15.20
17.00

Registration & Coffee/Tea

Workshop commences
Morning coffee/tea
Lunch
Afternoon coffee/tea
End of day
2

REGISTRATION FORM

EFFECTIVE
TECHNICAL
REPORT WRITING

Fax: +603 9205 7788

Tel: +603 9205 7772

08 - 09 MARCH 2017
KUALA LUMPUR

Mobile: +6016 3326 360

12 - 13 MARCH 2017
DUBAI, UAE

Email: kris@360bsigroup.com

DELEGATES
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IN-HOUSE TRAINING

360 BSI provides in-house writing training for business and

government clients at all levels: from clerical to executive.

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You will receive practical, jargon-free writing training from a

professionally qualified educator with over twenty years of
teaching and training experience.

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Please feel free to mix-and-match topics from the areas listed

below to get the right training content for your staff. Other
topics may be available upon request.

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OTHER COURSES BY 360 BSI

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Understanding Emotional Intelligence

Executive Presentation Skills
Negotiating Sales Success & Customer Loyalty
Managing Millennials
Stress Management at the Workplace

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Radisson BLU Hotel, Dubai Deira Creek

Baniyas Road, P.O. Box 476, Dubai, UAE
Tel: +971 4 2057105 Fax: +971 4 2234698
Grand Millennium Kuala Lumpur
160 Jalan Bukit Bintang, 55100 Kuala Lumpur
Tel: +60 3 2117 4899 Fax: +60 3 2142 1441

AUTHORIZATION

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Cancellations/Substitutions

Organization :

Substitutions are welcome at any time. Please notify us at

least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry 100% liability.
However, course materials will still be couriered to you.

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VENUE & FEES

Date:

(please tick as appropriate)

KUALA LUMPUR, MALAYSIA: 08 - 09 MARCH 2017

DUBAI, UAE: 12 - 13 MARCH 2017

USD 1,995 per delegate

USD 4,995 - Special for Group of 3
USD 7,500 - Special for Group of 5

The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.

* Save up to 50% for In-house Training programs

Registrations close ONE (1) week before the training dates.

The fees cover lunch, tea breaks, materials and certificate.
Official confirmation will be sent, once registration has been
received.
Participants will need to arrange their own accommodation.
Attire: Smart Casual

Thank you for your registration!

PAYMENT DETAILS
Payment is required within 5 days upon receipt of
the invoice.
Bank transfer:
360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E
Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001

All payments must be received prior to the event date

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.