CHRISTINE P.

DONA
7900 31st Street, Baltimore, MD 21237 | (443) 912-0660 | christine.dona@yahoo.com

PROFESSIONA
L PROFILE

QUALIFICATIO
NS

Im a vet tech student who has a high-performing interpersonal skills & the
ability to learn concept quickly. Im seeking to obtain knowledge of the dayto-day work of a business through a job experience in a store while getting
a leverage background and formal training of animal care while continuing
my education as a vet tech.

MS Office proficient
Sales expertise
Active listening
Verbal/written
communication
Outgoing personality
Excellent negotiating tactics
Team player mentality

Flexible
Dedicated team player
Accurate money handling
Customer service mindset
Fast learner
Staff training
Time management ability

RELEVENT
EXPERIENCE

Mentored 4 new sale associates

EXPERIENCE

Cashier/Clerk July 28 to Present

CVS Health at 7845 Wise Ave Dundalk, MD
Assessed customer needs and responded to questions.
Issued receipts for purchases and gifts.

Promoted to sale associate after only one week

Worked with customer service to resolve issues.

Unboxed new merchandise.

Cleaned and straightened work area.

Organized items in visually appealing manner.

Developed and executed sale promotions.

Seasonal Sale Associate/Cashier Nov 2015 to Jan 2016

Polar X Ornaments Kiosk at White Marsh Mall Baltimore, MD
Met incoming customers and provided immediate assistance.
Listened to customer needs and preferences to provide accurate
advice.
Completed purchases with cash, credit and debit payment methods.

Trained all new sales employees on effective techniques.

Increased purchase totals by recommending additional items.

Organized items in visually appealing manner.

Developed and executed sales promotions.

Provided expert product and service information.

Maintained up-to-date knowledge of customer buying habits.

Cleaned and straightened work area.

Organized register supplies.

Worked with customer service to resolve issues.

Seasonal Sale Associate Nov 2014 to Dec 2014

The Christmas Treasure Store and Polar X Ornament Kiosk at
White Marsh Mall Baltimore, MD
Listened to customer needs and preferences to provide accurate
advice.
Met incoming customers and provided immediate assistance.
Increased purchase totals by recommending additional items.

EDUCATION

SKILLS

Page | 2

Worked flexible schedule to accommodate changing customer

levels.
Organized items in visually appealing manner.
Developed and executed sales promotions.

Maintained up-to-date knowledge of customer buying habits.

Provided expert product and service information.
Overlea High School Baltimore, MD
High School Diploma- Art
Graduated May 2014
Member of Art Club
Member of Book Club
Member of AVID
Member of National Art Honor Society
Member of National Honor Society
Member of Mu Alpha Theta
The Community College of Baltimore County Baltimore, MD
Vet Tech
August 2014 Present
Art Club
Multitasking
Time management abilities
Organizing
Handling pressure
Problem-solving abilities
Creativity
Interpersonal skills
Strong Work ethics
Adaptability

Christine P. Dona