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Administrative Professionals Conference 2016

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Overview

Date

Time Country Venue

9AM 27/10/2016 - 28/10/2016
Malaysia Armada PJ
5PM

In The Administrative Professional Seminar you'll learn...

Boost your communication skills

Build and strengthen your people skills
Manage multiple projects, responsibilities and bosses
Get more done in less time
And become an indispensable star assistant!

In this valuable Administrative Professional Conference, youll learn new, practical skills that will enable you to manage your
job and your career with new professionalism, new authority and new success.

Learning Outcomes

At the end of this workshop, participants should be able to:

Articulate and understand their roles and responsibilities in their organization.

Prepare accurate and informative memos.
Craft and answer emails with the right tone.
Enhance their understanding of good sentence structure and good grammar.
Prioritise tasks and manage their time effectively and efficiently.

Who Must Attend

Secretary, Administrators, Personal Assistants.

People who would like to enhance their secretarial and administrative knowledge.

Course Details

Session 1: Stepping into leadership

How to take chargeeven when youre not in charge
When tasks pile up, know how to prioritizeand re-prioritizeto meet changing needs
Assertive or persuasivewhich is the better leadership trait?

Session 2: Controlling office technology before it controls you

Why and how technology causes stressand what can be done about it
4 tips for instantly making e-mail more manageable
Letting go of old habitslike printing everything and obsessively checking e-mail

Session 3: Sharpening your written communication

Matching your business writing to your personality
3 simple exercises you can do at your desk to sound more natural on paper
Grammar does matterestablished rules you must follow

Session 4: Guerilla problem-solving skills

Getting startedunderstanding your bosss needs
Information is power: How not to be perceived as withholding information
Using framing to present the problemand solutionin a way your boss will understand and
accept
How to approach your boss about taking on more problem-solving responsibility

Session 5: Laying the groundwork for on-time projects

Strong organizational skills: Always an asset, but essential in project management
Your first priority as a project coordinator
How to keep changes from wreaking havoc with deadlines
The project plan: How simply having one doubles your chances of succeeding

Methodology

Interactive presentation, Group Activities and Lots of Practical Sharings

Course Leader

MR S. LLOYDS MUHS
Qualifications
Canadian Institute for English Certificate in TESOL
BA Language Studies (Bridgewater University)
M Ed Teaching English to Speakers of Other Languages (Concordia University)

Mr Muhs started his career in one of the oldest and most established brokerage houses in
Canada. His role within the company was that of regulatory compliance and education.

Muhs is an excellent communicator and has enjoyed working with a variety of companies
throughout Asia, designing and facilitating courses that have cooperatively met their
objectives.
With over 14 years of public speaking experience, he has a very acute understanding of what
is required in order to get ideas across clearly and in an engaging manner. He regularly
participates in workshops and training sessions, often giving presentations to upwards of 2000
participants. He is also a HRDF certified trainer.

Mr S. AHMAD
Mr Ahmad has been actively in the field of Training/Learning and Development for more than
15 years. He has trained and developed hundreds of people being an in-house
trainer/facilitator in various organisations that he had worked with.
He always emphasizes that it is the passion for training and educating people that has ignited
him to pursue a career in the training and development. With his over 20 year experiences in
the field of Human Resources and Industrial Relations Management, his credentials in the
training field were gained over the years with passionate and love for knowledge.
He is known of his ability to incorporate his vast knowledge and industrial experience into his
training sessions, enabling participants to relate to the subject matter and benefit the best.
Passionate in peoples management and development, he became an in-house Licensed
Facilitator of the 7 Habits of Highly Effective People. He further marked his journey in
establishing an international collaborated Leadership Programme and won for the Company an
international Award for the Asian Region.

Testimonies

The area I like the most is how to apply proper English in writing an email, minutes
or letter based on the target audience. Thanks Philip. Genting Oil & Gas
I like the writing skills that Mr Philip has shared with us. It really helps me in my
future business writing. PIDM
The writing skills that Mr Philip Tan taught us is very practical. Good! Columbia
Asia Sdn Bhd
I feel great as the writing skills I have learned is very useful and applicable to my
daily job! Macro Kiosk Bhd

Investment

In house training is available. Please clickHERE

Normal fee
Sign up 1 pax
Pay before course starts
Online payment
RM 2,980.00
USD 700.00
Early Bird
Sign up 1 pax
Pay 14 days before course starts
Online payment
RM 2,780.00
USD 650.00

Group Fee
Sign up 3 pax or more
Pay 14 days before course starts
Online payment
RM 2,580.00
USD 600.00

(Fee inclusive of GST, Buffet Lunch, Refreshment, Welcome Pack, Training Materials Certificate of Achievement)

Certificate
Upon successful completion of this program, you will receive a Certificate of Achievement.
Certificates are distributed on the final day of the program.
Payment mode:
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest
payment integration system through our website.
2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm
your seat.
Courier your cheque payment to our Finance HQ.
*Note that we DO NOT take any payments during the event.
3. BANK IN CASH:You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via
international banks.