Slide 1 - Welcome to Banishing Im glad you are here! Burnout is a tough topic, often met with derision, scorn and even self-reproach. Part of the problem associated with this topic is a lack of understanding and general confusion about what burnout really isand isnt. But addressing burnout requires more than just information; to truly banish burnout requires a change of behaviorand changing behavior isnt easy. This course is built upon three foundations 1. Knowledge. We will explore the science of burnout. Learn how to use the data and get into the nitty-gritty about the true cost to both the individual and society/school at large. 2. Attitudes. Attitudes about burnout range from compassionate to clearly derisive and most, although well-intentioned, do more damage than good. We will explore the wrong attitudes and learn how to cultivate the right attitude about burnout! 3. Beliefs. Last but certainly not least, to change behavior requires a belief that the topic matters and can be dealt with. We will explore personal and professional beliefs that hurt or help while learning coping skills to enact change. Before beginning the course, I want to make it very clear that this is a totally judgment free zone. Whether you are taking this course to help yourself or learn how to help others, it is my sincere hope that you find the entire process enjoyable, inspiring and encouraging. Once again, welcome to class! Slide 2 - Do you remember your first day standing in front of a classroom? I certainly do! I was barely older than my students and had just been hired to take over the teaching load of a community college coach who also taught Freshman Health. My newly acquired Masters degree was so fresh the ink wasnt dry. Needless to say, teaching turned out to be a bit different than anticipated. Why do I mention this? Because 50% of teachers walk away from their chosen profession within the first five years; 10% leave before the first year is finished. Add that to the number of new and upcoming retirees and it is clear, a crisis is brewing. Not only is it costly in terms of personal and professional development but there is a very real cost to the entire school system the average cost to replace a teacher is $11,000 1
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but it also places a greater burden on remaining staff, lowers employee
morale and of course, devastates lives. What is truly tragic about the entire situation is that its often avoidable! Teachers who have spent years training to become a teacher know and understand that money is not the primary objective nor are they searching for a get rich quick type career. So, what is behind the disconnect? Why do new teachers not have a better understanding of what awaits them in the classroom and how can we better prepare new teachers for the other aspects of the job? We will spend a considerable amount of time in this course exploring those concerns but for now, suffice to say that new teachers understand the teaching part of the job but often under-estimate the emotional and even physical toll it takes on their lives. Immense amounts of paper-work, dealing with emotionally distraught or even abused children, working with irate or apathetic parents, dealing with new legislative mandatesthese are just a fraction of the challenges facing new teacherschallenges which can feel very distant from the original reason they sought teaching out as a career choice. So, when we talk about why it matters, its important to approach the question from all the different perspectives in order to reach a full understanding of how to fix or address the underlying concern. Slide 3 Increase teacher retention Attract top talent to your school/district Enhance Academic effectiveness Learn to Balance work/life Cultivate effective mentor and professional peer support programs Professional versus Personal growth and development Slide 4 New Teachers - Protect your career investment by learning how to make the most of those all-important first five years by banishing burnout before it happens! Veteran Teachers - Feeling a bit overwhelmed by all the new requirements (Common Core, mandatory training, etc.) Make it to retirement by rejuvenating your love for the profession!
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Administrators - Enhance retention rates and reduce expensive
turnover while simultaneously increasing job satisfaction scores and attracting top talent to your school/district. Slide 5 - The original term was used to denote the physical reduction of fuel or substance to a state or zero or nothing and this is an apt description. When contemplating the concept of burnout, it is helpful to use an engine analogy; the fuel powers the engine which in turn, is able to go faster and faster and fasteruntil the fuel burns out. At the point of depletion, the entire vehicle stops. No amount of priming, positive thinking or even prayer is going to overcome the physics of running out of fuel. Likewise, when we use the term burnout to denote a physical or mental collapse, it indicates a state of lack or nothingness. Many people erroneously believe burnout is associated with anxiety and stress while it is true that long term stress may eventually lead to burnout, stress alone is not the cause of burnout. Stress, anxiety and other related factors are associated with an excess of stimuli or feelings whereas burnout is associated with a decrease or lack of feelings. A person who has reached a point of burnout may describe it as being empty, without motivation, lacking meaning or sense of purpose and direction. To put it another way, a person who is suffering from burnout has run out of fuel and is trying to operate on an empty tank. Slide 6 - Stop and reflect on the above quotes for just a moment. The first quote by Freudenberger is quite powerful when you stop and break it down. The idea that burnout is an ongoing struggle to invest our lives with purpose is rather profound because we know from research that burnout tends to hit those professionals who care the most and strive for perfection (or a close approximation of it). Contrary to popular opinion, it is not the least compassion or the least proficient who tend to suffer from burnout but the most caring and the most productive. Likewise, there is a tendency, especially among those at high risk of burnout, to ignore the warning signs or to chalk it up to mind over matter, but as Freudenberger mentions, it does not get better by being ignored. This is an especially meaningful item for administrators and others to keep in mind (as well as you Type A Personalities who might be reading this!), there is a tendency for administrators to rely heavily upon their most competent and caring professionals but you must be able to correctly evaluate their burnout risk. Like the old adage want something done right then ask a busy person, well there is indeed some truth to that idea. However, resist the urge to always rely upon your go to peoplethey are often the same ones at risk of burnout specifically due to their personal and professional competency and traits of compassion. The issue of burnout as a disgrace as well as the 3
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physical and psychological components are topics we will revisit frequently
throughout this course but for now, the main take away is that burnout is strongly associated with those who burn the brightest it is their very caring and competence which sets the stage for problems later down the road. Slide 7 - Stages of Burnout (Freudenberger & North) A compulsion to prove oneself Working harder Neglecting ones own needs Displacement of conflict (the person does not realize the root cause of the distress) Revision of values (friends, family, hobbies, etc., are dismissed) Denial of emerging problems (cynicism, aggression, and frustration become apparent) Withdrawal from social contexts, potential for alcohol or drug abuse Behavioral changes become more visible to others Inner emptiness Depression Burnout syndrome (including suicidal thoughts and complete mental and physical collapse) Slide 8 - Burnout is often confused with stress and while both may superficially appear very similar, there are significant differences. Adding to the confusion, stress is often a symptom of the earlier stages of burnout. To put it another way, stress is a symptom or a red flag that something is wrong. If ignored, chronic or acute stress may eventually lead to burnout but it is distinct and different from the end result. Slide 9 - Burnout is also commonly confused with depression - often with tragic results. Depression is a serious and potentially life-threatening mental illness that requires professional oversight and treatment. If in doubt, an immediate referral or appointment should be made with a qualified therapist. Slide 10 Personal Precipitating Factors Working too much 4
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Unjust work environment
Little to No social/administrative support Little to No control Conflict of values Insufficient reward and/or recognition Age - younger people burn out more often than older people Distractions Disillusionment Slide 11 Personal Protective Factors The gap between expectation and reward (realistic/modest goals increase satisfaction scores) Having a calling due to traumatic event or other influential factors related to entry into field Mentorship, active participation in goal setting and objectives, a voice Job fit Slide 12 Burnout Myths There is no correlation between exhaustion and caseload. It has much more to do with frustrations in the changes. Level of busy is not an indication, but rather amount of distraction and ability to focus/finish a project Mismatch between effort and recovery Rarely related to money/compensation Maladaptive personal response to stress
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Emotional Intelligence at Work: A Self-Help Guide That Teaches You to Build Your Social Skills and Establish Strong Relationships with Your Peers: effective communication skills